E global central

If e-Global were a little more up front that the deliveries take 2 weeks and got rid of the fake tracking they would see a huge jump in customer satisfaction I think.

tedpan wrote: »

They say delivery takes 6-10 working days

I was just testing ye! :pac:

Purchased phone, stopped charging after 20 days. In perfect nick, in case from day 1, never dropped or damaged. Phone would not take charge from any other charger either, charger provided would charge other phones. Returned and they say it is work g fine when tested, they are a crowd of lying barstewards. Will be looking into reporting and seeking redress however possible, anyone pursued them in matters like this. They say they will refund, as within 30 days but want 40 Euro for return of goods.

septicsac wrote: »

Purchased phone, stopped charging after 20 days. In perfect nick, in case from day 1, never dropped or damaged. Phone would not take charge from any other charger either, charger provided would charge other phones. Returned and they say it is work g fine when tested, they are a crowd of lying barstewards. Will be looking into reporting and seeking redress however possible, anyone pursued them in matters like this. They say they will refund, as within 30 days but want 40 Euro for return of goods.

Starting a chargeback procedure with my bank on my visa debit, anyone tried this or had success. These lot are some bunch of scam artists, saying phone that would not charge will when they get it, avoid at all costs.

septicsac wrote:

Starting a chargeback procedure with my bank on my visa debit, anyone tried this or had success. These lot are some bunch of scam artists, saying phone that would not charge will when they get it, avoid at all costs.

Better to use a "real" credit card. Your protections as a consumer are much more powerful. (For future reference, obviously doesn't help this time.)
I wish you luck! Hopefully you'll run into the right person at your bank right away!

Just to throw in my experience so far.

I ordered a Samsung Galaxy Watch on 13th June.

Heard nothing for 5 days so on the 18th I emailed.
Heard back in a couple of hours to say the item was out of stock and please bear with them until it comes back in.
I've ordered from Grey market sites before so I know to expect delays.

I finally got an email on the 27th with the fake tracking

5 2019-07-01Your parcel has arrived at a sort facility.
4 2019-06-30Shipment will arrive at courier depot for sorting shortly.
3 2019-06-29Shipment is en-route to courier depot.
2 2019-06-28In transit.
1 2019-06-27The parcel has been picked by the courier; The parcel has left the courier's warehouse.

So I know at least a few more days before it will arrive with a courier in the UK.
Or I Could be unlucky and it end up like so many and it gets "stuck in customs"

Anyone who wants to buy camera equipment, I would seriously recommend www.Panamoz.com
I ordered my 5D mk IV and a few lenses from them. They gave me a discount when I asked cheekily by email too.
It arrived in 5 days from ordering and everything perfect. They also offer full UK warranty.
Any questions about them you can message me.

Shelleyhowarth wrote: »

Ordered a pair of Bose QC ii yesterday afternoon through PayPal and this morning my PayPal got hacked and the account was closed. Not sure if it's a coincidence or not.

Pretty big coincidence, but should be able to undo it no?

pajodublin wrote: »

Just to throw in my experience so far.

I ordered a Samsung Galaxy Watch on 13th June.

Heard nothing for 5 days so on the 18th I emailed.
Heard back in a couple of hours to say the item was out of stock and please bear with them until it comes back in.
I've ordered from Grey market sites before so I know to expect delays.

I finally got an email on the 27th with the fake tracking



So I know at least a few more days before it will arrive with a courier in the UK.
Or I Could be unlucky and it end up like so many and it gets "stuck in customs"

Anyone who wants to buy camera equipment, I would seriously recommend www.Panamoz.com
I ordered my 5D mk IV and a few lenses from them. They gave me a discount when I asked cheekily by email too.
It arrived in 5 days from ordering and everything perfect. They also offer full UK warranty.
Any questions about them you can message me.

In the same boat as you ordered a watch on the 19th June and getting the same tracking status for the last few days. Have emailed and heard nothing back so annoying

Shelleyhowarth wrote: »

Update: Emailed them yesterday as my item was meant to have a 24 hour dispatch and I still had received no follow-up email since I bought it. Got an email at 3am this morning informing me that the item is out of stock and that it is arriving for them in about 2-3 days. Seems to be the same generic email that everyone gets when they email them. I know I'll more than likely get the headphones in the end but I feel like it'll be more of a waiting game than anything.

Final update:
Received my Bose QC 35 ii headphones yesterday. Box was completely sealed with a layer of bubblewrap around it and absolutely no damage. They're definitely the real deal, they sound great and connect to the Bose Connect app on my phone.

In summary:
Order placed - 02/07/2019
I emailed them asking for a follow up - 04/07/2019
Replied to my email saying the headphones are out of stock - 05/07/2019
Update email saying that they are packing my order and it will be dispatched shortly - 05/07/2019
Update email saying that my order has been dispatched from their warehouse along with a tracking number - 09/07/2019

**Tracking information on eGlobal**
The parcel has been picked by the courier; The parcel has left the courier's warehouse. - 09/07/2019
In transit. - 10/07/2019
Shipment is en-route to courier depot. - 11/07/2019
Your parcel has arrived at DPD, please follow this link for further information: [link to DPD tracking page] - 12/07/2019

**Tracking information on DPD**
We've received your order details, but have not yet received your parcel - 08/07/2019
We have your parcel, and it's on its way to our Athlone depot - 12/07/2019
Sorted by distribution centre - 14/07/2019
Out for delivery - 15/07/2019
Delivered - 15/07/2019

Overall my experience was good, I got the headphones for €245 when they retail for €380 in Harvey Norman's. Only inconvenience was my PayPal being hacked the day after I placed the order but I'm not sure if that's actually linked to me using my PayPal to purchase the headphones. Once the item got to the DPD warehouse delivery was super quick. I ordered the headphones after reading a lot of reviews about eGlobal so I sort of knew what was in store for me (generic customer service response emails, fake tracking on their website, item taking longer to deliver than what they state on their website) and knew I would have to be patient with the process. Getting the headphones for €135 cheaper was worth the (almost) 2 week wait in my opinion but it might not be worth the wait for others. The whole process went very smoothly for me but I know that is not always the case with others so I guess I'm one of the lucky ones.

Will update this if any problems arise with the headphones but I can't see that happening anytime soon.

leck wrote: »

Thinking of buying a phone from eglobal. No experience with them. Would it be better to pay with Visa Debit or PayPal?

PayPal or credit card. With Visa Debit there's no quick and easy way to get your money back.

Just an addition, I've use eglobal before for a couple of high value items, phones headphones etc. Everything came eventually (2-3 weeks), new and sealed.

They're shipping times are a lie, dispatch takes up to a week and then maybe another week in transit. It's pretty obvious the items are actually coming from China and being trafficked through Amsterdam or other European cities to avoid customs and taxes.

Anyone sent anything back for warranty repair? My phone won't charge anymore & I'm dreading dealing with EGC... They've already said that they'll only respond to me within 5-7 days... sure you would want to need your phone for anything important...

Hi guys, sorry if this was already talked here...

I'm from Brazil and I'm living in Ireland with my wife, we needed to buy new phones and my friend who lives here recommended me eglobalcentral, he bought a S10 for his wife there, received after a long time of waiting and it's working perfectly.

My concern is that I bought a MI9 for me and a A70 for my wife, i've read some people complaining about some Xiaomi phones sold by eglobal, should I be concerned?

We received a message from them after maybe 3 weeks after the payment with a "tracking number" from DPD and in their site the last info is that our phones "its on its way to our Athlone depot", how long it takes to arrive in Ireland after leave the UK?

Sorry if its something repeated and my English,

Cheers.

Heraldoffreeent wrote: »

I've something being delivered by tomorrow by DPD, it originated in the UK, after I got the message you got, Athlone depot etc, I got a email from the DPD in Ireland saying they were taking charge of my package, gave me a different tracking no and sent me to here:


Usually from the UK and athlone delivery to you= 2/3 days.

Thanks for answering. I received the package today, everything okay and the phones were really well protected, I was a lil' bit worried to be honest.

Bluefoam wrote: »

Anyone sent anything back for warranty repair? My phone won't charge anymore & I'm dreading dealing with EGC... They've already said that they'll only respond to me within 5-7 days... sure you would want to need your phone for anything important...

It would be safer to do the repair yourself. They could inspect it and say it was customer damage, then ask you to pay to receive it back in same condition or they keep it.