Dublin City Council - Bin Collection Privatised/Greyhound Megathread

paudgenator · 17-01-2012 10:09pm

cosmic wrote: »

Just spoke to a lovely, really helpful, guy in Thorntons and I'm signing up online tonight. Greyhound can go f*ck themselves, in my opinion.

Just checked their website..more expensive? 7.50 per black bin as opposed to 6.

Tails142 · 17-01-2012 10:14pm

Is it ok to use the bins at the bus stops? I presume your not breaking any laws putting your rubbish in them?

There is a law or possibly a byelaw about putting domestic waste in a public litter bin... I'll see if I can find it. I'm pretty sure the litter warden can fine you for it.

EDIT

Found it: Litter Polution Act 1997 http://www.irishstatutebook.ie/1997/en/act/pub/0012/print.html

3.—(1) No person shall deposit any substance or object so as to create litter in a public place or in any place that is visible to any extent from a public place.

(2) No person shall—

(a) deposit any thing that is commercial, household, industrial or municipal waste in any place for collection by or on behalf of a local authority or by another person

newbeginning · 17-01-2012 10:19pm

ok, suppose we all deal with our black bin waste ourselves. (up to each household) The green bins were free for a reason, so where can we recycle this stuff still for free??? I'd hate to have to pay for it, seeing as it makes the collection company money anyway!

Hootanany · 17-01-2012 10:23pm

Put a Skip in your front garden once its covered should not be a problem

paudgenator · 17-01-2012 10:27pm

newbeginning wrote: »

ok, suppose we all deal with our black bin waste ourselves. (up to each household) The green bins were free for a reason, so where can we recycle this stuff still for free??? I'd hate to have to pay for it, seeing as it makes the collection company money anyway!

We're new to Dublin. Just got the letter today from greyhound. My understanding is 100 for year, to be paid within the next month.

Their charges are 6 per Black bin, 2 per brown bin, which will be deducted from this upfront credit.

Green bin (recylable) will be free once you have paid the 100.

Meauldsegosha · 17-01-2012 10:31pm

Finally got my letter today. Bins now collected on Thursdays, black and green on alternate weeks. Thankfully the the black bin doesn't need to go out tomorrow.

Has anyone registered and received their green bin barcode label. If so how long did it take? I don't hold out much hope of receiving before next weeks collection.

cosmic · 17-01-2012 10:32pm

Ste.phen wrote: »

Where in Dublin are you? I just emailed them to see if they had plans to service Dublin 11 - would prefer to use them than greyhound

I'm based in Crumlin. These are the areas they cover:
http://www.thorntons-recycling.ie/domestic-collection-areas

adamkane wrote: »

How will arrears be collected by Greyhound?

Good luck to Greyhound getting my arrears. I'm moving to another company and have no intention, whatsoever, of paying what I owe from last year. Tough sh*t for Greyhound.

Meauldsegosha · 17-01-2012 10:35pm

paudgenator wrote: »

We're new to Dublin. Just got the letter today from greyhound. My understanding is 100 for year, to be paid within the next month.

Their charges are 6 per Black bin, 2 per brown bin, which will be deducted from this upfront credit.

Green bin (recylable) will be free once you have paid the 100.

I don't think that is correct. My reading of it was you have to pay the €100 and then pay a minimum of €12 in for bin lifts.

nudger · 17-01-2012 10:50pm

TishyO wrote: »

I don't think that is correct. My reading of it was you have to pay the €100 and then pay a minimum of €12 in for bin lifts.

It's different rates in different areas, In Dublin North it's €6 + €2 and the green free once you pay the €100 up front.
This does not get drawn on, you have to then have money in credit also to pay for the lifts.

You can top up your account on line or at the post office or at shops using payzone.

Meauldsegosha · 17-01-2012 10:57pm

nudger wrote: »

It's different rates in different areas, In Dublin North it's €6 + €2 and the green free once you pay the €100 up front.
This does not get drawn on, you have to then have money in credit also to pay for the lifts.

You can top up your account on line or at the post office or at shops using payzone.

Thats what I said you have to pay the €100 up front and the minimum you can top up your account is €12. The other poster seemed to think that bin lifts would be deduced from the €100.

stoneill · 17-01-2012 11:02pm

I had a bit of an issue with Thorntons:

The bill for the annual €50 charge came in - no advanced notice, to be paid online using the card. I paid the €50, but instead of being used for annual charge, it was being decremented by bin lifts. I didn't know this until they stopped taking the bin saying I didn't pay my annual fee.

Several phone call later - all is sorted, until they stopped taking the green bin.
Several more phone call later - apparently the green bin was registered as a black bin and it wasn't been collected as I didn't top up my card.

So I asked them how many times have I been charged for green bin lifts?
They have yet to reply.

nudger · 17-01-2012 11:05pm

TishyO wrote: »

Thats what I said you have to pay the €100 up front and the minimum you can top up your account is €12. The other poster seemed to think that bin lifts would be deduced from the €100.

Sorry picked you up wrong, thought you were saying €12 for the lifts.

newbeginning · 17-01-2012 11:11pm

and sorry also - should have clarified. I don't want to give them €100 which is held on account, which is non refundable etc to avail of a FREE service! There must be some company out there that collects the green bin/recycleable waste for free! (without any downpayments etc)

Sir Oxman · 17-01-2012 11:15pm

nudger wrote: »

If you go on to their site you can put in your street/road and the collection day should come up.
We are Tuesday for all bins, Black/Brown together and green by itself.
DCC don't give a crap, they made a profit selling it and no more headaces.

Street not on it, tried every combo!
Two streets away is Monday so I'm thinking that may be it. Maybe not.
Who knows? Not even Greyhound knows!:rolleyes:

tomasrojo · 17-01-2012 11:32pm

johnnyrotten wrote: »

Ive noticed that the Brown and Black bin collections are the same day. Are they going to send two trucks out i.e. 1 for black and 1 for brown?

One truck came late this morning to Kilmainham, and as said already it still bears the DCC livery. They picked up black bins only; they skipped my brown bin, though since it was the sole brown bin outside the housing complex I'm not sure whether they were skipping just my brown bin for some reason or whether they were skipping all brown bins.

paudgenator · 17-01-2012 11:46pm

TishyO wrote: »

I don't think that is correct. My reading of it was you have to pay the €100 and then pay a minimum of €12 in for bin lifts.

To be honest, I don't know. I will call tomorrow and update. That was how I read it.

But certainly didn't read it as 12 per bin lift. I read it that I pay 100 now & set it up so that when my credit runs down to 12 euro - at a rate of 6 (black) or 2 (brown) per lift), I can authorize them to to automatically top-up my account a chosen amount ranging from 12 (Min) to 50. This would ensure I am always in credit and they will collect.

Dubstar07 · 18-01-2012 12:01am

Is there an issue with Data Protection? Are DCC able to just hand over details of customers names, addresses and account details? I don't think there is a formal contract that we as a receipient of DCC waste services signed up to? Thus there are no T&C's that you can refer to that says your details will be forwared to the next services provider...??? Or am I way off here?

Meauldsegosha · 18-01-2012 12:07am

paudgenator wrote: »

To be honest, I don't know. I will call tomorrow and update. That was how I read it.

But certainly didn't read it as 12 per bin lift. I read it that I pay 100 now & set it up so that when my credit runs down to 12 euro - at a rate of 6 (black) or 2 (brown) per lift), I can authorize them to to automatically top-up my account a chosen amount ranging from 12 (Min) to 50. This would ensure I am always in credit and they will collect.

No its not €12 for a bin lift. The minimum amount you can credit your account with is €12 so you must have that amount in your account at all time to have your bin lifted. If your black and brown bin are lifted on the same day that is €8 leaving €4 so you will need to top up your account before your bins are lifted again.

Emma1980 · 18-01-2012 12:34am

your account will start at minus 100euro - when ur account reaches plus 12euro, your bin will be collected! So u need to pay the 100euro plus 2 lifts in advance to receive a service!

tomasrojo · 18-01-2012 12:36am

TishyO wrote: »

No its not €12 for a bin lift. The minimum amount you can credit your account with is €12 so you must have that amount in your account at all time to have your bin lifted. If your black and brown bin are lifted on the same day that is €8 leaving €4 so you will need to top up your account before your bins are lifted again.

I got the impression that you must have sufficient funds for the lift that the personnel are about to perform, rather than €12.

It said in the letter:

Customers are required to ensure that their Greyhound account has sufficient funds to meet the current cost of each black and brown bin lift.

Customers who do not have sufficient funds in their account for the cost of a Black or Brown bin will not have their bin collected.

I would have thought that they would specifically have mentioned a requirement that you have at least €12 in your account before any lift is performed.

tomasrojo · 18-01-2012 12:46am

Emma1980 wrote: »

your account will start at minus 100euro - when ur account reaches plus 12euro, your bin will be collected! So u need to pay the 100euro plus 2 lifts in advance to receive a service!

It's not clear from the letter. Since paying the annual service fee of €100 is essentially the same process as a top-up, you might be able to put on just €106 to clear one black-bin lift and the annual fee, since that's greater than €12.

I put on €120, since that would cover the annual fee and my usual cost for three months of lifts.

Meauldsegosha · 18-01-2012 1:29am

tomasrojo wrote: »

TishyO wrote: »

No its not €12 for a bin lift. The minimum amount you can credit your account with is €12 so you must have that amount in your account at all time to have your bin lifted. If your black and brown bin are lifted on the same day that is €8 leaving €4 so you will need to top up your account before your bins are lifted again.

I got the impression that you must have sufficient funds for the lift that the personnel are about to perform, rather than €12.

It said in the letter:

Customers are required to ensure that their Greyhound account has sufficient funds to meet the current cost of each black and brown bin lift.

Customers who do not have sufficient funds in their account for the cost of a Black or Brown bin will not have their bin collected.

I would have thought that they would specifically have mentioned a requirement that you have at least €12 in your account before any lift is performed.

Sorry maybe I should have worded my post better. The minimum you can top up your account by is €12 so for your bins to be lifted for the first time you need to pay them €100 (annual charge) and €12 (bin lifts).

I can see a lot of angry calls to Greyhound in a couple of weeks with people complaining their bins weren't lifted only for them to be told "you only have €2 in your account". I preferred the DCC payment scheme, invoiced for your usage, paid direct debit and I didn't have to think about it.

tomasrojo · 18-01-2012 1:44am

TishyO wrote: »

Sorry maybe I should have worded my post better. The minimum you can top up your account by is €12 so for your bins to be lifted for the first time you need to pay them €100 (annual charge) and €12 (bin lifts).

Ah, I see. I do wonder though, as I said, whether paying the annual fee is in effect a top-up (in the sense that you're putting money on your card), so perhaps you could put €106 on the first time to get your sticker for the green bin and one black-bin lift, since €106 is greater than €12 minimum for a "top-up".

Emma1980 · 18-01-2012 8:56am

counsellors are demanding a meeting regarding it after a lot of complaints.
Its on rte news, cant post the link cuz im on my mobile!

Dyr · 18-01-2012 10:18am

Emma1980 wrote: »

counsellors are demanding a meeting regarding it after a lot of complaints.
Its on rte news, cant post the link cuz im on my mobile!

Councillors are mostly useless c**ts though

blondie7 · 18-01-2012 10:36am

nudger wrote: »

I was Monday green bin too (Navan road) that's changed to Tuesday.

We were the same on navan road. So this week they should have collected green bin as it has been two weeks since it was collected but no they collected the black bin, we didnt get our letter until today and missed the collection, my bins are over flowing with rubbish so bad i had to empty the green bin last night and burn all the paper and cardboard which annoyed me cos were very strict on recycling!

So far greyhound are NOT impressing me at all!!!!!!!!!!!!!!

lensman · 18-01-2012 10:38am

Today (wednesday 18th) was our green bin day under DCC, knowbody I know here on blackhorse ave upper (D7) has got a letter/info pack from greyhound so we all have our green bins out for collection as we did under DCC, lets see what happens...just spoke with the postman & he confirms no letters delivered as yet except a few in a newish estate near the old racecource.

nudger · 18-01-2012 10:40am

Councillor Perry who is and has been for a long time an anti bin charge campaigner in the Cabra area was on the radio yesterday saying that councillors from all the parties voted to accept the charges.
He did not say they voted unanimously but that some from all the main parties voted to accept them.

nudger · 18-01-2012 10:49am

blondie7 wrote: »

We were the same on navan road. So this week they should have collected green bin as it has been two weeks since it was collected but no they collected the black bin, we didnt get our letter until today and missed the collection, my bins are over flowing with rubbish so bad i had to empty the green bin last night and burn all the paper and cardboard which annoyed me cos were very strict on recycling!

So far greyhound are NOT impressing me at all!!!!!!!!!!!!!!

Did you miss the special collection they did on Saturday 7th, I knew nothing about it but the neighbour put my bin out for me.
I recon you will see a lot more empty box's from cereals etc at the packing area of supermarkets from now on.
Always thought it was a bit stupid but now?

Bistoman · 18-01-2012 10:51am

OK, Anyone switched bin Collectors in Dublin this week? Who did You go with? And why? I don't want to be forced into using one company because some unelected arsehole in Dublin City Council decided that We all have a load of money in Our bank accounts after Christmas.

I contacted all Councillor's in The Clontarf area, And Gerry Breen was the only one who DID NOT contacted Me back, All the others said that they ware opposed to the way the new changes ware introduced without any prier notification.

Dirk Gently · 18-01-2012 10:57am

councils all over the country have voting pacts between the main parties. whether its a FG/LAB/FF dominated council, all of them collabarate to pass votes.

The councillors are only playing lip service to publising the conditions in the contract because they realise there is a back lash and as elected officials they are the only ones accountable to the public. (The only ones who can face consequences).

thirtythirty · 18-01-2012 11:20am

What happens if you're renting and you leave the residence in a few months - can you get the remainder of the €100 + whatever credit you have back?

lensman · 18-01-2012 11:41am

I have just emailed all the councillors here in D7,Cabra / Glasnevin & North Inner City , here are the replys so far.
Cllr Christy Burke North Inner City (Independent)
" There was no vote it was a City managers call At the debate i spoke against the transfare .That was last monday week in City hall .This morning i have sent a motion to the lord mayor calling for a Spl C C meeting on the matter"
Cllr Claire O’Regan North Inner City (Labour)
"There was no vote. The Labour group on the City Council opposed the privatisation of the waste collection service, but under the Protection of the Environment Act 2003, which was enacted by Fianna Fail, the decision to privatise the service was within the power of Dublin City Council management ONLY, NOT elected councillors. The Councillors issued motions and voted on a number of occasions to oppose the privatisation, but our wishes were ignored by the Council management who were under no obligation to take any notice of any motions. Neither we we made aware of the payment in advance provision."
Councillor Mary O'Shea Cabra / Glasnevin (Fine Gael)
I too am outraged in relation to the treament of DCC customers.
In relation to voting,the direct answer is that I did not vote as there was no vote in relation to the transfer of the bin collection.The Waste Management Act 1996 allows management alone to make the decision.In the interests of clarity I voted for the budget which was passed on the basis of DCC exiting the waste management collection market.The vote was 33 for,1 against and 9 abstensions.The 1 against was Jim O'Callaghan the FF Councillor from Pembroke Rathmines.I supported the budget and the exit from the market as it would have been irresponsible to do otherwise and support the provision of a service which it cost the Council €45 million to provide and which generated an income of €20million.
I am apalled at the manner in which DCC management has handled this matter as I too and all of my fellow Councillors were promised a seamless transfer.
I trust that this clarifies my position on the matter.
Cllr Mary Fitzpatrick ( Fianna Fail) a cop out reply, I actually included my name & location in my question
Thank you for your email. In order for me to adequately represent my constituency I must prioritise my workload by addressing emails with residential contact details verifiable from the electoral register for my area. Pleas send me your home address and a contact number and I will be happy to then address your email. Thanks, Mary

blondie7 · 18-01-2012 11:48am

nudger wrote: »

Did you miss the special collection they did on Saturday 7th, I knew nothing about it but the neighbour put my bin out for me.
I recon you will see a lot more empty box's from cereals etc at the packing area of supermarkets from now on.
Always thought it was a bit stupid but now?

Yea i missed that collection, never knew about it until the next morning when i saw a few empty bins on the road. At this rate with greyhound i think ill just have to burn all my waste! (thank god for open fires

)

Meauldsegosha · 18-01-2012 12:01pm

lensman wrote: »

I have just emailed all the councillors here in D7,Cabra / Glasnevin & North Inner City , here are the replys so far.
Cllr Christy Burke North Inner City (Independent)
" There was no vote it was a City managers call At the debate i spoke against the transfare .That was last monday week in City hall .This morning i have sent a motion to the lord mayor calling for a Spl C C meeting on the matter"
Cllr Claire O’Regan North Inner City (Labour)
"There was no vote. The Labour group on the City Council opposed the privatisation of the waste collection service, but under the Protection of the Environment Act 2003, which was enacted by Fianna Fail, the decision to privatise the service was within the power of Dublin City Council management ONLY, NOT elected councillors. The Councillors issued motions and voted on a number of occasions to oppose the privatisation, but our wishes were ignored by the Council management who were under no obligation to take any notice of any motions. Neither we we made aware of the payment in advance provision."
I'll post other replys as I get them.

So what exactly do councillors do? If the power to make decisions lies with the City/County manager why bother have councillors at all. Who is the manager accountable to?

Bistoman · 18-01-2012 12:23pm

TishyO wrote: »

So what exactly do councillors do? If the power to make decisions lies with the City/County manager why bother have councillors at all. Who is the manager accountable to?

The Underpaid Public sector apariatley.

lardossan · 18-01-2012 12:27pm

Got my letter yesterday, logged on, paid the 100 and added 24, getting my bins emptied tomorrow. green ones next week. No biggie tbh.

Bistoman · 18-01-2012 12:37pm

lardossan wrote: »

Got my letter yesterday, logged on, paid the 100 and added 24, getting my bins emptied tomorrow. green ones next week. No biggie tbh.

It Must be nice to have a spare €124.00 after Christmas.

lensman · 18-01-2012 12:42pm

lardossan wrote: »

Got my letter yesterday, logged on, paid the 100 and added 24, getting my bins emptied tomorrow. green ones next week. No biggie tbh.

any chance of a loan ?

cosmic · 18-01-2012 12:45pm

lardossan wrote: »

Got my letter yesterday, logged on, paid the 100 and added 24, getting my bins emptied tomorrow. green ones next week. No biggie tbh.

Isn't it well for some?!

lardossan · 18-01-2012 1:03pm

oh cry me a river.

Bistoman · 18-01-2012 1:05pm

Moron

lensman · 18-01-2012 1:16pm

lardossan wrote: »

oh cry me a river.

ehh, that would be water pollution, ...so no loan then?:(

Tiuilip · 18-01-2012 1:27pm

Hi,
We're in D12 and thinking of going with Thorntons too but if I understand correctly they need to deliver new bins and either they or Greyhound collect the old bins? Does anyone have any experience of having old bins collected-did it happen and how long were you waiting? Hope to rent out the house soon and garden is tiny enough without having 6 bins in it!
Thanks!

John Mason · 18-01-2012 1:31pm

Has anyone else tried to the reduce the size of their so the charge will be less ?

I have just been told it will be 30e for a new bin :mad:

this is the response i got

The letter issued to all customers in the Dublin City Council area was distributed within the first two weeks in January. Upon receipt of this letter customers are encouraged to pay the annual service charge of €100 within 30 days from January 16th 2012 to ensure a seamless service from Greyhound Recycling. Green bins will continue to be collected up until February 16th 2012 if the annual service charge has not yet been paid. The bar coded label is issued to all customers upon receipt of the annual charge payment.

lensman · 18-01-2012 1:35pm

irishbird wrote: »

Has anyone else tried to the reduce the size of their so the charge will be less ?

I have just been told it will be 30e for a new bin :mad:

can you clarify ? do you mean drop from a 240ltr to a 140ltr bin? which bin company are you talking about ? I just seen your expanded/edited reply,..so DCC are seeking to blame us for the non seamless transfer,..some neck.

Bistoman · 18-01-2012 1:37pm

irishbird wrote: »

Has anyone else tried to the reduce the size of their so the charge will be less ?

I have just been told it will be 30e for a new bin :mad:

FFS, Does this mean that the Recycling company's are NOT recycling the DCC bins? Jesus if this country gets any more backward I'm moving to Afghanistan. ****ing hell.

lardossan · 18-01-2012 1:41pm

Bistoman wrote: »

Moron

Why, because I pointed out that it's fairly straightforward to use their website and because I live within my own means? I guess then yes, I am a moron.

John Mason · 18-01-2012 1:44pm

lensman wrote: »

can you clarify ? do you mean drop from a 240ltr to a 140ltr bin? which bin company are you talking about ? I just seen your expanded/edited reply,..so DCC are seeking to blame us for the non seamless transfer,..some neck.

Yeah, i want to change my black bin frrom 240 ltr to 140 ltr - i put my black bin out 2 twice a year and usually it is only because it smells.

the annual charge is 88e for the 140 ltr bin but they want 30e to give me a new bin.

the black bin i have, has no lid and one of the wheels is broken. i have no idea how old it is. i have had it for 8 years and i dont know how long the previous owners had it for. i think i have more than paid for a new bin

John Mason · 18-01-2012 1:46pm

lardossan wrote: »

Why, because I pointed out that it's fairly straightforward to use their website and because I live within my own means? I guess then yes, I am a moron.

dont you get it - it is not just about the money. it is about the way people have been treated.

Plus, i have just paid my 100e household charge and now all of a sudden, i have pay another 100e for the bins plus i will have the 40e for DCC final bin lifts.

there should have been some prior notice and warning about this charge, so allow people to budget

Dublin City Council - Bin Collection Privatised/Greyhound Megathread

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