New UPC 100mb Thomson TWG870UIR Router

lotas

was just talking to the UPC guys on Twitter... they are telling me the Bridge mode has been delayed and now dont know when it will be released...

vibe666

lotas wrote: »

was just talking to the UPC guys on Twitter... they are telling me the Bridge mode has been delayed and now dont know when it will be released...

it'll probably be until after they finish the online usage meter they said they were working on since about 2008.

lotas

Hmmm.... Online usage meter is not something i want... that would mean i need to keep an eye on what I'm downloading... and on the subject of that, how come Eircom give their customers 250Gb on 24Mb/s, but UPC *only* give 500Gb? 2x the bandwidth cap, but more than 4x the speed? should we not get 1Tb bandwidth cap?

roast

lotas wrote: »

Hmmm.... Online usage meter is not something i want... that would mean i need to keep an eye on what I'm downloading... and on the subject of that, how come Eircom give their customers 250Gb on 24Mb/s, but UPC *only* give 500Gb? 2x the bandwidth cap, but more than 4x the speed? should we not get 1Tb bandwidth cap?

We *should* have unlimited usage, instead of being capped by an AUP.

Caspero

Did anyone have luck figuring out how to assign a static local IP with the Thomson 870? I'm going blind here looking through the settings for it.

Trying to set up port forwarding for a device and I want to ensure that it always has the same local IP so that the port is forwarded.

roast

Caspero wrote: »

Did anyone have luck figuring out how to assign a static local IP with the Thomson 870? I'm going blind here looking through the settings for it.

Trying to set up port forwarding for a device and I want to ensure that it always has the same local IP so that the port is forwarded.

Why don't you just set a static IP on the device itself??
It's not possible on that modem, as far as I'm aware.

jimmycrackcorm

roast wrote: »

Why don't you just set a static IP on the device itself??
It's not possible on that modem, as far as I'm aware.

This is the best way - also make sure that the dhcp range on the router is either above or below the fixed ip address used.

MartMax

Got upgraded from 30Mbps to 50Mbps today. Self-install pack arrived at 1.30pm despite the courier company told me it would arrive 9am-1pm.

I've disabled the DHCP and Wi-Fi, set up the DMZ to an IP address on the Thomson modem. Gave a static WAN IP address and fill in the DNS settings for my own Wi-Fi router. Connected both successfully and the internet sorted out fine.

At least for now it's working fine. Hopefully it lasts forever. Happy.

n0brain3r

burt wrote: »

A firmware update will be available in the next couple of weeks that will allow bridging. Source: @UPC_HelpsYou_IE

Anyone hear any more on this? Got the TWG-870U yesterday and the nasty surprise that it's a cable modem router combo!

I've used the DMZ to pass through all traffic to my existing kit and my IPSec VPN works perfectly but I support a lot of sites using PPTP VPN's and they drop out randomly after about a minute. PPTP passthrough is enabled they don't function at all without it so the DMZ setup seems a bit flaky .

Anyone else experience anything else like this?

n0brain3r

Just in case anyone else is interested I spoke to UPC support and I've two options as far as they see it

1. Switch back to the old modem
2. They claim to be testing a new Cisco modem and check back in a month to see if it has been released

They denied all knowledge of an updated firmware for the Thompson though

roast

n0brain3r wrote: »

Just in case anyone else is interested I spoke to UPC support and I've two options as far as they see it

1. Switch back to the old modem
2. They claim to be testing a new Cisco modem and check back in a month to see if it has been released

They denied all knowledge of an updated firmware for the Thompson though

1 - What old modem, the EPC2425 or the SA2203? Neither will work on the 100mb service.
2 - That's highly possible. UPC NL have been providing the Cisco EPC3000 for some time now. It's an Ethernet cable modem. Pretty much a EURODOCSIS3 version of the SA2203.

n0brain3r

It's an EPC2425 and yeah they said I'd have to go back to the 25mb service. In the meantime I'm setting up a VM in the office that I can do all my PPTP jobs from it my IPSec VPN on the DMZ is fully functional.

It's a bummer the manual for this router specifically lists a Cable Modem mode of operation (ISP configurable only)but appears to require at least 2 IP addresses/ranges to be assigned one for the external of the router and one for the device on the inside I guess UPC don't want to waste addresses by further subnetting of their range.

Jonathan

n0brain3r wrote: »

It's a bummer the manual for this router specifically lists a Cable Modem mode of operation (ISP configurable only)but appears to require at least 2 IP addresses/ranges to be assigned one for the external of the router and one for the device on the inside I guess UPC don't want to waste addresses by further subnetting of their range.

The inside addresses would be RFC1918 addesses, so issue there.

n0brain3r

Jonathan wrote: »

The inside addresses would be RFC1918 addesses, so issue there.

I'm guessing you mean no issue there. The manual shows public addresses from different ranges on both sides of the router when in CM mode. RFC1918 addresses are used on the inside but they're just allow access to the router config the router doesn't route in CM mode. See attached pdf taken from the manual

Jonathan

n0brain3r wrote: »

I'm guessing you mean no issue there. The manual shows public addresses from different ranges on both sides of the router when in CM mode. RFC1918 addresses are used on the inside but they're just allow access to the router config the router doesn't route in CM mode. See attached pdf taken from the manual

Yup, I meant no issue.

But in CM mode, you will be connecting the modem to a router which will provide NAT'ing so only one public IP is required.

It is exactly the same with the Scientific Atlanta modem at the moment. If you attach a switch rather than a router, you can allocate your machines public IP addresses.

letitroll

Anyway to setup a VPN on the router (for geoblocking purposes - Apple TV Extra/Netflix Access)

Monotype

I've been using the wired connection on this router for a few days and decided to set up the wireless in case I decided to use it. I have all my settings the way I want them but when I enable the wireless there's a guest separate guest signal which requires no password to connect.
The manual has a a menu for guest networks which also states that the functionality of this may be disabled by the cable operator. Well apparently it has as it's not there but still enabled!

Is there some way I can turn this off?

---

Edit: Apparently I'm not the only one. UPC NL:

http://translate.google.ie/translate?sl=auto&tl=en&js=n&prev=_t&hl=en&ie=UTF-8&layout=2&eotf=1&u=http%3A%2F%2Fforum.upclive.nl%2Fthread.jspa%3FthreadID%3D5950

So will the firmware be updated automatically after a while? That a very dangerous mistake by UPC with any passer by given free access to leech from the connection... or worse.

vibe666

Monotype wrote: »

I've been using the wired connection on this router for a few days and decided to set up the wireless in case I decided to use it. I have all my settings the way I want them but when I enable the wireless there's a guest separate guest signal which requires no password to connect.
The manual has a a menu for guest networks which also states that the functionality of this may be disabled by the cable operator. Well apparently it has as it's not there but still enabled!

Is there some way I can turn this off?

---

Edit: Apparently I'm not the only one. UPC NL:

http://translate.google.ie/translate?sl=auto&tl=en&js=n&prev=_t&hl=en&ie=UTF-8&layout=2&eotf=1&u=http%3A%2F%2Fforum.upclive.nl%2Fthread.jspa%3FthreadID%3D5950

So will the firmware be updated automatically after a while? That a very dangerous mistake by UPC with any passer by given free access to leech from the connection... or worse.

yes, seems like UPC IRL *forgot* about the fuss that was kicked up over this in NL and left it enabled for the irish market.

the only way to disable it from your end AFAIK is to keep all wifi disabled completely and use only the wired portion or get your own router for wireless access.

Monotype

I'm not too bothered and I have an access point if I need it but it seems ridiculous to overlook something like that. Somebody with less of a clue mightn't notice and could easily end up with a big bill for going over the traffic limit.

I'll check again in a week or two and will contact them if it's still there. Given that the connection is new, I may be due a firmware update if they are scheduled at certain times?

dave oc

Anyone else having problems with port forwarding on the Thompson modem? Im trying to set up FTP to access my NAS from anywhere. I can FTP into the drive from within my network locally but cannot connect to the NAS when Im on an outside internet connection? Ive set up port forwarding for the local IP address of the NAS (on ports 20/21) and confirmed from some website that checks your IP and port to see is it open and it is. Is there something else in the Thompson config settinngs that im missing?

vibe666

Monotype wrote: »

I'm not too bothered and I have an access point if I need it but it seems ridiculous to overlook something like that. Somebody with less of a clue mightn't notice and could easily end up with a big bill for going over the traffic limit.

I'll check again in a week or two and will contact them if it's still there. Given that the connection is new, I may be due a firmware update if they are scheduled at certain times?

i mailed them about the hidden wifi network asking about it and got the usual canned response that it had been passed on and someone would get back to me about it.

i now have a voicemail on my phone from friday saying that they had reviewed my problem and that *any* issues i was having could be resolved by simply doing a hard reset on the router.

apparently, a hard reset can rewrite shoddy firmware coding that leaves gaping security holes in your network. :rolleyes:

jimmycrackcorm

How do you get access to this hidden WiFi access? I can only see my normal WPA ssid.

Monotype

jimmycrackcorm wrote: »

How do you get access to this hidden WiFi access? I can only see my normal WPA ssid.

It's not a good thing, you should count yourself lucky.
It just shows up as Thomson_Guest_1 and 2 or something like that. Then anyone can join without password. I wasn't prepared to experiment to see the extent of the privileges but there's internet access anyway.

vibe666

jimmycrackcorm wrote: »

How do you get access to this hidden WiFi access? I can only see my normal WPA ssid.

if it's not plainly visible you'll need to download inSSIDer or similar to see it, but it is there.

the best bit is, it seems as though the options to edit the network are there in the stock firmware, but have been disabled so that section is not visible (much the same as the bridge mode options).

if you look at page 65 of the manual, you can see the guest network config options: http://www.upc-cablecom.ch/original_thomson_twg870_manual.pdf

although, if you look on your router admin page you'll find that this section is missing from the available config options so they've disabled access to the one place where users would be able to disable the network itself whilst leaving the network enabled.

I'm not sure how Monotype's network is broadcasting the SSID and encryption is disabled though as mine has SSID broadcast disabled and WPA enabled, although the WPA key is freely available online and is identical on all these types of routers so it's about as secure as the old eircom WEP key was, or less if you consider you only need to find it once and it's going to give you free access to any UPC connection using the Thompson router.

EDIT: I've PM'd UPC Jason anyway to ask if he can pass this up the chain so we can get it sorted.

lol, after all that i just checked mine to see if it was still visible (not using wireless on the thompson myself as i have my own router) and it turns out it's not there any more.

can some other people check for a hidden network with inSSIDer and see if theirs is still there when they enable/disable wireless on the thompson router?

Monotype

No, I don't need any specialised software or anything to see these. This is just plain old windows detection.
I have SSID broadcast disabled and WPA2.
When I enable the wireless then, I have "Other network", "Thomson_Guest_1" and "Thomson_Guest_2". The guest accounts have no encryption. They're still there today.

vibe666

what's the firmware on your thompson router, maybe you're on an old version?

mine is STBA.01.36 according to the main status page after you log in.

Jonathan

I can't believe UPC are still persisting with this piece of crap router.

They are losing revenue from customers who are unwilling to move away from their reliable Scientific Atlanta modems.

Provide a DOCSIS 3.0 modem and everyone is happy.

Monotype

Yep, STBA.01.36 is what I have.

I'll get on to them as soon as they've sorted out my phone line that they're taking two weeks to do (voicemail won't deactivate!).

lucernarian

Jonathan wrote: »

I can't believe UPC are still persisting with this piece of crap router.

They are losing revenue from customers who are unwilling to move away from their reliable Scientific Atlanta modems.

Provide a DOCSIS 3.0 modem and everyone is happy.

The EuroDOCSIS 3.0 modem they are providing (the Thomson model) doesn't seem to be so wonderful from what I've seen of it..

Jonathan

To_be_confirmed wrote: »

The EuroDOCSIS 3.0 modem they are providing (the Thomson model) doesn't seem to be so wonderful from what I've seen of it..

Thats a modem and a router. I was referring to a modem only device. Essentially an upgraded version of the EPC2203.