Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Sky Unlimited and Sky Talk

Options
1…6791112…39

Comments

  • Options
    #242
    lockup35
    Registered Users Posts: 133 ✭✭lockup35


    Do they offer unlimited downloads on non-NGB exchanges? Hopefully we won't have the same issues here that they did in parts of the UK..

    http://www.theregister.co.uk/2013/01/22/sky_broadband_adding_customers_first_capacity_after/


  • Options
    #243
    aramush
    Registered Users Posts: 1,013 ✭✭✭aramush


    Busted21 wrote: »
    Hi Guys just wondering when you sign up for the Broadband and talk services or are you guys trialing it for Sky?

    im anxious to move from Vodafone to Sky but according to the website there still only registering for interest

    looking forward to your feedback

    Thanks

    Noel

    The trail period has finished, you won't be able to avail of sky broadband and talk until April/May of this year.


  • Options
    #244
    positron
    Registered Users Posts: 6,283 ✭✭✭positron


    Ordered on 16th, and apart from two mails from sky, absolutely no other progress. MySky tracking still shows that "We are sorry there has been a delay with your order. We are working to progress your order however, if you are still seeing this message after five or more days, bang your head against the keyboard until you knock yourself out so that the waiting would be less painful..."


  • Options
    #245
    BrianHal
    Registered Users Posts: 194 ✭✭BrianHal


    lockup35 wrote: »
    Do they offer unlimited downloads on non-NGB exchanges? Hopefully we won't have the same issues here that they did in parts of the UK..

    http://www.theregister.co.uk/2013/01/22/sky_broadband_adding_customers_first_capacity_after/

    But of course this is Ireland... something like that would never happen here. :confused:


  • Options
    #246
    Nonoperational
    Registered Users Posts: 7,401 ✭✭✭Nonoperational


    positron wrote: »
    Ordered on 16th, and apart from two mails from sky, absolutely no other progress. MySky tracking still shows that "We are sorry there has been a delay with your order. We are working to progress your order however, if you are still seeing this message after five or more days, bang your head against the keyboard until you knock yourself out so that the waiting would be less painful..."

    That message is still on my account and my broadband is up and running. I ordered the 15th and got my hub today. A bit of patience!


  • Advertisement
  • Options
    #247
    BrianHal
    Registered Users Posts: 194 ✭✭BrianHal


    Nonoperational wrote: »
    That message is still on my account and my broadband is up and running. I ordered the 15th and got my hub today. A bit of patience!

    now now... its easy to ask for patience when your own BB is up and running ;)


  • Options
    #248
    Nonoperational
    Registered Users Posts: 7,401 ✭✭✭Nonoperational


    BrianHal wrote: »
    now now... its easy to ask for patience when your own BB is up and running ;)

    I know :D I was almost on the phone to them myself this week even though it's exactly the same broadband I have already (just cheaper)!


  • Options
    #249
    adox
    Registered Users Posts: 19,017 ✭✭✭✭adox


    Mmm I may give Sky a ring next week and see if they can try and up my speed but I`m not sure if it will have any effect?
    They told me my line could handle 5Mb download when I signed up even though I was getting 6.1 with Vodafone.

    After I switched to Sky it started off at around 5 but was up to 6.1 within a couple of hours and has stayed there fairly consistently since.

    I`m tempted to call and see if they can ramp it up more without any adverse effect.

    Heres my reading from last night:

    2460266433.png


  • Options
    #250
    BArra
    Registered Users Posts: 4,032 ✭✭✭BArra


    Your sn margin on your download needs to stay above 6 or it would become too unstable and your connection would drop, 6 looks like their threshold


  • Options
    #251
    adox
    Registered Users Posts: 19,017 ✭✭✭✭adox


    BArra wrote: »
    Your sn margin on your download needs to stay above 6 or it would become too unstable and your connection would drop, 6 looks like their threshold

    Thanks. Where will I find the reading on that? On the router?


  • Advertisement
  • Options
    #252
    Nonoperational
    Registered Users Posts: 7,401 ✭✭✭Nonoperational


    SnowDrifts wrote: »
    Not sure if this will work on an Irish hub - worth a try

    http://www.skyuser.co.uk/forum/extracting-sky-router-passwords/51163-how-get-username-password-sky-hub-sr101.html

    Did this today and can now connect with my old Belkin Router. Took about 5 minutes. Got the username and password.

    I must say though the sky hub isn't half bad.


  • Options
    #253
    Nonoperational
    Registered Users Posts: 7,401 ✭✭✭Nonoperational


    adox wrote: »
    Thanks. Where will I find the reading on that? On the router?

    On the summary page
    > further diagnostic help (log in)
    > show statistics


  • Options
    #254
    SnowDrifts
    Closed Accounts Posts: 2,733 ✭✭✭SnowDrifts


    Nonoperational wrote: »
    Did this today and can now connect with my old Belkin Router. Took about 5 minutes. Got the username and password.

    I must say though the sky hub isn't half bad.

    Good to hear it works over here. I'm going to give the sky hub a few weeks trial before I either sell my old router, or do the above to find out my sky username and password. So far though, the sky hub seems to be working flawlessly.


  • Options
    #255
    Nonoperational
    Registered Users Posts: 7,401 ✭✭✭Nonoperational


    Thanks for posting it. I'm still using the sky hub but it's handy to have the details anyway.


  • Options
    #256
    Hogzy
    Registered Users Posts: 7,544 ✭✭✭Hogzy


    SnowDrifts wrote: »
    Good to hear it works over here. I'm going to give the sky hub a few weeks trial before I either sell my old router, or do the above to find out my sky username and password. So far though, the sky hub seems to be working flawlessly.

    Yeah the hub is so simple to set up. But it really does need to be hacked. Im a little pissed off you cant change the DNS settings. I know this isnt a problem the large majority will have but the fact I cant use a different router makes me really pissed off.

    Im finding the wireless signal is nowhere near as good as my Netgear DGN2000. I would usually get 10% loss of speed at the back of the house and in the garden. Now with the Sky Hub im getting a good 70% loss of speed in the same places. I just dont get why sky have the system locked down so you cant use any other router with the service. It makes no sense.


  • Options
    #257
    Nonoperational
    Registered Users Posts: 7,401 ✭✭✭Nonoperational


    Hogzy wrote: »
    Yeah the hub is so simple to set up. But it really does need to be hacked. Im a little pissed off you cant change the DNS settings. I know this isnt a problem the large majority will have but the fact I cant use a different router makes me really pissed off.

    Im finding the wireless signal is nowhere near as good as my Netgear DGN2000. I would usually get 10% loss of speed at the back of the house and in the garden. Now with the Sky Hub im getting a good 70% loss of speed in the same places. I just dont get why sky have the system locked down so you cant use any other router with the service. It makes no sense.

    Can't you just get your login and password using the link provided here and then forget about your sky hub and use the Netgear?


  • Options
    #258
    Trampas
    Registered Users Posts: 7,405 ✭✭✭Trampas


    naughto wrote: »
    it usually goes live the nexxt day after u get the hub,i tried mine late that night half 12-1 and it was up and running.
    i aslo had vodafone broadband live on the same line as it hadent being changed over.i loged in to my vodafone account yesterday and its all being switched over now.

    Plugged in my sky hub. entered in password and all going well.

    what is the pin for?


  • Options
    #259
    pjjk90
    Registered Users Posts: 315 ✭✭pjjk90


    How long are people waiting from receiving the hub to being online with it? I received mine today (ordered the 16th) and was told I'll be online with it by the 31st, but presume it'll be before that


  • Options
    #260
    Nonoperational
    Registered Users Posts: 7,401 ✭✭✭Nonoperational


    Just plug it in and check. Mine was online straight away. Said 31st on letter.


  • Options
    #261
    muffler
    Registered Users Posts: 45,824 ✭✭✭✭muffler


    Nonoperational wrote: »
    Just plug it in and check. Mine was online straight away. Said 31st on letter.
    Seriously? I got the standard advisory email this morning and the hub arrived this afternoon and the notes on both said Id be up and running on 31st January but not to set it up before that.


  • Advertisement
  • Options
    #262
    Nonoperational
    Registered Users Posts: 7,401 ✭✭✭Nonoperational


    Ya me too but it's working fine.


  • Options
    #263
    partnership
    Registered Users Posts: 303 ✭✭partnership


    My router arrived yesterday. Had originally got email to say it would activate on 30th Jan but today got email to say it would activate today. Come home set it up not working! Ring them this afternoon - they run tests and say problem on line. I say howcan there be a problem my vodafone was working fine yesterday so not a fault on the line. Anyway they have escalated it up whatever that means. What I know it means is that I will have no broadband all weekend as they don't work weekends. Will update when I get it going!


  • Options
    #264
    adox
    Registered Users Posts: 19,017 ✭✭✭✭adox


    Nonoperational wrote: »
    On the summary page
    > further diagnostic help (log in)
    > show statistics

    Thanks for that. Yeah it's showing 6.4 so probably on the limit and as fast as I'm going to get.


  • Options
    #265
    PinkFly
    Registered Users Posts: 1,029 ✭✭✭PinkFly


    partnership wrote: »
    My router arrived yesterday. Had originally got email to say it would activate on 30th Jan but today got email to say it would activate today. Come home set it up not working! Ring them this afternoon - they run tests and say problem on line. I say howcan there be a problem my vodafone was working fine yesterday so not a fault on the line. Anyway they have escalated it up whatever that means. What I know it means is that I will have no broadband all weekend as they don't work weekends. Will update when I get it going!

    They don't know why mine isn't activated, just a delay on it, can't tell me when it will be activated and can't escalate it as the lines not activated?!? Bizzare?!?


  • Options
    #266
    Hogzy
    Registered Users Posts: 7,544 ✭✭✭Hogzy


    Nonoperational wrote: »
    Can't you just get your login and password using the link provided here and then forget about your sky hub and use the Netgear?

    Tried it but it didnt work. Have my username but the password didnt seem to work at all. Youre talking about the wireshark method yeah?


  • Options
    #267
    Nonoperational
    Registered Users Posts: 7,401 ✭✭✭Nonoperational


    Hogzy wrote: »
    Tried it but it didnt work. Have my username but the password didnt seem to work at all. Youre talking about the wireshark method yeah?

    Ya. Did you follow the instructions in the PDF? Make sure the router is disconnected from the phoneline and plugged out and set a static IP address for your ethernet card. You need to connect to the router with a cable and turn it on then start the wireshark process. It should work then. If it worked for me you'd think it would work for you? All the other settings I left the same as eircom but it connected to Sky (or Esat as the ip address look up still shows). Connect as a PPPoe wan connection.

    One thing that might be a bit confusing is that when you get the username and password it's like this: macaddress@skydsl | password

    That line between skydsl and password can look like a small "L". The password should be 8 characters long I think.


  • Options
    #268
    Hogzy
    Registered Users Posts: 7,544 ✭✭✭Hogzy


    Nonoperational wrote: »
    Ya. Did you follow the instructions in the PDF? Make sure the router is disconnected from the phoneline and plugged out and set a static IP address for your ethernet card. You need to connect to the router with a cable and turn it on then start the wireshark process. It should work then. If it worked for me you'd think it would work for you? All the other settings I left the same as eircom but it connected to Sky (or Esat as the ip address look up still shows). Connect as a PPPoe wan connection.

    One thing that might be a bit confusing is that when you get the username and password it's like this: macaddress@skydsl | password

    That line between skydsl and password can look like a small "L". The password should be 8 characters long I think.

    Ethernet cable yeah?

    Is your password all numbers? Mine seems to be.


  • Options
    #269
    Nonoperational
    Registered Users Posts: 7,401 ✭✭✭Nonoperational


    Ya Ethernet. My password is 5 numbers and 3 letters. Might be worth trying it all again just in case...


  • Options
    #270
    Ah-Watch
    Registered Users Posts: 1,761 ✭✭✭Ah-Watch


    The modem was there when I arrived in tonight, wasn't going to bother plugging it in till the 30th like the letter says but I'll give it a shot tomorrow. Speedtest.net is giving me speeds of .25megs and 6megs so it fluctuates something unnatural at times. Currently on eircom, which I find far better than Vodafone(more reliable connection) but hoping this will be even better, for €43 less per month though we'll put up with a lag or two with Sky if it comes down to it ;)


  • Advertisement
  • Options
    #271
    Stinicker
    Banned (with Prison Access) Posts: 7,102 ✭✭✭Stinicker


    • Ordered on the 15th of Jan
    • Got my Sky Hub Modem yesterday on the 24th with the letter stating the service was going live on the 30th
    • Got an email today saying it was gone live, so set it up


    I was on Eircom's 3mb package with a pathetic 30GB download allowance and this was the reason I changed as 300Gb would be more appropriate not 30GB. Eircom worked exceptionally well except for the small download allowance and of course the price.


    I am so far extremely unhappy with Sky and I am supposed to be getting 7mb as I am on a rural exchange (€27.50/month package)


    My speed has dropped from 3.6mb with Eircom to 1.6mb with Sky and it is totally inconsistent with figures ranging as low as 0.9mbs and I have been downloading Ubuntu as a test and it has averaged 1.6mb and weirdly keeps timing out on Internet Download Manager also.



    I will be in contact with Sky tomorrow about this and unless there is drastic changes to the service quality I will be returning to Eircom within the 14 days. I don't mind paying money for something that works well and Sky's broadband at the moment for me is utter garbage and I'd have better speeds and consistency on a flippin Three stick!


Advertisement