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Virgin Media Broadband - Price Increase - Break Contract

13567…10

Comments

  • #102
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,204 ✭✭✭Roberto_gas


    tart29016 wrote:
    Thanks. Not a heavy user by any means. But we do from time to time stream movies online.


    40 Mbps is more than enough to watch Netflix in 1080p or stream movie online..


  • #103
    jozi
    Registered Users, Registered Users 2 Posts: 5,391 ✭✭✭jozi


    Slippin Jimmy wrote: »
    Called up to see would they increase my speed for free. It was a no go. Currently on 240mb at 29.50 for 9 months.

    How did you go about getting this? I'm not sure if there are other providers available to us as we live in a old apartment block (Dublin 3). I'm not happy about paying their current price and this is the second increase since we got Virgin but there aren't many equal alternatives


  • #104
    deisedevil
    Registered Users, Registered Users 2 Posts: 3,252 ✭✭✭deisedevil


    Does this price increase affect all customers?


  • #105
    todolist
    Registered Users, Registered Users 2 Posts: 813 ✭✭✭todolist


    deisedevil wrote: »
    Does this price increase affect all customers?
    Yes it does.They do it every year.What if you call them to cancel hoping to get a price decrease and the VM guy says "ok,I'll cancel that for you".


  • #106
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,031 ✭✭✭Slippin Jimmy


    jozi wrote: »
    How did you go about getting this? I'm not sure if there are other providers available to us as we live in a old apartment block (Dublin 3). I'm not happy about paying their current price and this is the second increase since we got Virgin but there aren't many equal alternatives

    I rang up and told them I was leaving for Sky. They made the offer straight away.


  • #107
    jozi
    Registered Users, Registered Users 2 Posts: 5,391 ✭✭✭jozi


    I might ring them after I find out if we can get Vodafone in our apartment


  • #108
    readysetgo
    Registered Users Posts: 77 ✭✭readysetgo


    Hi, i’’m confused if anyone can help with advice. I have chance to break VM contract but dont know what options to move to. VM is only high-speed option available, for some reason relatively new estate but eir/vodafone/sky broadband not.
    We dont watch TV, its kids on netflix and 2 mobiles which have free days anyway. looked at Wifi usage and monthly average about 250downloaded?
    We are in a 4G area, what solution would be best if i choose another provider? sorry i dont know much!!
    Thanks if anyone can help


  • #109
    readysetgo
    Registered Users Posts: 77 ✭✭readysetgo


    readysetgo wrote: »
    Hi, i’’m confused if anyone can help with advice. I have chance to break VM contract but dont know what options to move to. VM is only high-speed option available, for some reason relatively new estate but eir/vodafone/sky broadband not.
    We dont watch TV, its kids on netflix and 2 mobiles which have free days anyway. looked at Wifi usage and monthly average about 250downloaded?
    We are in a 4G area, what solution would be best if i choose another provider? sorry i dont know much!!
    Thanks if anyone can help

    A quick look and i can get mobile 4G broadband with a router:
    Vodafone €40 a month for 300GB
    Three €30 a month unlimited

    Would speeds be ok? 3 have 3 huawei router to choose just to confuse me more!! B525/5573/5577.
    Are the Routers important or all the same? dunno what router vodafone have.

    I can see why people dont bother switching!!


  • #110
    deisedevil
    Registered Users, Registered Users 2 Posts: 3,252 ✭✭✭deisedevil


    todolist wrote: »
    Yes it does.They do it every year.What if you call them to cancel hoping to get a price decrease and the VM guy says "ok,I'll cancel that for you".

    I talked to them earlier. They said it doesn't affect my offer?


  • #111
    scamalert
    Registered Users, Registered Users 2 Posts: 3,739 ✭✭✭scamalert


    deisedevil wrote: »
    I talked to them earlier. They said it doesn't affect my offer?
    was told the same increase wont affect me, but id been hit for couple years now, so time will show, if they will honor that.


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  • #112
    Dothehustle
    Registered Users Posts: 517 ✭✭✭Dothehustle


    what offers is everyone getting? best I have been offered by virgin is full house 500mb for 84e a month for 9 months and 99 for last 3


  • #113
    Heiser
    Registered Users Posts: 235 ✭✭Heiser


    So are those that have moved over to Vodaphone happy so far? I'm going to pull the trigger this week


  • #114
    GBX
    Registered Users, Registered Users 2 Posts: 12,015 ✭✭✭✭GBX


    Heiser wrote: »
    So are those that have moved over to Vodaphone happy so far? I'm going to pull the trigger this week

    Some feedback from users on this thread ... https://www.boards.ie/vbulletin/showthread.php?p=111631646#post111631646


  • #115
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,124 Mod ✭✭✭✭pc7


    Got bumped to 500mb package with 6 months half price, so I'm happy with that as can't get Sky in my area, so will stick with them another year.


  • #116
    camz09
    Registered Users, Registered Users 2 Posts: 400 ✭✭camz09


    Got offered 76 eur for 12 months, with same 240 Mbps speed, TV and landline (which we don't use)

    I'm still a bit weary of switching to Vodafone, in terms of speed, is 90 mb enough for us? Mobile use, rarely use laptop, regular Netflix viewing. Siro isn't available in the area too. And with TV, there's about 160 eur difference vs Virgin, but it's the speed that's bothering me (also my wife thinks Vodafone is extremely slow from talks with friends)


  • #117
    absolutegroove
    Registered Users, Registered Users 2 Posts: 743 ✭✭✭absolutegroove


    I’m on €60.00 a month for broadband only (240mb) with Virgin Media but I’m thinking about going with the Sky deal (sky q, 100mb broadband and netflix) for €59.00 a month for 12 months.

    Anyone have any other recommendations? :-)


  • #118
    4real
    Registered Users, Registered Users 2 Posts: 959 ✭✭✭4real


    pc7 wrote: »
    Got bumped to 500mb package with 6 months half price, so I'm happy with that as can't get Sky in my area, so will stick with them another year.

    how much for 6 months and remaining?


  • #119
    eamondunphy
    Registered Users Posts: 748 ✭✭✭eamondunphy


    Roberto_gas wrote: »
    Just for everyone's benefit

    1) Ordered vodafone online. Got text confirming order and saying when router will be delivered.
    2) Router was delivered in couple of days.
    3) Got a call for engineer visit once the router was delivered. Did not need it TBH as i was up and running post installing it myself.
    4) Setup 2.4 Ghz and 5 Ghz separately

    Impressed so far with the professionalism of vodafone and quick turnaround. I am having mobile connection with them as well so good to have a single sign-on for everything.

    Hope they offer Siro soon in my area !

    did you check available speedsbefore signing up?

    On the eir website, it says i can only get 14mb download speed, even though neighbours 4 houses down can get 100mb.

    Am hoping its a mistake, otherwise i'm stuck with virgin until SIRO comes to tallaght


  • #120
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,124 Mod ✭✭✭✭pc7


    4real wrote: »
    how much for 6 months and remaining?

    €49.50 then €99, currently paying €94 for 250mb


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  • #121
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,204 ✭✭✭Roberto_gas


    eamondunphy wrote:
    did you check available speedsbefore signing up?


    Yes I ordered after checking...sky strangely told me I can get 12 mbps only which was wrong apparently


  • #122
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,896 ✭✭✭DopeTech


    absolutegroove wrote: »
    I’m on €60.00 a month for broadband only (240mb) with Virgin Media but I’m thinking about going with the Sky deal (sky q, 100mb broadband and netflix) for €59.00 a month for 12 months.

    Was thinking of getting this but signing up via topcashback. Anyone done this before or planning on signing up now and want to see if they get up to £84 cashback?

    https://www.buymeacoffee.com/dopetech.ie



  • #123
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,204 ✭✭✭Roberto_gas


    Sir Dosser wrote:
    Was thinking of getting this but signing up via topcashback. Anyone done this before or planning on signing up now and want to see if they get up to £84 cashback?


    That's for virgin UK not ireland


  • #124
    scamalert
    Registered Users, Registered Users 2 Posts: 3,739 ✭✭✭scamalert


    was going to say vodafone site is rubbish to get speeds, but checking atm see they actually see siro up to 1gig available in my area where before it wasnt, will check if i dont get refund into my account next month might as well bail and move to VF, as VM havent sent in proper contract to me, and took full months payment, when it should only been half price, due to their own mess up with disconnecting me, after agreeing to stay :cool:



    only issue i know someone had with vodafone, was initial fiber setup, until right engineer showed up took good few weeks, once it was setup over a year not a single issue or outage with service.


  • #125
    Del Griffith
    Registered Users, Registered Users 2 Posts: 1,216 ✭✭✭Del Griffith


    Dying to ditch Virgin Media, terrible TV service and now this price increase when I've just come out of contract.

    Seems Siro is the only real competitor for broadband though, and it's not in my area yet.


  • #126
    Tilikum17
    Registered Users, Registered Users 2 Posts: 1,324 ✭✭✭Tilikum17


    absolutegroove wrote: »
    I’m on €60.00 a month for broadband only (240mb) with Virgin Media but I’m thinking about going with the Sky deal (sky q, 100mb broadband and netflix) for €59.00 a month for 12 months.

    Anyone have any other recommendations? :-)

    Have they said your price is increasing?
    €60 a month for 240mb broadband is a joke. Ring them & tell them you’re giving them 1 months notice. I was paying €28 for that broadband for the past 6 months. Tell them you want 6 months 1/2 price minimum or you’re off.


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  • #127
    absolutegroove
    Registered Users, Registered Users 2 Posts: 743 ✭✭✭absolutegroove


    Tilikum17 wrote: »
    Have they said your price is increasing?
    €60 a month for 240mb broadband is a joke. Ring them & tell them you’re giving them 1 months notice. I was paying €28 for that broadband for the past 6 months. Tell them you want 6 months 1/2 price minimum or you’re off.

    Hi Tilikum

    I was already on an offer from VM (six months half price and six months full price) and I got the increase to your service email but €60.00 is too much much to pay these days (in my opinion).


  • #128
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,896 ✭✭✭DopeTech


    Roberto_gas wrote: »
    That's for virgin UK not ireland

    I had quoted the sky offer.

    https://www.topcashback.co.uk/sky-ireland/

    https://www.buymeacoffee.com/dopetech.ie



  • #129
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,204 ✭✭✭Roberto_gas


    Sir Dosser wrote:
    I had quoted the sky offer.


    My bad


  • #130
    Jimmythesaint
    Registered Users Posts: 11 ✭Jimmythesaint


    For anyone signing up with VF gigabit BB, is that 480 for the year (6*25 + 6*55)? Also is that a 12 mth contract.

    I signed up for their Fibre 150mb FTTH package plus landline calls for 40pm for 12mths but having second thoughts now.


  • #131
    pat1981
    Registered Users Posts: 202 ✭✭pat1981


    Jimmythesaint wrote: »
    For anyone signing up with VF gigabit BB, is that 480 for the year (6*25 + 6*55)? Also is that a 12 mth contract.

    I signed up for their Fibre 150mb FTTH package plus landline calls for 40pm for 12mths but having second thoughts now.

    I signed up vf gigabit last week 6*25+6*50= 37.50 p/m, and 55 p/m thereafter. (No landline). Yes 12 month contract.


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  • #132
    Jimmythesaint
    Registered Users Posts: 11 ✭Jimmythesaint


    pat1981 wrote: »
    I signed up vf gigabit last week 6*25+6*50= 37.50 p/m, and 55 p/m thereafter. (No landline). Yes 12 month contract.

    Thanks, ya the extra fiver is for landline but what I signed up for is not Gigabit, only 150mb. Guess I need to cancel and order the Gigabit. Salesman at the door told me the 25 for six months offer for Gigabit was over!


  • #133
    scamalert
    Registered Users, Registered Users 2 Posts: 3,739 ✭✭✭scamalert


    Jimmythesaint wrote: »
    Thanks, ya the extra fiver is for landline but what I signed up for is not Gigabit, only 150mb. Guess I need to cancel and order the Gigabit. Salesman at the door told me the 25 for six months offer for Gigabit was over!
    https://n.vodafone.ie/shop/broadband.html?c_id=1712543989&c_name=GO-Fixed-Brand-IE-Broadband-Fibre-Exact&c_source=google&c_medium=ppc&c_term=vodafone%20fiber%20broadband&kpid=go_cmp-1712543989_adg-65810231886_ad-380181800364_kwd-336761174142_dev-c_ext-_prd-&gclid=EAIaIQobChMIoNCrhs_E5QIVBdTeCh33vgB0EAAYASAAEgLe8fD_BwE&gclsrc=aw.ds


    seems still on, on their website


  • #134
    torrevieja
    Registered Users Posts: 1,672 ✭✭✭torrevieja


    i have a question i signed a new contract yesterday with Virgin does that increase effect me?


  • #135
    deep1
    Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭deep1


    torrevieja wrote: »
    i have a question i signed a new contract yesterday with Virgin does that increase effect me?

    Prob not as you are already on new increased or discount price as new customer but still within cooling off period so you might still cancel.


  • #136
    deep1
    Registered Users, Registered Users 2 Posts: 1,170 ✭✭✭deep1


    pat1981 wrote: »
    I signed up vf gigabit last week 6*25+6*50= 37.50 p/m, and 55 p/m thereafter. (No landline). Yes 12 month contract.

    Did your email say 30€ for first 6 months, mine letter and email says 30€ instead of 25€.

    I rang them and they said it is system error and she can see it will be 25€.


  • #137
    brophs
    Registered Users, Registered Users 2 Posts: 1,323 ✭✭✭brophs


    We cancelled broadband/phone a couple of weeks back as the price increases had gotten a bit daft. They didn’t offer anything at the time and I called back this morning and was offered €15 off, final offer. So unless anything changes we’ll just sign up with VF


  • #138
    The Nal
    Registered Users, Registered Users 2 Posts: 13,012 ✭✭✭✭The Nal


    I'd cancel but no one else can offer anything close to the speeds Virgin do in my area. 3 miles outside Dublin city centre. :confused:


  • #139
    Monkeyjoe
    Registered Users, Registered Users 2 Posts: 121 ✭✭Monkeyjoe


    deep1 wrote: »
    Did your email say 30€ for first 6 months, mine letter and email says 30€ instead of 25€.

    I rang them and they said it is system error and she can see it will be 25€.

    Mine said the same, but when I logged into the myvodafone page it shows a 5 euro discount for 12 months which would bring it to 25/50 for the 12 months.

    Getting it installed next week, so lets see!


  • #140
    Monkeyjoe
    Registered Users, Registered Users 2 Posts: 121 ✭✭Monkeyjoe


    The Nal wrote: »
    I'd cancel but no one else can offer anything close to the speeds Virgin do in my area. 3 miles outside Dublin city centre. :confused:

    I rang to cancel and they offered me 6 months half price and 6 months full for naked broadband. Cancelled anyway as I want to try VF 1GB SIRO as its still about 80 cheaper for the first year.


  • #141
    jeffk
    Registered Users, Registered Users 2 Posts: 5,847 ✭✭✭jeffk


    The Nal wrote: »
    I'd cancel but no one else can offer anything close to the speeds Virgin do in my area. 3 miles outside Dublin city centre. :confused:

    Im in Blanch, one of the booming or was booming areas of growth and its Virgin or "up to" 100

    One of the many many things that didn't get the benefit of Celtic tiger etc


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  • #142
    The Nal
    Registered Users, Registered Users 2 Posts: 13,012 ✭✭✭✭The Nal


    jeffk wrote: »
    Im in Blanch, one of the booming or was booming areas of growth and its Virgin or "up to" 100

    One of the many many things that didn't get the benefit of Celtic tiger etc

    Yeah madness really. There should be 4 or 5 offerings over the 250MB mark in all areas. Barbaric stuff that we're stuck with this shíte service.


  • #143
    jozi
    Registered Users, Registered Users 2 Posts: 5,391 ✭✭✭jozi


    How many Linux iso's do you download that you need a lot of bandwidth for :P

    I'm in the same boat. But, do I really need 240mb? It's mainly Netflix that needs bandwidth, sure it's nice to have yet downloading but it's already pretty decent one way or the other.

    There's a massive price difference between VM and Vodafone.

    Edit
    You should see the VM offerings in the UK....


  • #144
    jeffk
    Registered Users, Registered Users 2 Posts: 5,847 ✭✭✭jeffk


    As you cant say too much in legal terms, but yes you can stream or get smaller files like X265 etc

    But if say you want full HD or a lot of music etc, you dont want the pc on for hours when it use to take minutes or seconds


  • #145
    noble00
    Registered Users, Registered Users 2 Posts: 273 ✭✭noble00


    Hi can anyone tell me if the Vodafone deal 25 a month includes tv channels , I’m so confused who to go with , I’m definitely cancelling vm I’m sick of the price increase. Thanks


  • #146
    Heiser
    Registered Users Posts: 235 ✭✭Heiser


    After 10 years I've switched from virgin to VF. Engineer is coming Monday. I can only only get up to 100mbs but my neighbor has VF and gets 50-60mbps so I'll be happy with that (what do you all need 240mb for!?). I only ever got 50-60mbs speeds with virgin over wi-fi anyway and it was always fine for streaming.

    My contract with virgin runs out the week after, so after the VF engineer sets it up I'll give it the week and if the service isn't good enough I'll tell virgin not to cancel but hopefully it won't come to that.

    Will update next week after a few days of VF service. Delighted to finally move from Virgin I was sick of them and the price increases every year and am happy out to be only paying 25pm for 6 months and 40 for the other 6 months with VF


  • #147
    tandcapply
    Registered Users Posts: 339 ✭✭tandcapply


    4545lkjo454 wrote: »
    Just off the phone with Virgin Media.

    Paying 46.99 and and increase coming in January, so 50.49 - for 30 Mb/s.

    Offered me 10euro off for 9 months. Very bad offer


    So bad, I can get GoMo 4g(9.99pm + free calls/texts) and another service like Magnet24(25pm first yr) or Eir 100Mb/s(38pm first yr).

    I spend more than 10pm on the phone anyway, so it's practically free internet.


    So, I'll go with GoMo and see if I can manage the 80GB pm and if I can't I can always get another service and still be cheaper than Virgin.

    Virgin: €563.88 + €42 increase = €605.88 -€90 discount = €459.84
    GoMo: €119.88 + Magnet24(€300) = €419.88


    That's how bad Virgin Media are now.



    __


    I think that you made a mistake there, the amount you're paying VM should be even higher unless I'm missing something:
    Virgin: €563.88 + €42 increase = €605.88 -€90 discount = €459.84
    It's not 459, more like 500


  • #148
    Roberto_gas
    Registered Users, Registered Users 2 Posts: 4,204 ✭✭✭Roberto_gas


    Heiser wrote: »
    After 10 years I've switched from virgin to VF. Engineer is coming Monday. I can only only get up to 100mbs but my neighbor has VF and gets 50-60mbps so I'll be happy with that (what do you all need 240mb for!?). I only ever got 50-60mbs speeds with virgin over wi-fi anyway and it was always fine for streaming.

    My contract with virgin runs out the week after, so after the VF engineer sets it up I'll give it the week and if the service isn't good enough I'll tell virgin not to cancel but hopefully it won't come to that.

    Will update next week after a few days of VF service. Delighted to finally move from Virgin I was sick of them and the price increases every year and am happy out to be only paying 25pm for 6 months and 40 for the other 6 months with VF

    Many people do not realise this

    I only ever got 50-60mbs speeds with virgin over wi-fi anyway and it was always fine for streaming


  • #149
    Dr_Colossus
    Registered Users, Registered Users 2 Posts: 3,159 ✭✭✭Dr_Colossus


    jeffk wrote: »
    Im in Blanch, one of the booming or was booming areas of growth and its Virgin or "up to" 100

    One of the many many things that didn't get the benefit of Celtic tiger etc

    I'm not too far away in Clonsilla. Was all set to cancel VM and move to VF but Vodafone's website only showed 24Mbps available and after speaking with them to confirm they advised they only saw 12Mbps at my address. Pathetic for an urban and supposedly developed area.
    Spoke to a neighbour since who's with Eir so same type of connection and said it was adequate although was unsure of download speeds. Need to do a bit more quizzing of neighbours but a lot of them are with VM


  • #150
    Mrcaramelchoc
    Registered Users, Registered Users 2 Posts: 1,795 ✭✭✭Mrcaramelchoc


    noble00 wrote: »
    Hi can anyone tell me if the Vodafone deal 25 a month includes tv channels , I’m so confused who to go with , I’m definitely cancelling vm I’m sick of the price increase. Thanks

    It does not include tv channels.


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  • #151
    kindalen
    Registered Users, Registered Users 2 Posts: 1,163 ✭✭✭kindalen


    Am leaving VM for Vodafone too. Price increases a joke. Also sick of listening to the blatent nonsense agents spout about the competition.


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