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Samsung Galaxy Tab 2 7" available from Amazon for £149.

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Comments

  • Registered Users Posts: 1,771 ✭✭✭pissed


    Claim validated on the 10th of Jan still no cash. Got the memory card ok. Anyone got a number to call them on?


  • Registered Users Posts: 2,189 ✭✭✭mel123


    pissed wrote: »
    Claim validated on the 10th of Jan still no cash. Got the memory card ok. Anyone got a number to call them on?

    im about the same as you. mailed them and got a response yesterday and they said they have such a big backlog they are way behind, sorry for the inconvience etc etc.


  • Registered Users Posts: 1,771 ✭✭✭pissed


    mel123 wrote: »
    im about the same as you. mailed them and got a response yesterday and they said they have such a big backlog they are way behind, sorry for the inconvience etc etc.

    I sent them an email about a week ago and got no reply thats why I was going to ring them. Will sit tight so.


  • Registered Users Posts: 28,403 ✭✭✭✭vicwatson


    It'll happen, it's just a matter of when.


  • Registered Users Posts: 5,093 ✭✭✭mathie


    Bunch of jokers/

    19 Dec - Email received "Claim Complete. The checking and validation process may take up to 14 days."
    4 Jan - Email received "claim is about to be validated"
    7 Feb - I email them then they reply same day "Your claim has been validated and your cash back is due to go into your account within the next 5-7 days for the sum of 50 euros."
    Feb 18 - I email them again
    Feb 19 - "Payment was paid into your account on 14/2/13 please check for a payment from "opia" and if the payment is still not there in 3 days time please contact us again in order to investigate further"
    Feb 20 - Email from Pay-Alert@westernunion.com
    A payment of 50.00 EUR is scheduled for deposit into your account on 21 Feb, 2013.

    Lies, more lies and Samsung.


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  • Registered Users Posts: 2,169 ✭✭✭Grawns


    Just got an email. Western union transfer from Samsung to happen on 21st feb!


  • Registered Users Posts: 3,923 ✭✭✭kearneybobs


    I claimed for my cashback on my 10.1 Tab 2 on the 10th. Got claim validatd on the 11th and the money hit the bank account on the 15th. It really is mind boggling to see how it can take them so long for some people's claim to be processed. Might be due to me being in the UK though.


  • Registered Users Posts: 272 ✭✭aspasp1


    Grawns wrote: »
    Just got an email. Western union transfer from Samsung to happen on 21st feb!

    I got email as well ..happy days..


  • Registered Users Posts: 1,582 ✭✭✭stickybean


    Got my money Friday and my micro SD card today :D


  • Registered Users Posts: 1,771 ✭✭✭pissed


    Thank you for your email. Your payment was due to reach your account last week but due to technical difficulties at the beginning of the month we're experiencing delays in exporting payments. We are getting the payments out as soon as possible and I have marked yours as a priority but please allow another 7-10 days to reach your account.

    If you have any questions please don't hesitate to get in touch with our promotional support on 0843 308 3776 (local rates apply on landlines).

    Thank you for your patience - with kind regards,



    Grrrrrrrrrrr


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  • Registered Users Posts: 2,169 ✭✭✭Grawns


    Money in account this morning, validated on 10th Jan so outside the 30 days but not by too much :)


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