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Eir rural FTTH thread III

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Comments

  • #1402
    stuchyg
    Registered Users, Registered Users 2 Posts: 1,491 ✭✭✭stuchyg


    cnocbui wrote: »
    A while back now, and in exactly the same boat, I switched from Eir to Airwire. Service not as bulletproof, but it's cheaper.

    Going with pure telecom. 500mb for 35 pm. Eir are a joke. No budging on the price seems mad


  • #1403
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    stuchyg wrote: »
    Going with pure telecom. 500mb for 35 pm. Eir are a joke. No budging on the price seems mad

    Yeah, but it's €35 for 12 months then a hike to €50 and you are back in the same boat. Do Pure absorb the €100 switchover fee?


  • #1404
    stuchyg
    Registered Users, Registered Users 2 Posts: 1,491 ✭✭✭stuchyg


    cnocbui wrote: »
    Yeah, but it's €35 for 12 months then a hike to €50 and you are back in the same boat. Do Pure absorb the €100 switchover fee?

    Even at 50 it would be 25 per month cheaper than eir. No extra fees at all according to pure. It will be like electricity going forward id imagine, switching every 12 months for the better deals


  • #1405
    Airwire: MartinL
    Company Representative Posts: 668 ✭✭✭Airwire: MartinL


    We have updated the database for OpenEIR FTTC/FTTH today.

    It can be found at https://www.airwire.ie/avail


  • #1406
    oleard1987
    Registered Users Posts: 175 ✭✭oleard1987


    Airwire: MartinL wrote: »
    We have updated the database for OpenEIR FTTC/FTTH today.

    It can be found at https://www.airwire.ie/avail

    Can people tell me when they checked Airwire and it showed as available soon ,How long was it before you had FTTH


  • #1407
    limnam
    Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    oleard1987 wrote: »
    Can people tell me when they checked Airwire and it showed as available soon ,How long was it before you had FTTH

    It usually goes from weeks to months so not much help really


  • #1408
    Cluedo Monopoly
    Registered Users, Registered Users 2 Posts: 9,595 ✭✭✭Cluedo Monopoly


    I was looking at the Eir fibre BB wire which stretches from my parent's house to the pole across the road and it seems to be 'thinning' in places from stretching I presume. Their BB is ok but I am worried the wire will snap. Has anyone else seen this?
    Is there an alternative to that very small wire? Obvious they could dig up the road and driveway/paths but that would be very costly/messy.

    What are they doing in the Hyacinth House?



  • #1409
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    Cluedo Monopoly wrote: »
    I was looking at the Eir fibre BB wire which stretches from my parent's house to the pole across the road and it seems to be 'thinning' in places from stretching I presume. Their BB is ok but I am worried the wire will snap. Has anyone else seen this?
    Is there an alternative to that very small wire? Obvious they could dig up the road and driveway/paths but that would be very costly/messy.

    You can't really stretch an optical fibre cable.


  • #1410
    Cluedo Monopoly
    Registered Users, Registered Users 2 Posts: 9,595 ✭✭✭Cluedo Monopoly


    It's a small black cable. It kinda looks double-barrelled if you know what I means. About 2-3mm in width and 1mm thick. It runs from the telephone pole to the top of the house and then down into a junction box. It's definitely the Eir fibre broadband line and it does look to be thinning in places around the middle. They get over 80 Mbps.

    What are they doing in the Hyacinth House?



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  • #1411
    alec76
    Registered Users, Registered Users 2 Posts: 1,603 ✭✭✭alec76


    Cluedo Monopoly wrote: »
    It's a small black cable. It kinda looks double-barrelled if you know what I means. About 2-3mm in width and 1mm thick. It runs from the telephone pole to the top of the house and then down into a junction box. It's definitely the Eir fibre broadband line and it does look to be thinning in places around the middle. They get over 80 Mbps.

    It definitely NOT fibre optic broadband, it is copper cable, VDSL( FTTC) Copper intends to stretch


  • #1412
    Mc Love
    Registered Users, Registered Users 2 Posts: 14,015 ✭✭✭✭Mc Love


    Airwire: MartinL wrote: »
    We have updated the database for OpenEIR FTTC/FTTH today.

    It can be found at https://www.airwire.ie/avail

    Halleluiah - my address says available 10th March!!
    oleard1987 wrote: »
    Can people tell me when they checked Airwire and it showed as available soon ,How long was it before you had FTTH

    2-3 months I think


  • #1413
    Cluedo Monopoly
    Registered Users, Registered Users 2 Posts: 9,595 ✭✭✭Cluedo Monopoly


    alec76 wrote: »
    It definitely NOT fibre optic broadband, it is copper cable, VDSL( FTTC) Copper intends to stretch

    So nothing to worry about?

    What are they doing in the Hyacinth House?



  • #1414
    oleard1987
    Registered Users Posts: 175 ✭✭oleard1987


    Mc Love wrote: »
    Halleluiah - my address says available 10th March!!
    Does it say this on Airwire for you ?


    2-3 months I think

    Hopefully we can get it in this timespan.we have 20 houses so far in the estate that we’re connected last week .Amazing how they just didn’t carry in and complete the other 50 houses


  • #1415
    babi-hrse
    Registered Users, Registered Users 2 Posts: 788 ✭✭✭babi-hrse


    cnocbui wrote: »
    You can't really stretch an optical fibre cable.

    You can snap the old optical fibre it's only held with a steel member support the same guage as a wire coat hanger and the fibre is a double sided skin of Kevlar housing two fibre strands. We stopped using it about a year and a half ago.
    The only way to get a replacement stronger fibre cable is for it to snap.


  • #1416
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    babi-hrse wrote: »
    You can snap the old optical fibre it's only held with a steel member support the same guage as a wire coat hanger and the fibre is a double sided skin of Kevlar housing two fibre strands. We stopped using it about a year and a half ago.
    The only way to get a replacement stronger fibre cable is for it to snap.

    I have an offcut of the cable used for my install. It has no metal in it's construction. The outer casing of what I think is HDPE, has two multistrand bundles of UHMWPE otherwise known as Dyneema, imbedded within it. The inner cavity also contains quite a lot of Kevlar fibre.

    While kevlar has 5 times the tensile strength of steel, by weight, Dyneema has 15 times and is extremely resistant to stretching, yet it will float in water.

    The main reason I said you can't stretch an optical cable is because of those dyneema reinforcement strands I identified. Kevlar is also very resistant to stretching. The optical glass fibre itself, being glass, is also not something prone to stretching, so if the parents still had a working connection, and the cable had stretched, I thought it very unlikely the cable or connection was optical.

    I have Dyneema ropes and cords. The 6mm rope has a breaking strain of 5,400 Kg


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  • #1417
    babi-hrse
    Registered Users, Registered Users 2 Posts: 788 ✭✭✭babi-hrse


    Yeah this stuff I'm talking about is the old overhead fibre made by 3M before we went with the all round rugged acome fibre.
    The fibre the other lad is referring to does look like old bt flat pair telephone cable. It used to peel and stipple in strong winds and bent too easily.
    We all hated it it could get damaged pulling though trees and we wouldn't know till we had it attached end to end. It was rare but it did happen to a few and nobody wanted to be that guy.


  • #1418
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    In the early days it was brittle af but kinda like ESD the old limitations have stuck in people's minds despite no longer being very relevant. Now you have indoor unarmored SM that's been _battered_ and still holds up 400G no issue.


  • #1419
    CoffeeBean2
    Registered Users, Registered Users 2 Posts: 104 ✭✭CoffeeBean2


    I have an Ethernet cable to the outside wall box where fiber will be coming in. There is no power to this box, just a single Ethernet cable that goes to my comms room. Is it possible to get / use a Power Over Ethernet ONT in this wall box and just use the single Ethernet cable to bring the internet connection into my house (and also power the ONT)? Or is it necessary to have the installer drill a hole directly into the front room of my airtight house!


  • #1420
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    CoffeeBean2 wrote: »
    I have an Ethernet cable to the outside wall box where fiber will be coming in. There is no power to this box, just a single Ethernet cable that goes to my comms room. Is it possible to get / use a Power Over Ethernet ONT in this wall box and just use the single Ethernet cable to bring the internet connection into my house (and also power the ONT)? Or is it necessary to have the installer drill a hole directly into the front room of my airtight house!

    The installers are likely to walk away from the installation. If anyone is going to drill a hole into your airtight house, it's you. They won't do it for you, as they don't want the liability of invalidating your warranty.

    Also, the ONT can not be PoE powered. However, it's powered by 12V DC. So if you somehow can get a 12V DC power feed into that cab, then that's all you need.

    /M


  • #1421
    CoffeeBean2
    Registered Users, Registered Users 2 Posts: 104 ✭✭CoffeeBean2


    Marlow wrote: »
    Also, the ONT can not be PoE powered. However, it's powered by 12V DC. So if you somehow can get a 12V DC power feed into that cab, then that's all you need.
    /M


    Thanks, that would be ideal. I'm guessing this kit will do the trick


    https://www.cablemonkey.ie/switches/3856-tp-link-poe-adapter-kit-6935364030551.html


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  • #1422
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    CoffeeBean2 wrote: »
    Thanks, that would be ideal. I'm guessing this kit will do the trick

    https://www.cablemonkey.ie/switches/3856-tp-link-poe-adapter-kit-6935364030551.html

    You will only get 100 Mbit/s, if you use that one. It uses pair 1 & 2 for data and pair 3 & 4 for power only.

    For Gbit/s speeds or speeds over 100 Mbit/s you need something, that does power on pairs 3 & 4 together with data.

    If you get a 150 Mbit/s connection and are happy with only being able to utilize 100 Mbit/s, then that there will work. Yes.

    /M


  • #1423
    oscarBravo
    Technology & Internet Moderators Posts: 28,820 Mod ✭✭✭✭oscarBravo


    I'm not convinced KNIS will install an ONT in an outdoor box even if there is 12V power there. It's an indoor device. Maybe babi-hrse can offer an opinion?


  • #1424
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    oscarBravo wrote: »
    I'm not convinced KNIS will install an ONT in an outdoor box even if there is 12V power there. It's an indoor device. Maybe babi-hrse can offer an opinion?

    Haven't had any issues with them doing it. As long as the place it gets installed is waterproof and dry.

    /M


  • #1425
    Airwire: MartinL
    Company Representative Posts: 668 ✭✭✭Airwire: MartinL


    We have updated the database for OpenEIR FTTC/FTTH today.

    It can be found at https://www.airwire.ie/avail


  • #1426
    babi-hrse
    Registered Users, Registered Users 2 Posts: 788 ✭✭✭babi-hrse


    I've done it twice once was because the builder put a junction box outside a newly externally insulated house and ran cat5 to it. I couldn't drill into home and the customer understood all this there was no other way to get it in he got a bigger box and ran power to it and showed me the IP rating of the box along with him being an electrical engineer.
    The other time was for a plant too far from road to run 800m of fibre but had built a box with power and said they will be running their own single mode fibre to the building once I have everything working in the box.
    They were an engineering company that had fibre optic networks of their own.
    So yeah they might install in a box if the customer looks like he knows how to work with it.
    Wouldn't be installing in a Tupperware box for a lad who reckons It'll be grand how hard can it be to get it to be where it needs to be without issues.
    Cause that's how complaints come in and people out to investigate breaches of compliance.


  • #1427
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    For those on connections with a Fritz!Box router, there is a new firmware out (7.25)

    One feature is, that now allows to prioritise certain devices for working from home. Could be handy.

    It's been rolled out for the 7530 and 7590 models so far.

    /M


  • #1428
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    1. Are there any difficulties or hindrences in using a FritxBox on an eir service?

    2. Do eir discourage or prevent a server on a home connection?


  • #1429
    daraghwal
    Registered Users, Registered Users 2 Posts: 946 ✭✭✭daraghwal


    Johnboy1951 wrote: »
    1. Are there any difficulties or hindrences in using a FritxBox on an eir service?

    2. Do eir discourage or prevent a server on a home connection?

    1. Not unless you use eir VOIP landline, in that case you need to keep using the eir router for that part of the service.

    2. Not sure.


  • #1430
    savemejebus
    Registered Users, Registered Users 2 Posts: 4,570 ✭✭✭savemejebus


    Marlow wrote: »
    For those on connections with a Fritz!Box router, there is a new firmware out (7.25)

    One feature is, that now allows to prioritise certain devices for working from home. Could be handy.

    It's been rolled out for the 7530 and 7590 models so far.

    /M

    Stuck on 7.12 since 2019 on my 7560.


  • #1431
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    daraghwal wrote: »
    1. Not unless you use eir VOIP landline, in that case you need to keep using the eir router for that part of the service.

    This is because eir do not make available the necessary details for the customer to use the Fritz!Box for VOIP?


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  • #1432
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    savemejebus wrote: »
    Stuck on 7.12 since 2019 on my 7560.

    That's a good solid firmware though. The big changes in 7.20 and upwards was the smart home stuff like smart bulbs and now in 7.25 roller shutters.

    And there is a hardware limitation in the 7560, that prevents it from supporting that stuff, I believe.

    /M


  • #1433
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Johnboy1951 wrote: »
    This is because eir do not make available the necessary details for the customer to use the Fritz!Box for VOIP?

    Oh .. they will .. if you can get them on the phone that is ... after hanging in the queue for an hour or two ... but what they make available to you will be useless and won't work. You literally have to run the Eir router in parallel to keep your phone going. Only way around it.

    /M


  • #1434
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    Marlow wrote: »
    Oh .. they will .. if you can get them on the phone that is ... after hanging in the queue for an hour or two ... but what they make available to you will be useless and won't work. You literally have to run the Eir router in parallel to keep your phone going. Only way around it.

    /M

    Do you have a suggestion how the two routers should be connected to eir for best control and performance?


  • #1435
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Johnboy1951 wrote: »
    Do you have a suggestion how the two routers should be connected to eir for best control and performance?

    That's easy enough. You can connect a small 5- or 8-port switch to the ONT. Then connect the Eir router as per ususal and switch off it's wireless portion. You only want it for the phone. It will authenticate using IPoE.

    Then your alternative router, lets say a Fritz!Box or any other router, you also connect to the switch directly with the ONT and set it up for PPPoE.

    That way you don't end up with double-nat or other issues. The 2 routers will have individual IP addresses.

    /M


  • #1436
    user1842
    Registered Users, Registered Users 2 Posts: 1,114 ✭✭✭user1842


    Johnboy1951 wrote: »
    Do you have a suggestion how the two routers should be connected to eir for best control and performance?

    I would suggest to go with a different VOIP provider that will actually provide you with the proper VOIP (SIP) access details (you can even port your landline number). Then there will be no issue with using the Fritzbox only and you also get to use the Fritz DECT phone, which is excellent.


  • #1437
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    Marlow wrote: »
    That's easy enough. You can connect a small 5- or 8-port switch to the ONT. Then connect the Eir router as per ususal and switch off it's wireless portion. You only want it for the phone. It will authenticate using IPoE.

    Then your alternative router, lets say a Fritz!Box or any other router, you also connect to the switch directly with the ONT and set it up for PPPoE.

    That way you don't end up with double-nat or other issues. The 2 routers will have individual IP addresses.

    /M

    Thanks.


  • #1438
    limnam
    Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    user1842 wrote: »
    I would suggest to go with a different VOIP provider that will actually provide you with the proper VOIP (SIP) access details (you can even port your landline number). Then there will be no issue with using the Fritzbox only and you also get to use the Fritz DECT phone, which is excellent.


    Anyone you recommend?


  • #1439
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    Johnboy1951 wrote: »
    Do you have a suggestion how the two routers should be connected to eir for best control and performance?

    We replaced the Eir router with a TP-link facing the ONT and than had the Eir router connected behind it for just the VOIP functionality.


  • #1440
    user1842
    Registered Users, Registered Users 2 Posts: 1,114 ✭✭✭user1842


    limnam wrote: »
    Anyone you recommend?

    My parents went with Vomino, also porting their landline number (their website is not the best though). No issues at all, very quick in responding to emails.

    Also I believe irishvoip could be an option.


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  • #1441
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Goldfish is usually a good place to go to. Just my 2c.

    /M


  • #1442
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    Marlow wrote: »
    Goldfish is usually a good place to go to. Just my 2c.

    /M

    +1

    Good customer service too.


  • #1443
    limnam
    Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    Grnsj wrote: »
    I'll make it pretty simple for you because you're not getting it.

    A user here fmannix10 ordered gigabit from you. You could not provide the full bandwidth. They left under the 14 day cooling off period and moved to eir where they get in their own words "never under 930". Your company had blamed contention at the exchange.

    https://www.boards.ie/vbulletin/showpost.php?p=113038789&postcount=571

    Another user brianbruff left your company after a year and went back to eir with the quote "Back on 1Gbps speeds so turns out openEir network was not the problem after all." implying they were told the openeir network was the issue.

    Now a third user limnam is having similar issues and getting the same response from your company. I advised them that like the other two cases the issue was likely with your company and that they should move to another supplier if they required gigabit.

    You'll notice all of these cases occurred before lockdown so there is no point trying to pin the blame on that.

    Nobody is looking for uncontended 1Gb. limnam posted that his speed never exceeded 550Mb.

    If you, as a company, can't make a profit from selling a gigabit service I respectfully suggest you stop selling it instead of providing a sub-standard product to the general public.

    I also enjoyed your playing to the gallery at the end of your post. You are not on boards as a charity. You've done well out of this forum where your company name is instantly recognisable when if I stopped one hundred random people in the street I'd be surprised if one had heard of you.

    You are a small fish in a large pond. You can nibble at the big fish if you wish but don't be surprised if they bite back.


    Just an update on this.


    I've since moved back to Eir on 1gb/s



    Speed tests are showing consistent gigabit speeds.


    Latency is 4-5ms around Ireland.


    So it looks like the problem was not exchange related here either.



    Which would make sense with so few houses taken up FTTH in the area anyway.


  • #1444
    KCross
    Registered Users, Registered Users 2 Posts: 12,136 ✭✭✭✭KCross


    LOS light flashing red since Friday. It hadnt missed a beat in the last 2 years!

    Neighbours, upstream, are working fine so not a general issue. I have rebooted the ONT. No joy there.

    I have logged the fault with the ISP (on Friday) and they have supposedly opened a ticket with OpenEir.


    Whats the typical turnaround time for OpenEir to do a site visit and investigate in the case where its just one customer? Is there an SLA for that?

    Do they just turn up and fix it or do they call/text first for access?

    Can I check progress of the OpenEir ticket online anywhere?

    Anything else I can do to investigate? Are the ONT's flaky or is it likely to be something external?


    WFH aint easy on hotspot in rural Ireland! :(


  • #1445
    Lemon Davis lll
    Registered Users, Registered Users 2 Posts: 107 ✭✭Lemon Davis lll


    Anyone heard of this?

    I'm out of contract with Eir on a FTTH package and looking to change provider.

    Unfortunately no other ISP can see I actually have FTTH at the property since April 2020.

    How do I go about remedying that?

    I only found out FTTH was even possible at my address by checking Airwire a year ago.

    It now shows 'currently no ports available' for my Eircode

    https://www.airwire.ie/index.php/avail


  • #1446
    oscarBravo
    Technology & Internet Moderators Posts: 28,820 Mod ✭✭✭✭oscarBravo


    Lemon Davis lll wrote: »
    Anyone heard of this?

    I'm out of contract with Eir on a FTTH package and looking to change provider.

    Unfortunately no other ISP can see I actually have FTTH at the property since April 2020.

    How do I go about remedying that?

    I only found out FTTH was even possible at my address by checking Airwire a year ago.

    It now shows 'currently no ports available' for my Eircode

    https://www.airwire.ie/index.php/avail

    You don't need available ports if you're switching provider. Your new provider just needs your UAN to switch you.


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  • #1447
    Lemon Davis lll
    Registered Users, Registered Users 2 Posts: 107 ✭✭Lemon Davis lll


    oscarBravo wrote: »
    You don't need available ports if you're switching provider. Your new provider just needs your UAN to switch you.

    Thanks, but so far they seem to be saying computer says no.

    With the exception of Eir, my Eircode is not showing as FTTH enabled for any other ISP.

    Any idea how to go about correcting that?


  • #1448
    oscarBravo
    Technology & Internet Moderators Posts: 28,820 Mod ✭✭✭✭oscarBravo


    Lemon Davis lll wrote: »
    Thanks, but so far they seem to be saying computer says no.

    With the exception of Eir, my Eircode is not showing as FTTH enabled for any other ISP.

    Any idea how to go about correcting that?

    They shouldn't be checking your Eircode, they should be checking your UAN. Find an ISP that knows what they're doing. Most of the smaller regional ISPs that resell FTTH will know what to do.


  • #1449
    Lemon Davis lll
    Registered Users, Registered Users 2 Posts: 107 ✭✭Lemon Davis lll


    oscarBravo wrote: »
    They shouldn't be checking your Eircode, they should be checking your UAN. Find an ISP that knows what they're doing. Most of the smaller regional ISPs that resell FTTH will know what to do.

    Thanks for that

    Once I was able to give my new ISP my UAN, things rolled smoothly.

    Odd that their respective sales teams seemed oblivious to such a workaround.


  • #1450
    babi-hrse
    Registered Users, Registered Users 2 Posts: 788 ✭✭✭babi-hrse


    oscarBravo wrote: »
    They shouldn't be checking your Eircode, they should be checking your UAN. Find an ISP that knows what they're doing. Most of the smaller regional ISPs that resell FTTH will know what to do.

    They shouldn't but they do. I rang up and got a we can't see anything on the network. This will have to be put out as a new order the sales team then proceeded to browbeat me and more or less said he couldn't do it without an existing copper line despite this being a ftth order. I gave up and let them put it through as a new order.


  • #1451
    oscarBravo
    Technology & Internet Moderators Posts: 28,820 Mod ✭✭✭✭oscarBravo


    babi-hrse wrote: »
    They shouldn't but they do. I rang up and got a we can't see anything on the network. This will have to be put out as a new order the sales team then proceeded to browbeat me and more or less said he couldn't do it without an existing copper line despite this being a ftth order. I gave up and let them put it through as a new order.

    There's a lot to be said for only dealing with competent ISPs.


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