The M50 Barrier Free Tolling Thread

mcwhirter

I received a letter today stating that I had crossed the M50 and had not paid the toll and to pay up 3euros plus 3euros fine.
However I have a tag for the car it has stated was in use. Why could they not just add the 2 euros to my tag account rather than wasting my time trying to fine me?
Also as I have 2 cars and 2 tags, the regular bill I received earlier stated I had crossed the toll in a different car than the one I was driving.
Is it a guessing game for EFLOW a lot of the time?

towger

Your tags are probably in the "wrong" car. I had the same issue. Swap them over and it should then be fine.

mcwhirter

towger wrote: »

Your tags are probably in the "wrong" car. I had the same issue. Swap them over and it should then be fine.

I'll double check them, but this is the first time it has happened in 3 months

L1011

TripleAce wrote: »

I got screwed too over Christmas....feckers. I traveled motorways all across Europe, never seen bull**** like this! How the f**** am I supposed to know this if I come from outside Dublin? Surely was on the news months ago, but I have better things in my mind to think about than remembering how the new toll system on the M50 (that I use 1-2 times/year) works!

You need to be paying no attention whatsoever to miss the massive signs (in English, then in Irish) as well as the huge banners over the gantry.

Thats "how the ****" you're supposed to know it.

TripleAce

MYOB wrote: »

You need to be paying no attention whatsoever to miss the massive signs (in English, then in Irish) as well as the huge banners over the gantry.

Thats "how the ****" you're supposed to know it.

The signs shows "toll ahead"...you go ahead and there is no ***** toll. Should you come back and look for it ffs? Any proper motorway would have the toll right in front of you and you should not allow to carry on further unless you stop and pay.

thecommander

TripleAce wrote: »

The signs shows "toll ahead"...you go ahead and there is no ***** toll. Should you come back and look for it ffs? Any proper motorway would have the toll right in front of you and you should not allow to carry on further unless you stop and pay.

So your saying that every proper tolled motorway in the world has a toll booth and doesnt use radio tags?

There are huge signs that tell you where to pay and that you have until 8pm the next day to pay it. Miss them?

L1011

TripleAce wrote: »

The signs shows "toll ahead"...you go ahead and there is no ***** toll. Should you come back and look for it ffs? Any proper motorway would have the toll right in front of you and you should not allow to carry on further unless you stop and pay.

Thats one of the signs. Theres massive signs all along the left hand side explaining the prices, how to pay, when to pay.

Also, most 'proper motorways' aren't tolled. Those that are often use RFID/camera combos just like this one.

Sizzler

Turty3 wrote: »

I also recently went through the toll and forgot about paying the same evening. I went on hols the day after so it was 13 days or so before I thought of it again.

I went online to the web site and tried to pay - the site advised that because it wasn't today or yesterday, because I hadn't yet received a notice AND because I was late paying that I had to ring the 1890 number. I rang the number THREE times and tried all the various menu options but nothing seemed to work and eventually I gave up.

I submitted an online query in the hope they might email me but so far nothing (six days later).

I have been back onto the 1890 number today (now 19 days after passing through the toll) but still can't speak to an agent. I've left my details on their automated system but I hold no hope in them contacting me or helping me out.

What a joke!!!!!

Has anybody actually flagged this farce to the NRA or tried calling them / emailing them? This thread is proof that the "teething" problems are still well and truly in effect. Farcical.

biko

Just a letter today wanting 12 euro. Going to Belfast and back
Paid online.

Seth Brundle

thecommander wrote: »

So your saying that every proper tolled motorway in the world has a toll booth and doesnt use radio tags?

There are huge signs that tell you where to pay and that you have until 8pm the next day to pay it. Miss them?

Where are these signs? I don't use the bridge (still no fine here ) and along the entire M50 excluding the N3-N4 stretch, there is nothing indicating that a non stop tolling system is in place.
If there are signs near the gantries, are drivers travelling at the speed limit given enough time to see and read them?

Steve

The signs are there alright but like the essay signs as you enter the motorway you've no hope of reading them.
Maybe they expect you to stop in the outside lane, search for a pen and paper, and write down the phone number and details of how to pay before passing the sign.:rolleyes:

If it wasn't for this thread, I'd never have known you could pay cash in a shop or garage afterwards.. they're never getting my credit card details - ever.:mad:

jhegarty

Got sent two letters for late payment now.

But my car hasn't been within 100 miles of the m50.

Seth Brundle

Just ignore them JH!

IrishHomer

I never registered for a tag as i lve in midlands and wont be passing that way too often.

However i went to the airport last week for a holiday and returned this weekend.

When i arrived at Dublin airport i looked all over and could not find anywhere to pay the toll.

I then asked at least three different staff members in the airport and they all said they had no idea where i could pay.

I then found an expensive pay as you go internet booth and i went online and paid for the journey and teh return journey.

I took note of the transaction number as i said to myself there will surely be problems.

When i arrived home there was no confirmation email saying i paid and i also had a letter in the mail stating i never paid and i owe money!

What a pile of S**te.

I will go via Kilcock, Dunboyne in future.

IrishHomer

UPDATE:

Rang Eflow and they checked computer and said i never paid and thaey also had no record of me passing on the return trip home.

Luckily enough i saved the payment ref number to my mobile phone and i was able to quote this. They lady on the phone then said she would sort it and send the number to HQ.

what a load of S**TE.

!st and last time for me to cross there.

ondafly

i got my first bill today from eflow - thing is I wasn't even on the m50 rang up and they've cancelled it - hopefully !

positron

positron wrote: »

Got a letter in post for non-payment for going thru toll bridge on Nov 2nd - and I know I have never gone south of N3 junction since August!

Just for completeness' sake, called them and they said they will check the records and will get back by mail in two weeks. Many weeks later, letter comes in saying it was their technical fault or something like that. Straight to bin. Wasters.

cormie

positron wrote: »

Straight to bin. Wasters.

recycle bin I hope Think of all the trees that have been cut down for eflow to send their bombardments!

MercMad

So it seems that you still cannot sign up for a video account on-line. The error pops up every time you add reg details.

Thats a scam also !

They dont want you to register a video account, they want you to buy tags or else hopefully forget so they can send you a fine !

mcwhirter

Eflow are still trying to fine me 6 euros for none payment of 1 M50 crossing even though I have a tag on my car and pay them over 100 euros a month using direct debit

I reckon a 'waiting for columbine' may happen at eflow soon.:eek:

el diablo

incompetent idiots, the whole lot of them. one of my charges has been in dispute for the last month. won't be using their poxy toll bridge ever again.:mad:

Sizzler

el diablo wrote: »

incompetent idiots, the whole lot of them. one of my charges has been in dispute for the last month. won't be using their poxy toll bridge ever again.:mad:

I disputed a charge online as I paid it by VISA on their site and they undisputed the charge on friday and have now added a €40 penalty to it! FFS. Unbelievable!

Our man in Havana

I would ignore them and not bother contacting them again.

Easy Rider

Well, came home from work today, checked my post and guess what...a letter saying I travelled across the toll on the 12 jan 09...at 13:03...

But, I was in work, in Dublin City centre...all day, with my car parked in Connolly station car park....I visit the website, but could not find anything on appealing....so what's the deal? How do I not pay this six euro for a trip northbound when I was sitting in front of PC in work?

Our man in Havana

Ignore them.

Easy Rider

Will probably end up doing that, just don't have the time to be calling and waiting for an hour to speak to someone....wondering, will they send 'photographic' evidence of this 'car' if I dispute....

Idiots they are....

Easy Rider

Anyway, found the link to dispute online...can't wait for what sh*te the come up with...

positron

I just remembered I hadn't paid for going through the toll bridge on Saturday. This is the first time I went that far down on M50 in like two years, and I don't plan to go that way regularly either. The whole toll bridge thing didn't occur to me at all (though I did see the large sign board saying pay before tomorrow 8pm etc), I completely lost track of it (was glad to get home, bad weather etc). Just rang them this evening and I now owe them 12 euro! :mad:

While I agree I was wrong, I still think this system is a load of sh*te and its milking unsuspecting road users - shafting is the real word..! I am sure the whole system will run like that, even with the errors, because half the casual users might be paying this fine, or even more when the notice comes, making them a more than decent profit.

Okay, who ever authorized this, why couldn't they have at least kept a toll booth open to the extreme left side of the road (or even outside, a ramp out and in) the lane so that those who want to pay on the spot can pay there? Also since the system is all online, whats wrong in giving users a few more days to pay without fine? What happens if someone is rushing off to the airport and going away for a while?

I am so p*ssed off that the government would allow such a sham to even exist..!!

Sorry, it must be that blue monday thing...!

effing w*ankflow! :rolleyes:

thecommander

positron wrote: »

I just remembered I hadn't paid for going through the toll bridge on Saturday. This is the first time I went that far down on M50 in like two years, and I don't plan to go that way regularly either. The whole toll bridge thing didn't occur to me at all (though I did see the large sign board saying pay before tomorrow 8pm etc), I completely lost track of it (was glad to get home, bad weather etc). Just rang them this evening and I now owe them 12 euro! :mad:

While I agree I was wrong, I still think this system is a load of sh*te and its milking unsuspecting road users - shafting is the real word..! I am sure the whole system will run like that, even with the errors, because half the casual users might be paying this fine, or even more when the notice comes, making them a more than decent profit.

Okay, who ever authorized this, why couldn't they have at least kept a toll booth open to the extreme left side of the road (or even outside, a ramp out and in) the lane so that those who want to pay on the spot can pay there? Also since the system is all online, whats wrong in giving users a few more days to pay without fine? What happens if someone is rushing off to the airport and going away for a while?

I am so p*ssed off that the government would allow such a sham to even exist..!!

Sorry, it must be that blue monday thing...!

effing w*ankflow! :rolleyes:

So you admit you were in the wrong, yet its their fault?

It is a pain in the arse, but Id rather drive straight thru it rather than stoping in a queueing.

peasant

thecommander wrote: »

So you admit you were in the wrong, yet its their fault?

It is a pain in the arse, but Id rather drive straight thru it rather than stoping in a queueing.

Has it ever occured to you that for the very occassional user it would be much easier, simpler and less time consuming to just pull into a separate lane and pay right there and then?

Instead of having to spend precious time on the internet/phone / in a shop to pay this charge?