Virgin TV360

mackersdublin · 25-01-2021 4:47pm

Delta2113 wrote: »

HGTV will be added early February so I'm told

HGTV launches on EPG 210 on 2nd Feb, there's a placeholder there now

Discovery Home & Health was there, so Discovery are just replacing it

No sign of Discovery Shed (155) being replaced with another channel

Delta2113 · 26-01-2021 3:38pm

Wabbit Ears wrote: »

How do you do that? I didnt think The new box had auto delete? The old one did of course.

If you have 4.29 go explore

Also in App - Settings - Recordings.

Wabbit Ears · 26-01-2021 4:27pm

Delta2113 wrote: »

If you have 4.29 go explore

Also in App - Settings - Recordings.

since then I found that I could enable it via the app also

Shamrock 64 · 26-01-2021 10:58pm

These new settings are a pain in the backside,I've been watching recorded programs tonight and near the end get a message asking if I want to delete the program from storage even though it's not over, and before I can do anything the program is deleted off even though there may be a minute or two left.Anyone come across this and is there a fix, otherwise making the dreaded phone call to them tomorrow.
New update disappointing, no great improvement.Would like the ability to delete programs due to be recorded that have already been seen.Another step backwards.

CoBo55 · 27-01-2021 12:32am

I'm thinking about getting VM tv to replace my Sky+ 2 box setup. Do you get 2 360 boxes if you get the multi-room package? Do you think it's a good idea or should I stick with sky+

Delta2113 · 27-01-2021 12:47am

Shamrock 64 wrote: »

These new settings are a pain in the backside,I've been watching recorded programs tonight and near the end get a message asking if I want to delete the program from storage even though it's not over, and before I can do anything the program is deleted off even though there may be a minute or two left.Anyone come across this and is there a fix, otherwise making the dreaded phone call to them tomorrow.
New update disappointing, no great improvement.Would like the ability to delete programs due to be recorded that have already been seen.Another step backwards.

- Sounds like you have 'Ask to delete after watching' selected. You need to de-select.

Delta2113 · 27-01-2021 12:56am

CoBo55 wrote: »

I'm thinking about getting VM tv to replace my Sky+ 2 box setup. Do you get 2 360 boxes if you get the multi-room package? Do you think it's a good idea or should I stick with sky+

-Minimum 1 main box.

-Maximum 6 (including main box).

-Each extra 360 is €15 per month.

AJB39 · 27-01-2021 1:30am

Shamrock 64 wrote: »

These new settings are a pain in the backside,I've been watching recorded programs tonight and near the end get a message asking if I want to delete the program from storage even though it's not over, and before I can do anything the program is deleted off even though there may be a minute or two left.Anyone come across this and is there a fix, otherwise making the dreaded phone call to them tomorrow.
New update disappointing, no great improvement.Would like the ability to delete programs due to be recorded that have already been seen.Another step backwards.

Delta2113 is right. There is a fix to it. Go into your recordings. In the top right hand corner select “Manage Storage”. Then key in your pin. Then select “Ask to delete after watching” and switch it from On to Off. You will then no longer be asked to delete a programme near it’s end.

Shamrock 64 · 27-01-2021 1:28pm

AJB39 wrote: »

Delta2113 is right. There is a fix to it. Go into your recordings. In the top right hand corner select “Manage Storage”. Then key in your pin. Then select “Ask to delete after watching” and switch it from On to Off. You will then no longer be asked to delete a programme near it’s end.

Thanks Delta2113,I was going spare last night,twice I lost the end of progs with that message coming up,did what you said and found the new settings, which gives much more control over programs.Question if I enable Delete all fully watched recordings and have save recordings until I delete them , does that now mean it won't re-record progs I've already seen, which is a pain. Thanks for the help.ðŸ‘ðŸ‘

CoBo55 · 27-01-2021 1:43pm

Delta2113 wrote: »

-Minimum 1 main box.

-Maximum 6 (including main box).

-Each extra 360 is €15 per month.

Thanks for that, sky are 19 per box now.

CoBo55 · 28-01-2021 8:24pm

Can anyone show me where on their dreadful website what the exact lineup of channels are on the 100 channel package. Many thanks.

Delta2113 · 28-01-2021 9:01pm

https://www.virginmedia.ie/bundles/broadband-tv-phone/ - Under tell me more click on 100+Tv Channels.

CoBo55 · 28-01-2021 9:26pm

Delta2113 wrote: »

https://www.virginmedia.ie/bundles/broadband-tv-phone/ - Under tell me more click on 100+Tv Channels.

Thanks for that, are ITV 3 & 4 still available? No Alibi either, the missus likes her fix of Alibi:)

Shamrock 64 · 28-01-2021 9:34pm

CoBo55 wrote: »

Thanks for that, are ITV 3 & 4 still available? No Alibi either, the missus likes her fix of Alibi:)

Itv 3 and 4, plus Alibi are available on the 100 channel pack.But Murdoch mysteries is terrible now,its like a comedy.Not sure about smaller pack, probably be the same.

Delta2113 · 29-01-2021 12:40am

Itv 3 and 4, plus Alibi are available on the 50 channel pack as well.

mackersdublin · 29-01-2021 4:54pm

Delta2113 wrote: »

https://www.virginmedia.ie/bundles/broadband-tv-phone/ - Under tell me more click on 100+Tv Channels.

So many of those channels have out of date logos and some of them have been rebranded or closed down completely including Real Lives, Viva, Sky Living HD in the 50+ pack and True Movies, Universal Channel, MTV OMG, Club MTV, MTV Rocks, Heat and VH1 in the 100+ pack. Plenty of false advertising

The website also says you get 32 HD channels on the higher pack when there's only 31, 22 on the basic pack and an additional 9 on the higher pack

01 RTÉ One
02 RTÉ2
03 Virgin Media One
04 TG4
05 Virgin Media Two
06 Virgin Media Three
07 BBC One NI
08 BBC Two
09 Channel 4
10 E4
11 More4
12 Sky One
13 Sky Witness
14 Sky Arts
15 Comedy Central
16 Discovery
17 Sky News
18 Film4
19 Virgin Media Sport (plus 1-6 extra)
20 Sky Sports News
21 Sky Sports Mix
22 Nickelodeon

01 Sky Comedy
02 Fox
03 Syfy
04 Sky History
05 National Geographic
06 Nat Geo Wild
07 Crime+Investigation
08 Eurosport 1
09 Eurosport 2

CoBo55 · 30-01-2021 5:18pm

I'm thinking about getting a 2 box set-up. My connection is in the hall with a cable to the hub. Would the two boxes need separate feeds from the connection point or would one cable be ok with a splitter at the end to each box? I'd like to have the logistics worked out before the install. I'll need co-ax to both boxes as I want live TV on both.

dodzy · 30-01-2021 9:19pm

Had intended to dump the dreaded horizon towards the latter part of 2019 but time just passed me by. Got the self install kit today. 5 min plug and play and I’ve gotta say it’s like night and day. Added bonus that it automatically synced to my pioneer AV system for volume control (have the harmony one but it gets little use)

It’s a superb improvement on its predecessor (not that it had much to beat)

dodzy · 31-01-2021 5:54pm

Apologies if already asked but is there anyway to extend the RC backlight 'on-time' ?

Shamrock 64 · 31-01-2021 8:20pm

dodzy wrote: »

Apologies if already asked but is there anyway to extend the RC backlight 'on-time' ?

Don't think so.

CoBo55 · 02-02-2021 1:15pm

CoBo55 wrote: »

I'm thinking about getting a 2 box set-up. My connection is in the hall with a cable to the hub. Would the two boxes need separate feeds from the connection point or would one cable be ok with a splitter at the end to each box? I'd like to have the logistics worked out before the install. I'll need co-ax to both boxes as I want live TV on both.

Anybody got a multi room that could help me with this?

Irish Gunner · 02-02-2021 3:58pm

Go this today and set it up with Harmony Hub and remote

Just wondering if anyone can find Virgin media favourites channels. I had to manually find them but could not find some channels

Also when flicking up the channels it still shows all the channels I don't have ie Sky Sports etc. So how can I change this so that these don't come up

Take it no voice options on the Harmony

Still messing around with it

Jonathan · 02-02-2021 4:14pm

CoBo55 wrote: »

I'm thinking about getting a 2 box set-up. My connection is in the hall with a cable to the hub. Would the two boxes need separate feeds from the connection point or would one cable be ok with a splitter at the end to each box? I'd like to have the logistics worked out before the install. I'll need co-ax to both boxes as I want live TV on both.

In order to get live TV, you will need a coax connection to every 360 box. The 360 boxes can be connected to your router either via ethernet or WiFi.

CoBo55 · 02-02-2021 4:28pm

Jonathan wrote: »

In order to get live TV, you will need a coax connection to every 360 box. The 360 boxes can be connected to your router either via ethernet or WiFi.

I'll use the ethernet cable that's currently connected to the sky boxes from my switch. Would one co-ax cable from the entry point being split into two be ok for both boxes?

Armonline · 02-02-2021 11:07pm

Irish Gunner wrote: »

Just wondering if anyone can find Virgin media favourites channels. I had to manually find them but could not find some channels

Also when flicking up the channels it still shows all the channels I don't have ie Sky Sports etc. So how can I change this so that these don't come up

Just setup a new profile and you can then decide what channels appear on it

Jonathan · 02-02-2021 11:22pm

CoBo55 wrote: »

I'll use the ethernet cable that's currently connected to the sky boxes from my switch. Would one co-ax cable from the entry point being split into two be ok for both boxes?

Depends on signal strength. VM installer should be able to advise.

CoBo55 · 02-02-2021 11:56pm

Jonathan wrote: »

Depends on signal strength. VM installer should be able to advise.

The signal is very strong as the amplifier is outside my front door, the installer had to put a reducer on my connection point in the house when he was installing the BB.

Irish Gunner · 03-02-2021 9:04pm

Armonline wrote: »

Just setup a new profile and you can then decide what channels appear on it

Cheers managed to figure this out

Favourite channels saved on Harmony remote pity no voice activation using harmony remote

Still messing around with box

Irish Gunner · 04-02-2021 9:52pm

Set up profile with list of favourite channels

So set this as default profile to start when TV turns on. However it keeps on opening up with shared profile.

I'm not using 360 remote but harmony elite.

Anyone experiencing this

09-02-2021 12:22am

I got the box over Christmas and installed it myself. But the channel numbers don't match:

https://www.tvchannellists.com/List_of_channels_on_Virgin_Media_(Ireland)

whereas the old Horizon box did. Not a big deal but just wondering if it's the same for others? For example BBC Two SD is on CH 709 which I find odd. I wonder did I mess something up.

Delta2113 · 09-02-2021 12:46am

BBC Two HD is on 109 which I find great. I don't want SD at all if it was possible to have every channel HD.
Anyway none off this matters because you can set it up exactly as you want.

1 BBC2 SD
2 RTE1 HD
3 QVC
4 Sky News HD

However you like. You can re-arrange it all and so can your wife or kids etc. Your line ups can all be saved separately.

seefin · 17-02-2021 8:23pm

Got deal from virgin ..free 360 box and 69 for BB and basic tv. New box arrived today but want to wait to connect at weekend. Typical, have BB and tv outage today . Its as if they waited for us to commit to another year and pulled plug..message when i try to view recordings is you do not have a subscription to view the program. Theres no way they've disabled the horizon box i suppose? Should've gotten seperate companies for tv and BB as at least both wouldn't be down at same time

Shamrock 64 · 17-02-2021 9:09pm

seefin wrote: »

Got deal from virgin ..free 360 box and 69 for BB and basic tv. New box arrived today but want to wait to connect at weekend. Typical, have BB and tv outage today . Its as if they waited for us to commit to another year and pulled plug..message when i try to view recordings is you do not have a subscription to view the program. Theres no way they've disabled the horizon box i suppose? Should've gotten seperate companies for tv and BB as at least both wouldn't be down at same time

You're going to have to hook up the new box,they disabled my old one and had to set up the new one that same day.Wouldnt work and kept getting error message.

Marco85 · 17-02-2021 10:30pm

If you sign.up to beast bundle is there a new modem?

seefin · 17-02-2021 11:20pm

Shamrock 64 wrote: »

You're going to have to hook up the new box,they disabled my old one and had to set up the new one that same day.Wouldnt work and kept getting error message.

They can feck off. New contract doesnt start until 18th March and had a few series recorded on the old box. Ill contact them tomorrow. Id told girl on phone that didnt want it to start until old contract ended..At least know what happen. Thanks

seefin · 19-02-2021 11:03am

Is the tv guide on the 360 box more user friendly and readable than on horizon box ? I used use old sky box to check tv guide to see if anything wanted to record as the horizon guide was so unser unfriendly. No matter where set the increments( eg 90minutes) couldnt easily see what was on that evening.

Lisathecat · 19-02-2021 3:31pm

I upgraded from the Horizon to the 360 box as I was out of contract- got a great deal 9 months half price, then 94 per month after that (mix tv, 250 MB broadband and phone) as I threatened to go to sky.
Have to say the 360 experience is a million times better than the horizon. The voice control is quick, the picture is better and replay tv for 7 days on loads of channels. It's way better and would recommend the upgrade from a horizon set up, especially as the virgin broadband for me is reliable and fast, and I was unsure about sky's broadband.

Lisathecat · 19-02-2021 3:33pm

seefin wrote: »

Is the tv guide on the 360 box more user friendly and readable than on horizon box ? I used use old sky box to check tv guide to see if anything wanted to record as the horizon guide was so unser unfriendly. No matter where set the increments( eg 90minutes) couldnt easily see what was on that evening.

Yes very much so.

Kurn · 24-02-2021 5:24pm

I've noticed Sky Comedy which is not included in my plan now lets me watch replay. So If I try to watch it live it says "we are setting things up and this channel will be available soon" but I can go to any program aired previously and watch that! Anyone else have this. And my Discovery HD channel now works!

ohnonotgmail · 01-03-2021 2:09pm

what is the new modem like with tv360? can i plug a separate router into it?

Wabbit Ears · 01-03-2021 3:20pm

Kurn wrote: »

I've noticed Sky Comedy which is not included in my plan now lets me watch replay. So If I try to watch it live it says "we are setting things up and this channel will be available soon" but I can go to any program aired previously and watch that! Anyone else have this. And my Discovery HD channel now works!

Sky Comedy works fine for me.

eoinf · 03-03-2021 12:50pm

Can anyone confirm if the multiroom box operates over Wi-Fi or if it needs to be hard wired to the coaxial cable.

I don't have a coaxial cable in the second location nor do i want to run a cable to this room.

Can it operate "wireless"?

I obviously know it needs power and HDMI so not truly wireless but wireless to receive the TV signal

CoBo55 · 03-03-2021 1:27pm

eoinf wrote: »

Can anyone confirm if the multiroom box operates over Wi-Fi or if it needs to be hard wired to the coaxial cable.

I don't have a coaxial cable in the second location nor do i want to run a cable to this room.

Can it operate "wireless"?

I obviously know it needs power and HDMI so not truly wireless but wireless to receive the TV signal

Answers to questions here are scarce, as far as I know to watch live TV the box must be connected via co-ax. The wirelessly connected box can watch recordings on the co-ax connected box.

Delta2113 · 03-03-2021 2:01pm

On Demand and your recordings will work fine - you just won't have any Live Tv.

You could start a recording on your main box and within seconds start watching it on your multiroom box as a work around so to speak.

eoinf · 03-03-2021 4:03pm

Delta2113 wrote: »

On Demand and your recordings will work fine - you just won't have any Live Tv.

You could start a recording on your main box and within seconds start watching it on your multiroom box as a work around so to speak.

Thanks not really asolution.

Sky is fully wireless. I will go with that.

Kurn · 03-03-2021 4:54pm

Wabbit Ears wrote: »

Sky Comedy works fine for me.

It's not in the basic plan. I'm not supposed to have it, just thought it was odd I can watch it if I got back an hour - that's all.

timfinnegan · 03-03-2021 7:29pm

Does anyone have an email address for Virgin Media?

i have sent an email to cancel@virginmedia.ie, but it only sends automated responses. The Company has their own inhouse complaints form, but I would rather a solid chain of evidence of correspondence sent, as I could see my case going to court. I received eamils from them regarding bills not paid, but can't rep;y to these addresses.

I cancelled my Virgin TV on the 28th December 2020 and received an automated response stating that I would be charged uo to the 28th January, but they have billed me for February and March. I cancelled all my Virgin media services on the 3rd February and their Co took away the Horizon box and modem on the 1st March, but they have charged me for a TV sub and broadband for the whole of March, even though their Company took away the hardware equipment.

I find their customer service team to be appalling. I rang a couple of times and was waiting over 40 minutes to speak to people in broken English, who were unable to answer my cancellation issues. Their whatsapp service is even worse, so this is why I'd like an email address. I've cancelled my Direct Debits to them and they are charging me late payment fees for a service I'm not getting

Crunchienut · 03-03-2021 7:50pm

timfinnegan wrote: »

Does anyone have an email address for Virgin Media?

I had an issue recently and was using customer.support@virginmedia.ie

timfinnegan · 03-03-2021 8:44pm

Crunchienut wrote: »

I had an issue recently and was using customer.support@virginmedia.ie

Brilliant thanks for that

Samson1 · 08-03-2021 3:34am

Quick question. Can you get Virgin Media 360 TV if you don't have Virgin Broadband? If you have a different broadband provider ???

Virgin TV360

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