Revolut Megathread.

Toots

Starting a new thread as the old one had reached the 10k post limit.

Link to old thread: https://www.boards.ie/vbulletin/showthread.php?t=2057481488

Carry on

_Godot_

Still waiting on my failed pending transaction to revert. Hopefully it'll be back by monday.

irishgeo

An FAQ post would be good to answer some of the simple questions while this new thread is new

Dodge

Question 1 : Can I use this as my main bank?

Answer 1: Well it’s complicated...

adox

They seem to be having problems with payments this morning.
I opened the app and theres a banner saying they are having issues with all payments.

Kopparberg Strawberry and Lime

adox wrote: »

They seem to be having problems with payments this morning.
I opened the app and theres a banner saying they are having issues with all payments.

Saw the same myself been using it on Gpay no issues however.

Might not be affecting everyone. But it didn't say which providers was giving trouble. Possibly different for visa and MasterCard ?

BOBIDGE

Quick question - probably asked a lot.

I am looking to buy £1,200. Is it best to exchange here (An Post) or take out in Edinburgh.

I need the money all at once. The atm limit may not be enough

Just cannot find a definite answer. Thanks!

I couldn’t get something paid with it directly or via paypal yesterday.

awec

Had a declined payment yesterday morning as well, just thought it was yet another payment that hadn't gone through properly.

RexHamilton

When people say they've had a declined payment, is that a missed direct debit or is the card being declined in a shop?

I've just signed up. I get paid into my BoI account and was thinking of using Revolut as like a spending account. Leaving money in Bank of Ireland for direct debits and the like and transferring a certain balance to Revolut and having that as my 'spending money' for the month. I'm poor at budgeting, so was going to try this as a tactic to force me to keep an eye on my budgeting and my spending.

I also travel a bit so the currency exchange is obviously very handy.

But if the cards are getting rejected or being declined for every day use, that puts a bit of a spanner in the works for my plan.

Marlow

RexHamilton wrote: »

was thinking of using Revolut as like a spending account

This is exactly how I use Revolut every single day. Never have a problem, to be honest.

/M

RexHamilton

RexHamilton wrote: »

When people say they've had a declined payment, is that a missed direct debit or is the card being declined in a shop?

I've just signed up. I get paid into my BoI account and was thinking of using Revolut as like a spending account. Leaving money in Bank of Ireland for direct debits and the like and transferring a certain balance to Revolut and having that as my 'spending money' for the month. I'm poor at budgeting, so was going to try this as a tactic to force me to keep an eye on my budgeting and my spending.

I also travel a bit so the currency exchange is obviously very handy.

But if the cards are getting rejected or being declined for every day use, that puts a bit of a spanner in the works for my plan.

Mine was an attempted top-up on DPD.

awec

RexHamilton wrote: »

When people say they've had a declined payment, is that a missed direct debit or is the card being declined in a shop?

I've just signed up. I get paid into my BoI account and was thinking of using Revolut as like a spending account. Leaving money in Bank of Ireland for direct debits and the like and transferring a certain balance to Revolut and having that as my 'spending money' for the month. I'm poor at budgeting, so was going to try this as a tactic to force me to keep an eye on my budgeting and my spending.

I also travel a bit so the currency exchange is obviously very handy.

But if the cards are getting rejected or being declined for every day use, that puts a bit of a spanner in the works for my plan.

In my case, the payment appears to go through at the time, but when you open the app later it says declined. It has happened a few times. Other times it will sit as pending for ages, and then suddenly declined.

Only once has it ever actually come up as declined in the shop.

I just use it for spending, I don't bother with direct debits or anything like that. I don't trust it for those yet.

BKWDR

Marlow wrote: »

This is exactly how I use Revolut every single day. Never have a problem, to be honest.

/M

Me also, get paid into Ulsterbank. Transfer over 'allowance' for the 2 weeks and work off that for all fiddly purchases contactless / lunch / online and never had a problem with it.

Marlow

awec wrote: »

In my case, the payment appears to go through at the time, but when you open the app later it says declined. It has happened a few times. Other times it will sit as pending for ages, and then suddenly declined.

Only once has it ever actually come up as declined in the shop.

I just use it for spending, I don't bother with direct debits or anything like that. I don't trust it for those yet.

Have you checked into things like location security enabled ?

I have had instances like this, where a shop for example registered the terminal to their headquarters and i am obviously miles from that. Holland and Barretts are bad for that.

But that's not really Revoluts fault. Once you disable the location security, it goes through. So it's well worth checking if it's because you're security settings prevented the payment from being processed.

/M

browne_rob5

awec wrote: »

In my case, the payment appears to go through at the time, but when you open the app later it says declined. It has happened a few times. Other times it will sit as pending for ages, and then suddenly declined.

Only once has it ever actually come up as declined in the shop.

I just use it for spending, I don't bother with direct debits or anything like that. I don't trust it for those yet.

Does the retailer lose out if the payment comes up as declined in the app later and you have already left with your goods?

LizardKing

Latest UI / UX update to the APP is terrible. slide between accounts is replaced by drop down which requires more steps

Also cannot easily see the value of crypto accounts in local currency. This is terrible. I hope they change this back or fix it.

awec

Marlow wrote: »

Have you checked into things like location security enabled ?

I have had instances like this, where a shop for example registered the terminal to their headquarters and i am obviously miles from that. Holland and Barretts are bad for that.

But that's not really Revoluts fault. Once you disable the location security, it goes through. So it's well worth checking if it's because you're security settings prevented the payment from being processed.

/M

Yea it's not that. Yesterday a payment in my work canteen eventually was declined, I've made hundreds of payments there the past few weeks no bother.

browne_rob5 wrote: »

Does the retailer lose out if the payment comes up as declined in the app later and you have already left with your goods?

Yep.

mcgovern

I've been using Revolut for a good while, previously verified using driving license but now they are asking me to verify again and will only accept passport.
My passport is out of date so they won't accept it and I'm not spending €75 on a new passport just for Revolut. However they've now blocked my cards and all function on the account so I can't withdraw the money still in there. Their support are useless and will lie just to get rid of you.
So just a warning to everyone, don't leave money sitting in Revolut.

Johnny Sausage

Amazing how many people dont seem to have a valid in date passport

(not a dig at anyone just an observation)

irishgeo

mcgovern wrote: »

I've been using Revolut for a good while, previously verified using driving license but now they are asking me to verify again and will only accept passport.
My passport is out of date so they won't accept it and I'm not spending €75 on a new passport just for Revolut. However they've now blocked my cards and all function on the account so I can't withdraw the money still in there. Their support are useless and will lie just to get rid of you.
So just a warning to everyone, don't leave money sitting in Revolut.

They have to comply with money laundering legislation.

msmx5

mcgovern wrote: »

I've been using Revolut for a good while, previously verified using driving license but now they are asking me to verify again and will only accept passport.
My passport is out of date so they won't accept it and I'm not spending €75 on a new passport just for Revolut. However they've now blocked my cards and all function on the account so I can't withdraw the money still in there. Their support are useless and will lie just to get rid of you.
So just a warning to everyone, don't leave money sitting in Revolut.

Thanks for the warning - good to note, especially for those without a passport.

However they have been hounding people to verify with a Passport for over a year now - I suppose the day of blocking the account was bound to come.

If they consider the account as not verified then they are at risk of falling foul of compliance and money laundering regulations. Might be worth asking in their chat how you go about closing the account or withdrawing funds and freezing account until you are in a position to re-verify using a passport.

mcgovern

msmx5 wrote: »

Thanks for the warning - good to note, especially for those without a passport.

However they have been hounding people to verify with a Passport for over a year now - I suppose the day of blocking the account was bound to come.

If they consider the account as not verified then they are at risk of falling foul of compliance and money laundering regulations. Might be worth asking in their chat how you go about closing the account or withdrawing funds and freezing account until you are in a position to re-verify using a passport.

Their answer is that the money is still in the account and when I re-verify I can have access to my funds again. No other method possible. Interestingly my account only got blocked after contacting them to see why they wouldn't accept my ID (didn't realise passport had expired and they don't accept public service card).

Berserker5

I'm seeing an' activate card' banner in the cards section of the app

It usually says freeze/unfreeze there, what does that mean?

I changed phone today would that cause it

BKWDR

Anyone any reason why Google pay keeps removing the contactless ability of my cards. Revolut and ulsterbank

I'm constantly having to go in and reverify like they are being wiped

Would clearing memory do it.

Atlantic Dawn

When your passport runs out will they seek a scan/copy of the new passport and suspend your account from expiry date?

Berserker5

What happens if you're account is suspended, can u transfer the money out?

DubDJ

Atlantic Dawn wrote: »

When your passport runs out will they seek a scan/copy of the new passport and suspend your account from expiry date?

I wouldn’t imagine they would, the passport is just there to confirm your identity. Unless you identity changes after it expires I can’t see any issue with it :P

Saying that, I don’t understand why they don’t accept expired passports in the first place. Same thing as a new one, I never understood the issue places have with excepting them.

Suckit

Berserker5 wrote: »

What happens if you're account is suspended, can u transfer the money out?

My passport (that I used) expired years ago, a few weeks after I signed up.

Johnny Sausage

DubDJ wrote: »

I wouldn’t imagine they would, the passport is just there to confirm your identity. Unless you identity changes after it expires I can’t see any issue with it :P

Saying that, I don’t understand why they don’t accept expired passports in the first place. Same thing as a new one, I never understood the issue places have with excepting them.

Because they are expired and no longer a valid document

Berserker5

Berserker5 wrote: »

I'm seeing an' activate card' banner in the cards section of the app

It usually says freeze/unfreeze there, what does that mean?

I changed phone today would that cause it

? Anyone

Johnny Sausage

Berserker5 wrote: »

? Anyone

You'd probably get an answer from Revolut chat

bungaro79

Going to Japan next year and I'm hoping to use this as my main card. I know I can withdraw money using it over. On the main page, I know its usually in your default currency but can I open a JPY account and just top it up with a tenner here and there like a little savings account?

Johnny Sausage

bungaro79 wrote: »

Going to Japan next year and I'm hoping to use this as my main card. I know I can withdraw money using it over. On the main page, I know its usually in your default currency but can I open a JPY account and just top it up with a tenner here and there like a little savings account?

yep, i have a JPY account on mine

GBX

Has anybody had the app freeze when trying to add a note while sending money?

Kat1170

GBX wrote: »

Has anybody had the app freeze when trying to add a note while sending money?

Yep.

Suckit

I am going to ask in Revolut anyway, but on the off chance that somebody in here knows the answer...

Can multiple people be allowed access to one revolut account, with restrictions - e.g. 3 nominated people have to agree to withdraw any cash, but everyone else can see the cash in the account when it is there, or how it is being spent.
Or is there any bank account/virtual account that allows that?
Hoping to make my life a little easier and it just occurred to me that it may be possible with revolut.

BKWDR

Worth noting for anyone who was waiting, fitbit pay now accepts Revolut in their wallet on their devices. And visa cards / regular accounts

Edit: Garmin Pay works on Revolut now too. (non premium)

DubDJ

Johnny Sausage wrote: »

Because they are expired and no longer a valid document

Whether is expired or not shouldn’t matter, if the photo matches the person then it confirms their identify. For travel purposes fair enough, but as a method to prove who you are a date printed on it should have no baring on that.

I have to say I agree with the others here who don’t like the new drop down for switching currency in the app. I mostly used euro myself but still find the UI feels a bit more cluttered. Less focus on the current balance, hopefully they revert like they did after they moved the cards tab to the dashboard page.

Kat1170

I'd be far more worried if they accepted out of date documents.

CosmicFool

DubDJ wrote: »

Whether is expired or not shouldn’t matter, if the photo matches the person then it confirms their identify. For travel purposes fair enough, but as a method to prove who you are a date printed on it should have no baring on that.

I have to say I agree with the others here who don’t like the new drop down for switching currency in the app. I mostly used euro myself but still find the UI feels a bit more cluttered. Less focus on the current balance, hopefully they revert like they did after they moved the cards tab to the dashboard page.

It's an out of date passport. They cannot use it. Not their fault. That's on you.

Supercell

Now that Brexit is a nailed on certainty for the end of January will SEPA transfers and even using Revolut be a runner any longer as they are UK based?

Marlow

Supercell wrote: »

Now that Brexit is a nailed on certainty for the end of January will SEPA transfers and even using Revolut be a runner any longer as they are UK based?

They are also Luxembourg based ... they got an eMoney license there because of Brexit ... why do you think all these ID renewals were done over the last year ?

Also, SEPA won't be abolished for the UK, just because they leave the EU.

/M

Supercell

Thanks Marlow, good information.

Yggr of Asgard

Marlow wrote: »

They are also Luxembourg based ... they got an eMoney license there because of Brexit ...

/M

That is incorrect, they did withdraw their application following the regulator and some politicians there having problems with the application.

Hey have both a bank and emoney license in Lithuania.

And with the regular there under political and EU pressure they need to be 100% compliant.

Quackster

Supercell wrote: »

Now that Brexit is a nailed on certainty for the end of January will SEPA transfers and even using Revolut be a runner any longer as they are UK based?

While the UK will formally cease to be a full member of the EU on January 31st if the current deal is ratified, they will then enter a transition period during which everything will remain as if they still were a full member.

The real change will be at the end of the transition period, currently scheduled for 31st December 2020. If no agreement on a way forward is reached by this date, the default scenario would then be a crash-out Brexit.

Supercell

Its strange, my wife has Revolut on her Paypal and unless she specifically says transfer in euros when sending money, it defaults to billing her card in Sterling even though euros are her primary currency in the wallet section. I use KBC with Paypal and dont have that issue so thaats why I assumed it was because Revolut was a UK registered card or something.

msmx5

Supercell wrote: »

Its strange, my wife has Revolut on her Paypal and unless she specifically says transfer in euros when sending money, it defaults to billing her card in Sterling even though euros are her primary currency in the wallet section. I use KBC with Paypal and dont have that issue so thaats why I assumed it was because Revolut was a UK registered card or something.

Its been covered here before - there are settings in Paypal to select your default currency, on either a per transaction basis or to set a default. They/Paypal probably use Sterling as your wifes cards BIN is UK based. KBC would be Irish.

It IS possible to change in Paypal and is recommended to do that so you don't get ripped off with Paypal exchange rates.

(the procedure at the following link used to work - by bringing you to the "classic" settings page but Paypal seem to have removed that now)


UPDATE: Here is the link from a previous post of mine - still works https://www.paypal.com/uk/cgi-bin/webscr?cmd=_profile-merchant-pull-funding&buyer_hubREPLY

Suckit

^^^ Not sure if that is the updated method.
They have changed it again, and it's no longer straightforward to get to the classic site.

The new method is post #5 on this thread by Ten Pin
https://www.boards.ie/vbulletin/showthread.php?t=2058035897

Marlow

Yggr of Asgard wrote: »

That is incorrect, they did withdraw their application following the regulator and some politicians there having problems with the application.

Hey have both a bank and emoney license in Lithuania.

And with the regular there under political and EU pressure they need to be 100% compliant.

Must have missed that transition, but that still places them within the EU for both banking and eMoney.

Suckit wrote: »

^^^ Not sure if that is the updated method.
They have changed it again, and it's no longer straightforward to get to the classic site.

The new method is post #5 on this thread by Ten Pin
https://www.boards.ie/vbulletin/showthread.php?t=2058035897

It differs a bit depending if you have a private account or a business account with PayPal and you can only change it for lets say automated payments etc.

The issue here is not Revolut. It's PayPal. And they bl***** do it for all card issuers. They have a weird way of determining what type of card you have that completely ignores what your card is coined for.

It's a big source of income for PayPal, so you can see, how they're making it complicated.

/M

extra gravy

I see that you can now trade stocks via Revolut. Anybody considering this?