200 mins, 200 texts 1gb data - €15

freebee23 · 03-02-2012 10:41PM

Hi Damie,

Thanks for explaining that.
By the way I bought 2 samsung galaxy mini's before x-mas for €60 each. Great little android phone (except for the battery usage). Have herself on meteor and mine on Tesco mobile will be changing that to meteor soon. Couldn't afford any of the more expensive phones.

Hope you get your samsung soon.

Cheers,
Freebee23

kin9pin · 06-02-2012 11:43AM

Got my sim on Friday. Phoned this morning to port and was told it would be 24-48 hours....... literally 5 minutes later I had no service on my vodafone sim and I was ported.
Very impressed with the speed of service. I also noticed the bonus data on my account, would be nice if that stays, although I doubt I'll even come close to 1GB.
Can I just confirm, are we allowed to tether on Meteor? I see that the APN is the same for tethering so I presume the answer is yes?

yabadabado · 06-02-2012 02:08PM

What should my plan be called now?Its showing up as :Bill Pay Smart Lite EUR30 - 1 Month.Is that correct?

Zab · 06-02-2012 02:14PM

Yes. That's the package we all have. The 15 euro is a discount which should appear on your bill.

Kev. · 06-02-2012 06:11PM

Guys,

If you have any issues with your bill,

pop an e-mail to stuff@meteor.ie ,

ive usedthis before and my issue was sorted promptly

VonLuck · 07-02-2012 12:26AM

Is anyone having issues trying to get this deal?

Last night I tried to submit all my details and once I clicked submit it sent me to a cinfirmation page but displayed nothing. I tried redoing the application but it just wouldnt process correctly.

Now when I go to click on their deal at https://phones.meteor.ie/phones/sim_only/ I get the message "The page you were looking for doesn't exist. You may have mistyped the address or the page may have moved."

Please dont tell me this deal is over?

duffman85 · 07-02-2012 12:36AM

I checked it earlier and it was "due to end soon".

Now I get:

VonLuck · 07-02-2012 01:06AM

duffman85 wrote: »

I checked it earlier and it was "due to end soon".

Now I get:

I dont believe it. Typical. I tried to do it last night and it just wouldnt process. I think I really missed out on this deal

07-02-2012 01:28AM

I got my first bill and the muppets at Meteor out me down for €25 per month instead of allowing me the online discount of €10 and making my bill 15 per month! I owed them for 2 weeks too because of the date the bill fell on and was charged €42. Had to ring up and explain my situation and I'm not entirely confident that the same won't happen next month! They refused to reissue me a correct bill for my accounting records and just credited my account 20e!

Have had nothing but trouble with the change over - took over 10days to get my sim card, Meteor took 50e deposit from my account (but not my gfs) and when I rang up to get my old number back the guy didn't do it correctly so it took 3 days and a few needless phone calls and I missed incoming calls and texts to my old number for that period!

Mezcita · 07-02-2012 01:58AM

Similar situation to you. Best bet is to document everything by emailing them at the stuff@meteor.ie address. They are fairly quick to respond to emails.

Despite the tears and hassle, this is a very good offer and worth it once they finally sort everything out.

Also didn't realise it but Meteor customers are able to get free access to the various Eircom Wifi hubs around the place.

Might be useful for some.

http://www.eircom.net/wifihub/

pissed · 08-02-2012 10:04AM

VonLuck wrote: »

I dont believe it. Typical. I tried to do it last night and it just wouldnt process. I think I really missed out on this deal

The deal is still on. I just tried the Meteor site there and its still showing under the bill pay options.

http://www.meteor.ie/bill-pay/#bill_pay_plan_wow

nava · 08-02-2012 10:42AM

pissed wrote: »

The deal is still on. I just tried the Meteor site there and its still showing under the bill pay options.

http://www.meteor.ie/bill-pay/#bill_pay_plan_wow

Do you get an error when clicking on the Free SIM? I get page not found.

Gareth2011 · 08-02-2012 11:46AM

nava wrote: »

Do you get an error when clicking on the Free SIM? I get page not found.

They are having issues at the moment. I called twice this morning and their system is down. I can't login to mymeteor either. Id say check back later.

Jax Teller · 08-02-2012 11:46AM

nava wrote: »

Do you get an error when clicking on the Free SIM? I get page not found.

No deal says you have to pay €1.00 for the sim

Gareth2011 · 08-02-2012 11:48AM

Yeah thats new was that only put up in the today? I don't remember seening it there yesterday.

pissed · 08-02-2012 01:07PM

Coletrickle88 wrote: »

No deal says you have to pay €1.00 for the sim

As far as I know it has always been like that. I had to pay €1 which goes towards the shipping. The sim is sent out by DPD so I am sure its costing Meteor a lot more than €1.

I went through the steps as far as putting in my number to port. Have already joined this deal so cant go any further but it seems to be adding to the basket ok.

Zab · 08-02-2012 02:04PM

Pretty sure I didn't pay anything for the sim. Still a good deal at €1 obviously but they should stop referring to it as free.

one2one · 08-02-2012 02:13PM

Just phoned Customer Care, asked to change from my current plan (€15 per month, 200min/texts + free meteor calls&texts) to the one with the data.

He put me on hold for thirty seconds and said that's done, that the plan will come into effect on my next billing date. Lovely. Thanks Meteor

Soarer · 08-02-2012 03:20PM

Just swapped back over from 3 there. About 20 minutes for the port to happen. Job!

There's a change though.
When I ordered the sim the other day, it was the Bill Pay Lite 30 (or something!) which was €30 reducing to €15.25.
They've since changed their pricing on the website. Now there doesn't seem to be a name on the plan, the instore price is reduced to €20.33, and the online price is still at the reduced rate of €15.25.

Don't know if that'll have a bearing on anything in the future (the fact that some people are Billpay 30 paying €15, and others are on "no-name" paying €15), but that's where things stand at the minute.

Gareth2011 · 08-02-2012 04:14PM

Soarer wrote: »

Just swapped back over from 3 there. About 20 minutes for the port to happen. Job!

There's a change though.
When I ordered the sim the other day, it was the Bill Pay Lite 30 (or something!) which was €30 reducing to €15.25.
They've since changed their pricing on the website. Now there doesn't seem to be a name on the plan, the instore price is reduced to €20.33, and the online price is still at the reduced rate of €15.25.

Don't know if that'll have a bearing on anything in the future (the fact that some people are Billpay 30 paying €15, and others are on "no-name" paying €15), but that's where things stand at the minute.

If im not mistaken the plan for online price of 15.25 PM was always 20.33 in store? I think it was because I just went onto an 18 month contract last night and paid 30 yoyo for my phone on it. Its a phone plan (not sim only) 200 mins, 200 texts and 500mb data but no free meteor to meteor. I went on that plane because if I had of gone onto the 15.25 per month I would have had to pay 130 for phone. So I was watching which was cheaper for me. I would have perfered even the 20.33 in store (15.25 online) because of free meteor to meteor but couldn't on account of having to pay 130 squid for the phone

chris1970 · 08-02-2012 04:35PM

Thinking about changing from O2 in galway city, anyone recommend meteor compared to 02, friends in loughrea have told me meteor data not very good at times, does it piggyyback o2's system

aidannulty · 08-02-2012 11:58PM

YEPeeeee got my 3rd bill from Meteor and its finally right :-) was dreading all month having to barrage them with emails and texts to get it sorted again.

TheChevron · 10-02-2012 11:37AM

Just got my 3rd bill and its wrong again. They are still charging me 30 euros. I'm fuming right now.

Does anyone know where the Live Chat option is gone on their website?

shivers27 · 10-02-2012 11:50AM

TheChevron wrote: »

Just got my 3rd bill and its wrong again. They are still charging me 30 euros. I'm fuming right now.

Does anyone know where the Live Chat option is gone on their website?

Email : stuff@meteor.ie. They will reply to you nearly straight away. Just make sure to include your pin code in your email.

They sorted it for me staright away.

Soarer · 10-02-2012 12:20PM

TheChevron wrote: »

Just got my 3rd bill and its wrong again. They are still charging me 30 euros. I'm fuming right now.

Does anyone know where the Live Chat option is gone on their website?

This is what I was talking about above.
You're signed up for Billpay 30, but that doesn't exist anymore, and the non-discounted price is now €20.
So depending on when you signed up, if your bill is wrong, you'll either be paying €20 or €30!

TheChevron · 10-02-2012 12:50PM

Soarer wrote: »

This is what I was talking about above.
You're signed up for Billpay 30, but that doesn't exist any more, and the non-discounted price is now €20.
So depending on when you signed up, if your bill is wrong, you'll either be paying €20 or €30!

The first 2 time I rang them they halved the bill straight away and told me they were sorted.

I'm not worried about not getting the deal. I'm just pissed off that I have to ring them every month.

du Maurier · 10-02-2012 02:32PM

TheChevron wrote: »

Just got my 3rd bill and its wrong again. They are still charging me 30 euros. I'm fuming right now.

Does anyone know where the Live Chat option is gone on their website?

http://www.meteor.ie/contact_us/

Here you go. The chat will just pop up after 20-30 seconds or so. They don't have set times so the arbitrary nature is a bit ridiculous. I think it's from 12-4 or 5 though.

crazygeryy · 10-02-2012 03:48PM

If I send a text and check the balance it s minus 1 text.same with minutes but no matter what data Ive used its still at 1gb.I'm not complaining but I was wondering is it calculated at the end of the month or what?

pissed · 14-02-2012 04:59PM

Just got my first bill and like a lot of peoples here its not right. Was on the phone to customer services who informed me that the pro rata period is not discounted. I signed up on the 28th of Jan but my billing period does not start until the 9th of Feb and so got charged full price for the period.

Has this happened to anyone else or was he just fobbing me off. Sounded like he ran out of answers and couldnt even get my invoice up on his screen.:mad:

fisherking · 14-02-2012 05:01PM

Yep
Sly dogs.....

pissed wrote: »

Just got my first bill and like a lot of peoples here its not right. Was on the phone to customer services who informed me that the pro rata period is not discounted. I signed up on the 28th of Jan but my billing period does not start until the 9th of Feb and so got charged full price for the period.

Has this happened to anyone else or was he just fobbing me off. Sounded like he ran out of answers and couldnt even get my invoice up on his screen.:mad:

200 mins, 200 texts 1gb data - €15

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