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Eir GoMo - €9.99/month SIM only (unlimited calls, texts and 80GB data, 10Gb EU Roam

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    #542
    flanzer
    Registered Users Posts: 3,133 ✭✭✭flanzer


    shmeee wrote: »
    What areas of Tipp?

    From going around parts of Tipp a good bit over the last few months, these are the black spots for Eir Coverage I discovered, again its touch and go coverage and 3G is poor:

    New Inn, outskirts Cahir towards Clonmel, Templetouhy, Dundrum, Upperchurch, Templederry, Kilcommon, Puckaun, Golden, Aherlow, Drangan. Some examples. You will be able make calls and sent sms etc, but some data services are slow or will be very laggy.

    North Tipp. Between Ballina and Portroe and parts on Nenagh. Generally hilly areas where brutal on Three, but are much improved with Vodafone


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    #543
    spongerobinson
    Registered Users Posts: 569 ✭✭✭spongerobinson


    I was onto Eir live chat just now. Twice now I've been told by them I don't need to provide cancellation notice for my SIMO plan with them. Also, they were posting links to GoMo website in the chat to me, so they don't seem to be distancing themselves too much from it.


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    #544
    ConorMcNuggets
    Banned (with Prison Access) Posts: 17 ✭ConorMcNuggets


    Aquos76 wrote: »
    Looks like you are correct about the billing date, however there is still a bit of confusion over the 9.99 activation fee, apparently its now the fee for the Oct bill!

    Ahhh that makes sense.

    A 10 euro "activation fee" to cover Octobers usage.

    I guess they did this so it's less hassle than trying to pro rata usage at different stages in October and they'll also have less complaints of being accused of being ripped off for charging a tenner for a few days usage because now it's an activation fee.


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    #545
    fryup
    Registered Users Posts: 18,069 ✭✭✭✭fryup


    can you get mobile BB through a dongle with this?


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    #546
    PCros
    Registered Users Posts: 2,069 ✭✭✭PCros


    spongerobinson wrote: »
    I was onto Eir live chat just now. Twice now I've been told by them I don't need to provide cancellation notice for my SIMO plan with them. Also, they were posting links to GoMo website in the chat to me, so they don't seem to be distancing themselves too much from it.

    Would this be the same if I was on contract with Eir?


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    #547
    shmeee
    Registered Users Posts: 8,651 ✭✭✭shmeee


    flanzer wrote: »
    North Tipp. Between Ballina and Portroe and parts on Nenagh. Generally hilly areas where brutal on Three, but are much improved with Vodafone

    Can really only comment from area between Ballina to Birdhil and onto Nenagh. Found it ok around there when every I was using it. But was never off the beaten track as such.

    @ €9.99, could chance it on and not port number and see how coverage fares out for you. Not huge loss if poor then.


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    #548
    ConorMcNuggets
    Banned (with Prison Access) Posts: 17 ✭ConorMcNuggets


    DonJose wrote: »
    I'm with or was with 48months. I ordered the GoMo sim yesterday. It arrived today. I changed my "Move My Number" request from next week to today at 11am. I put my new sim card in, turned off my phone and turned it back on at 11:02 and I'm now on the GoMo network receiving calls and text on 4G. Happy customer.

    Where do I change the move my number date??


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    #549
    Luckylow10
    Registered Users Posts: 137 ✭✭Luckylow10


    @ aquos76


    From that chat transcript it looks like there is a bit of confusion/mix up. At the beginning he says you will be charged for Oct usage and also novembers payment, and if it bothers u just until 1st November so u won’t be charged for October usage.?

    I believe The 9.99 activation fee applies regardless of when you sign up


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    #550
    TheDriver
    Registered Users Posts: 12,417 ✭✭✭✭TheDriver


    The billing is very confusing. Is the 9.99 include the 1st month as someone seems to get from the chat or is it something else.
    Sounds like the safest thing is to order now and set a port date of 1st Nov.


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    #551
    DonJose
    Registered Users Posts: 3,470 ✭✭✭DonJose


    ConorMcNuggets wrote: »
    Where do I change the move my number date??

    Click on Account Details, scroll down to "Move My Number" click on that. You can change the move date there.


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    #552
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,032 Mod ✭✭✭✭Aquos76


    ConorMcNuggets wrote: »
    Ahhh that makes sense.

    A 10 euro "activation fee" to cover Octobers usage.

    I guess they did this so it's less hassle than trying to pro rata usage at different stages in October and they'll also have less complaints of being accused of being ripped off for charging a tenner for a few days usage because now it's an activation fee.

    Confirmed again by a second agent, the 9.99 Activation fee covers the month which you are signing up for, so essentially the earlier in the month you sign up the better
    Sarah [11:15:05 AM]
    Hey! Thanks for getting in touch. My name is Sarah.How can I help?
    You [11:15:59 AM]
    hi Sarah, quick question, is the 9.99 i was charged at sign up, does this cover October's bill?
    Sarah [11:16:29 AM]
    You are charged once you sign up then bill will generate on the 1st of the month and we will request payment from your card on the 8th of the month. You can pay manually via MyGoMo during this time if you wish.
    You [11:17:21 AM]
    i get that, but what i am trying to find out, will I be charged 9.99 for Oct and then 9.99 on the 1st Nov?
    You [11:17:59 AM]
    Ive already paid 9.99 at sign up, so what happens between today and the 31st Oct?
    Sarah [11:18:01 AM]
    Yes if you buy the SIM in october.
    You [11:19:09 AM]
    This is very confusing, Ive already paid 9.99, so will I have to pay 9.99 for usage between today and end of Oct and then another 9,99 for month of November
    Sarah [11:20:03 AM]
    Oh sorry no your next bill will be in November. Once you have paid the 9.99 activation fee thats it for October.
    You [11:20:29 AM]
    ah perfect, thanks
    Sarah [11:20:37 AM]
    No problem. Is there anything else I can help you with today?
    You [11:23:25 AM]
    No thank you


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    #553
    shmeee
    Registered Users Posts: 8,651 ✭✭✭shmeee


    TheDriver wrote: »
    The billing is very confusing. Is the 9.99 include the 1st month as someone seems to get from the chat or is it something else.
    Sounds like the safest thing is to order now and set a port date of 1st Nov.

    That's exactly what I done.

    Set port date as 1st Nov.

    Paid €9.99 yesterday activation fee and since this has been charged to my card.

    Until we get clarification on the activation fee, it seems the safest.

    Has any who moved Port Date forward got charged another €9.99? As this was what they originally stated.



    *Edit as see another GoMo agent quoted above:

    Sarah [11:20:03 AM]
    Oh sorry no your next bill will be in November. Once you have paid the 9.99 activation fee thats it for October.

    So that's it confirmed, I will move port date when sim arrives then.


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    #554
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,032 Mod ✭✭✭✭Aquos76


    TheDriver wrote: »
    The billing is very confusing. Is the 9.99 include the 1st month as someone seems to get from the chat or is it something else.
    Sounds like the safest thing is to order now and set a port date of 1st Nov.

    Setting the port date is irrelevant as the sim is active on the 085 number once it arrives. The 9.99 activation fee covers the billing period from sign up, up to the next calendar month.


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    #555
    Luckylow10
    Registered Users Posts: 137 ✭✭Luckylow10


    Aquos76 wrote: »
    Confirmed again by a second agent, the 9.99 Activation fee covers the month which you are signing up for, so essentially the earlier in the month you sign up the better



    Wow it gets even more confusing, so does that mean if u sign up 1 November u don’t have to pay the activation fee? U only pay November’s fee?


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    #556
    ConorMcNuggets
    Banned (with Prison Access) Posts: 17 ✭ConorMcNuggets


    DonJose wrote: »
    Click on Account Details, scroll down to "Move My Number" click on that. You can change the move date there.

    When I click that I get:

    This action is unavailable until your service is activated.


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    #557
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,032 Mod ✭✭✭✭Aquos76


    Luckylow10 wrote: »
    Wow it gets even more confusing, so does that mean if u sign up 1 November u don’t have to pay the activation fee? U only pay November’s fee?

    Yes, looks that way


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    #558
    ConorMcNuggets
    Banned (with Prison Access) Posts: 17 ✭ConorMcNuggets


    Luckylow10 wrote: »
    Wow it gets even more confusing, so does that mean if u sign up 1 November u don’t have to pay the activation fee? U only pay November’s fee?

    I would say yes.

    But it's hardly a deal breaker, just take it that the 10 euro is an activation fee and you have free usage until the end of the month


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    #559
    tylerdylan
    Registered Users Posts: 223 ✭✭tylerdylan


    ConorMcNuggets wrote: »
    When I click that I get:

    This action is unavailable until your service is activated.

    I got that too and asked in live chat they said that I need to wait 24 hours to change the date


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    #560
    Luckylow10
    Registered Users Posts: 137 ✭✭Luckylow10


    ConorMcNuggets wrote: »
    I would say yes.

    But it's hardly a deal breaker, just take it that the 10 euro is an activation fee and you have free usage until the end of the month


    Not deal breaker but kind of relevant if ur gonna sign up last few days of the mnth.


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    #561
    DonJose
    Registered Users Posts: 3,470 ✭✭✭DonJose


    ConorMcNuggets wrote: »
    When I click that I get:

    This action is unavailable until your service is activated.

    Did you already schedule your move and validate your number via SMS. I put my new sim in my phone before I rescheduled my move. Try sticking your new sim card in your phone and see if that activates your service. My move date was a week away. I changed it to today as I wasn't expecting to received the GoMo sim card so fast.


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    #562
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Rang eir to give notice on my 30 day sim only plan and was told I don't need to give notice and once the number is ported it will cancel automatically?

    I'm a bit sceptical.... anyone else get told this? I was under the impression you need to give notice on the 30 day plans.

    I signed up for gomo with a future date in November so hoping I wont get charged until then, still haven't received any email from them after signing up yesterday afternoon, this happen anyone else? Only small thing is the lack of wifi calling, I do get a bit of use out of it but its not that big a deal either.


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    #563
    Dannyman76
    Registered Users Posts: 167 ✭✭Dannyman76


    If you pay for the month in advance how are people charged for out of plan charges?


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    #564
    DonJose
    Registered Users Posts: 3,470 ✭✭✭DonJose


    tylerdylan wrote: »
    I got that too and asked in live chat they said that I need to wait 24 hours to change the date

    I setup my account yesterday at 12:36 and changed the move my number around 10:30 today so 22 hours to change the date here.


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    #565
    xckjoo
    Registered Users Posts: 3,349 ✭✭✭xckjoo


    Aquos76 wrote: »
    Setting the port date is irrelevant as the sim is active on the 085 number once it arrives. The 9.99 activation fee covers the billing period from sign up, up to the next calendar month.


    I ported to Three recently and they told me not to put the new SIM into my phone until after the old one stopped working. Do the SIMs get locked to a number once they're used on a network? I'm out of the country on the 1st of November so don't have much choice but to eat the cost. Will just be glad to be off Three :D


    Their chat support seems to be down for me. Anyone else having same issue? Wondering about moving my porting date and if the process of adding a second SIM is to just click "Buy Now" on the main site/


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    #566
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,032 Mod ✭✭✭✭Aquos76


    Karina Limited Prize wrote: »
    Rang eir to give notice on my 30 day sim only plan and was told I don't need to give notice and once the number is ported it will cancel automatically?

    I'm a bit sceptical.... anyone else get told this? I was under the impression you need to give notice on the 30 day plans.

    I signed up for gomo with a future date in November so hoping I wont get charged until then, still haven't received any email from them after signing up yesterday afternoon, this happen anyone else? Only small thing is the lack of wifi calling, I do get a bit of use out of it but its not that big a deal either.

    As you are charged in advance, that just wont be issuing you any money due back to you, I would assume, I stand corrected though.


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    #567
    ConorMcNuggets
    Banned (with Prison Access) Posts: 17 ✭ConorMcNuggets


    Luckylow10 wrote: »
    Not deal breaker but kind of relevant if ur gonna sign up last few days of the mnth.

    Not really because it's an "activation fee".

    3 options are:

    Sign up now, use from now - 10 euro now + 10 euro in November
    Sign up now, use from November - 10 euro now + 10 euro in November
    Sign up in November, use from November - 10 euro then + 10 euro in December (no guarantee deal will cost the same though)

    If you sign up now, you're paying until the end of October. So if you're not going to use it in October you will not get any usage for that 10 euro you paid, but they'll probably have more than 100k next month.


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    #568
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,032 Mod ✭✭✭✭Aquos76


    Dannyman76 wrote: »
    If you pay for the month in advance how are people charged for out of plan charges?

    October's out of plan charges would be added to the 9.99 fee for November, I can see problems here though as they aren't giving themselves much of a time frame, that's the reason why many providers always went with the 5/6 and 7th of the month to issue bills


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    #569
    ConorMcNuggets
    Banned (with Prison Access) Posts: 17 ✭ConorMcNuggets


    DonJose wrote: »
    Did you already schedule your move and validate your number via SMS. I put my new sim in my phone before I rescheduled my move. Try sticking your new sim card in your phone and see if that activates your service. My move date was a week away. I changed it to today as I wasn't expecting to received the GoMo sim card so fast.

    I haven't received my new sim yet.

    The reason I can't move is because I sent it to another address and won't get my hands on the sim for a few weeks..


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    #570
    GarIT
    Registered Users Posts: 8,671 ✭✭✭GarIT


    Tinder Surprise wrote: »
    my wife is currently with Eir (non contract) paying €25pm

    am i wrong in assuming the service/coverage would be exactly the same as using the same network?

    also would her number need to be ported seeing as currently with Eir

    A little. I believe Eir still has 2G masts that are available if your connection to 4G and 3G are too weak or unavailable. GoMo will not be providing 2G.


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    #571
    AlmightyCushion
    Moderators, Education Moderators, Technology & Internet Moderators Posts: 35,057 Mod ✭✭✭✭AlmightyCushion


    ConorMcNuggets wrote: »
    Not really because it's an "activation fee".

    3 options are:

    Sign up now, use from now - 10 euro now + 10 euro in November
    Sign up now, use from November - 10 euro now + 10 euro in November
    Sign up in November, use from November - 10 euro then + 10 euro in December (no guarantee deal will cost the same though)

    If you sign up now, you're paying until the end of October. So if you're not going to use it in October you will not get any usage for that 10 euro you paid, but they'll probably have more than 100k next month.

    I can't see that happening. iD had some great offerings (especially the staff offer for friends and family when they first set up) and by the time they closed down they only had about 50,000 customers.


This discussion has been closed.
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