Ooni pizza ovens & accessories thread

Just checked the status of my own order and its still sitting with GLS in the Netherlands. Not that confident it is going to arrive this week, it would need to be in their depot here to give it any real chance

Hopefully it is just the tracking that is off and it comes this week. Have all the ingredients to make pizza in the fridge for 10 days now so gagging to get going again

Did you contact them to get that offer? Doesnt look like mine is going to come before Xmas either, might as well get a silver lining out of it if its going. The price of their accessories are pretty steep for what they are so 25% off would be handy

yeah I sent them an email too, they havent responded yet but should after Stephens Day.

I know there have been a lot of problems with global shipping lately but I didnt think it would be as bad as not being able to ship from the Netherlands to Ireland in the space of four weeks. Had thought it might just add a week or so onto usual shipping times but its beyond that now.

My Koda finally arrived this morning at 8am by GLS, just as I wanted a lie in but at least its here. I didnt get any text message or email to say it was arriving, just a phone call when he was outside so for those still waiting if an unrecognised number comes up on your phone its likely your delivery.

Not really or at least not with any predictability. iirc they had a summer 10% off sale a couple of years back but Black Friday is the main sale where they have always discounted by 20% this last 3 years.

Mine also arrived this morning but no peel, and no sign of my vouchers.

I ordered a cheap peel on Amazon, god knows how long I'd be waiting for Ooni to deliver it.

I sent them an email Dec 23rd and they got back saying if if doesnt arrive for Xmas day they would give a 25% voucher. It didnt arrive until two days ago so I followed up the email to ask them to send the voucher and am waiting on a reply, likely will get it on Monday

Yep got it in an email on Monday, 78 euro worth which is great. Also it appears to me at least that it is a gift card and not a 25% off voucher code as I was expecting. So it looks like I can buy 78 quids worth of accessories for free, I havent been through checkout to make sure of that but I presume thats what a gift card means. If I can get 78 worth of accessories for free then happy days becasue a 25% off voucher wasnt really of much use to me when I already have an oven, I was going to just give it away to family or friends or failing that someone here

edit- can confirm that it is a gift card that gives you the full amount off an order rather than a discount code. I ordered a wooden launching peel, 3 of the feet for the ovens legs and a cast iron skillet. That came to 84 euro but shipping is 20 euro unless the order is over 99 so I added on one of their books The Pizza Bible for 25 euro. Total order then was 109 with free shipping and the gift card brought that down to 32 euro. Happy days as the Black Friday discount on the oven was around 60 euro and now 78 euro of a gift card on top is fantastic. Ive no need for any more accessories now and the cast iron pan will come in handy both cooking in the Ooni and indoors too

I saw a post on another forum where this happened someone else and Ooni never contacted them to ask for its return. I get the impression their logistics operation is a bit of a mess, eg sending out ovens and accessories separately rather than boxed together. Also when my own oven was delayed they didnt even seem to know when it was delivered (even though I supplied them the order number). They just said if your oven wasnt delivered by Xmas day we will give you a gift card, they didnt seem to check the order to see if what I was saying was true or not.

I ordered €130 of accessories (thermometer, sizzler pan & grizzler plate) on Black Friday for my Koda 16" and like most on here they didn't actually ship when they issued me a shipment notice, all they did was book the shipment with and create a label for GLS but didn't actually send the items to GLS.

I waited a few weeks for the items to actually ship and got onto Ooni complaining that they shouldn't be selling items they are not in a position to fulfil so they more or less fobbed me off with how sorry they were and they'd see if they could speed things up blah blah blah.

The items eventually arrived between Xmas and New Year and then last Friday a second set arrived.

I already spent an hour of my time chasing them up for the original order which arrived way outside any sort of acceptable shipping time.

I have no intention of wasting more of my time trying to return the extra items and will be gifting them to a family member who also bought an Ooni during the summer but not the accessories so they'll go to a good home.

Being disorganised / over trading has a cost and as far as I'm concerned that's a cost Ooni can and should bear.

What's the website you're using for the accessories listed?

Amazon have ooni accessories now, might be useful as you don't have to pay the 20 e delivery. I bought the double grizzler and it came to a total of 61.36e delivered to Ireland

Up to €599 it seems

thats serious wedge, iirc it was introduced at 399 then went up to 499 and now up again soon to 599

I cooked a couple of steaks on mine recently which turned out great and whilst they were resting I used the same grizzler (the flat side this time) to cook up some chopped onions, mushrooms, baby corn and tomatoes seasoned with some salt and pepper and tossed in a drizzle of olive oil. They came out mildly charred and al dente. Perfect and very complimentary to the steaks. Nice and easy.

Did you just throw it on for a few minutes, or do you have a recipe?

I did, I had the steaks out in room temp for one hour with a drizzle or oil on each side