GoMo FAQs

It is but at least they aren't doing a VM or Sky job on it and hitting all their customers.

GoMo customers on this plan will however get 4G calling and WiFi calling included. According to the news section of the GoMo website existing customers should get 4G/WiFi calling included in their plans by the end of the summer.

It'll presumably be same as Eir's which supposedly works well.

It does, however, need the handset to be compatible so it won't work for everyone.

Corbally76 wrote: »

GoMo customers on this plan will however get 4G calling and WiFi calling included. According to the news section of the GoMo website existing customers should get 4G/WiFi calling included in their plans by the end of the summer.

Great news! All modern Galaxy S10/S20/S21 etc. supported I wonder?

I'm pretty annoyed that this was just a price increase from GoMo. I really thought they'd start offering 5G at least.

I've an inactive 48 account that still shows the €7.99 offer so might switch to that instead.

raz789 wrote: »

I was double charged by GoMo, sent a support ticket and they got back to me. Sent the info they requested but it has been three days.
Seems like they can't find it against my account. I can clearly see it in my back account.
Will probably have to raise a dispute with the bank? How likely are they to ban my sim because of that?

Give the bank a ring first, one of the charges could just be pending and go away in a few days itself.

My Vodafone bill pay contract ends in a few weeks, I've got a GoMo SIM that came last week and I've scheduled to port my VF over on to that SIM a few days before my contract with VF finishes.

Do I have to do anything else, ie. tell Vodafone? Or will they see that I've ported and close my account?

el Fenomeno wrote: »

My Vodafone bill pay contract ends in a few weeks, I've got a GoMo SIM that came last week and I've scheduled to port my VF over on to that SIM a few days before my contract with VF finishes.

Do I have to do anything else, ie. tell Vodafone? Or will they see that I've ported and close my account?

I'd wait until you were out of contract completely schedule the move to happen on the following day 1am etc, no you don't need to contact VF they'll know the number has been moved.

My Vodafone bill pay contract ends in a few weeks, I've got a GoMo SIM that came last week and I've scheduled to port my VF over on to that SIM a few days before my contract with VF finishes.

Do I have to do anything else, ie. tell Vodafone? Or will they see that I've ported and close my account?

IMO that should work BUT it depends on how VF handle it.

If you port after the contract ends then you're into another month and the usual procedure is that they charge pro rata until you leave. However, there may be a clause that requires 30 days notice and they might charge for not doing so....check the contract terms as it might say that you're into a 30 day rolling contract.

If you leave before the contract ends then the only "penalty" is that the amount payable is the amount up to the end of the contract...which you'll have to pay anyway...in fact you've probably already paid for the last month in advance as they normally charge the fixed charge in advance and any out of allowance usage in the next bill.

The other option is to schedule a switch to VF PAYG and that should leave it free to port to Gomo at any time.

Vodafone seem to be particularly awkward about end of contract clauses etc, all designed to catch customers out no matter what you do.


Don't forget to get the phone unlock code from VF.

JTMan wrote: »

Anyone any thoughts on what the strategic thinking is of Eir by increasing the price of GoMo to 14.99?

Eir still have the lowest market share, and the worst reputation, and therefore need the best prices to attract customers.

Are Eir trying to lead the market to higher prices? and then ensure they have the lowest price?

Will Eir figure out other ways to have the most competitive prices? New shadow brand perhaps?

Maybe they've copped that they're attracting a load of young customers who're slamming their data allowances and decided to slow it down a bit before their network feels too much pain? Hard to know.

Overall I think the MNO side is an afterthought for HSQ.

westyIrl wrote: »

Anyone know if its possible save a €9.99 gomo subscription for a different number. I'm thinking of moving my number out to another operator but would like to move a relative's number onto the plan. Porting my number out is easy but is there any way to keep the account active while I port in another number?

Jim

No, when you port out the account will get closed. You could replace your number with hers on your account but you would be surrendering your current number.

Grab All Association wrote: »

I left Vodafone after my contract was up and ported to GoMo €10pm. My final Vodafone bill was -€7.49 in credit. Still haven’t got refunded though. Depending on when you leave, it can give you a credit

Don’t hold your breath, I moved from VF bill pay to payg and had something similar in credit owed to me I tried getting it back a few times but I just gave up in the end, I still get a text every month from them!!

Interesting, I got 5G connection on my Galaxy ZFold2 out in Furry Park in Santry earlier. I didn't know GoMo were using 5G yet?

If I go over 120gb fup on GoMo ,do they charge extra or limit download after does anyone know?

feargantae wrote: »

They seem to be testing it, but if you do a speedtest it'll be capped at 100Mb.

That's exactly what I got 100mbps. Still good to see they're testing.

Aquos76 wrote: »

Where are you getting the information about them "testing" 5G? Ive been getting 5G since I got by iphone 12 which was the start of November. They have never made any reference to 5G except that its not supported on the gomo network at present, which is obviously inaccurate.

There's no mention of it on their website, and if you ask them they'll say it's 4G only. But with so many people getting 5G consistently and especially the fact it's capped at 100Mb it doesn't take much to work out that there has to be some testing going on otherwise they'd just announce it already

Have go mo increased their price to €15 for new customers. Thankfully I'm on 9.99 plan.

Can I ask what data limit is now? I have been binging on Line of Duty....

One thing I noticed inadt few weeks, RTE radio live podcasts seem to cut out ( says lost connection on rte radio player) but I have connection on phone. I recently downloaded a Samsung A70 update)

Thanks.

Sorry if this has been asked. Is there anyway I can totally remove voicemail so that if somebody dials the prefix and puts 5 after it that they wouldn't access my voicemail? I've tried ##004# and also ##002# but both still link to my voicemail after you dial 5.

has anyone switched from eir to gomo? if so is there any difference? seeing as gomo uses to eir network.

Apologies if this has been posted already. Just spotted it today:

https://gomo.ie/wp-content/uploads/eir_gomo_wifi_calling.pdf

Initially, the GoMo WiFi Calling service will only available to new GoMo customers who purchased a GoMo plan on or after
09/04/2021. For existing GoMo customers who signed up before 09/04/2021, GoMo will inform such customers directly when
GoMo WiFi Calling is made available to them.

Jim

anyone know if this is an issue with gomo. If you turn your phone off for a few hours. then when you turn it back on you might get a text, but it wont tell you when the text was sent?

jrmb wrote: »

I think it's the same on any network. It only tells you when it was received.

it wasn't an issue with eir. if you turned your phone off at say 1pm and turned it back on at 4pm. your texts will come through and say what time they were sent.

pgj2015 wrote: »

anyone know if this is an issue with gomo. If you turn your phone off for a few hours. then when you turn it back on you might get a text, but it wont tell you when the text was sent?

Apart from 2FA I couldn't tell you the last time I received a text.

jrmb wrote: »

Schools use them to send alerts to parents

I'm long past that stage of my life, thank fcuk:pac:

chops018 wrote: »

This might have been asked already but I ordered a GoMo sim the other day and selected to keep my current number. I selected the move date of my current number to the 18 May 2021.

I logged in to my GoMo account this morning just to double check the move date for my current number and it said the 18 May, so that's fine.

However, when I went into account details it lists a different number.

I am presuming the sim they send out has a number attached to it and this is the number on the account details and that on the move date for my number then my current number will just go over onto this new sim. Is that correct?

Yes, the number on your account is the 085 number on the SIM card you'll receive.