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Which Provider? What Type Of Broadband? Broadband In My Area? !!POST HERE ONLY!!

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Comments

  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Fawk Nin wrote: »
    Just moved into Castleknock and looking at providers.

    The best two options at the moment look like:

    Vodafone - €20 per month for 6 months, then €40 per month for 6 months, then €45 after. Upload of 20mb Download of 100mb.

    Virgin - €35 per month for 6 months, then €54 per month after. Upload of 24mb Download of 240mb.

    I would only use this for streaming and downloading the odd game.
    Does anyone from this area know if Vodafone speeds are fine for this?

    Thanks

    With Vodafone the speed you get will depend on the distance you are to the cabinet or exchange whereas with Virgin you should be pretty much guaranteed to get the quoted speeds. Unless Vodafone have explicitly told you that you will get 100/20 be wary about signing up until your actual speed is confirmed.


  • Registered Users, Registered Users 2 Posts: 2,763 ✭✭✭AngryLips


    With Vodafone the speed you get will depend on the distance you are to the cabinet or exchange whereas with Virgin you should be pretty much guaranteed to get the quoted speeds. Unless Vodafone have explicitly told you that you will get 100/20 be wary about signing up until your actual speed is confirmed.


    An agent in store can tell you the exact speed at your address


  • Registered Users Posts: 15 CakeLumps


    Just had a technician from lightnet out to see if we can get somewhat decent Internet at home. Even though houses surrounding us have fibre, we are unable to get it for some reason. Was told there was some trees blocking the way maybe 70 metres away, so we wouldn't be able to receive decent speeds. Our internet is so bad that even on good days I am unable to do a speedtest, as the download fails. Im at the end of my rope as my entire family rely on internet.


  • Registered Users, Registered Users 2 Posts: 39 emilrasyad


    Currently on Vodafone Broadband at Blakestown Road, Blanchardstown, modem/router using Linksys X6200

    8021466747.png


  • Closed Accounts Posts: 945 ✭✭✭Always Tired


    I want to apply for a home customer support agent position that requires a wired connection either ftth or fttc. we have fibre in our area and the house is about 50 yards from the cabinet. but the socket will need to be installed in a 3rd floor bedroom that is a converted attic.

    what kind of costs am i looking at for installation and the service needed?

    after your probation period the company will provide you with the internet for free and they use eir as their provider.

    it looks like to get eir you have to ring a provider like Digiweb, and it looks like they charge 55 a month, doesn't say anything about an installation charge. is that a typical price for fibre now?


  • Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    it looks like to get eir you have to ring a provider like Digiweb, and it looks like they charge 55 a month, doesn't say anything about an installation charge. is that a typical price for fibre now?

    You are confusing things here.

    OpenEir owns the networks and installs the line.

    To get a line, you can ring any of these providers: https://fibrerollout.ie/rollout-map/where-to-buy/ and pricing typically is from 40 EUR and upwards.

    However, if the company you want to work for uses Eir, then you probably have to order from Eir. Otherwise you'll be stuck with 2 bills after the probation period, because you still might be in contract.

    /M


  • Closed Accounts Posts: 945 ✭✭✭Always Tired


    Marlow wrote: »
    You are confusing things here.

    OpenEir owns the networks and installs the line.

    To get a line, you can ring any of these providers: https://fibrerollout.ie/rollout-map/where-to-buy/ and pricing typically is from 40 EUR and upwards.

    However, if the company you want to work for uses Eir, then you probably have to order from Eir. Otherwise you'll be stuck with 2 bills after the probation period, because you still might be in contract.

    /M

    yeah I'm still confused as they're availability map is for eir, but it appears that their provider is Pure Telecom. I'm guessing they just piggyback on eir lines? they are 44 a month for broadband only, but i think i am required to have an active landline as well so probably still be 55ish I'm guessing.

    I also need to see if they will install a socket into a 3rd floor bedroom that is a converted attic, which is the only suitable spot for a home office.


  • Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    yeah I'm still confused as they're availability map is for eir, but it appears that their provider is Pure Telecom. I'm guessing they just piggyback on eir lines? they are 44 a month for broadband only, but i think i am required to have an active landline as well so probably still be 55ish I'm guessing.

    You are still confusing things. You need to stop with that old fashioned eircom thinking.

    OpenEIR own the lines. Not Eir, not anyone else.

    Any of the providers in the list I linked can get you broadband using OpenEIRs lines. And no, you don't need an active phoneline unless the provider requires it. Most don't. Eir doesn't even come into the picture.

    /M


  • Registered Users, Registered Users 2 Posts: 17,678 ✭✭✭✭fritzelly


    Eir and Openeir are two seperate companies. Openeir own all the lines and rent them out to the providers.


  • Registered Users Posts: 1,145 ✭✭✭paddy19


    "Eir and Openeir are two seperate companies. Openeir own all the lines and rent them out to the providers. "

    Technically true, but they are subsidiary of Eir.

    So we're into Chinese walls and all that rubbish.


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  • Registered Users Posts: 4,693 ✭✭✭SleetAndSnow


    Just wondering about this 1gb fibre speeds. The rolloutmap shows that my area of Cork City (Wilton) should have Fibre, the box is basically next to my house actually, yet it shows I can only get 90mb download speeds. I believe I am just confusing things, but you can get 1gb in the city centre, just now the suburbs? Anybody know when it could be available?


  • Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    paddy19 wrote: »
    Technically true, but they are subsidiary of Eir.

    So we're into Chinese walls and all that rubbish.

    No .. they are a subsidiary of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389.

    Eir is one subsidiary, who sell phone services, mobile services and broadband.

    OpenEIR is another subsidiary, who owns and operates the entire network and is not allowed to talk to Eir directly.

    Stop confusing people.

    Any of the operators on the link I posted above is equal with "Eir" ... or better referred as Eir retail.

    /M


  • Registered Users Posts: 1,145 ✭✭✭paddy19


    "Even though houses surrounding us have fibre, we are unable to get it for some reason."

    Talk nicely to you neighbours, see if they are amenable to sharing resources, either by wire connection or wifi.

    Before the usual yahoos have a fit, it is not criminal to share resources.
    It might be in breach of their contract (probably buried in section 984 C III) but is not a crime.

    Technically the supplier could cut you off for breach of contract but I'd doubt if it would ever come to that.


  • Registered Users Posts: 1,145 ✭✭✭paddy19


    "Stop confusing people."

    So now we have Eir, Open Eir, Eircom and Eir Retail, clear as mud.

    What a load of crap, nobody cares whether it's eir or eircom or open eir or Eir Retail or Eir Business or Eir at home.....

    There all owned by the same outfit.

    And as for "is not allowed to talk to Eir directly."

    "Directly" is the applicable word....
    Chinese walls very rarely work where the two companies have the same owner, with the same objective to make as much loot as possible and to beat the opposition in every edge of the law way possible.

    Tell me it isn't so with open eir, it will be a first.


  • Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    They share a lunch room :) ..

    No ...

    the important thing is, that these days you do not have to go to Eir. The way it has been set up and as the regulator requires it, you can go to anyone on this list: https://fibrerollout.ie/rollout-map/where-to-buy/

    It will be a one stop shop. You don't need an active line, you don't need to order with another company to get a line, you don't need to talk to Eir/Eircom/OpenEIR ..... it doesn't matter.

    You go to the provider and they will deliver the product they can and you want. End to end.

    That's where i say: stop confusing people.

    Pick the provider you want to use or the pricing/quality that suits yourself or the contact period that suits your needs. ... end of story.

    /M


  • Registered Users Posts: 1,145 ✭✭✭paddy19


    "They share a lunch room ..:) "

    How terribly convenient!

    Fair enough on the one stop shop.... still as betting man I'd be inclined to go with Eir...not insinuating in any way that open Eir would give their canteen buddies that extra tweetch of attention.

    Not like the bankers, or the lawyers or the accountants or the journalists or the .......


  • Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    paddy19 wrote: »
    Fair enough on the one stop shop.... still as betting man I'd be inclined to go with Eir...not insinuating in any way that open Eir would give their canteen buddies that extra tweetch of attention.

    See ... this is where it gets complicated. Eir has a front end sales system to place orders with OpenEIR. Sometimes it goes wrong and nobody has access to the back end system to fix it.

    Have you heard about the waiting times getting to talk to somebody in Eir recently ? . Mjaeh .. 45-60 minutes is not uncommon.

    Did you know, that Eir fired they support contractor recently, because it was crap ?

    Oh .. and how many times a year are they in court because of getting their billing wrong ?

    .. Just saying. Your logic might bite you in the arse in reality. It's best to order from those you feel comfortable with. Each provider has the same access these days. Unless they complicate things on their own end.

    /M


  • Registered Users Posts: 1,145 ✭✭✭paddy19


    Fair point.

    I shouldn't assume malevolence when sheer incompetence will do!


  • Registered Users, Registered Users 2 Posts: 1,192 ✭✭✭airy fairy


    Completely confused but here goes.
    Live rural.
    Had Eir call last week.
    Cable has been ran to right across the road.
    FTTH, fibre, now available to us. Speed 1000mbits.
    €100 set up/get cable to house fee. For the first year it's €60pm rising to €80 thereafter, but husband reckons we can drop to €60 to slower speed at that stage as it's expensive.
    Two sales reps from Eir called to tell us the above.
    Wanted to come into the house to discuss and sign up.
    I was going.out so asked them to leave leaflets and any info.
    They said they had none.
    Got quite fed up when I wasn't willing to sit down with them.
    Eventually they said look it up online. And apparently we'd have a 2 week cooling off period to decide if we were happy with it if we decided to go with them.

    Questions, from what I read both here and reviews, I should stay away from Eir, would we be able to cancel easily within that 2 weeks cooling off period? Would we be able to go to a lower package after the 12 month package has ended?
    We currently have Imagine, which is obviously slower, drops now and then,no real contact with customer service.
    Any thoughts?


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  • Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    There is also a 40 EUR activation fee on top of the 100 EUR installation fee.

    Their pricing is here: https://www.eir.ie/broadband/1000mb-fibre/

    Other providers you can also look at, that can offer service on the same fibre, are listed in this thread: https://www.boards.ie/vbulletin/showthread.php?t=2057927096

    /M


  • Registered Users Posts: 890 ✭✭✭Ultimanemo


    paddy19 wrote: »
    "Stop confusing people."
    So now we have Eir, Open Eir, Eircom and Eir Retail, clear as mud.
    .
    It doesn't matter really, same shiite


  • Posts: 0 [Deleted User]


    Dcully wrote: »
    Yep seriously, your welcome to check it out any time here.

    There is a fibre cab out just past the Hazel near the gateway for the canal walk, would be great if you were connected to that one.

    Here is just done this speed test there now.

    7799374992.png

    I live in Clondalkin village and am with VM. There is a cabinet at the top of the road and my speeds are 30Mb. Still paying for their minimum speed bundle which is 240Mb. Brutal stuff.:mad:


  • Registered Users, Registered Users 2 Posts: 1,122 ✭✭✭dam099


    Marlow wrote: »
    Oh .. and how many times a year are they in court because of getting their billing wrong ?
    /M

    Out of interest are OpenEir any better at their billing? Obviously the end consumer is shielded from it by their retail ISP but do the retail ISPs have a nightmare dealing with them?


  • Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    dam099 wrote: »
    Out of interest are OpenEir any better at their billing? Obviously the end consumer is shielded from it by their retail ISP but do the retail ISPs have a nightmare dealing with them?

    OpenEIR are fairly sorted. But to give you perspective: OpenEIR have 2 billing systems. Eir retail have 5 or more :) And you never know in which of those you end up in.

    The last time I had a billing issue with Eir .. and I'm not even a customer of theirs ... somebody just had added my mobile as contact on their billing information and didn't pay their bills .. so i got the collection calls .... it took trawling through 4 billing systems, before the record was found. It took even more hassle to get somebody to remove my mobile number. And that's less than a year ago.

    /M


  • Registered Users Posts: 34 aymzter


    Hi there - moving to Kinsale shortly. Renting a house just beside the Trident Hotel. No idea if it has a landline...eircode not coming up in any searches for Eir, Sky etc so I’m guessing it’s never had a landline. Not a new build - been there for 15+ years

    Can’t get FTTH, so will be FTTC - any recommendations ?

    Need decent speed as son is Xbox gamer. Prepared to pay for decent service.

    Digiweb search saying just 20Mbps; Airwire & Pure Telecom up to 100Mbps

    No experience of any of these companies.

    Can anyone recommend which providers are best for Kinsale centre ?

    Many thanks

    Amy


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  • Registered Users, Registered Users 2 Posts: 5,356 ✭✭✭NeVeR


    Hi all,

    I have VM and this pi$$ poor ( I live in Dublin/Tallaght ) Even hard wired things like Netflix / IPTV are buffering / pausing.

    I'm thinking of trying Three 4G broadband but wanted to see what people thought of it . It's half the price of VM.

    Is there any decent providers out there ? I wouldn't mind paying 60-100 / month if it actually delivered what is said.


  • Registered Users Posts: 20 Diminishing


    Hello,

    I'm shopping around for the best (read: cheapest) broadband-only deal in Dublin 6. It seems, looking at switcher.ie, that Vodafone's offering the best: 25 for 6 months, then 40 for 6 months.

    However, I've read elsewhere that there are hidden charges to be careful of. Can anyone shed any light on what these might be?

    I don't care too much about speed. Just enough for a bit of Netflix in the evening is fine. The Vodafone line test says "You will be able to download with speeds up to 60 Mbps"

    I don't need phone or TV either (would be nice to have BBC, but I'm not paying 30 quid a month for it).

    I'm in a new flat, and the previous tenant was with Virgin. Given that the infrastructure is already in place, it's tempting to go with them, but over the course of a year it's almost 200E more.

    There's some kind of virgin box on the wall, with a coaxial cable coming out of it. So my question is: can Vodafone use this infrastructure, or would there be some engineering work needed? If so, I'd presumably need to clear it with the landlord.


  • Registered Users Posts: 419 ✭✭mkdon


    hi all moving to Dublin 9 area - santry /beaumount..... need to get wifi in house but need best possible - although i am on a budget - what would you all recommend? Virgin /EIR/ any recommendations appreciated


  • Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    I'm shopping around for the best (read: cheapest) broadband-only deal in Dublin 6. It seems, looking at switcher.ie, that Vodafone's offering the best: 25 for 6 months, then 40 for 6 months.

    Here is the issue with using switcher.ie, uswitch or other platforms like that: they are not independant. They get paid a fat provision when you sign up. And its only big biz providers that are listed.. because they pay for it and its not worth for these sites to deal with smaller, more savvy providers.

    Also .. the cheapest provider doesn't mean the best.

    Trawl through the providers on https://fibrerollout.ie/rollout-map/where-to-buy/ and you get a lot more choice.

    /M


  • Registered Users Posts: 1,145 ✭✭✭paddy19


    Agree that most comparison sites do not cover the full list of available suppliers.

    ComReg run a compare site which seem to include all suppliers.

    https://www.comreg.ie/compare


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  • Registered Users Posts: 1,145 ✭✭✭paddy19


    "hi all moving to Dublin 9 area - santry /beaumount..... need to get wifi in house but need best possible - although i am on a budget - what would you all recommend? Virgin /EIR/ any recommendations appreciated "

    Mobile 4G broadband can be worth a look if your not a big user and you need a budget solution.

    Eir do 15G for €20 for 30 days prepay.
    3 have 7.5G for €25 for 30 days prepay

    It very much depends on where your are located relative to local masts.

    You need to do a bit of of work to see if 4G is viable at your location.

    The nice thing is that you try it and see how if it works for you without signing any contracts.


  • Registered Users, Registered Users 2 Posts: 330 ✭✭The_Fitz


    Hi folks, moving into Dublin 8 next Friday. From the North so not aware of a lot of providers.

    In the north there are always lots of new sign up deals. Are these available in the south?

    If not, who do you recommend? Don't care about phone or TV. Have a TV box that runs off the internet.


  • Registered Users, Registered Users 2 Posts: 2,741 ✭✭✭Mousewar


    Just a general note from someone in Dublin. I've been with nearly every provider at this stage. Quality of the actual broadband has been identical. Level of customer service has not.
    Currently with Pure and I just had a minor accounting issue there so I emailed them. Within five minutes of the email I had a call and the issue was resolved almost immediately. Confirmation email back to me as well within minutes. Very impressed. Maybe it will change as they grow and have more customers to deal with but to be able to resolve an issue so swiftly and easily is great.


  • Registered Users Posts: 2 Jackiec2019


    Hi all
    Moving to Saggart (SaggartLodge Court) and trying to find out what fastest broadband option is - according to switcher Virgin available there but their own website says not so no idea where to look from there...any suggestions?


  • Registered Users, Registered Users 2 Posts: 40 iirishsham40


    Hi all

    I'm in central Drogheda, Co Louth.

    I'd like to change broadband for parental security reasons.

    I have Sky broadband and cannot change my DNS settings.

    I want to use OpenDNS on my router to cut out adult websites.

    I was looking at changing to Vodafone, does anyone know if they let you use OpenDNS?

    Any other advice gratefully accepted.

    Thanks


  • Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Any other advice gratefully accepted.

    You're probably best off to change to a provider, that provides you with a better router:

    Net1, Digiweb, Airwire, etc. all provide you with the Fritz!Box, that has parental controls and you can define your own DNS server settings.

    /M


  • Company Representative Posts: 537 ✭✭✭Digiweb


    Hi all

    I'm in central Drogheda, Co Louth.

    I'd like to change broadband for parental security reasons.

    I have Sky broadband and cannot change my DNS settings.

    I want to use OpenDNS on my router to cut out adult websites.

    I was looking at changing to Vodafone, does anyone know if they let you use OpenDNS?

    Any other advice gratefully accepted.

    Thanks

    Happy to help/provide advice on this. Send us a PM


  • Registered Users, Registered Users 2 Posts: 2,229 ✭✭✭Sam Quentin


    I have a spool of RJ11 that I use to connect my broadband/phone connection at the door to my router another separate cable goes to my house phone.the thing is the router is only 3 metres from the wee junction box, meaning I have about 7metres of cable spooled around itself before it's plugged into back of router. Should I just use exact length or does it matter. Like am I losing any upload or download speeds because of the big loop of cable??


  • Company Representative Posts: 537 ✭✭✭Digiweb


    In general we always recommend avoiding the use of long internal runs of RJ11 as there is the potential for some noise (dB loss) so if you can probably best to shorten the cable. If you need long internal cable runs best to use a good quality shielded CAT5 or CAT6


  • Registered Users, Registered Users 2 Posts: 1,178 ✭✭✭Mango Joe


    Cable-Reel.png

    Noticed there last week that this cable reel had been dumped a km down the road from my house.

    Can anyone confirm if these are anything to do with Fibre Broadband finally being available on our road?

    Exchange is enabled a good while and surrounding areas have fibre for the last year or so.... Rollout map says its due - Target date was initially June 2015.

    Thanks!


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  • Registered Users Posts: 1,145 ✭✭✭paddy19


    Have a look at the marking on the actual cable.
    A code and supplier name should let you know if it's fibre.


  • Registered Users, Registered Users 2 Posts: 1,178 ✭✭✭Mango Joe


    Thanks for that Paddy - Will do!

    - If it helps at all - Re. those flecks in the photo, they aren't really coming across clearly - They looked to be like yellowish squares or rectangles printed on the cable itself.


  • Registered Users, Registered Users 2 Posts: 15,679 ✭✭✭✭The Cush


    This is the aerial fibre cable rolled out in my area back in mid 2017 - https://www.boards.ie/vbulletin/showthread.php?p=104460213

    DSC_0039.jpg


  • Registered Users Posts: 419 ✭✭mkdon


    i need to get wifi in collinswood dublin 9

    i am on budget bug want best wifi

    who would you recommend -vodafone? three? virgin?


  • Registered Users, Registered Users 2 Posts: 1,178 ✭✭✭Mango Joe


    Good news - Its fibre cable all right - Was clearly marked on it :)

    Wondering could anyone from their own past experience give me a guidleline timeframe from the fibre just being hung on the poles to the service actually being live in my house?


  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Mango Joe wrote: »
    Good news - Its fibre cable all right - Was clearly marked on it :)

    Wondering could anyone from their own past experience give me a guidleline timeframe from the fibre just being hung on the poles to the service actually being live in my house?

    Generally at least two months maybe more.


  • Registered Users, Registered Users 2 Posts: 1,178 ✭✭✭Mango Joe


    Thanks Navi.


  • Registered Users, Registered Users 2 Posts: 793 ✭✭✭Zurbaran


    Got a leaflet in the door from Vodafone offering ftth for €30 for 6 months and then €55 after for 150mb and 99 to instal. From reading on here it seems like it is open eir and not SIRO unfortunately.

    Is there any reps on boards from any of the companies that provide open eir who can offer deals?

    I read that the fritzbox is the best router. Can anyone explain why it’s better than Vodafone?

    I use iptv and would download the odd torrent, would this be affected depending on the provider?

    Thanks


  • Company Representative Posts: 537 ✭✭✭Digiweb


    Zurbaran wrote: »
    Got a leaflet in the door from Vodafone offering ftth for €30 for 6 months and then €55 after for 150mb and 99 to instal. From reading on here it seems like it is open eir and not SIRO unfortunately.

    Is there any reps on boards from any of the companies that provide open eir who can offer deals?

    I read that the fritzbox is the best router. Can anyone explain why it’s better than Vodafone?

    I use iptv and would download the odd torrent, would this be affected depending on the provider?

    Thanks

    Happy to provide a qoute and answer any queries you have, feel free to send us a PM. We provide a Fritzbox 7530 as standard with all FTTH installs both on the Siro and OpenEir Network.

    Quite a lot of nice features including parental controls, dual band intelligent wifi so the modem automatically scans the available wifi channels and chooses least congested. Guest wifi features are available also oh and it's Mesh compatible.


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  • Registered Users Posts: 68 ✭✭verizon


    Hi,

    Hoping there are some reps in here that may know more about the area than I do.

    I am over halfway through a self build in an area just north of Castlecomer, Kilkenny and walking around the airtight house doing some speed tests through my mobile provided by Vodafone.


    After going through each room, the best result I got was 14.80down/6.61up with 4g. Now I'm wondering will these speeds be as consistent if I went through a mobile router (vodafone/three) or should I stick with my original thought and go with RuralWifi (or maybe Imagine) who have a mast in a neighbouring village.

    I've probably asked before but with plastering started I really need to figure this out and not get locked into a contract :)


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