Jumpy wrote: »
Guys, I am getting the same speedtest.net results as the rest of you, however a download from heanet gets me 620kB/s
Sar! wrote: »
On BT in Portmarnock for almost 4 years and am the same as everyone here - its mega slow especially in the evenings. Never had a problem up until this whole line upgrade was mentioned about 6-8 weeks back then the service got really awful.
Havent been upgraded yet, have constantly been on to BT who havent sorted it out and am seriously considering switching altogether especially now they cant even tell me when the line WILL be upgraded. The service right now for 3mb on BT is totally abysmal and am still paying for the highest package??!!
(We are most definitely not being throttled as are nowhere near our cap and our line can potentially take speeds of up to 15mb so its should not be a problem to upgrade to 8mb...)
Elem wrote: »
I emailed them and called a number of times, anyone getting any feedback from BT?
Profiler wrote: »
It's been a month now that I've had really slow speeds at the time when I most want to use my broadband.
I've phoned them time and time again and I've never got a straight answer.
Is there any point waiting any longer for this to be resolved?
I really don't want to go back to Eircom but I'd rather deal with that shower of (insert your favorite swear word here) then have speeds on a par with dial up
BT is aware of an intermittent performance issue affecting some of our Consumer Broadband customers at peak times. We apologise if you have already provided any of the information in this email. We need you to run the following tests between the hours of 6pm and 9pm and reply back with the results. This will give us valuable information about the problem while it is happening. We will then have all the information on your connection and setup in one place. This will allow us to log the fault immediately. Thank you for your help and patience in this matter.
irishgeo wrote: »
anybody been on to the papers about this.
reckon a bit of bad publicity works wonders for getting things done.
aktelmiele wrote: »
What speeds are you getting?
Fluctuates but when we have an IP in the 213 range its around 2mb, usable but poor on steaming etc...when we are on any of the 78 IPs we practically cant use the net at all.
Are you using an ADSL 2+ modem? Should be written under the router. It is if you are using the BT router.
Not using a BT router but its a brand new Belkin ADSL 2+ thanks to ESAT recommending we buy a new one...(fat lot of good that's done...)
Do you know what your line stats are such as down stream speed?
Downstream is 3072 signifying no upgrade.
I think that the majority of exchanges have been upgraded.
I think they havent cos ours still says:
Your line will be upgraded on the weekend of the 9th August
You can check if yours has herehttp://www.btireland.ie/cgi-bin/upgrade_time
Jumpy wrote: »
TO PEOPLE HAVING TROUBLE.
go to www.whatismyip.com (or if you are technically minded and can identify your public IP another way) and I am willing to bet your IP starts with 78.
If you call tech support mention this!
They probably already know in second and third line, but the 1st line tech (phone support) may not.
phill106 wrote: »
they know 78's are the problem, everyone seems to have complained about it. I know i specifically said it to them that 78's were the problem this morning when i spoke to them, and said they should take it out of the list of available ip ranges. tech just went silent....
quad_red wrote: »
Why do we always end up with one in the 78 range? Is it geographical?
xbox36016 wrote: »
parlico has bing very slow to
quad_red wrote: »
Just restarted (plugged in and out ) the modem four times.
Every time got the exact same 78 i.p address.
Anyway, sent BT an email (again) and logged a fault on the website (again). I presume the tech support line isn't open till tomorrow.
Then I'll have the pleasure to talking to a wall.