Paddypower and Crystal Palace Drama

Chucky the tree · 24-08-2011 12:55pm

You're not the sharpest knife are you keano? :pac:

Keano! · 24-08-2011 12:55pm

Chucky the tree wrote: »

You're not the sharpest knife are you keano? :pac:

haha, why u say that?

Vanbis · 24-08-2011 12:56pm

I checked my account and nothing in there yet from PP. I checked my account history on PP and it's the same as Headshot.

Headshot · 24-08-2011 12:57pm

Welcome to Sportsbook Live Help
System
Unfortunately all of our agents are busy at the moment.
System
pp has joined this session!
System
Connected with pp
System
Welcome to Live Help, my name is pp. How can I help you today?
Customer
hello I want to ask about this crystal palace stuff and how much money is withdrawn into my account?

Agent
Yes headshot how can I help you.
Customer
I want to know how much was withdrawn from my account
Agent
There has been 1110 withdrawn to your card since yesterday.
Customer
im sorry now, im a bit simple today but should 1110 be in my bank account in the 2-3 days?
Agent
Yes this is correct
Customer
are you sure pp?
Agent
Yes this is correct.
Agent
This has been done as a good will gesture.
Customer
but I dont get it then, what does my acccount history say other wise?

Customer
30.91
Agent
This has been manually adjusted on your account Padraig.
Customer
so you can guarantee ill have 1110 in my bank account in 2-3 days?
Agent
Yes headshot
Customer
wow, omg

****ing hell

Keano! · 24-08-2011 12:57pm

bank would not be credited till friday anyway... takes 2-3 days

Keano! · 24-08-2011 12:58pm

Headshot wrote: »

****ing hell

told u!!!

did this for the media... now itll catch on... reaching over 1 million people in the uk http://stretfordenders.net/paddy-power-blunder-but-happy-punters/

Eire-Dearg · 24-08-2011 12:58pm

"wow, omg"

Headshot · 24-08-2011 1:01pm

Keano! wrote: »

told u!!!

did this for the media... now itll catch on... reaching over 1 million people in the uk http://stretfordenders.net/paddy-power-blunder-but-happy-punters/

I wont believe it untill the money is in my account

Vanbis · 24-08-2011 1:02pm

Headshot wrote: »

I wont believe it untill the money is in my account

Me either.

inforfun · 24-08-2011 1:02pm

Headshot wrote: »

I wont believe it untill the money is in my account

Same here.
Seeing is believing.

The_Kew_Tour · 24-08-2011 1:02pm

lads well done to everyone who got on last night...fair fooks

unitedrover · 24-08-2011 1:03pm

The tabloids need to get a hold of this story. Then they'll have no choice but to settle all ye're bets for the incorrect odds.

user2011 · 24-08-2011 1:03pm

So if/when the next PP fcuk up comes get the bet placed and then get all the funds out of your account ASAP and they cant do anything about it?

Congrats and comiseration to all who betted Crystal Palace +2

bkelly86 · 24-08-2011 1:03pm

seems they are being selective in who recieves their "good will"

Welcome to Sportsbook Live Help

Philip N has joined this session!

Connected with Philip N

Welcome to Live Help, my name is Philip N. How can I help you today?

could you give me a proper explanation on the situation with the crystal palace game last night and wether my withdrawal will go through or not?
I know for definite that some people have been told they will get what they bet as a good will gesture

Hello XXX. I cannot discuss other people's accounts. In the case of your account, as a result of this error we have cancelled the withdrawals and resettled at the correct price which is reflected in your account history viewable online.

So i have no money coming into my bank account?

No all withdrawals requested last night have now been cancelled.

Keano! · 24-08-2011 1:03pm

Headshot wrote: »

I wont believe it untill the money is in my account

true, but i've no reason to doubt it now. if it's not there by 18:00 next monday, then i'll kick up a fuss!:mad:

Headshot · 24-08-2011 1:04pm

I just dont believe it tbh

Chucky the tree · 24-08-2011 1:04pm

Keano! wrote: »

haha, why u say that?

There is no need to keep asking CS. The money is being refunded because they can't get it back, nothing to do with a good will gesture really. Only good will gesture is setting your account to zero but that's more then likely because they don't want to lose you as a customer.

ben.schlomo · 24-08-2011 1:05pm

bkelly86 wrote: »

seems they are being selective in who recieves their "good will"

Welcome to Sportsbook Live Help

Philip N has joined this session!

Connected with Philip N

Welcome to Live Help, my name is Philip N. How can I help you today?

could you give me a proper explanation on the situation with the crystal palace game last night and wether my withdrawal will go through or not?
I know for definite that some people have been told they will get what they bet as a good will gesture

Hello XXX. I cannot discuss other people's accounts. In the case of your account, as a result of this error we have cancelled the withdrawals and resettled at the correct price which is reflected in your account history viewable online.

So i have no money coming into my bank account?

No all withdrawals requested last night have now been cancelled.

Was onto the same lad about the €40 i had in before they resettled and he said 'if you want il get our bank to take back the 132 we refunded to you and give you back your 40 so if you want', cheeky t**t.

Eire-Dearg · 24-08-2011 1:06pm

Chucky the tree wrote: »

There is no need to keep asking CS. The money is being refunded because they can't get it back, nothing to do with a good will gesture really. Only good will gesture is setting your account to zero but that's more then likely because they don't want to lose you as a customer.

I'd agree with this. Those who's withdrawals they can take back will be taken back and so forth.

Keano! · 24-08-2011 1:09pm

Well I'm tired now... I guess all we can do is sit tight and wait it out.

ft9 · 24-08-2011 1:10pm

Its looking like they did not get to stop some withdrawls in time.

But the ones they did stop in time will not be getting paid, looks this way to me anyway

unitedrover · 24-08-2011 1:10pm

Hope they wont be settling the market at -2 cos cpalace only won 2-0

buckfasterer · 24-08-2011 1:11pm

My acc is still suspended here.........onto live help now......

inforfun · 24-08-2011 1:11pm

Would be interesting to know how the people, who had confirmation they will get paid, withdrew their money.
Credit card or Laser?

Can imagine that payment to one is easier to cancel than the other for PP.

ft9 · 24-08-2011 1:12pm

inforfun wrote: »

Would be interesting to know how the people, who had confirmation they will get paid, withdrew their money.
Credit card or Laser?

Can imagine that payment to one is easier to cancel than the other for PP.

Mine is done through a Visa debit card (basically laser)

user2011 · 24-08-2011 1:13pm

unitedrover wrote: »

Hope they wont be settling the market at -2 cos cpalace only won 2-0

They wont change the + to a - they just pay out at the correct +2 odds 1/30 or something around that.

ben.schlomo · 24-08-2011 1:14pm

inforfun wrote: »

Would be interesting to know how the people, who had confirmation they will get paid, withdrew their money.
Credit card or Laser?

Can imagine that payment to one is easier to cancel than the other for PP.

Visa CC

madfistbt1 · 24-08-2011 1:15pm

My account is still suspended, i had 20 on.

Been on to live help and they are pretty much telling it will be settled at the correctprice pretty gutted.

Weirdly i only created my paddypower account a few hrs before this error to be on everton tonight, maybe they are paying out customers who have had an account for a while and not new accounts?

Anyway fair play to those who got paid.

digme · 24-08-2011 1:15pm

Shane St. wrote: »

ha fair play lads. i was gutted i was out yday evening and missed it all. Ah well was pretty entertaining reading this thread the last 15hours

same here.
well done lads

Headshot · 24-08-2011 1:15pm

nope I just dont believe it tbh, nope

Paddypower and Crystal Palace Drama

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