Revolut Megathread.

Quackster wrote: »

Had that when I changed phone recently too. It's a one-time security check that can't be bypassed.

The one I am getting is something along the lines of

'Revolut want to a Selfie to verify it's you, we don't care how you look, it's just for security, nobody will see it. We will use the selfie to verify you from now on every time you login'
That's not exactly it, but that is what made me take notice. I don't want selfie login. I have rolled back many apps, so far I am on 7.19,2 I think, and still requires updating app before continuing, so not sure how far I am going to have to go (started as far back as last August).
I don't care if it makes me sound like a tinfoil hat wearer, I don't want a financial company having all of my details - passport details, phone number, address, DOB, PIN, email address, what I spent my last €5 on, when I last topped up, how much I topped up by etc. and now demanding I use a selfie login. Any of those other details should be enough. Even two of them.
I will try a few more previous app versions, and see if I can login without signing up for a selfie login, and if not, happily leave.
They aren't the best option, but at the minute they are one of the best in Ireland. Waiting for a few to launch here.

jeffk wrote: »

You think that's bad, N26 wanted all sorts when factory reset phone, even down to waiting 12 hours from talking to customer care to starting process (as good as setting up again)

Number on passport
Expiry
What's my number, then tell them a code from text message
Then picture of my passport two different ways
Selfie including moving my face
Then had to wait to accept all that before could use account

I had no issues with N26 yet.
I signed in, verified number. So far they send me a PIN to my number to confirm anything when logging in, but the card etc. works as normal.

Crypto exchanges varied for me, from ridiculously easy to a bit of hassle, but so far Revolut has been the toughest. I can't get anything to work without agreeing to selfie from now on.
I also don't know what may come after that, if they will want further proof.

I'm including Crypto exchanges with 2FA and no master key in that list.

Supercell wrote: »

I keep getting a message saying there is a problem when trying to top up my Revolut card using googlepay (KBC card) anyone else having issues today?

Having this problem today. Always worked up until now. Did you get it sorted?

Hi all, I am confused on how much a transfer from my revolut (euro) to a polish bank account (not revolut, not euro) will cost me? Its quite a large amount i am transferring so not sure if revolut is my best bet. Their help section is not very helpful.

I've used it to transfer money to SA bank accounts. No problem.

Have also sent one of my spare cards to a family member.
They just pay or withdraw as they wish (as long as I have topped up).

I’m not an investor but even I am starting to question things :pac:

Those investors are taking some real whisks

Suckit wrote: »

My Mother currently having a nightmare trying to put money on her card through AIB.
She got a new card last month, and ever since that, there is a verification (that always fails) when she tries to top up. She normally rings and gets the restriction removed and the money added. But today the girl is telling her that the restriction is by Visa not AIB and there is nothing she can do.
She said revolut is seen as dodgy by them or something to that effect, which is BS, as no need to go into that part.
Is there any way of removing the AIB verification for revolut so that she can send money to revolut as she needs?

Use google pay to top up revolut. Aib work with google pay.

JamesBond2010 wrote: »

Use google pay to top up revolut. Aib work with google pay.

Buffman wrote: »

She can just do an ordinary online bank transfer to the Revolut account. Set it up as a beneficiary once and it's done with. Normally arrives next working day for me.

Thanks, missed those as I had to go after posting and only back now.

She got sorted in the end. After a lot of back and forth (and waiting for callbacks that never came), AIB had all sorts of reasons for her, Visa are upping their fraud detection, they have flagged Revolut as a threat etc..
She eventually got through to one girl who was able to check something and get through to another department. It turns out that when she was trying to transfer, she was getting denied instantly instead of having the AIB code page appear and receiving an SMS with the code to verify it was her and her device.
Hopefully that is the end of that hassle, as she doesn't need to be dealing with that, I think she said she was 2 hours on the phone to them today in total, 1 in the morning back and forth and 1 later broken up into 30 minutes and a couple of others. I was getting the calls in the meantime to see if I could help in any way. One of the staff suggested she got a family member to help her as she might be doing something wrong. She wasn't.

Eir wouldn't accept Revolut, is that illegal?
I asked her why, and she said machines not able to or something.

I believe it's technically illegal if for something like a DD. I guess their systems are configured for Irish Ibans and the likes, + I doubt they like people using Revolut for bills/DD, and maybe they're just told to not accept it to chance it.

You might be able to press to get them to use it, but it's probably a few hours work!

Thanks, it was my mother on to an agent, she used bank card, but I will change it if possible. I'm pretty sure I have her revolut details, I will get eir account login from her and chenge it in there hopefully.

beachhead wrote: »

EU banking regs

PTSB's interpretation of EU regs