The LG G4 Thread

darraghsmyth

learn_more wrote: »

Why don't you just snick a bit of the protector off...

Anyway try these:

277634#*#

*#546368#*815#

I think upgrading to MM changes the service menu code fyi

When I try 277634#*# then I get "Connection problem or invalid MMI code", while the second code is an unrecognised number.

Yes, my phone has upgraded to MM since last calibrating, so maybe that's why stuff has changed.

learn_more

darraghsmyth wrote: »

When I try 277634#*# then I get "Connection problem or invalid MMI code", while the second code is an unrecognised number.

Yes, my phone has upgraded to MM since last calibrating, so maybe that's why stuff has changed.

Well I think 277634#*# is the old Lollipop code and I've never come across that error before. I suggest google that exact error message.

What model is your handset , is it international version H815 ? If it's not then try the this code again *#546368#*815# but replace the 815 at the end of the code with your model number ie if your model is H810 then your service menu code would be *#546368#*810#

StripedBoxers

Was consdiering getting one of these second hand on eBay, auction is ending tonight though so just wondering if you think I should go for it or not? I didn't know of any issues until I came into this thread and saw about bootloop issues in the last few pages.

Have a OnePlus One which is giving me endless issues and despite being in contact with them since Dec, its still not sorted and at the stage now where I need a new phone immediately as the OPO isn't reliable and is frankly dangerous to use.

Would appreciate any thoughts on where to get the LG G4.

cowlick

I would make sure it had a serial number beginning with 60 to ensure its a 2016 phone and not one of the earlier boot looped models.

OldMrBrennan83

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StripedBoxers

cowlick wrote: »

I would make sure it had a serial number beginning with 60 to ensure its a 2016 phone and not one of the earlier boot looped models.

Patww79 wrote: »

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Thank you both the first three digits of the serial number were 505, I wasn't sure what that meant so I left it.

OldMrBrennan83

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StripedBoxers

Patww79 wrote: »

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Thanks, I figured it was something to do with May but couldn't be sure.

The hunt continues for a new phone, need to order it this weekend as I can't continue on with my current one.:(

OldMrBrennan83

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StripedBoxers

Patww79 wrote: »

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Up to €170 - €200.

Want to get a decent phone that will last a bit of time, so second hand is probably my best option.

Current phone I've had since March of last year and since Nov its been faulty, so am hoping to get another phone that will last just as long and longer, and without issue.

Looking at the S5, S6 and 6 edge, all on eBay, I am open to suggestions however.

OldMrBrennan83

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StripedBoxers

Patww79 wrote: »

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Thanks for that, I'll check it out. I did have a Moto G before, about two years ago, but wasn't overly impressed with it, it was a grand phone but I just wasn't overly mad about it for some reason.

OldMrBrennan83

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StripedBoxers

Patww79 wrote: »

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Would you mind posting about that phone when you receive it? I've never heard of Honor but have heard of Huawei, only know of two people who had them, both said they were grand, but all they wanted was a phone to send/receive calls and texts, and have email access on-the-go, so a basic smartphone was what they wanted.

I really appreciate your help and suggestions, thanks so much

OldMrBrennan83

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StripedBoxers

Patww79 wrote: »

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Thanks so much for that info, really appreciate it.

I found an iPhone 6 on eBay, looks good, seller is a business and has a bricks & mortar shop in Wales too. Seems legit, offers a money back guarantee if the buyer isn't happy with the purchase etc.

Have contacted them regarding warranty etc so hope to hear back soon.

OldMrBrennan83

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StripedBoxers

Patww79 wrote: »

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I tried to PM you the link but I couldn't see an option too, it honestly looks to be an absolute steal.

I wouldn't be a big fan of iPhones, but I want a decent phone that's going to last me and if that means switching to Apple, so be it lol!

Aspiring

My G4 just started boot looping after 3 months. Serial number starting with 511. Is SBE the only place to get this repaired or would any local repair shop do. The Amazon seller I bought the phone off has advised me that they will cover the repair cost. Out of interest, does anyone know roughly how much it costs to repair a bootlooped LG G4.

OldMrBrennan83

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learn_more

Aspiring wrote: »

My G4 just started boot looping after 3 months. Serial number starting with 511. Is SBE the only place to get this repaired or would any local repair shop do. The Amazon seller I bought the phone off has advised me that they will cover the repair cost. Out of interest, does anyone know roughly how much it costs to repair a bootlooped LG G4.

It would cost a lot because the processor is faulty which means either the processor or the whole circuit board would have to be replaced and both of those options would be highly costly. Replacing the circuit board would cost about half the cost of the phone very roughly.

Aspiring

learn_more wrote: »

It would cost a lot because the processor is faulty which means either the processor or the whole circuit board would have to be replaced and both of those options would be highly costly. Replacing the circuit board would cost about half the cost of the phone very roughly.

Speaking to LG, it seems they are the ones who will cover the cost, not the Amazon seller. I think I will be selling this repaired phone, and I doubt I'll be getting an LG phone again. The phone is great apart from the bootloop, but the customer service has been fairly bad so far.

I had a member of the LG repair team tell me that they investigated the bootloop issue and it was caused by faulty software development in Kitkat and Lollipop operating systems. This completely contradicts a statement from LG which stated that the issue was "resulting from a loose contact between components".

learn_more

Aspiring wrote: »

Speaking to LG, it seems they are the ones who will cover the cost, not the Amazon seller. I think I will be selling this repaired phone, and I doubt I'll be getting an LG phone again. The phone is great apart from the bootloop, but the customer service has been fairly bad so far.

I had a member of the LG repair team tell me that they investigated the bootloop issue and it was caused by faulty software development in Kitkat and Lollipop operating systems. This completely contradicts a statement from LG which stated that the issue was "resulting from a loose contact between components".

Ya prolly someone in PR tough it would be better to give the impression is was just an accidental software issue rather that a hardware issue which could be put down to cutting corners in the manufacturing process which wouldn't reflect good on them.

Apparently the G5, successor to the G4 is also reporting same issue, so not looking good for LG right now. Prolly best to get refund if you can and look elsewhere.

Aspiring

learn_more wrote: »

Ya prolly someone in PR tough it would be better to give the impression is was just an accidental software issue rather that a hardware issue which could be put down to cutting corners in the manufacturing process which wouldn't reflect good on them.

Apparently the G5, successor to the G4 is also reporting same issue, so not looking good for LG right now. Prolly best to get refund if you can and look elsewhere.

First thing I tried was to get a refund from either the seller or Amazon themselves, unfortunately neither worked out.

Daniel2590

Aspiring wrote: »

First thing I tried was to get a refund from either the seller or Amazon themselves, unfortunately neither worked out.

Had the same problem as you a few months ago, sent off to SBE and they sent it to an LG repair centre in the UK. They ended up sending it back unrepaired due to a small speck of water residue on the motherboard far away from the components without even asking if I would like to pay for a repair. Have to say that their customer service was very poor. If I were you I'd sell the phone when you get it repaired and look for another non-LG phone.

opus

For anyone interested in moving up a full 6 months in the Android security patch stakes, you can flash the file available here using the LGUP tool. Relevant thread on XDA.

learn_more

^^ Why would one go to the trouble of completely wiping one's phone just to update a security patch? Is it that important...genuinely don't know much about this...if you could explain..

opus

learn_more wrote: »

^^ Why would one go to the trouble of completely wiping one's phone just to update a security patch? Is it that important...genuinely don't know much about this...if you could explain..

It doesn't wipe it, just updates Android. Everything else stays as is.

AnimalRights

Aspiring wrote: »

My G4 just started boot looping after 3 months. Serial number starting with 511. Is SBE the only place to get this repaired or would any local repair shop do. The Amazon seller I bought the phone off has advised me that they will cover the repair cost. Out of interest, does anyone know roughly how much it costs to repair a bootlooped LG G4.

My phone developed this over night , from what I've read even after repair it will never be the same again, will hunt for a new phone asap, won't get a Samsung as where I work I lose internet signal regularly and Samsung takes 3-5 mins just to get it back whereas the LG took miliseconds.

AnimalRights

Daniel2590 wrote: »

Had the same problem as you a few months ago, sent off to SBE and they sent it to an LG repair centre in the UK. They ended up sending it back unrepaired due to a small speck of water residue on the motherboard far away from the components without even asking if I would like to pay for a repair. Have to say that their customer service was very poor. If I were you I'd sell the phone when you get it repaired and look for another non-LG phone.

I would never touch an LG again.
Loved it but...I am not rich enough to have my phones break.