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Parcel Motel Thread (post all related questions here)

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Comments

  • Registered Users, Registered Users 2 Posts: 9,220 ✭✭✭maximoose


    ucd.1985 wrote: »
    Has anyone been out to Finglas to collect oversize packages?

    I have been out there twice and both time have been left waiting over ten minutes each time while they retrieved my package.

    The music/radio in the waiting room is alway blaring too.

    Must caveat this by saying both times I collected was after 9pm.

    I also am a huge fan of the regular service lockers.

    I was there lastnight around 7.30pm and it took about 5-10 mins, didn't mind though - it does seem a massive warehouse in fairness and the guy at the desk did pop out twice and say someone would be with me shortly. It is great that its open til 11pm too.


  • Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    swampy353 wrote: »
    Yep that would be my address, orla can you let me know why its showing up for other people and how many people its been sent on to

    Hi sent you a PM too with the email address that shows in the email from spongeit.ie (the company running the survey on behalf of Parcel motel


  • Closed Accounts Posts: 23,862 ✭✭✭✭January


    Sent to me too, seems to be in the subject line of the email.


  • Registered Users, Registered Users 2 Posts: 15,183 ✭✭✭✭Atavan-Halen


    I got a text to collect my parcel this morning and then that email with the survey link shortly after


  • Closed Accounts Posts: 228 ✭✭Parcel Motel: Orla


    nava wrote: »
    Hi sent you a PM too with the email address that shows in the email from spongeit.ie (the company running the survey on behalf of Parcel motel

    This was an unfortunate error which is being dealt with, thanks.


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  • Registered Users, Registered Users 2 Posts: 1,871 ✭✭✭Karen23


    swampy353 wrote: »
    Yep that would be my address, orla can you let me know why its showing up for other people and how many people its been sent on to

    I got it too.


  • Posts: 8,317 ✭✭✭ Dario Inexpensive Teaspoonful


    This was an unfortunate error which is being dealt with, thanks.
    Free stays for the rest of Mr O'Shea's life? And I don't mean a Michael O'Leary type lifetime offer.


  • Subscribers Posts: 16,899 ✭✭✭✭copacetic


    Another person who got the email.

    A bit concerned about it. Hopefully parcel motel and the individual will report back with a good resolution.


  • Registered Users, Registered Users 2 Posts: 4,006 ✭✭✭MistyCheese


    Uh-oh. I ordered something from Amazon to be sent through Parcel Motel that was due to be delivered last week. No sign of it so I got back onto the seller. They said they've sent it. I got onto Parcel Motel and they are asking me to 'provide the pod' :confused: into the depot (time, date and signature) so they can confirm if it was delivered.

    I'm not sure what my next step is now. Do I have to file a claim with Amazon or do I ask the seller for this 'pod' info? Luckily this product is only a small, inexpensive item but I probably can't cancel it with Amazon as the seller claims to have sent it and they have taken the money.


  • Registered Users, Registered Users 2 Posts: 969 ✭✭✭swampy353


    Uh-oh. I ordered something from Amazon to be sent through Parcel Motel that was due to be delivered last week. No sign of it so I got back onto the seller. They said they've sent it. I got onto Parcel Motel and they are asking me to 'provide the pod' :confused: into the depot (time, date and signature) so they can confirm if it was delivered.

    I'm not sure what my next step is now. Do I have to file a claim with Amazon or do I ask the seller for this 'pod' info? Luckily this product is only a small, inexpensive item but I probably can't cancel it with Amazon as the seller claims to have sent it and they have taken the money.
    Pod = proof of delivery


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  • Registered Users, Registered Users 2 Posts: 4,006 ✭✭✭MistyCheese


    swampy353 wrote: »
    Pod = proof of delivery

    Ah, thank you.

    Now the question remains how I'm supposed to provide proof of delivery when I contacted Parcel Motel specifically to ask if something had been delivered.


  • Registered Users, Registered Users 2 Posts: 607 ✭✭✭BroLo


    Is there a time limit on the first two free stays?


  • Registered Users, Registered Users 2 Posts: 45,256 ✭✭✭✭Basq


    BroLo wrote: »
    Is there a time limit on the first two free stays?
    Asked the same much earlier in the thread, and Orla confirmed there isn't.


  • Registered Users, Registered Users 2 Posts: 969 ✭✭✭swampy353



    Ah, thank you.

    Now the question remains how I'm supposed to provide proof of delivery when I contacted Parcel Motel specifically to ask if something had been delivered.
    You need to contact the seller to see if they have pod, if its registered post then the seller would have it. PM aren't able to take responsibility for something that might not arrived with them.


  • Registered Users, Registered Users 2 Posts: 1,786 ✭✭✭pissed


    I had a parcel go missing too last week from an amazon marketplace seller. They did not register the package but were nice enough to send out a replacement. Thankfully I got the text last night to collect it.


    Edit. also received that email.


  • Closed Accounts Posts: 669 ✭✭✭galait


    copacetic wrote: »
    Another person who got the email.

    A bit concerned about it. Hopefully parcel motel and the individual will report back with a good resolution.


    Concerned about what ? - Paypal passwords were doing the rounds yesterday - That is something to be concerned about

    Looks like the muppet who setup the Survey messed up..

    spongeit.ie look as if they were doing the survey on behalf of Nightline/Parcelmotel ,

    Spongeit.ie = Amateur


  • Registered Users, Registered Users 2 Posts: 607 ✭✭✭BroLo


    Basq wrote: »
    Asked the same much earlier in the thread, and Orla confirmed there isn't.

    Thanks. :) With 100 pages it'd be hard to find it. And the search didn't help me because I wasn't sure what to search for :o


  • Registered Users, Registered Users 2 Posts: 9,295 ✭✭✭MrVestek


    swampy353 wrote: »
    Yep that would be my address, orla can you let me know why its showing up for other people and how many people its been sent on to

    I've only signed you up to 50 free porn sites so far... hope that's alright with ya? :-)


  • Registered Users, Registered Users 2 Posts: 4,739 ✭✭✭nava


    This was an unfortunate error which is being dealt with, thanks.

    Orla got another copy of the email but with no email address in subject, I already completed it earlier, should I complete it again?


  • Registered Users, Registered Users 2 Posts: 6,315 ✭✭✭ballooba


    I'm also waiting on a parcel that seems to have gone missing. Is this common?


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  • Posts: 8,317 ✭✭✭ Dario Inexpensive Teaspoonful


    Achilles wrote: »
    I've only signed you up to 50 free porn sites so far... hope that's alright with ya? :-)
    I signed you up to some great offers too. Don't be surprised if you win the Nigerian lottery quite soon! No need to thank me.


  • Registered Users, Registered Users 2 Posts: 9,295 ✭✭✭MrVestek


    Can somebody please decipher the following question for me:

    And thinking of when you might use the Parcel Motel service do have your online purchases delivered to you think you are most likely to use the Parcel Motel service?
    (Tick as many as apply) *

    What the hell is that actually asking me?


  • Registered Users, Registered Users 2 Posts: 2,325 ✭✭✭Chet T16


    ballooba wrote: »
    I'm also waiting on a parcel that seems to have gone missing. Is this common?

    You're relying on at least one third party postal service, things can go missing or get delayed. I had two of the same thing dispatched from the UK at the same time by the same service and they hit the parcel motel 4 days aparts


  • Registered Users, Registered Users 2 Posts: 10,400 ✭✭✭✭dodzy


    Achilles wrote: »
    Can somebody please decipher the following question for me:

    And thinking of when you might use the Parcel Motel service do have your online purchases delivered to you think you are most likely to use the Parcel Motel service?
    (Tick as many as apply) *

    What the hell is that actually asking me?

    Switch "do" and "to" ? Still stupid though.


  • Registered Users, Registered Users 2 Posts: 6,315 ✭✭✭ballooba


    Chet T16 wrote: »
    You're relying on at least one third party postal service, things can go missing or get delayed. I had two of the same thing dispatched from the UK at the same time by the same service and they hit the parcel motel 4 days aparts
    It's been three weeks from UK.


  • Registered Users, Registered Users 2 Posts: 2,325 ✭✭✭Chet T16


    Thats a significant delay!


  • Registered Users, Registered Users 2 Posts: 1,786 ✭✭✭pissed


    ballooba wrote: »
    It's been three weeks from UK.

    Contact the seller and request a tracking number.


  • Closed Accounts Posts: 23,862 ✭✭✭✭January


    Achilles wrote: »
    Can somebody please decipher the following question for me:

    And thinking of when you might use the Parcel Motel service to have your online purchases delivered, do you think you are most likely to use the Parcel Motel service?
    (Tick as many as apply) *

    What the hell is that actually asking me?

    Hope that's a bit better for you, took me a while.


  • Closed Accounts Posts: 3,783 ✭✭✭Pj!


    Does anybody read back these before sending them out? Or even send themselves a test one first?


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  • Registered Users, Registered Users 2 Posts: 10,400 ✭✭✭✭dodzy


    Got the email. Did the survey. Got the mail recall. Got new mail. Do I have to do the survey again ?


This discussion has been closed.
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