Originally Posted by Northern Sound
I would be grateful if someone could give more detail on the ETray , what are you presented with ? What advise would you give after doing it ? Thanks for the help
I don't know if the scenario will be exactly the same but the set-up should be similar. You basically login and you are presented with a wall of text to read which explains the situation you are in. It will tell you what organisation you work for, and who you are (it may give you a name different than your own in which case make sure you sign off emails as that person), and what is going on.
Make sure you read this carefully - it will be available during the eTray but you don't want to waste any time once the timer starts.
Then you're presented with an email inbox that is 'your inbox' where you will get emails, be able to upload/submit documents, send emails etc. Usually there are a few emails waiting for you to deal with and you might have some arrive as you do it as well.
The best advice I can give is to just put yourself into the situation as much as you can. Pretend it's real life and act as you would if you were just doing the job. Don't feel you have to do everything - they also want to see that you delegate appropriately. You will be told who your staff so you can send things on asking others to do them or get back to you.
Hope that makes sense!