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GoMo to end €9.99 per month for life offer [Now €12.99]

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Comments

  • #552
    august12
    Registered Users, Registered Users 2 Posts: 1,275 ✭✭✭august12


    GarIT wrote: »
    Download WhatsApp or even better signal or telegram. I don't know the actual answer but MMS is being phased out and will be removed from phones in the near future. iMessage and Google RCS somewhat replaces it.

    Actually some phones have APN settings for data and MMS separate.

    Does anyone know if there are extra charges for MMS? I'll probably never use it but I'm curious.
    Yes, extra charge for MMS as outside the 9.99 bundle.


  • #553
    Marty Bird
    Registered Users, Registered Users 2 Posts: 1,976 ✭✭✭Marty Bird


    Is it possible to port a number to GoMo a few weeks after signing up for the deal ?

    🌞6.02kWp⚡️3.01kWp South/East⚡️3.01kWp West



  • #554
    zetor 4911
    Registered Users, Registered Users 2 Posts: 430 ✭✭zetor 4911


    Ten Pin wrote: »
    Too late now but the correct procedure is to get unlock code when the contract finishes. If you request a code now 3 might not help as you're not a customer anymore, even if they don't ignore the request, it may take a while to get it.

    Depending on the phone, it may be reasonably inexpensive to get an unlock code from ebay. What phone is it?

    You might be lucky and three may help you unlock it so try that first but don't be surprised if they don't help.

    In any case don't mix up gomo SIM PINs with the SIM Network Unlock PIN, they are completely different and too many attempts with the wrong code will possibly lock the phone completely although it may still work with a 3 SIM.

    Thanks for the reply the phone is a samsung J3


  • #555
    AlmightyCushion
    Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,100 Mod ✭✭✭✭AlmightyCushion


    Marty Bird wrote: »
    Is it possible to port a number to GoMo a few weeks after signing up for the deal ?

    Yes.


  • #556
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭Ten Pin


    Thanks for the reply the phone is a samsung J3

    Unlock code from eBay sellers costs 12-15 euro

    Try getting code from 3 first as that won't cost anything.


  • #557
    ash2020
    Registered Users Posts: 99 ✭✭ash2020


    I know some people suggest using ebay for unlocking phones, I use adverts myself this place charges 17euro for the latest samsing s10 phones it could be cheaper for the older phones I found him very helpful http://www.adverts.ie/18495158 j


  • #558
    Qrt
    Registered Users, Registered Users 2 Posts: 1,645 ✭✭✭Qrt


    AlmightyCushion wrote: »
    Yes.

    25c per MMS


  • #559
    Bikerman2019
    Closed Accounts Posts: 992 ✭✭✭Bikerman2019


    A gangster on ebay tried to charge me 50 to unlock a huewi phone. Max burns tallaght charged me a lot less.


  • #560
    johnjohnjohn
    Registered Users Posts: 9 ✭johnjohnjohn


    looking for assistance. im looking to sign up and keep my number. when i put my number in its saying that my network is meteor. im actually on eir and just wondering if this will make any difference if i proceed? TIA


  • #561
    Vic_08
    Registered Users, Registered Users 2 Posts: 3,057 ✭✭✭Vic_08


    johnjohnjohn wrote: »
    looking for assistance. im looking to sign up and keep my number. when i put my number in its saying that my network is meteor. im actually on eir and just wondering if this will make any difference if i proceed? TIA

    No, that's won't be a problem. eir have owned Meteor for many years but dropped the name 2 years ago, as Meteor was the original name of the mobile network it can still appear on this sort of thing.

    even though Meteor/eir/gomo is all part of the same company you will still have to port through that online form.


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  • #562
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭Ten Pin


    looking for assistance. im looking to sign up and keep my number. when i put my number in its saying that my network is meteor. im actually on eir and just wondering if this will make any difference if i proceed? TIA

    You don't have to port straight away, IMO wait until the SIM arrives, check that it works OK and that the phone number allocated matches the SIM phone number.

    You can port your number at any future date.

    So choose a new number when ordering rather than keep your number.


  • #563
    kenyard
    Registered Users, Registered Users 2 Posts: 943 ✭✭✭kenyard


    the state of eir.
    Mother has house phone/broadband/mobile with them on a decent enough deal.
    i ordered one of these sims meanwhile to cut her bills.
    tried logging in to see a previous bill as i wanted to see how long she has on contract and how much it is too (i think i remember eir can get 10/month if you have a house phone with them anyway so maybe i didnt need to switch her).
    anyway the previous bill is showing as paid.
    when i try to open it to see the breakdown their website says she have never had a bill before. you will get your first one next month.
    so i open chat support, send them exact issue, weblinks and detail on each page.
    Next the lovely Saluge start asking me my name.
    1 minute passes.
    what is your account number
    1 minute passes.
    what is your date of birth.
    Now at this stage and me flicking between windows, modifying weblinks to see if i can fix up stuff, i somehow closed the window after giving all the info.
    so i logged back again and he starts again.
    anyway i decided to go to boards to cut out all this sh*t as they have a stupid technical glitch and first level support wasnt going to help.
    they shut their boards.ie support last march. huzzah.
    well email so.
    nope. they have facebook, twitter, call support for a few hours a day, or Mr Saluge who is a bundle of joy with his 1 minute response times asking for some other information or he cannot do anything. NO EMAIL SUPPORT LINKED?!
    i filled out their feedback form with the issue. hopefully it gets bumped up to techies to fix.
    /rant. sorry. needed to vent somewhere about eir and they closed their boards forum.


  • #564
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    kenyard wrote: »
    the state of eir.
    Mother has house phone/broadband/mobile with them on a decent enough deal.
    i ordered one of these sims meanwhile to cut her bills.
    tried logging in to see a previous bill as i wanted to see how long she has on contract and how much it is too (i think i remember eir can get 10/month if you have a house phone with them anyway so maybe i didnt need to switch her).
    anyway the previous bill is showing as paid.
    when i try to open it to see the breakdown their website says she have never had a bill before. you will get your first one next month.
    so i open chat support, send them exact issue, weblinks and detail on each page.
    Next the lovely Saluge start asking me my name.
    1 minute passes.
    what is your account number
    1 minute passes.
    what is your date of birth.
    Now at this stage and me flicking between windows, modifying weblinks to see if i can fix up stuff, i somehow closed the window after giving all the info.
    so i logged back again and he starts again.
    anyway i decided to go to boards to cut out all this sh*t as they have a stupid technical glitch and first level support wasnt going to help.
    they shut their boards.ie support last march. huzzah.
    well email so.
    nope. they have facebook, twitter, call support for a few hours a day, or Mr Saluge who is a bundle of joy with his 1 minute response times asking for some other information or he cannot do anything. NO EMAIL SUPPORT LINKED?!
    i filled out their feedback form with the issue. hopefully it gets bumped up to techies to fix.
    /rant. sorry. needed to vent somewhere about eir and they closed their boards forum.

    I mean that's quite common for pretty much any company that uses live chat, they're likely dealing with multiple people simultaneously at a time. Many Irish companies don't have live chat support and most certainly don't have representatives on Boards so I wouldn't judge Eir too much for no longer having their own forum. I also wouldn't judge someone's character based on your lack of patience due to the mistake you made, I would recommend having a breather and trying their live chat service again tomorrow. :)


  • #565
    Quackster
    Moderators, Regional South Moderators Posts: 5,843 Mod ✭✭✭✭Quackster


    [Deleted User] wrote: »
    I mean that's quite common for pretty much any company that uses live chat, they're likely dealing with multiple people at at a time. Many Irish companies don't have live chat support and most certainly don't have representatives on Boards so I wouldn't judge Eir too much for no longer having their own forum. I also wouldn't judge someone's character based on your lack of patience due to the mistake you made, I would recommend having a breather and trying their live chat service again tomorrow. :)

    Yep, all the networks have recently been stripping back their customer support.

    Eir, Vodafone and Three all closed their Boards forums. Vodafone also closed their own online community, culled email support as well and have made it next to impossible to be able to get talking to a human.


  • #566
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,625 ✭✭✭✭okidoki987


    Quackster wrote: »
    Yep, all the networks have recently been stripping back their customer support.

    Eir, Vodafone and Three all closed their Boards forums. Vodafone also closed their own online community, culled email support as well and have made it next to impossible to be able to get talking to a human.

    Spent an hour trying to get an answer to a question yesterday from Eir without success.
    Person or Bot on other side just kept sending me the same generic message after each question.
    Was eventually told to ring 1901 instead.
    Gave up.


  • #567
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    Mr.S wrote: »
    Yeah I’d say 5G will be in the new offer (or later, whenever it gets more popular - whenever the next iPhone launches) and definitely not in the lifetime one.
    I detected 5G on my Gomo sim in Tallaght in two different locations today. Data didn't work but I wasn't able to stay in the area for long enough to properly test. Will try tomorrow again.

    https://www.boards.ie/vbulletin/attachment.php?attachmentid=499604&stc=1&d=1578597697


  • #568
    Heraldoffreeent
    Registered Users, Registered Users 2 Posts: 1,468 ✭✭✭Heraldoffreeent


    cookie1977 wrote: »
    I detected 5G on my Gomo sim in Tallaght in two different locations today. Data didn't work but I wasn't able to stay in the area for long enough to properly test. Will try tomorrow again.

    https://www.boards.ie/vbulletin/attachment.php?attachmentid=499604&stc=1&d=1578597697

    What kind of phone are you using?


  • #569
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    Heraldoffreeent wrote: »
    What kind of phone are you using?
    Note 10+ 5G


  • #570
    Orebro
    Registered Users Posts: 1,238 ✭✭✭Orebro


    Ten Pin wrote: »
    You don't have to port straight away, IMO wait until the SIM arrives, check that it works OK and that the phone number allocated matches the SIM phone number.

    You can port your number at any future date.

    So choose a new number when ordering rather than keep your number.

    How does this work? Say you have a Vodafone number and you order a new GoMo number - at a later date you can port your Vodafone number over to GoMo and this takes over from the GoMo number you had been using? Never knew you could do this.


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  • #571
    Invincible
    Registered Users, Registered Users 2 Posts: 6,373 ✭✭✭Invincible


    Ordered 2nd SIM Tuesday night, arrived in post today.
    Big change from waiting time on first one in November!


  • #572
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Orebro wrote: »
    How does this work? Say you have a Vodafone number and you order a new GoMo number - at a later date you can port your Vodafone number over to GoMo and this takes over from the GoMo number you had been using? Never knew you could do this.

    Yes, and that's what happens with all ports, whether you do it immediately or at a later time. :)


  • #573
    Qrt
    Registered Users, Registered Users 2 Posts: 1,645 ✭✭✭Qrt


    Anyone who moved from Eir 30 day contracts to GoMo: were you refunded for the advance period (or part thereof) you didn’t use?

    I got nearly €8 back.


  • #574
    sliabh 1956
    Registered Users Posts: 433 ✭✭sliabh 1956


    Regarding customer services I has reason to contact Tesco Mobile a few times over the last few weeks . I found them excellent quick response and helpfull I was using web chat which because of my lack of tying skills was a bit fustrating but that was my fault.


  • #575
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,851 ✭✭✭Ten Pin


    I detected 5G on my Gomo sim in Tallaght in two different locations today. Data didn't work but I wasn't able to stay in the area for long enough to properly test. Will try tomorrow again.

    Wonder if the APN for 5G is different than 2/3/4G. Eir 5G is only available on bill pay with handset. Would need someone with eir 5G plan to check their settings.


  • #576
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    Ten Pin wrote: »
    Wonder if the APN for 5G is different than 2/3/4G. Eir 5G is only available on bill pay with handset. Would need someone with eir 5G plan to check their settings.
    That's what I was thinking but I haven't been able to find any 5G related Eir APN's yet.


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  • #577
    BowWow
    Registered Users, Registered Users 2 Posts: 1,778 ✭✭✭BowWow


    Qrt wrote: »
    Anyone who moved from Eir 30 day contracts to GoMo: were you refunded for the advance period (or part thereof) you didn’t use?

    I got nearly €8 back.

    Yes, got invoice with €8 credit balance. Don't know how to get the cash though...


  • #578
    Qrt
    Registered Users, Registered Users 2 Posts: 1,645 ✭✭✭Qrt


    BowWow wrote: »
    Yes, got invoice with €8 credit balance. Don't know how to get the cash though...

    I just did a webchat, gave them my IBAN and it was mine in 3-4 days.


  • #579
    Kenny Powers
    Registered Users, Registered Users 2 Posts: 984 ✭✭✭Kenny Powers


    cookie1977 wrote: »
    I detected 5G on my Gomo sim in Tallaght in two different locations today. Data didn't work but I wasn't able to stay in the area for long enough to properly test. Will try tomorrow again.

    https://www.boards.ie/vbulletin/attachment.php?attachmentid=499604&stc=1&d=1578597697

    Interesting thanks for sharing, keep us posted if you can use data. Were you connected to a VPN or something maybe that's why it failed?

    Thanks


  • #580
    tv3tg4
    Registered Users Posts: 533 ✭✭✭tv3tg4


    I have still a lot of eir call credit. I think I will order a sim and port later.


  • #581
    gooseygander
    Registered Users Posts: 317 ✭✭gooseygander


    august12 wrote: »
    Yes, extra charge for MMS as outside the 9.99 bundle.

    By mms do you mean a text ?. The gomo offer states all calls, text, data, and roaming for 9.99 per month. Am I incorrect here ?


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  • #582
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    gooseygander wrote: »
    By mms do you mean a text ?. The gomo offer states all calls, text, data, and roaming for 9.99 per month. Am I incorrect here ?

    Texts are SMSs. MMSs are extra, as stated here.

    https://gomo.ie/wp-content/uploads/mobile_pt12.2-3.pdf


  • #583
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,411 ✭✭✭Gadgetman496


    gooseygander wrote: »
    By mms do you mean a text ?. The gomo offer states all calls, text, data, and roaming for 9.99 per month. Am I incorrect here ?

    Correct, except for MMS, they are media messages and are not part of the package.

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



  • #584
    CyberGhost
    Registered Users, Registered Users 2 Posts: 5,554 ✭✭✭CyberGhost


    Hey, just FYI, I needed to sign off for it when it was delivered today, so I missed it.
    I don't know if any of you had a different experience but if you order it, in my case, you have to be in to sign for the delivery.


  • #585
    gonzo1
    Registered Users, Registered Users 2 Posts: 176 ✭✭gonzo1


    Hi folks - does anyone know of a reliable seller on ebay or elsewhere for an unlock code for an Iphone 5 on vodafone ireland network?
    I have tried searching on ebay but nearly all are for Samsung phones or else are looking for extortionate prices - thanks


  • #586
    okidoki987
    Registered Users, Registered Users 2 Posts: 10,625 ✭✭✭✭okidoki987


    gonzo1 wrote: »
    Hi folks - does anyone know of a reliable seller on ebay or elsewhere for an unlock code for an Iphone 5 on vodafone ireland network?
    I have tried searching on ebay but nearly all are for Samsung phones or else are looking for extortionate prices - thanks

    How long have you got the phone?


  • #587
    gonzo1
    Registered Users, Registered Users 2 Posts: 176 ✭✭gonzo1


    okidoki987 wrote: »
    How long have you got the phone?

    about 5 years - I was going to contact vodafone, but have seen replies here with people waiting 20 days or more with no response from vodafone :mad:


  • #588
    brav
    Registered Users, Registered Users 2 Posts: 895 ✭✭✭brav


    gonzo1 wrote: »
    about 5 years - I was going to contact vodafone, but have seen replies here with people waiting 20 days or more with no response from vodafone :mad:

    Mine took a day through Vodafone OK be last year, thought there was an option to do it online on the my Vodafone page


  • #589
    [Deleted User]
    Posts: 14,344 ✭✭✭✭ [Deleted User]


    I've been trying to port a Three number from Three to GoMo via the GoMo online form.

    It's 'currently porting' for the last 3 days now. Anyone been stuck like this? Should I cancel the port and try again? Or let it be for a bit longer?

    (I ported a Tesco number and it only took 5 minutes, if even that, so this has me slightly concerned).

    Cheers :)


  • #590
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,907 ✭✭✭DopeTech


    [Deleted User] wrote: »
    I've been trying to port a Three number from Three to GoMo via the GoMo online form.

    It's 'currently porting' for the last 3 days now. Anyone been stuck like this? Should I cancel the port and try again? Or let it be for a bit longer?

    (I ported a Tesco number and it only took 5 minutes, if even that, so this has me slightly concerned).

    Cheers :)
    Ask them on online chat.

    https://www.buymeacoffee.com/dopetech.ie



  • #591
    GarIT
    Registered Users, Registered Users 2 Posts: 8,671 ✭✭✭GarIT


    gonzo1 wrote: »
    Hi folks - does anyone know of a reliable seller on ebay or elsewhere for an unlock code for an Iphone 5 on vodafone ireland network?
    I have tried searching on ebay but nearly all are for Samsung phones or else are looking for extortionate prices - thanks

    There are no unlock codes for iPhone. An unlock signal has to be sent by Apple via iTunes. When I used to unlock phones we had an insider in each of the networks that we would bribe to ask Apple to send the unlock signal, that's how most unofficial iPhone unlocking works.


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  • #592
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    cookie1977 wrote: »
    I detected 5G on my Gomo sim in Tallaght in two different locations today. Data didn't work but I wasn't able to stay in the area for long enough to properly test. Will try tomorrow again.

    https://www.boards.ie/vbulletin/attachment.php?attachmentid=499604&stc=1&d=1578597697


    So got access to it today. 5G speeds are not super but are consistent. There appears to be two towers in Tallaght. One just outside the village is on but not at full 5G speeds. The one in the village centre appears to not be working on 5G even though my phone detects it.



    The speeds in the 5G screenshots are real 5G because as I passed during a speedtest from 5g to 4g speeds dropped immiadiately. looks like Gomo will for now connect to 5G without special APN's.



    https://drive.google.com/drive/folders/111q-LdqaNTe9Zf02liGmOLiEcH6y85vD?usp=sharing


  • #593
    august12
    Registered Users, Registered Users 2 Posts: 1,275 ✭✭✭august12


    cookie1977 wrote: »
    So got access to it today. 5G speeds are not super but are consistent. There appears to be two towers in Tallaght. One just outside the village is on but not at full 5G speeds. The one in the village centre appears to not be working on 5G even though my phone detects it.



    The speeds in the 5G screenshots are real 5G because as I passed during a speedtest from 5g to 4g speeds dropped immiadiately. looks like Gomo will for now connect to 5G without special APN's.



    https://drive.google.com/drive/folders/111q-LdqaNTe9Zf02liGmOLiEcH6y85vD?usp=sharing
    That's great news, all I need now is a 5G phone to go with my 9.99 a month plan.


  • #594
    bugsyb4
    Registered Users Posts: 390 ✭✭bugsyb4


    Deleted User wrote: »
    I mean that's quite common for pretty much any company that uses live chat, they're likely dealing with multiple people simultaneously at a time. Many Irish companies don't have live chat support and most certainly don't have representatives on Boards so I wouldn't judge Eir too much for no longer having their own forum. I also wouldn't judge someone's character based on your lack of patience due to the mistake you made, I would recommend having a breather and trying their live chat service again tomorrow. :)

    Don't go near their live chat service if you value your sanity.

    Used it many times and never got close to getting issue fixed. You tell them your issue and they go off on a tangent about something completed unrelated to what you said!

    Best bet is to just ring Eir on 1901 and pick option most suited to what you need. Do with your ma beside you as probably won't speak to you as not account holder, have account number to hand when ringing.


  • #595
    bugsyb4
    Registered Users Posts: 390 ✭✭bugsyb4


    Qrt wrote: »
    Anyone who moved from Eir 30 day contracts to GoMo: were you refunded for the advance period (or part thereof) you didn’t use?

    I got nearly €8 back.

    Oh that's good I might be in same boat as you must keep an eye out on future bills. Move not scheduled until next Thursday as just moved.



  • #596
    paulhardman
    Registered Users, Registered Users 2 Posts: 279 ✭✭paulhardman


    gonzo1 wrote: »
    about 5 years - I was going to contact vodafone, but have seen replies here with people waiting 20 days or more with no response from vodafone :mad:

    https://nac.vodafone.ie is what you need. Should get a response back in 2-3 days and the unlock signal 3-4 days after that, that's been my experience anyway.


  • #597
    Tipsy McSwagger
    Registered Users, Registered Users 2 Posts: 9,068 ✭✭✭Tipsy McSwagger


    Got my sim today and chose to use my previous number which is PAYG from 3. What are the next steps?

    Edit - I logged into my gomo account and it says your number is due to move on the 20th. Can it be moved quicker?


  • #598
    coffee to go
    Registered Users, Registered Users 2 Posts: 539 ✭✭✭coffee to go


    Tipsy McSwagger wrote: »
    Got my sim today and chose to use my previous number which is PAYG from 3. What are the next steps?

    Edit - I logged into my gomo account and it says your number is due to move on the 20th. Can it be moved quicker?

    Yes!

    I had my originally scheduled for the 17th - My sim arrived yesterday, so I logged into gomo account and moved it forward to 10am this morning. Port was done automatically without any dramas by 11am.


  • #599
    Skerries
    Registered Users, Registered Users 2 Posts: 12,562 ✭✭✭✭Skerries


    I doubt it as they are probably swamped with people trying to get the deal before it ends
    Untitled Image




  • #600
    ednwireland
    Registered Users, Registered Users 2 Posts: 14,455 ✭✭✭✭ednwireland


    Tipsy McSwagger wrote: »
    Got my sim today and chose to use my previous number which is PAYG from 3. What are the next steps?

    Edit - I logged into my gomo account and it says your number is due to move on the 20th. Can it be moved quicker?

    click on update my move

    ordered sim yesterday, got it this morning, put it in phone (dual sim phone) changed it to 1pm today
    so dont know if you have to put the sim in the phone so they know you have it

    heres hopefully to saving €300 a year compared to my vodafone sim only account

    My weather

    https://www.ecowitt.net/home/share?authorize=96CT1F



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  • #601
    Red Silurian
    Registered Users, Registered Users 2 Posts: 9,715 ✭✭✭Red Silurian


    Ordered last week, arrived Tuesday, couldn't port number till Wednesday, set to port yesterday at 8am, still nothing at 10am today was told by Live Chat that it would take 24 hours (sigh) eventually she admitted that port had been "stalled" so new port set at 10:30 today being told it would take another 24 hours so 10:30 tomorrow morning

    Anybody else with such issues? I know the OH was moved in a matter of minutes and a few others on the thread similarly

    Getting quite annoying now


This discussion has been closed.
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