SportsDirect.com

KayeQ · 28-08-2015 7:12pm

Yeah, I made an order early this morning and haven't received any voucher code. I emailed them today regarding the voucher code.

KayeQ · 28-08-2015 7:17pm

Here's the proof:

bored_newbie · 30-08-2015 7:54pm

So is the €12 offer still on? I don't see it on the site anymore. Have people received theirs?

barneyrub · 30-08-2015 9:55pm

I'm wondering the same. Just placed an order and thought that the voucher offer was on until tomorrow but don't see it onsite now

matrixf · 31-08-2015 12:37am

bored_newbie wrote: »

So is the €12 offer still on? I don't see it on the site anymore. Have people received theirs?

UK site now has £20 voucher for £100 spend instead of £10 voucher for £50 spend

6034073

_Whimsical_ · 31-08-2015 2:55pm

Curious Geroge wrote: »

I'm dumbfounded at the response from SportsDirect customer care. Order 4 items, 2 are broken and need to be returned. You can only return to a UK address via registered post. The postage costs outway the return value. Surely they are resposible for the return cost of faulted goods?

If anything is broken on arrival they legally bear cost of return carriage. You definitely have to fight your corner on that one.

In the EU Consumer Rights Directive which governs such things

Traders must refund consumers for the product within 14 days of the withdrawal. This includes the costs of delivery. In general, the trader will bear the risk for any damage to goods during transportation, until the consumer takes possession of the goods

Also look into the cost of returning via parcel motel if you have things that need to be returned that are not broken. It can make return postage to the UK dramatically cheaper in some cases.

maximoose · 02-09-2015 10:52am

Anyone having issues with delivery?

Ordered two sleeping bags last friday, paid for express 1-2 day delivery and it is still showing as "awaiting courier pickup". Def not gonna make it here for picnic now :mad:

jfk247 · 02-09-2015 11:58am

similar enough maximoose....order on monday morning and still "awaiting courier pickup"...

Kimbot · 02-09-2015 12:41pm

maximoose wrote: »

Anyone having issues with delivery?

Ordered two sleeping bags last friday, paid for express 1-2 day delivery and it is still showing as "awaiting courier pickup". Def not gonna make it here for picnic now :mad:

Sometimes its still awaiting courier pickup when it get delivered. Are you only checking on the SD website or are you going onto the carrier website?

maximoose · 02-09-2015 12:55pm

I was tracking it on DHL. It has just updated now actually, to picked up on Fri 28/08 and now 'processed' in Leeds today.

Hoping that means flight tonight and out for delivery tomorrow, eejits.

Kimbot · 02-09-2015 1:17pm

maximoose wrote: »

I was tracking it on DHL. It has just updated now actually, to picked up on Fri 28/08 and now 'processed' in Leeds today.

Hoping that means flight tonight and out for delivery tomorrow, eejits.

Yeah the updates are slow youll get it tomorrow I would imagine.

innuendo141 · 03-09-2015 5:27pm

Same, ordered stuff monday night and still saying awaiting courier pickup. Normally much quicker than this. When I send a query I keep getting an almost immediate response (automated) from Barlin saying that my package has been picked up by the courier. The DHL tracking says different though, as does the DHL man I was speaking to.

Im number 2 in line on customer care so will let ye know what they say.

igorbiscan · 03-09-2015 8:49pm

Anyone got an update on the €12 voucher?
Ordered last weekend,no email about the voucher...

innuendo141 · 03-09-2015 8:51pm

Was told on the phone that there is a serious delay with all deliveries (obviously) and that Barlin should not be telling me that my order is dispatched when DHL says its not. Basically anyone who ordered in the last few days will be waiting.

First time ive had an issue with SD, sure it wont be a regular occurance

dirtyden · 03-09-2015 10:20pm

I ordered some stuff last Thursday and got it yesterday, which is not bad.

Sasso · 03-09-2015 10:53pm

Placed my order Sun night. Arrived Tues morn. Got €12 voucher about 30 mins after delivery.

chris1970 · 04-09-2015 9:06am

Sasso wrote: »

Placed my order Sun night. Arrived Tues morn. Got €12 voucher about 30 mins after delivery.

Was the voucher emailed to you ?

goldenhoarde · 04-09-2015 9:17am

chris1970 wrote: »

Was the voucher emailed to you ?

check your spam and junk folders as it may end up there

barneyrub · 04-09-2015 10:05am

I ordered Sunday, Attempted delivery yesterday by dhl but the driver didn't ring me so have to try and rearrange delivery now.

I've had no email about the vouchers. I emailed their cus service on Tuesday but no reply yet

upinthesky · 04-09-2015 11:04am

Ordered tuesday received today, no hold ups for me..

Sasso · 04-09-2015 7:51pm

Yip, emailed 30 mins after delivery arrived

Bassboxxx · 09-09-2015 11:21pm

http://ie.sportsdirect.com/flash-sale-three

Levis on sale. The price looks good.

Has anyone here bought Levis from Sportsdirect or have any idea if they're the same quality as you'd get in the shops?

Jayop · 09-09-2015 11:23pm

Bassboxxx wrote: »

http://ie.sportsdirect.com/flash-sale-three

Levis on sale. The price looks good.

Has anyone here bought Levis from Sportsdirect or have any idea if they're the same quality as you'd get in the shops?

Straight outta 1997! :pac:

_Tombstone_ · 09-09-2015 11:34pm

Bassboxxx wrote: »

http://ie.sportsdirect.com/flash-sale-three

Levis on sale. The price looks good.

Has anyone here bought Levis from Sportsdirect or have any idea if they're the same quality as you'd get in the shops?

What price are they normally?

Bassboxxx · 09-09-2015 11:37pm

Jayop wrote: »

Straight outta 1997! :pac:

501's were my '93 strides of choice....I've come the full circle 20 years later and I find the 506's a nice fit

Grand for sitting down

Bassboxxx · 09-09-2015 11:42pm

_Tombstone_ wrote: »

What price are they normally?

Last time I bought a pair in Debenhams they were about 80/90 euro.

Jayop · 09-09-2015 11:55pm

Bassboxxx wrote: »

501's were my '93 strides of choice....I've come the full circle 20 years later and I find the 506's a nice fit Grand for sitting down

I can't be doing with a straight cut jean like the 501. Needs moar flare!!

Skerries · 10-09-2015 9:41am

hate button fly!

blastman · 10-09-2015 11:07am

Jayop wrote: »

I can't be doing with a straight cut jean like the 501. Needs moar flare!!

According to the reviews they are flared, which is kind of putting me off.

youcancallmeal · 10-09-2015 11:55am

blastman wrote: »

According to the reviews they are flared, which is kind of putting me off.

Dunno where you read that but it's nonsense, there is no flare at all in 501s, they are a straight loose fit. If you want boot cut then it's Levis 517 which they don't have on sportsdirect

darconio · 10-09-2015 4:05pm

KayeQ wrote: »

Yeah, I made an order early this morning and haven't received any voucher code. I emailed them today regarding the voucher code.

Did you get your voucher in the end? I'm still waiting for mine, their customer service is ignoring my request :mad:

mcirsta · 10-09-2015 7:47pm

I made an order on Monday and it's now Thursday night yet it still appears as "Ready To Ship" ... this is pretty annoying ... Not long ago delivery was free and fast now that it's hadled by Barlin it costs extra and is slow as hell ... well done Sportsdirect

prodsc · 10-09-2015 8:02pm

mcirsta wrote: »

I made an order on Monday and it's now Thursday night yet it still appears as "Ready To Ship" ... this is pretty annoying ... Not long ago delivery was free and fast now that it's hadled by Barlin it costs extra and is slow as hell ... well done Sportsdirect

I ordered Tuesday and according to Sd was processed that day. I got a text this evening from DHL to say order would be delivered Monday. No email from SD to say it has been picked up as promised, but that has happened before. Yes delivery was cheaper and quicker before but this would be delivery within 5 working days as stated>

Jayop · 10-09-2015 8:08pm

I've never had a problem with the deliveries. Got stuff about 2 months ago and was able to track it all the way.

ted1 · 10-09-2015 8:30pm

Skerries wrote: »

hate button fly!

On your own there

Jayop · 10-09-2015 8:35pm

ted1 wrote: »

On your own there

Less chance of a painful beans and frank incident with the buttons.

Skerries · 11-09-2015 9:09am

I don't go commando though

maximoose · 11-09-2015 9:22am

maximoose wrote: »

Anyone having issues with delivery?

Ordered two sleeping bags last friday, paid for express 1-2 day delivery and it is still showing as "awaiting courier pickup". Def not gonna make it here for picnic now :mad:

Just on this, they arrived in time and also came with 2 free infant full Ireland Rugby Kits.. not sure if it was a mistake or an apology!

The_Morrigan · 11-09-2015 9:30am

mcirsta wrote: »

I made an order on Monday and it's now Thursday night yet it still appears as "Ready To Ship" ... this is pretty annoying ... Not long ago delivery was free and fast now that it's hadled by Barlin it costs extra and is slow as hell ... well done Sportsdirect

prodsc wrote: »

I ordered Tuesday and according to Sd was processed that day. I got a text this evening from DHL to say order would be delivered Monday. No email from SD to say it has been picked up as promised, but that has happened before. Yes delivery was cheaper and quicker before but this would be delivery within 5 working days as stated>

I actually got into a spate with them on twitter over it. I don't care how much they apologise, if I'm paying for delivery within 4-5 working days I do not expect my delivery to be picked up on day one and put on a plane in Gatwick on day 4. They can't explain what happened on those days inbetween, they can only apologise for the delays.

Seve OB · 11-09-2015 9:39am

The_Morrigan wrote: »

I actually got into a spate with them on twitter over it. I don't care how much they apologise, if I'm paying for delivery within 4-5 working days I do not expect my delivery to be picked up on day one and put on a plane in Gatwick on day 4. They can't explain what happened on those days inbetween, they can only apologise for the delays.

But if you are paying for delivery within 4-5 days, once it arrives by day 5 you have nothing to argue and it is none of your business what happens to it in between.

mcirsta · 11-09-2015 9:42am

The_Morrigan wrote: »

I actually got into a spate with them on twitter over it. I don't care how much they apologise, if I'm paying for delivery within 4-5 working days I do not expect my delivery to be picked up on day one and put on a plane in Gatwick on day 4. They can't explain what happened on those days inbetween, they can only apologise for the delays.

My thoughts exactly... furthermore there's no progress messages, no nothing ... I ordered on the 7th of September and need the stuff by the 17th of September ... no problem I though, 5 day delivery ... yet here we are on the 11th and I don't even have a DHL tracking number ... I mean seriously what the ...

I hate it when this happens, their delivery was very OK but now with this whole Barlin company they messed it all up.

mcirsta · 11-09-2015 9:48am

Seve OB wrote: »

But if you are paying for delivery within 4-5 days, once it arrives by day 5 you have nothing to argue and it is none of your business what happens to it in between.

Sure but it should be here on Monday then and I doubt it will be ... also I hate being kept in the dark like this ... is it that hard to post a tracking number if they already sent it ?

Kimbot · 11-09-2015 9:52am

mcirsta wrote: »

Sure but it should be here on Monday then and I doubt it will be ... also I hate being kept in the dark like this ... is it that hard to post a tracking number if they already sent it ?

What status is your order at on the SD website? Do remember that some items might not be in stock aswell which would delay an order. I have put through a tonne of orders on SD this year and I havent had an ounce of bother with Barlin delivery TBH, some of my stuff arrived a day early and the gut brought my package home, rang me later in the evening and dropped it into me a short while later.

The_Morrigan · 11-09-2015 9:56am

Seve OB wrote: »

But if you are paying for delivery within 4-5 days, once it arrives by day 5 you have nothing to argue and it is none of your business what happens to it in between.

It is my business, if come day 5 there is no delivery I've paid for a service that they have not delivered (literally).
They admitted there were delays in delivery - they never notified me of such & they should. In the private messages with them I did say if the delivery was free then I wouldn't care so much, but if I have to pay for my goods to be delivered within a certain timeline I expect it to be expedited in a timely fashion, not left sitting around for a few days after it has been picked up from their warehouse.

mcirsta · 11-09-2015 10:03am

jonny24ie wrote: »

What status is your order at on the SD website? Do remember that some items might not be in stock aswell which would delay an order. I have put through a tonne of orders on SD this year and I havent had an ounce of bother with Barlin delivery TBH, some of my stuff arrived a day early and the gut brought my package home, rang me later in the evening and dropped it into me a short while later.

It's in "Ready to ship" since Monday ... that's what's frustrates me most ... they guy there did a hell of a good job, everything was packaged and ready to ship in one day ( had lots of different items ) and now ... nothing, not a word.

Kimbot · 11-09-2015 10:36am

mcirsta wrote: »

It's in "Ready to ship" since Monday ... that's what's frustrates me most ... they guy there did a hell of a good job, everything was packaged and ready to ship in one day ( had lots of different items ) and now ... nothing, not a word.

Well once its ready to ship its normally collected straight away.

Soarer · 11-09-2015 11:05am

The_Morrigan wrote: »

It is my business, if come day 5 there is no delivery I've paid for a service that they have not delivered (literally).
They admitted there were delays in delivery - they never notified me of such & they should. In the private messages with them I did say if the delivery was free then I wouldn't care so much, but if I have to pay for my goods to be delivered within a certain timeline I expect it to be expedited in a timely fashion, not left sitting around for a few days after it has been picked up from their warehouse.

Maybe wait until then before you start moaning?

_Tombstone_ · 11-09-2015 11:20am

What's with all this delivery chat????

And nobodys deliveries were even late I don't think!!

_Tombstone_ · 11-09-2015 11:22am

Soarer wrote: »

Maybe wait until then before you start moaning?

+1

Wasting everyone's time!!

vicwatson · 11-09-2015 11:27am

Thought this was Bargain Alerts? There is a forum for consumer issues

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