SportsDirect.com

blastman · 19-03-2013 1:48am

Latest order out for dispatch already, very quick even by their standards.

Gitb1 · 19-03-2013 2:37am

Just spent 190 yoyo's. Why do I go near bargain alerts!?

lodger222 · 19-03-2013 9:30am

190 euros , but will you get a mug?

redsteveireland · 19-03-2013 11:54am

A small investment in customer service would go a long way, tried to remove a pre-order item and they took a week to reply, the order has now been dispatched but in the mean time another item is now out of stock

.

On the plus side the post man just dropped off a mug. I received an order about 6 weeks ago with no mug but the invoice said enjoy your free gift, looks like they realised the mistake and sent it afterwards.

80s Child · 19-03-2013 12:07pm

redsteveireland wrote: »

A small investment in customer service would go a long way, tried to remove a pre-order item and they took a week to reply, the order has now been dispatched but in the mean time another item is now out of stock .

On the plus side the post man just dropped off a mug. I received an order about 6 weeks ago with no mug but the invoice said enjoy your free gift, looks like they realised the mistake and sent it afterwards.

They emailed me saying that my preorder item was out of stock so they've cancelled that item but my order is still 'processing', guess I should be expecting the same time delay..

tuborg_man · 19-03-2013 12:09pm

Ordered 130 euro, came first thing this morning with dhl,,, no mug though,

redsteveireland · 19-03-2013 12:12pm

80s Child wrote: »

They emailed me saying that my preorder item was out of stock so they've cancelled that item but my order is still 'processing', guess I should be expecting the same time delay..

Mine was taking a long time but once I got that first email it seemed to take off from there- pre-order item removed, order processed, notification of item out of stock, then order dispatched.

All happened this morning.

80s Child · 19-03-2013 12:36pm

redsteveireland wrote: »

Mine was taking a long time but once I got that first email it seemed to take off from there- pre-order item removed, order processed, notification of item out of stock, then order dispatched.

All happened this morning.

Just checked mine there again, still processing...

kn · 19-03-2013 12:55pm

This 'mug apartheid' by Sports Direct has to stop!!

.

At least in SA the blacks/coloureds knew why they were being discriminated against!!

Vego · 19-03-2013 3:19pm

it is a big mug tho ......came in handy on this cold day

80s Child · 19-03-2013 6:13pm

Order status: processing

Looking at this for four days now..cad e an sceal???

greenman09 · 19-03-2013 6:45pm

Might just nip into SD next time I'm passing through strabane. Get a mug. Seems they aren't going to send me one to north or south address. Time for another order me thinks.

blastman · 19-03-2013 7:00pm

They do jumbo team mugs, I see, which are actually a couple of quid cheaper than the Sports Direct jumbo mug to buy. Wonder are they as big as the SD mug, though...

brian plank · 19-03-2013 7:15pm

80s Child wrote: »

Order status: processing

Looking at this for four days now..cad e an sceal???

wouldn't worry about it. i ordered stuff two weeks ago and it was 7 days before it showed up. can't really complain when it's 1 euro delivery.

Kashkai · 19-03-2013 7:22pm

How do you change the currency to euro? I'm getting charged in sterling.

biebiebie · 19-03-2013 7:29pm

Prosperous Dave wrote: »

How do you change the currency to euro? I'm getting charged in sterling.

There's a currency selector at the top of the page.

Rushden · 19-03-2013 7:33pm

80s Child wrote: »

Order status: processing

Looking at this for four days now..cad e an sceal???

Mine was the same as this, turned out one of my items was out of stock and they emailed me saying the rest of the order was being delivered , took just over a week to arrive from date of order

Kashkai · 20-03-2013 12:09am

biebiebie wrote: »

There's a currency selector at the top of the page.

Thanks. I was using the "dumbed down" version of their website on my iPad and had to switch to their full site to see the currency option.

Just bought €160 worth of gear that I can't get in the shops here. Very happy!

Trhiggy83 · 20-03-2013 12:47am

Anyone get any free mugs lately

Old Jim · 20-03-2013 9:39am

Have have people faired in returning goods to SportsDirect?
Bought shoes but they sent the wrong size.
Do they refund the postage charges? How do you inform them what was the postage cost?

vicwatson · 20-03-2013 9:45am

Old Jim wrote: »

Have have people faired in returning goods to SportsDirect?
Bought shoes but they sent the wrong size.
Do they refund the postage charges? How do you inform them what was the postage cost?

Best of luck in finding out. Their cs is brutal.

maximoose · 20-03-2013 10:07am

Old Jim wrote: »

Have have people faired in returning goods to SportsDirect?
Bought shoes but they sent the wrong size.
Do they refund the postage charges? How do you inform them what was the postage cost?

They don't refund the postage, their T&Cs state it's up to you to pay return postage. I returned a pair of trainers before, cost me about €6.50 to post and had the exchanged trainers back with me about a week later.

There should be a returns form in with the invoice attached to the parcel bag your shoes came in you can fill in for returns, if not it's on their website.

80s Child · 20-03-2013 10:21am

Rushden wrote: »

Mine was the same as this, turned out one of my items was out of stock and they emailed me saying the rest of the order was being delivered , took just over a week to arrive from date of order

Cheers for that; I'm at ready to ship now. Worried about sizes and sh1t but hopefully all will be good!

PaddyCar · 20-03-2013 10:31am

Anyone know what happens if your not at home when dhl are delivering?

andrew1977 · 20-03-2013 10:37am

PaddyCar wrote: »

Anyone know what happens if your not at home when dhl are delivering?

They will normally call you if you aint home when they attempt delivery.
Then you can sort out with the driver about delivering to another house/neighbour/friend etc in the area.
If they cant get hold of you, they will try delivery again next day to your house.
If after a couple of attempts and no success with delivery, normally the package will be sent back to the DHL depot for further follow up to get the package to you.
After that , it will be returned to sports direct.

Ardennes1944 · 20-03-2013 12:47pm

sportsdirect havent passed on my number once so ive rang dhl 3 times each timer i get something ordered so they can pass it on

snubbleste · 20-03-2013 12:49pm

Ardennes1944 wrote: »

sportsdirect havent passed on my number once so ive rang dhl 3 times each timer i get something ordered so they can pass it on

You stick the phone number in the address to save that trouble.

Could people post their bargains!

maximoose · 20-03-2013 1:03pm

Base Layer top €10.99

Got one of these last week and have used it a few times, every bit as good as Nike/Canterbury ones I have owned before

(Order a size up than normal though, f*ckin hell they are tight!)

Ardennes1944 · 20-03-2013 1:05pm

snubbleste wrote: »

You stick the phone number in the address to save that trouble.

Could people post their bargains!

i did! and i attached it with my paypal too

Bummer1234 · 20-03-2013 1:13pm

Got a adidas speed cell for my boots to track my running, Then checked my bank this morning and noticed i didn't change from Pound to Euro and Im now charged for the extra Exchange rate....Sickend!!!

Anyway...Order mine on Sunday and was viewing my DHL tracking and its still stuck on "Shipment information received"? Anyone else order Monday or Tuesday and getting a quicker movement than i am?

SportsDirect.com

Comments