Ring Pro doorbell in Ireland

viperlogic · 06-09-2018 1:00pm

Cyrus wrote: »

i wouldnt be without mine (ring pro), it failed and they sent me a replacement during the 18 months ive had it. i find it reliable and quick but you need strong wifi

I can get 3/3 bars on my 2.4G wifi and 2/3 bar on my 5G wifi on my phone at the proposed door bell location. Which would be better in your experience?

mrcheez · 06-09-2018 1:41pm

keane2097 wrote: »

Nearly two years since the thread was started, how are people feeling about these long term?

Is the motion detection and phone notification reliable and quick? I'm tempted by the Ring 2 as I don't have an existing wired doorbell for the pro.

It's great, saved my neck a few times, plus interesting to see who is snooping around.

Major complaint for me is the battery life though, unless my doorbell battery is faulty.

Cyrus · 06-09-2018 1:42pm

viperlogic wrote: »

I can get 3/3 bars on my 2.4G wifi and 2/3 bar on my 5G wifi on my phone at the proposed door bell location. Which would be better in your experience?

2.4g, you dont really need the speed more the reliability.

keane2097 · 06-09-2018 1:56pm

mrcheez wrote: »

It's great, saved my neck a few times, plus interesting to see who is snooping around.

Major complaint for me is the battery life though, unless my doorbell battery is faulty.

What are you looking at here? I see the Ring 2 has a removable battery pack and you can buy and extra one for around 20 quid so you can just have them rotating if it's a big problem.

kennM · 06-09-2018 2:23pm

keane2097 wrote: »

Nearly two years since the thread was started, how are people feeling about these long term?

Is the motion detection and phone notification reliable and quick? I'm tempted by the Ring 2 as I don't have an existing wired doorbell for the pro.

Have a Ring Pro for certainly the past 6+ months and find it very useful. You can configure the sensitivity, which I've done, to restrict what alerts you get. On maximum sensitivity I was getting alerts for birds/cats walking past the door etc.

I generally have restricted my usage to two mains uses. Answering the door remotely if I'm not at home and works just fine, alerts are pretty quick. I also have a look at recorded motion at unusual times... let's say I know if the milkman has been when I check my phone in the morning before I get out of bed

Would recommend

mrcheez · 06-09-2018 3:58pm

keane2097 wrote: »

What are you looking at here? I see the Ring 2 has a removable battery pack and you can buy and extra one for around 20 quid so you can just have them rotating if it's a big problem.

I've a Ring 1, don't think the battery is changeable?

keane2097 · 07-09-2018 3:42pm

mrcheez wrote: »

I've a Ring 1, don't think the battery is changeable?

No I think only the Ring 2 has the removable battery.

viperlogic · 08-09-2018 7:23pm

Installed Ring Pro yesterday, very quick process. Only negative so far is cant disable night mode, front of house is lit from street lights but still night mode (IR) comes on and I believe I actually see less. Plus, its hitting number plates and a wall causing hot spots.

viperlogic · 09-09-2018 12:56pm

viperlogic wrote: »

Installed Ring Pro yesterday, very quick process. Only negative so far is cant disable night mode, front of house is lit from street lights but still night mode (IR) comes on and I believe I actually see less. Plus, its hitting number plates and a wall causing hot spots.

Put some black electrical tape over the IR leds and its much better now although not as sleek looking!

bk · 09-09-2018 10:44pm

viperlogic wrote: »

Put some black electrical tape over the IR leds and its much better now although not as sleek looking!

Is it not possible to switch off the IR LEDs or night mode?

Most IP cameras like these have an option to turn them off and leave them off. At least that is the case for both my Yi cameras and Logitech Circle ones.

viperlogic · 10-09-2018 8:42am

bk wrote: »

Is it not possible to switch off the IR LEDs or night mode?

Most IP cameras like these have an option to turn them off and leave them off. At least that is the case for both my Yi cameras and Logitech Circle ones.

Unfortunately not. I have submitted a feature request for it.

viperlogic · 10-09-2018 9:22am

Feature requests open for...
- option to disable night mode
- option to disable IR LED's
- option to schedule when to chime or not (eg when kids sleeping)

Unfortunately they wouldn't share the Jira/Git/ticket numbers so others could reference it

bd235 · 31-10-2018 11:12am

Hi, Can I ask did you have to get an electrician to replace the transformer on the fuseboard? I very amateur electrician and dont want to electrocute myself

thanks a lot

kennM · 31-10-2018 11:16am

bd235 wrote: »

Hi, Can I ask did you have to get an electrician to replace the transformer on the fuseboard? I very amateur electrician and dont want to electrocute myself thanks a lot

I wouldn't recommend trying to DIY replacement of the transformer on the fuseboard. Personally a friend of mine is an electrician and he did it for me

sharkman · 31-10-2018 11:33am

bd235 wrote: »

Hi, Can I ask did you have to get an electrician to replace the transformer on the fuseboard? I very amateur electrician and dont want to electrocute myself thanks a lot

I did mine myself , very simple . Just disable mains power to board first .

beanian · 31-10-2018 4:37pm

spotted this over on the /r/ring subreddit.
https://www.reddit.com/r/Ring/comments/9shbgs/new_ring_app_updates_coming_soon/

Looks like lots of cool stuff coming in 2019. I was involved the beta for live tiles and the timeline scrubbing and it was pretty cool!

kennM · 31-10-2018 5:08pm

beanian wrote: »

spotted this over on the /r/ring subreddit.
https://www.reddit.com/r/Ring/comments/9shbgs/new_ring_app_updates_coming_soon/

Looks like lots of cool stuff coming in 2019. I was involved the beta for live tiles and the timeline scrubbing and it was pretty cool!

Thx dude... just enabled those new features in my app

Tiles look good

Cyrus · 31-10-2018 7:09pm

kennM wrote: »

Thx dude... just enabled those new features in my app Tiles look good

How did you do that ? Beta tester also ?

kennM · 01-11-2018 10:48am

Cyrus wrote: »

How did you do that ? Beta tester also ?

I enrolled for the beta testing yes but it seems to be an opt in/opt out programme I believe? i.e. as each project comes along you can do so. Is this option not available in everyones app?

You should see "New Features" at the bottom and you can choose to enable them. They're not enabled by default

Declan1 · 05-11-2018 3:11am

I’ve looked through the last few pages but can’t see an answer on this... I’m trying to set up a “protection plan” to enable recording of video. I can’t get past the address input page - every zip code I enter fails to authenticate. Customer service have suggested a few modified/pretend zip codes but nothing is working... Any suggestions? TIA.

jem · 30-11-2018 1:31am

Hi have been reading pages and pages of this tread.
I have no experience of ring but was looking at amazon
Seams to be 3 options
Ring 720 £89
Ring 1080 £179
And ring pro 229

Huge difference in price.
I have an existing normal powered bell
Can someone give me a simple differences and advice on what to buy please
Also looking at geting a couple of
Ring Spotlight Cam Wired | HD Security Camera with LED Spotlight, Alarm, Two-Way Talk, UK Plug (Black) @199 each
Please help

kennM · 30-11-2018 12:09pm

jem wrote: »

Hi have been reading pages and pages of this tread.
I have no experience of ring but was looking at amazon
Seams to be 3 options
Ring 720 £89
Ring 1080 £179
And ring pro 229

Huge difference in price.
I have an existing normal powered bell
Can someone give me a simple differences and advice on what to buy please
Also looking at geting a couple of
Ring Spotlight Cam Wired | HD Security Camera with LED Spotlight, Alarm, Two-Way Talk, UK Plug (Black) @199 each
Please help

Personally I have a Ring Pro for the past year and a half or so and find it great. Ring Pro was on offer during Black Friday sales week for £150. Ring Pro is wired no hassle with batteries, it's also a bit smaller.... still bigger than a traditional bell. I can't really compare Ring Pro against other versions as I haven't had either. A number of neighbours have seen and I've shown them the Pro and they've also purchased and installed. My neighbor also got the Ring Spotlight Cam wired in his back garden and speaks highly of it.

We have frequently spoken to delivery drivers etc remotely when they've rang the bell regarding dropping packages off also. Some great integration possibilities with the likes of IFTTT and Stringify to other smart home devices.

boosabum · 30-11-2018 2:20pm

Have seen people say the unit heats as it's designed for American voltage, has anyone seen this or is it a myth.
This is the one thing putting me of getting one

ethernet · 30-11-2018 2:25pm

boosabum wrote: »

Have seen people say the unit heats as it's designed for American voltage, has anyone seen this or is it a myth.
This is the one thing putting me of getting one

I can't see how that could be - the unit works with voltages between 16 and 24V AC. That doesn't change between here and the US.

Edit: just to be clear, the unit does not work at mains voltage so it's not a case of 110V vs 230V.

kennM · 30-11-2018 2:44pm

boosabum wrote: »

Have seen people say the unit heats as it's designed for American voltage, has anyone seen this or is it a myth.
This is the one thing putting me of getting one

ethernet wrote: »

I can't see how that could be - the unit works with voltages between 16 and 24V AC. That doesn't change between here and the US.

Edit: just to be clear, the unit does not work at mains voltage so it's not a case of 110V vs 230V.

As ethernet mentioned... there is a transformer that goes into your fuse board that converts to the right voltage and that's what powers the unit itself.

https://support.ring.com/hc/en-us/articles/115000148786-Ring-Video-Doorbell-Pro-European-Version

I have a Ring Pro for about a year or two and not a single issue. 100% recommend and a few of my neighbors loved it and a few of them have installed also.

uck51js9zml2yt · 06-12-2018 9:44pm

Is it advisable to get a spark install this or could it be done with a modicum of knowledge and a lot of luck?

Got a deal from Curry's UK which included the chime and echo spot for £149

kennM · 07-12-2018 10:19am

Franco Wonderful Hillbilly wrote: »

Is it advisable to get a spark install this or could it be done with a modicum of knowledge and a lot of luck?

Got a deal from Curry's UK which included the chime and echo spot for £149

Personally I got a sparks to do it, mate of mine. I'd have some basic electrical knowledge but personally wouldn't go near fuse board stuff. Depends on your level of comfort ultimately.... too much to risk for the sake of a once off couple of quid

Stoner · 10-01-2019 11:29pm

https://www.androidheadlines.com/2019/01/ring-spy-cameras-doorbells.html

The high horse brigade · 11-01-2019 1:21am

Stoner wrote: »

https://www.androidheadlines.com/2019/01/ring-spy-cameras-doorbells.html

Lots of sites running with this story now

kennM · 11-01-2019 11:31am

Stoner wrote: »

https://www.androidheadlines.com/2019/01/ring-spy-cameras-doorbells.html

I've worked in IT for 20+ years and personally I welcome these stories because it'll automatically pressure these organisations to address and improve security. I'm sorry but I've seen the internal workings of many organisations and NOBODY is perfect, at all. I've an interest in the security space and just google "Top 10 hacks of 2018", the level of data leakage from organisations is staggering at times......

It's only when regulators get teeth or customers start voting with their feet or legal cases start and C level execs start loosing their jobs that organisations start effectively listening. We're using technology on the cutting edge and organisations are only learning how to deal with and handle data. The fact Ring has been bought by Amazon will drive a lot of improvements around governance etc. in Ring.

Clareman · 11-01-2019 11:33am

kennM wrote: »

I've worked in IT for 20+ years and personally I welcome these stories because it'll automatically pressure these organisations to address and improve security. I'm sorry but I've seen the internal workings of many organisations and NOBODY is perfect, at all. I've an interest in the security space and just google "Top 10 hacks of 2018", the level of data leakage from organisations is staggering at times......

It's only when regulators get teeth or customers start voting with their feet or legal cases start and C level execs start loosing their jobs that organisations start effectively listening. We're using technology on the cutting edge and organisations are only learning how to deal with and handle data. The fact Ring has been bought by Amazon will drive a lot of improvements around governance etc. in Ring.

Check out this graphic of it https://informationisbeautiful.net/visualizations/worlds-biggest-data-breaches-hacks/ it really makes you realise how poor a lot of companies can be with your data.

creativedrinker · 08-03-2019 11:42am

Sorry to go off topic, but does anyone know how to get around the “zip code” when adding a credit card to purchase a protection plan?

I’ve tried both 00000 and my eircode but neither work, I’m using a revolut card if that makes a difference?

Thanks

Johnboy1951 · 13-04-2019 3:31pm

This is an old thread I know, but I felt this information is important enough to post in the thread.

https://www.digitaltrends.com/home/ring-video-doorbell-security-flaw-hack/

A security flaw leaves Ring doorbells and cameras vulnerable to spying

When you connect a smart security device to your home network, you assume that it’s helping to keep you safe. Unfortunately, for some owners, it may be exposing them in a different way. Security researchers at Internet of Things security firm Dojo by BullGuard took to the stage at Mobile World Congress to hack an Amazon Ring video doorbell in real time. The successful exploit took advantage of a security vulnerability that could leave audio and video transmissions exposed to third-party attackers.

If you are a Ring owner, you don’t need to panic too much about the hack. Amazon has been made aware of the issue and has issued an update to its Ring app to address the vulnerability. If you keep your app up to date, you should be protected from this particular attack.

The high horse brigade · 13-04-2019 3:43pm

Johnboy1951 wrote: »

This is an old thread I know, but I felt this information is important enough to post in the thread.

https://www.digitaltrends.com/home/ring-video-doorbell-security-flaw-hack/

This isn't a hack

The attack is a bit of a complicated one, but it works like this: An attacker gains access to a person’s Wi-Fi network, either by guessing the password, cracking the encryption, or exploiting another smart home device connected to the same network.

Saying that I've mine on a separate Vlan with a few other devices, a Netatmo thermostat and my Zoneminder NVR. I'm seriously considering changing my Ring for a Dbell so I can add it to Zoneminder for facial recognition as I already have an event server and object detection.
https://medium.com/zmninja/diy-doorbell-face-recognition-with-zoneminder-and-dbell-e15d4cd261c4

Sheep Shagger · 05-05-2019 12:01am

Anyone know if the Pro works with Google home, specifically will it send video from the pro doorbell to a Google home hub?

Tried looking on boards and elsewhere but can't find a clear answer.

Nest is v pricey compared to Ring...

noel100 · 05-05-2019 5:23pm

Sheep Shagger wrote:

Anyone know if the Pro works with Google home, specifically will it send video from the pro doorbell to a Google home hub?

Sheep Shagger wrote:

Tried looking on boards and elsewhere but can't find a clear answer.

Sheep Shagger wrote:

Nest is v pricey compared to Ring...

why don't you get an Arlo for same price as a ring pro. You have 3 wireless cameras. Down side is buying batteries but you get 2-3months out of batteries. Always can buy rechargable.

Ha Long Bay · 05-05-2019 5:29pm

Sheep Shagger wrote: »

Anyone know if the Pro works with Google home, specifically will it send video from the pro doorbell to a Google home hub?

Tried looking on boards and elsewhere but can't find a clear answer.

Nest is v pricey compared to Ring...

Nope no support on Google Home Hub for the Ring Pro.

Sheep Shagger · 05-05-2019 9:07pm

john4321 wrote: »

Nope no support on Google Home Hub for the Ring Pro.

Thanks.

Picked up a Nest hello at 20% off last week in Harvey Norman so €233 odd, was wondering if I should return and go with the cheaper Ring product.

Given our house is all Google home, minis, hubs and hue will pay the extra and stick with the Nest.

Found something online earlier today saying Ring is compatible with Google home but in reality its VERY limited (pretty much useless by the sounds)

Thanks lads.

The high horse brigade · 06-05-2019 12:48pm

Sheep Shagger wrote: »

Thanks.

Picked up a Nest hello at 20% off last week in Harvey Norman so €233 odd, was wondering if I should return and go with the cheaper Ring product.

Given our house is all Google home, minis, hubs and hue will pay the extra and stick with the Nest.

Found something online earlier today saying Ring is compatible with Google home but in reality its VERY limited (pretty much useless by the sounds)

Thanks lads.

Ring was bought by Amazon. There is full support for Amazon home assistant products and no support for Google ones. This will most likely change now that Amazon and Google have kissed and made up.

Sheep Shagger · 06-05-2019 10:25pm

The high horse brigade wrote: »

Ring was bought by Amazon. There is full support for Amazon home assistant products and no support for Google ones. This will most likely change now that Amazon and Google have kissed and made up.

Thanks, yeah I knew about the ownership split but did not realise they had kissed and made up. Anyway will keep the Nest.

Cabaal · 12-05-2019 1:27pm

My Ring 2 doorbell finally gave up the ghost back in March of this year

I got it in December 2017 and its worked fine until March when I had a powercut and the Ring doorbell didn't power back on afterwards,

I tried fully charging the battery again and resetting it didn't resolve but Amazon replaced the entire thing so at least I wasn't out of pocket

Uriel. · 14-05-2019 12:07am

Have the video door bell 2 for almost two years now, but I've never been more delighted to have it as the last couple of weeks with all of the election candidates calling. It is great I haven't had to talk to any of them

Stoner · 18-05-2019 9:20am

The high horse brigade wrote:

Ring was bought by Amazon. There is full support for Amazon home assistant products and no support for Google ones. This will most likely change now that Amazon and Google have kissed and made up.

I got very good help from Google when setting up my nest hello camera in Dublin.

I'd the first ring camera too. Before Amazon owned them had to get it in the states.

Didn't really have an issue with either but I found that the hello camera is rocket fast. Sometimes the ring was slow to work.

Ring has better doorbell interface imo. But I prefer the hello overall.

That said mine was the oldest model and I've a full 24 V at the hello

Casting to my Android TV is fantastic on the hello.

I think it is much of a muchness between them but I wouldn't let lack of support stop me getting the nest one. They were fantastic with me, they knew it wasn't supported, told me as much but helped me anyway.

I'd an issue with the nest smoke detectors and the cameras during set up that I needed help with.

D3V!L · 18-05-2019 9:23am

Sheep Shagger wrote: »

Thanks.

Picked up a Nest hello at 20% off last week in Harvey Norman so €233 odd, was wondering if I should return and go with the cheaper Ring product.

Given our house is all Google home, minis, hubs and hue will pay the extra and stick with the Nest.

Found something online earlier today saying Ring is compatible with Google home but in reality its VERY limited (pretty much useless by the sounds)

Thanks lads.

Are they still running this offer ?

Stoner · 18-05-2019 9:30am

Try to get it on sale in the states.

There's no PSU and it's just 24 Volts.

I got mine in best buy, with a free home mini for a great price.

Brian017 · 17-07-2019 1:58pm

What doorbell transformer would I need if I haven't a pre-existing wired bell?

tonc76 · 17-07-2019 3:59pm

Brian017 wrote: »

What doorbell transformer would I need if I haven't a pre-existing wired bell?

None if you go for the Pro 2

Cabaal · 18-07-2019 11:24am

My Ring doorbell has always had spotty wifi coverage, even though the router is located approx 15 feet away from it in the living room by the front window.

I picked up a Netgear wifi range extender recently and stuck it beside the front door and its working better then ever, response is far better now for activating it etc

Well worth the 15e it cost me

Brian017 wrote: »

What doorbell transformer would I need if I haven't a pre-existing wired bell?

As already mentioned, the Pro 2 doesn't need any. Its extremely straight forward to install due to this

The high horse brigade · 18-07-2019 11:56am

Cabaal wrote: »

My Ring doorbell has always had spotty wifi coverage, even though the router is located approx 15 feet away from it in the living room by the front window.

I initially had the issue where it didn't like the fact that I had 2x APs with the same SSID so after chatting with their techs (they knew about the issue) I created a virtual AP with a different name on the AP nearest the door and connected to that. This was 2 years ago, it's been flawless since

icanmunch · 23-07-2019 12:30pm

Does anyone know how to bypass this internal doorbell? Unfortunately it's not labeled (see attached)

Ring Pro doorbell in Ireland

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