nvidia Shield - Tips & tricks [Read post #1]

beauf · 05-11-2020 10:11pm

Not having the issue at the moment.

I've always slagged off the player but it's finally usable on the shield. That shortcut to the last 4 apps makes a big difference also.

mp3ireland2 · 09-11-2020 7:03pm

Anybody know how to install apps from multople google accounts on the shield? I've recently moved back forom UK so have my UK one on it at the minute and added an Irish one in my dads name. This works fine on the phone and can use my UK banking and Irish apps by switiching accoun in play storet. However no change to anything when i switch account on the shield, I can't do it directly in the playstore.

Gooey Looey · 09-11-2020 7:06pm

mp3ireland2 wrote: »

Anybody know how to install apps from multople google accounts on the shield? I've recently moved back forom UK so have my UK one on it at the minute and added an Irish one in my dads name. This works fine on the phone and can use my UK banking and Irish apps by switiching accoun in play storet. However no change to anything when i switch account on the shield, I can't do it directly in the playstore.

You can't really, it's tied to one Google account

niallb · 09-11-2020 9:28pm

Gooey Looey wrote: »

You can't really, it's tied to one Google account

Not completely. I realised my son's account was still set up on the Shield as well as my own when he left it here after going back to college.
There's no simple way of switching, but we have apps on it that both of us have bought.

Might have to ask him what he did, but I don't think either of us did anything on purpose.
He had his account on it because he was using it for gaming last year.
This year he brought his PC back up with him as he wasn't going to be going to the pub as much...

mp3ireland2 · 09-11-2020 10:58pm

niallb wrote: »

Not completely. I realised my son's account was still set up on the Shield as well as my own when he left it here after going back to college.
There's no simple way of switching, but we have apps on it that both of us have bought.

Might have to ask him what he did, but I don't think either of us did anything on purpose.
He had his account on it because he was using it for gaming last year.
This year he brought his PC back up with him as he wasn't going to be going to the pub as much...

Do both sets keep updating? I've two accounts on mine but can't seem to get apps on the Irish one

setanta1984 · 10-11-2020 2:57am

I have 6 different google accounts from different regions all logged in on my Shield, and have installed region specific apps no problem from each of them - in the play store app just go to the cog icon and you can switch accounts at will. I use a VPN to connect to the specific country prior to swapping accounts when I want to install something new also.
Apps continue to update fine once initially installed, no need to switch accounts for updates, just the initial install. Its all very painless.

Additional google accounts are easily added to the shield from the “Accounts & Sign In” option at the bottom of the shield settings.

mp3ireland2 · 10-11-2020 8:04am

setanta1984 wrote: »

I have 6 different google accounts from different regions all logged in on my Shield, and have installed region specific apps no problem from each of them - in the play store app just go to the cog icon and you can switch accounts at will. I use a VPN to connect to the specific country prior to swapping accounts when I want to install something new also.
Apps continue to update fine once initially installed, no need to switch accounts for updates, just the initial install. Its all very painless.

Additional google accounts are easily added to the shield from the “Accounts & Sign In” option at the bottom of the shield settings.

Thanks I'll take another look when I was switching accounts that way I still just got all my UK app options, even with using no VPN here in Ireland and using an Irish account.

Edit: yeah got it going now, added my account to the shield and then it was in the play store and could change to it there, not sure what I was doing the profits l previous attempts! Have done a factory reset recently for another issue so maybe that helped!

advertsfox · 14-11-2020 1:30pm

Discovered today that the Shield remote (setup with IR for my LG TV) also turns off our LED candles - bug or feature?

Tom Mann Centuria · 16-11-2020 7:41pm

New update out, no idea what it does or doesn't do yet.

Release notes:
https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/408656/shield-experience-upgrade-821released-11162020/?topicPage=1

Bluefoam · 16-11-2020 9:20pm

Tom Mann Centuria wrote: »

New update out, no idea what it does or doesn't do yet.

Release notes:
https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/408656/shield-experience-upgrade-821released-11162020/?topicPage=1

Bug fixes mostly... It's taking hours to update...

Bluefoam · 16-11-2020 9:21pm

This:

SHIELD Experience Upgrade 8.2.1
Enhancements
Adds notification to enable AI-upscaling when upscaling GeForce NOW
Adds IR power control for projector displays
Adds IR power/volume control for the following brands: Arris, Atyme, BC Acoustique, Dayton, Kora, Monoprice, ONN, Point Source Acoustics, Savant, Sennheiser, SMSL, Tascam
Improves system volume levels when audio is routed to USB DAC or Bluetooth headset
Adds developer option to force HDCP 1.4 compatibility mode (4K protected content will not be available)
Allows IR power commands sent from SHIELD Remote 2019 when using Alexa skill
Includes security patches up to Android security bulletin (August 2020)
Bug Fixes
AI Scaling:

Resolves issue where AI upscaling would incorrectly detect content as unsupported, requiring a reboot
Resolves issue where AI upscaling would randomly detect content as unsupported
[SHIELD TV Pro 2019] Resolves dropped frames when AI upscaling 60fps video when overscan is adjusted
Display:

Fixes issue where line is visible when using AI upscaling on Prime Video
Resolves issue where Screen Saver timers were not set properly
Resolves black screen issue when playing Dolby Vision content and overscan adjusted
Network/Storage:

Allows special characters in username when accessing SHIELD over network
Fixes issue when copying >2GB files from Mac to SHIELD 2019
Fixes issue when connecting to SHIELD over local network when username has a space
Fixes rare crash bug when mounting network storage to SHIELD
Fixes bug where connected storage would become inaccessible, requiring reboot to recover
Accessories:

Fixes bug where IR volume control would stop working when Talkback is enabled
Fixes “Long Press Menu” functionality for customized menu button
Resolves issue where configuring IR control might fail when older SHIELD remotes and controllers are paired
Fixes bug where IR control was still active after factory reset
Fixes bug where IR control would not be available after changing language to traditional Chinese
[SHIELD TV 2019] Resolves issue where IR control would stop working, requiring reboot to recover
[BFGD] Resolves volume and play/pause button press issues on new SHIELD Remote 2019
Audio:

Improves system volume levels when using USB DAC or bluetooth speakers
Fixes bug where audio would randomly drop, requiring a reboot to recover
Resolves issue where manually enabling AC3 in “Available formats” was not working as advertised
Fixes NETFLIX issue where 5.1 audio would not be available after disconnecting bluetooth speaker
Fixes bug where volume control notification would show up incorrectly on KODI
Other:

Fixes bug where SHIELD Experience upgrade would be blocked if accessory battery is low
Resolves background display issue when exiting settings menu
[BFGD] Fixes YouTube crash issue
Fixes alignment issues on “Ok Google” configuration page
Resolves issue where SHIELD would not show up available as a cast device

alanhiggyno1 · 16-11-2020 11:31pm

I hope they definitely fixed the low audio issue this time. Pain in the hole it was

Barney224 · 17-11-2020 10:58am

Is anyone encountering issues with Netflix on the Shield? Regurlary when I go to play a show, the loading bar will slowly go up to 25% and freeze. I then have to clear the cache or if that doesn't work, I have to restart the device.

Benzino · 17-11-2020 11:00am

Barney224 wrote: »

Is anyone encountering issues with Netflix on the Shield? Regurlary when I go to play a show, the loading bar will slowly go up to 25% and freeze. I then have to clear the cache or if that doesn't work, I have to restart the device.

Yeah, we have experienced that a few times recently, but not in the last week or so. Usually need to power the device off and on again. Even if you attempt to watch Netflix on your phone and chromecast it to the shield, it just triggers the Netflix app to open and you are back to square 1 again.

corks finest · 17-11-2020 2:32pm

Barney224 wrote: »

Is anyone encountering issues with Netflix on the Shield? Regurlary when I go to play a show, the loading bar will slowly go up to 25% and freeze. I then have to clear the cache or if that doesn't work, I have to restart the device.

No hope it’s a one off, I’d reinstall Netflix

McMurphy · 18-11-2020 1:09pm

Did the update last night and had a bit of a panic afterwards.

For anyone else reading this who hasn't updated it yet - don't panic thinking you have bricked your shield the "updating to 8.+" and the rolling bar is just an image.

Don't do what I did and sit watching it for twenty five minutes thinking "oh shiït, I've broke it" :pl:cool:

Bluefoam · 18-11-2020 1:41pm

McMurphy wrote: »

Did the update last night and had a bit of a panic afterwards.

For anyone else reading this who hasn't updated it yet - don't panic thinking you have bricked your shield the "updating to 8.+" and the rolling bar is just an image.

Don't do what I did and sit watching it for twenty five minutes thinking "oh shiït, I've broke it" :pl:cool:

I did the same for an hour 😂

McMurphy · 18-11-2020 2:09pm

Bluefoam wrote: »

I did the same for an hour 😂

I suspect we're not the only ones, feckin Nvidia trolling us. :pac:

Raoul Duke · 18-11-2020 3:35pm

I said "feck it", and went to bed. Thanks.

Mc Love · 19-11-2020 1:08am

It happened to me on the last update so I just pressed back, it is quite annoying though

BandMember · 19-11-2020 1:28am

Mc Love wrote: »

It happened to me on the last update so I just pressed back, it is quite annoying though

I did the same. Checked the System Update tab and it said that is now installed, so I'll take that I guess.

errlloyd · 29-11-2020 12:49pm

Hi all

Does anyone know the best way to use sideloaded apps.

I am trying to install Discord, I have it on. My specific problem is that it is the phone app and it doesn't scale for TV. So menus I need are cut off at the bottom.

FFVII · 29-11-2020 1:40pm

errlloyd wrote: »

Hi all

Does anyone know the best way to use sideloaded apps.

I am trying to install Discord, I have it on. My specific problem is that it is the phone app and it doesn't scale for TV. So menus I need are cut off at the bottom.

why are you putting that on the shield outta curiosity?

JDxtra · 29-11-2020 1:49pm

Not all mobile / tablet based apps will work well on Android TV. I occasionally use the Virgin TV Anywhere app on it, but its very quirky.

beauf · 29-11-2020 1:50pm

I notice the prime app keeps switching to other languages, usually German for some reason. I'm not using a VPN or anything and its only that app.

Metalpanic · 29-11-2020 11:23pm

Hi all. Shield I bought in 2017 powered off today and won’t come back on. I’m thinking it could be the power adapter, but it doesn’t look like you can buy these from Nvidia? If anyone had any advice it would be appreciated. I would hate to buy a replacement Shield for the new power adapter to work on the old one!

Tom Mann Centuria · 29-11-2020 11:28pm

Metalpanic wrote: »

Hi all. Shield I bought in 2017 powered off today and won’t come back on. I’m thinking it could be the power adapter, but it doesn’t look like you can buy these from Nvidia? If anyone had any advice it would be appreciated. I would hate to buy a replacement Shield for the new power adapter to work on the old one!

Their customer service is supposedly brilliant, so even though it's out of warranty there'd be no harm contacting them to seek their advice.

https://www.nvidia.com/en-gb/contact/

Or you can buy 3rd party replacement power supply on eBay.

Metalpanic · 30-11-2020 10:51am

Tom Mann Centuria wrote: »

Their customer service is supposedly brilliant, so even though it's out of warranty there'd be no harm contacting them to seek their advice.

https://www.nvidia.com/en-gb/contact/

Or you can buy 3rd party replacement power supply on eBay.

Thanks for the advise Tom. I had a live chat with support this morning and even though I bought the shield from Amazon in 2017, they are still sending out a replacement. I just had to provide proof of S/N and the Amazon order. Very impressed with them!

clintondaly · 30-11-2020 1:01pm

errlloyd wrote: »

Hi all

Does anyone know the best way to use sideloaded apps.

I am trying to install Discord, I have it on. My specific problem is that it is the phone app and it doesn't scale for TV. So menus I need are cut off at the bottom.

I'm using the Aptoide store for some apps and others I get the apk and drop the file into one of the HDD's I have connected and then use a file manager within shield to navigate to the file and install that way.

gerrybbadd · 30-11-2020 1:13pm

I use an app called Send Anywhere, have it on my phone, and the Shield. You can send APKs through from your phone to the Shield. In fairness though, you'll need a file manager to locate the APK, and to install as well though

errlloyd · 30-11-2020 3:26pm

FFVII wrote: »

why are you putting that on the shield outta curiosity?

My mates and I use Discord to simulwatch sports and stuff.

Handy to have the stream in the same program as the chat.

isup · 30-11-2020 3:30pm

Does anyone know if any of the karaoke apps let you use the mic on the new remote to sing? I tried one and no joy.

corks finest · 30-11-2020 3:51pm

Metalpanic wrote: »

Hi all. Shield I bought in 2017 powered off today and won’t come back on. I’m thinking it could be the power adapter, but it doesn’t look like you can buy these from Nvidia? If anyone had any advice it would be appreciated. I would hate to buy a replacement Shield for the new power adapter to work on the old one![/quote

corks finest · 30-11-2020 3:54pm

corks finest wrote: »

Metalpanic wrote: »

Hi all. Shield I bought in 2017 powered off today and won’t come back on. I’m thinking it could be the power adapter, but it doesn’t look like you can buy these from Nvidia? If anyone had any advice it would be appreciated. I would hate to buy a replacement Shield for the new power adapter to work on the old one![/quote

Happens regularly when my son unplugs his ps to take it to his mothers, I leave it powered on, unplug the power cable at the back of the shield,wait a minute, out back and bobs your uncle

Metalpanic · 30-11-2020 4:12pm

corks finest wrote: »

corks finest wrote: »

Happens regularly when my son unplugs his ps to take it to his mothers, I leave it powered on, unplug the power cable at the back of the shield,wait a minute, out back and bobs your uncle

Thanks corks finest. I've had that happen to me frequently too. Unfortunately this time it is not coming back up at all. Fingers crossed its just the power supply and the new one will solve the issue.

54and56 · 02-12-2020 9:48am

Although NVIDIA Shield (2017 version) related this may be more of a Win 10 issue but does anyone know how to look up the correct username and password to be used when mounting Win 10 network storage?

I have my 8TB HDD on a Win 10 PC which is connected by Ethernet to the Shield. The Shield sees and offers the PC as network storage but having tried all combination of username and password I can think of I just can't get it to mount and mounting as a guest doesn't work either.

I'm stumped!

alanhiggyno1 · 02-12-2020 10:22am

54and56 wrote: »

Although NVIDIA Shield (2017 version) related this may be more of a Win 10 issue but does anyone know how to look up the correct username and password to be used when mounting Win 10 network storage?

I have my 8TB HDD on a Win 10 PC which is connected by Ethernet to the Shield. The Shield sees and offers the PC as network storage but having tried all combination of username and password I can think of I just can't get it to mount and mounting as a guest doesn't work either.

I'm stumped!

Isn't there a guest option when u mount the storage. There is on my 2017 shield

corks finest · 02-12-2020 10:24am

Metalpanic wrote: »

corks finest wrote: »

Thanks corks finest. I've had that happen to me frequently too. Unfortunately this time it is not coming back up at all. Fingers crossed its just the power supply and the new one will solve the issue.

Welcome, pls keep us notified as undoubtedly this is or will happen to others, hope you’re sorted

54and56 · 02-12-2020 3:10pm

alanhiggyno1 wrote: »

Isn't there a guest option when u mount the storage. There is on my 2017 shield

Yes, it doesn't connect. The PC (with the 8TB media content drive) is seen and offered as Network Storage but seems to require a username and password which I can't figure out even though it's my own PC

Gooey Looey · 02-12-2020 3:16pm

54and56 wrote: »

Yes, it doesn't connect. The PC (with the 8TB media content drive) is seen and offered as Network Storage but seems to require a username and password which I can't figure out even though it's my own PC

Does your local Windows account have a login password or auto login?

Metalpanic · 02-12-2020 3:23pm

54and56 wrote: »

Yes, it doesn't connect. The PC (with the 8TB media content drive) is seen and offered as Network Storage but seems to require a username and password which I can't figure out even though it's my own PC

Did you try the username in the format;

PCname\User

54and56 · 02-12-2020 11:04pm

Gooey Looey wrote: »

Does your local Windows account have a login password or auto login?

It has a proper MS Account username and password which with the PIN login option activated.

54and56 · 02-12-2020 11:05pm

Metalpanic wrote: »

Did you try the username in the format;

PCname\User

No, I'll give that a go thanks.

Nollog · 03-12-2020 5:51pm

54and56 wrote: »

No, I'll give that a go thanks.

I had a similar problem with windows accounts before

Your password should be the live account password, username is just whatever your username is on the login screen.

clancger · 03-12-2020 6:20pm

There was an update for the 2017 shield around beginning of this year, and only came to my 2019 about midyear that enabled Samba3. Before that update I had huge problems with Windows shares, but working well since. Might be worth checking if you got that update

Metalpanic · 03-12-2020 10:43pm

corks finest wrote: »

Metalpanic wrote: »

Welcome, pls keep us notified as undoubtedly this is or will happen to others, hope you’re sorted

So bad news. The new power adapter arrived today but there’s no sign of life. I’ll get back on to customer support but I would imagine at this stage I have no other option but to buy a new one.

errlloyd · 04-12-2020 2:00am

54and56 wrote: »

Although NVIDIA Shield (2017 version) related this may be more of a Win 10 issue but does anyone know how to look up the correct username and password to be used when mounting Win 10 network storage?

I have my 8TB HDD on a Win 10 PC which is connected by Ethernet to the Shield. The Shield sees and offers the PC as network storage but having tried all combination of username and password I can think of I just can't get it to mount and mounting as a guest doesn't work either.

I'm stumped!

I could be totally wrong here.

But do you mean the password when you're trying to mount the shield.

If so you go on to the shield and go settings - storage - transfer files over network

When you go in there it'll display a username and password.

Daz_ · 07-12-2020 8:28pm

Hey guys . Since today , my shield will only connect to the 5 GWH WiFi Band. It’s a Huawei B525 router and it’s dual band. This wouldn’t really bother me expect for some reason the internet speed is at half capacity when on the 5 GHz band .
I restarted everything and it seemed to do the trick but after a few minutes it lost internet and will only work with 5 GHz. ( it won’t actually connect to the other band when I try to switch manually )
Anyone familiar with this issue and possible resolution ?

Thanks

clintondaly · 08-12-2020 10:28am

Sounds like you have more than one issue if you only get half speed on 5.

Have you other devices on 2.4 ?
Are there any issues with drop outs on these devices ?
Have you many devices on 2.4?
First thing is turn on and off shield ,not restart, pull the plug and put it back in.
I would also turn the router on and off, again power lead out and wait for 2 mins before you put it back in.
See how that goes

Daz_ · 08-12-2020 11:30am

clintondaly wrote: »

Sounds like you have more than one issue if you only get half speed on 5.

Have you other devices on 2.4 ?
Are there any issues with drop outs on these devices ?
Have you many devices on 2.4?
First thing is turn on and off shield ,not restart, pull the plug and put it back in.
I would also turn the router on and off, again power lead out and wait for 2 mins before you put it back in.
See how that goes

Yes I’ve no idea why speed is reduced when on 5 . Same on any device i use not just the shield , any ideas on that ? Can provider control that ?

On 2.4 just 2 phones and 2 laptops and heating controls

nvidia Shield - Tips & tricks [Read post #1]

Comments