Norwegian Air International discussion

Comhrá · 15-04-2018 9:40am

Irish Steve wrote: »

As it's not an abbreviation that crops up too often, to save people going searching elsewhere CASM = Cost per Available Seat Mile.

Going forward, if posters are going to use an obscure abbreviation like this PLEASE PUT THE FULL EXPANSION in to the post

Here's one I hadn't heard of previously:

SODPROPS = Simultaneous Opposite Direction Parallel Runway Operations.

https://www.jetphotos.com/photo/7334014

Tenger · 16-04-2018 10:56am

Just an FYI. I moved the IAG buying stake in NAX posts to their own thread. This could be an ongoing discussion and will clutter up the discussion about NAX routes themselves

Morrison J · 16-04-2018 4:18pm

Flying to Stewart next week. One question. Are there ports to charge phone/laptop under the seat?

n!ghtmancometh · 16-04-2018 7:40pm

Morrison J wrote: »

Flying to Stewart next week. One question. Are there ports to charge phone/laptop under the seat?

Nope. Bring a power bank.

c6ysaphjvqw41k · 16-04-2018 8:45pm

This post has been deleted.

JCX BXC · 16-04-2018 8:48pm

Viviana Elegant Sunbonnet wrote: »

Does anyone know if the 8.10 flight from Dublin Airport to Stewart does pre-clearence?
I thought pre-clearence only opened at 7am so wouldn't that leave it kind of tight to get through on time?

I flew once on a 9am flight to the US and went down to pre-clearence at 7am when it opened and it was packed. Took almost 40 minutes to get through. That might be tight for an 8am flight.

Yes it does, I understand preclearence opens at 6:30am for the summer, just as it did when Aer Lingus operated their 7:50am flight to New York.

c6ysaphjvqw41k · 16-04-2018 8:50pm

This post has been deleted.

JCX BXC · 16-04-2018 8:55pm

Viviana Elegant Sunbonnet wrote: »

Ah ok thanks. This is actually for November for Thanksgiving. Maybe they extended it to 6.30 am all year?

Presumably so yes.

marno21 · 20-04-2018 3:50am

EI-FYD seems to have gone tech in Shannon on Wednesday after operating D81824 from Providence. That evening's D81825 and return D81820 to Cork were cancelled. A 738 positioned LGW-ORK on Thursday to operate D81821/1824 (currently airborne PVD-SNN).

Loads can't be too hectic if they are using 738's at the minute.

GDK_11 · 17-05-2018 1:57pm

Anyone flown recently with these? I can see a few positive posts from previous posters but just being curious. I was looking at a last minute flight to NY and I can’t get over how cheap the flights are. When I see stuff this cheap, I just assume it’s going to be rubbish!!!

Cb12345 · 17-05-2018 2:14pm

GDK_11 wrote: »

Anyone flown recently with these? I can see a few positive posts from previous posters but just being curious. I was looking at a last minute flight to NY and I can’t get over how cheap the flights are. When I see stuff this cheap, I just assume it’s going to be rubbish!!!

I flew with them in December Dublin providence. Would highly recommend.
No Wi-Fi, no in flight entertainment, no free meal. Phone/tablet and power bank help.
But plane was comfy and seemed quieter than ryanair/aer lingus planes I'd be used to. Service was good on board. And was punctual.

If I fly to states again I would definitely use them. I'd probably get a meal on way over next time though. No need on way back.

c6ysaphjvqw41k · 17-05-2018 2:28pm

This post has been deleted.

Cb12345 · 17-05-2018 3:10pm

Viviana Elegant Sunbonnet wrote: »

Would you actually prebook the hot meal for €30? We weren't going to bother because I think you can buy sandwiches etc. onboard for €7/8 and I'll bring snacks.

I think I would pay 30 euro yes, we went with snacks when we flew. The way the service works out on board they serve pre dinner drinks to those with meals(wine/beer) , then serve dinner along with another drink before the normal service starts for those without pre-booked meals.
Definitely not worth it on way back though if you have a late evening flight.

Cb12345 · 17-05-2018 3:11pm

PS you need to order meals a minimum of 3 working days in advance. Can't be ordered on board.

Cloudio9 · 17-05-2018 8:24pm

What food can you bring through pre clearance ?

Cb12345 · 17-05-2018 9:16pm

Cloudio9 wrote: »

What food can you bring through pre clearance ?

Crisps and packaged snacks, bread/sambos (am open to correction on this) with no meat/dairy fillings. No fruit either as far as I can remember. But to be honest youd be as well to look at website for homeland security for allowed/forbiden food items.

n!ghtmancometh · 20-05-2018 1:33am

GDK_11 wrote: »

Anyone flown recently with these? I can see a few positive posts from previous posters but just being curious. I was looking at a last minute flight to NY and I can’t get over how cheap the flights are. When I see stuff this cheap, I just assume it’s going to be rubbish!!!

Flew two weeks ago with them, as well as last summer, both times Dublin-Providence. No different to flying economy on Aer Lingus to the states, bar the no TV or meal. That's easily solved by bringing your own tablet with movies/tv shows downloaded and a book/ebook and bringing your own snacks. Free wifi worked on my very first flight with Norwegian, but I haven't found it working on 3 flights since. Staff are grand and planes are all new.

My flights last summer cost 205 return and my flights few weeks ago were 249 return, booked less than a month before travel. I always paid minimum 430 when flying to Boston with Aer Lingus, and that was booking months in advance.

irishrebe · 25-05-2018 5:02pm

Cb12345 wrote: »

Viviana Elegant Sunbonnet wrote: »

This post has been deleted.

I think I would pay 30 euro yes, we went with snacks when we flew. The way the service works out on board they serve pre dinner drinks to those with meals(wine/beer) , then serve dinner along with another drink before the normal service starts for those without pre-booked meals.
Definitely not worth it on way back though if you have a late evening flight.

Jaysus, no way would I pay 30 euros for what they offer (very bog standard airline food). Their sandwich and snack prices are reasonable enough. I got away with bringing a cheese sandwich on board but I'd say it depends which officer you get. Anyone with a meat filling was made to throw it in the bin. All in all I found the flight absolutely grand.

Cloudio9 · 11-06-2018 8:43pm

Anyone know if Norwegian has self service check-in kiosks in DUB ? Their US flights don't seem to be eligible for online check-in.

Locker10a · 11-06-2018 8:50pm

Cloudio9 wrote: »

Anyone know if Norwegian has self service check-in kiosks in DUB ? Their US flights don't seem to be eligible for online check-in.

No, for all US flights you must present at the check in desk

jjbrien · 16-06-2018 11:52pm

A Norweigan Airlines flight has been forced into an unscheduled landing at Birmingham Airport.

The service was flying from Iceland this morning, June 16, but did not reach its intended destination.

The flight, number D86241, was bound for Madrid from Reykjavik but was having to stop half way at Birmingham.

Details of why the Boeing 737 plane had to cease are not yet known.

International Flight News has reported it declared a mid-air emergency.

A spokesperson for the airport confirmed the runway was closed.

https://www.birminghammail.co.uk/news/midlands-news/norwegian-flight-birmingham-airport-d86241-14792891

Anyone know why it diverted?

jive · 16-06-2018 11:57pm

jjbrien wrote: »

https://www.birminghammail.co.uk/news/midlands-news/norwegian-flight-birmingham-airport-d86241-14792891

Anyone know why it diverted?

Reported as a hydraulic issue.

I flew with Norwegian last week, European flight and was much comfier than Ryanair and plane much cleaner than Ryanair usually is. Plane was half empty too which helps!

jjbrien · 17-06-2018 9:15am

jive wrote: »

Reported as a hydraulic issue.

I flew with Norwegian last week, European flight and was much comfier than Ryanair and plane much cleaner than Ryanair usually is. Plane was half empty too which helps!

Thanks for that, Half full doesnt help with profits however

Locker10a · 17-06-2018 11:05am

jjbrien wrote: »

jive wrote: »

Reported as a hydraulic issue.

I flew with Norwegian last week, European flight and was much comfier than Ryanair and plane much cleaner than Ryanair usually is. Plane was half empty too which helps!

Thanks for that, Half full doesnt help with profits however

Depending on the route it could have been a plethora of missed connections, their long haul ops have been suffering some horrific delays this summer, on occasion in excess of 4,5, 6 hours etc.

LeakRate · 17-06-2018 5:08pm

https://www.youtube.com/watch?v=gWE0K-Zno4I

Looks like it blew a wheel on Take off, lost a hydraulic system.

Cloudio9 · 17-06-2018 6:29pm

LeakRate wrote: »

https://www.youtube.com/watch?v=gWE0K-Zno4I

Looks like it blew a wheel on Take off, lost a hydraulic system.

Speed brakes working on only one side.

ironclaw · 21-06-2018 6:24pm

https://canadianaviationnews.wordpress.com/news/

As a frequent flyer to YYZ (Toronto) and frankly sick of Aer Lingus, this is a very attractive flight schedule if it comes to fruition. Times alone make it worthwhile to avoid T3 queues and traffic out of Toronto.

JCX BXC · 21-06-2018 6:27pm

ironclaw wrote: »

https://canadianaviationnews.wordpress.com/news/

As a frequent flyer to YYZ (Toronto) and frankly sick of Aer Lingus, this is a very attractive flight schedule if it comes to fruition. Times alone make it worthwhile to avoid T3 queues and traffic out of Toronto.

Sick of Aer Lingus? Try Air Canada and Air Transat

marno21 · 21-06-2018 6:34pm

It'll be good going if Norwegian manage to make that route a success. There's already EI/AC/TS/WJ on the route covering the whole spectrum of fares.

ironclaw · 21-06-2018 7:27pm

JCX BXC wrote: »

Sick of Aer Lingus? Try Air Canada and Air Transat

Flew Air Transat to Cancun last week out of YYZ, couldn't fault them in any regards.

Air Canada, hit and miss but at least their rewards program works and they are part of Star Alliance. Their international lounge in YYZ is one of the best I've visited. My status is via LH but they've upgraded me on a number of occasions.

I used be a huge advocate of Aer Lingus but have become a huge detractor as they show little regard for customer service, don't seem to care about business or repeat travellers and Aer Club is a joke. Begs the question why one would pay a premium to fly with them really. I'd rather pay the little more at fly BA or LH, or just take a cheap seat and save some money. They've complete lost their market positioning, they are neither premium or budget, they're just awful.

Blut2 · 21-06-2018 7:47pm

ironclaw wrote: »

Flew Air Transat to Cancun last week out of YYZ, couldn't fault them in any regards.

Air Canada, hit and miss but at least their rewards program works and they are part of Star Alliance. Their international lounge in YYZ is one of the best I've visited. My status is via LH but they've upgraded me on a number of occasions.

I used be a huge advocate of Aer Lingus but have become a huge detractor as they show little regard for customer service, don't seem to care about business or repeat travellers and Aer Club is a joke. Begs the question why one would pay a premium to fly with them really. I'd rather pay the little more at fly BA or LH, or just take a cheap seat and save some money. They've complete lost their market positioning, they are neither premium or budget, they're just awful.

EI's business class actual product is at least on par with the major US carriers, in my experience. Who at this stage are their most realistic long-haul competitor. I wouldn't fault them at all on quality of in air/lounge service (at least when not comparing them to ME3/Asian carriers).

The complete lack of a functional frequent flyer program is absolutely bizarre though. It must be a fairly simple thing to get right - almost every other major long haul airline in the world I've ever flown on has one, that works. With the IAG takeover I hoped EI might at least just use BA's program fully. Which, while not perfect, would still have been a big step up from Gold Circle. But with Aer Club they've somehow managed to make things even worse... Its almost completely unreliable/unusable at this stage.

I was/still am an advocate of Aer Lingus for their other qualities. But I no longer myself, nor recommend others, fly business long haul with them because of Aer Club. Its far easier to rack up miles in any other airline's functional program.

I don't think Norwegian are in much of a position to benefit from business class travelers moving away from EI on North American flights, but I'd say AA/Delta/Air Canada stand to benefit nicely from it.

Tenger · 21-06-2018 10:12pm

Blut2 wrote: »

.................
The complete lack of a functional frequent flyer program is absolutely bizarre though. It must be a fairly simple thing to get right - almost every other major long haul airline in the world I've ever flown on has one, that works. With the IAG takeover I hoped EI might at least just use BA's program fully. Which, while not perfect, would still have been a big step up from Gold Circle. But with Aer Club they've somehow managed to make things even worse... Its almost completely unreliable/unusable at this stage.

I was/still am an advocate of Aer Lingus for their other qualities. But I no longer myself, nor recommend others, fly business long haul with them because of Aer Club. Its far easier to rack up miles in any other airline's functional program.
..........

As someone who worked for them in the early ‘00s I still hold a loyalty to EI. Back then GC had a bad rep. How they managed to make AerClub worse (or at least give that impression) is beyond comprehension.

I’m still in touch with a couple of frontline EI staff and in the last 2-3 years they have seen customer service being cut back in favor of “punctuality”, “cost efficiency”, “waste reduction for unused stock”, “guest choice” and “unbundled products”.
The ones I know are dreading what next years “brand refresh” will do to the company they love working for.

L1011 · 21-06-2018 10:15pm

The "waste reduction" for catering isn't even being done right

If they wanted to they could have ambient aseptic packaged stuff that is heated with the air ovens to replace much of the fresh menu. Stuff lasts days to weeks. Haven't even tried it. They probably still have fresh wastage in quiet periods; but they can't have a single sausage left in peak periods as they are usually out of food within five rows from each end...

Locker10a · 22-06-2018 9:31am

L1011 wrote: »

The "waste reduction" for catering isn't even being done right

If they wanted to they could have ambient aseptic packaged stuff that is heated with the air ovens to replace much of the fresh menu. Stuff lasts days to weeks. Haven't even tried it. They probably still have fresh wastage in quiet periods; but they can't have a single sausage left in peak periods as they are usually out of food within five rows from each end...

This is literally so dumb, it’s caused thousands upon thousands of lost revenue, when people get on a flight, they are hungry, they want food or a sandwich and are told it’s not available they simple learn to bring their own onboard the next time, so they will go to Costa, Boots, Pret, what ever food options are available in the terminal. It’s means the airline have essentially lost business and revenue and in the name of extremely poor waste management.

zell12 · 22-06-2018 10:03am

AerLingus-esque? Advert in today's Indo
OCM4Gsc.jpg?1

Vs.

jjbrien · 22-06-2018 10:46am

L1011 wrote: »

The "waste reduction" for catering isn't even being done right

If they wanted to they could have ambient aseptic packaged stuff that is heated with the air ovens to replace much of the fresh menu. Stuff lasts days to weeks. Haven't even tried it. They probably still have fresh wastage in quiet periods; but they can't have a single sausage left in peak periods as they are usually out of food within five rows from each end...

I wonder the waste reduction is the reason why I didnt get any breakfast on my last flight from EWR with EI they said they didnt have enough breakfast for everyone. I was fuming and I was in then 2nd row of the back cabin just behind the bulkhead. Was another 40 rows behind us. The staff claimed that EI assumed people would be sleeping.

At least with Norwegian if you order a meal they dont run out.

Noxegon · 22-06-2018 11:10am

Tenger wrote: »

I’m still in touch with a couple of frontline EI staff and in the last 2-3 years they have seen customer service being cut back in favor of “punctuality”, “cost efficiency”, “waste reduction for unused stock”, “guest choice” and “unbundled products”.
The ones I know are dreading what next years “brand refresh” will do to the company they love working for.

Honestly, Ryanair has now become my airline of choice for flights within Europe. I'd argue that Ryanair actually offers a better product to those who don't have AerClub status.

kevinandrew · 22-06-2018 2:42pm

Having flown Ryanair on an almost weekly basis for the past year, Aer Lingus was a very nice change recently, a dream in comparison. No issues with the buy on board menu (there haven’t been any widespread issues since the initial introduction by the way) flights were ahead of schedule, comfortable, there was a relaxed atmosphere and crew were courteous and professional.

I don’t have any major issues with Ryanair, I quite happily use them but when you consider their erratic baggage policies, cancellation rate, punctuality issues, seating policy, the quality of their on board grub and their hit and miss crew I’d say it’s mad to suggest they offer a better product over Aer Lingus. This is especially true when fares are comparable.

But this thread is about Norwegian supposedly...

Locker10a · 22-06-2018 2:48pm

jjbrien wrote: »

L1011 wrote: »

The "waste reduction" for catering isn't even being done right

If they wanted to they could have ambient aseptic packaged stuff that is heated with the air ovens to replace much of the fresh menu. Stuff lasts days to weeks. Haven't even tried it. They probably still have fresh wastage in quiet periods; but they can't have a single sausage left in peak periods as they are usually out of food within five rows from each end...

I wonder the waste reduction is the reason why I didnt get any breakfast on my last flight from EWR with EI they said they didnt have enough breakfast for everyone. I was fuming and I was in then 2nd row of the back cabin just behind the bulkhead. Was another 40 rows behind us. The staff claimed that EI assumed people would be sleeping.

At least with Norwegian if you order a meal they dont run out.

Yeah that’s the type of crap the crew have to put up with, but it’s not just at EI, a friend who worked at BA said on some late night transatlantic US-LHR bound flights, in Business class, BA would cater for 20% of the passengers as the rest would be sleeping, these are people who pay thousands of pounds for their tickets.

Norwegian may have your ordered food but they do the same crap with the buy on board sometimes loading 20-25 buy on board sandwiches for a transatlantic flight

Tenger · 22-06-2018 8:32pm

I do like that Norwegian advert posted above, very clever.

But as mentioned above lets try to stick (mostly) on topic! ðŸ˜€

ongarboy · 05-07-2018 8:45am

Cork traffic numbers make clear why Norwegian pulled Boston route (via @IrishTimes) https://www.irishtimes.com/business/transport-and-tourism/cork-traffic-numbers-make-clear-why-norwegian-pulled-boston-route-1.3554072

Some clues as to why Norwegian pulled the Cork Providence route for this winter.

zone 1 · 05-07-2018 10:32am

longer runway

roundymac · 05-07-2018 10:39am

ongarboy wrote: »

Cork traffic numbers make clear why Norwegian pulled Boston route (via @IrishTimes) https://www.irishtimes.com/business/transport-and-tourism/cork-traffic-numbers-make-clear-why-norwegian-pulled-boston-route-1.3554072

Some clues as to why Norwegian pulled the Cork Providence route for this winter.

I have no problem with their pulling the winter flights, even EI have done from SNN in the past. As for a longer runway forget it. The motorway to Limerick will be built by then so there won't be a need for it.

Noxegon · 05-07-2018 11:22am

ongarboy wrote: »

Cork traffic numbers make clear why Norwegian pulled Boston route (via @IrishTimes) https://www.irishtimes.com/business/transport-and-tourism/cork-traffic-numbers-make-clear-why-norwegian-pulled-boston-route-1.3554072

Some clues as to why Norwegian pulled the Cork Providence route for this winter.

At the time it was launched people were told "use it or lose it". Looks like that's what's happening.

kevinandrew · 05-07-2018 12:28pm

Norwegian had all the support in the world, a very public campaign to get an operating license, political backing, local business backing on both sides of the Atlantic, rock bottom fares, reportedly excellent service and brand new jets but they still struggle with half full aircraft and trashed yield.

They’ve turned their attention to Dublin, as expected, in an attempt to claw at some market share and maybe even a profit but I’m guessing Dublin is the best of a bad lot for Norwegian in Ireland. The business model is flawed, chasing the lowest yield, from secondary airports on long haul is a recipe for disaster.

Norwegian believes more passengers = success but they may soon discover a lesson in boom and bust.

zone 1 · 05-07-2018 12:33pm

MOL was right there going bang

john boye · 05-07-2018 5:05pm

Oil hit $75 a barrel the other day for the first time in 4 years the other day. If it keeps going the way it has been then it will hurt these ULC LH carriers worse.

05-07-2018 5:19pm

Norwegian will be bought before they go bang.......just.

In terms of Cork and Norwegian, you can lead a horse to water but if it doesn’t drink well it’ll die. There’ll likely be the usual excuses about not going to a main airport or not having all in fares yada yada. Personally I think most people wanted the prestige of the service rather than they would actually use it as shown.

Shn99 · 05-07-2018 5:36pm

https://airwaysmag.com/airlines/norwegian-axes-flight-from-cork-to-providence/

05-07-2018 6:03pm

Shn99 wrote: »

https://airwaysmag.com/airlines/norwegian-axes-flight-from-cork-to-providence/

Same info but they have interpreted and stated that Norwegian will shift the route elsewhere which hasn’t been stated anywhere else but that magazine.

Norwegian Air International discussion

Comments