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Eir rural FTTH thread III

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Comments

  • Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    oscarBravo wrote: »
    There's a lot to be said for only dealing with competent ISPs.




    You make it sound like it's something easily found.


  • Registered Users Posts: 164 ✭✭eamo22


    Odd one checked my postcode last night on the new eir rollout map. Currently getting fttc. When I checked it said my area was selected to be upgraded to Ftth. Are they upgrading rural areas from fttc to Ftth now aswell. Shocked to be honest was told they wouldn't



  • Registered Users, Registered Users 2 Posts: 1,145 ✭✭✭BobMc


    Been waiting for NBI and seems were one of the fortunate ones going from FTTC to FTTH with OpenEIR, how much effort are they putting in to installation with troublesome ducting from roadside to household these days ?? available to order now for us and thinking stickiing with Vodafone just for less hassle

    Post edited by BobMc on


  • Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    Well I don't know about current practices, but for the rural FTTH rollout, it was generally the property owners task to sort out the ducting if it proved to be blocked, which many were due to the unfathomable practice of not sealing the ends of ducts. KNN would have a go trying to get the cable through, but if they couldn't, the property owner had to sort it before a retry.

    I knew my ducting was too narrow with too many bends so I dug it up before the install date so come the day it was a doddle to run the cable through the duct, leaving it for me to bury it later.



  • Registered Users Posts: 164 ✭✭eamo22


    So they are definitely upgrading people from fttc to Ftth. I was told they wouldn't about a year ago. Happy enough to see it wasnt a glitch on the open eir site



  • Registered Users, Registered Users 2 Posts: 1,145 ✭✭✭BobMc


    Seems so was pre order on NBI since end of may with no progress, we're about 1.1km from cabinet, looks like open eir swooped in and duplicated some of the work NBI had done too, 1st install date next Wednesdy, see a neighbour with a different civil team out this morning doing some path digging at their front door.



  • Moderators, Science, Health & Environment Moderators Posts: 16,965 Mod ✭✭✭✭Gonzo


    not sure if this has been mentioned recently but Eir have decided to upgrade an extra 200,000 homes to FTTH, not sure if this part of the IFN or Eir Rural rollout, probably takes in both rollouts.

    https://www.thejournal.ie/eir-broadband-2-5520066-Aug2021/



  • Registered Users Posts: 58 ✭✭shinobi2600


    Hi all,

    KN have finished running fibre to the gate of our house now ready for install if we order.

    However, the distance from the pole to the front door, where the connection will end up, there is no ETU.

    The current copper cable does come underground but there is nothing to check on the land for access at the house end. There's just the Eir socket that the router plugs into. Would I be best getting a survey done to determine the ducting path?


    House was built in the 90s if that provides context.



  • Registered Users, Registered Users 2 Posts: 1,155 ✭✭✭Xithus


    Would you mind sharing where you are able to order it from? I'm in the same situation but I haven't seen anywhere I could register my interest, or anything like that. Thanks.



  • Registered Users, Registered Users 2 Posts: 1,145 ✭✭✭BobMc


    I was pre order with DigiWeb for NBI, and just kept checking online, for it going from Pre-Order to Order now and I'd not

    heard from Digiweb with an update, Few neighbours had crews out attempting installations so I did some availability for

    OpenEir fibre and it was available, I called Digiweb and told em to cancel the NBI order and I wanted the OpenEir fiber,

    she did the order swop over and shipped out modem, this call was Wednesday 18th August, got an install text within

    a few hours for Wednesday 25th August, crew arrived 8am and had found end of my duct within 10 mins, so I got lucky

    as next door both have blocked ducts, small bit of tarmac dug up and chased cable into living room where current modem is,

    a stupid cable ran under our living room door to master socket at front door, I headed off to work but son told me

    2 guys where gone before 10am so good job allround.


    Thrilled to bits to be honest, we're located in Ardnacrusha, part of the Limerick roll out for NBI and was due live during summer months,

    think OpenEir have pulled of a coup and beat NBI to it, something they probably should have done years ago as its a Semi Rural estate

    of about 160 houses so was low hanging fruit, but to go from 15mb to 500mb overnight is something I'd been dreaming of



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  • Registered Users, Registered Users 2 Posts: 469 ✭✭JonMac


    We have a draw rope in the duct that runs from the Eir pole to a manhole outside our wall. There is a duct running to the house with the 2006 copper in it.

    Should I run a draw rope in that duct or hope that the fibre can be blown though it?



  • Registered Users, Registered Users 2 Posts: 1,803 ✭✭✭lintdrummer


    Hi all. I am going to be renting a house in the countryside outside Kilkenny city. The OpenEir map says full 1GB broadband is available at the address. As far as I've seen the previous tenants were using mobile broadband.

    My question is: if the fibre has never been brought to the house (it's a bungalow, probably built in the 70's or 80's), what is involved in getting that setup? Will they potentially need to dig up the driveway? What is the cost involved with that work?

    Just trying to get a general idea of what I might be facing before I speak to the landlord about it.



  • Registered Users, Registered Users 2 Posts: 4,036 ✭✭✭BArra


    depends, if the property is ducted or not, if not then it would be an overhead install

    where does the existing copper line enter the house?



  • Registered Users, Registered Users 2 Posts: 1,803 ✭✭✭lintdrummer


    I have no idea unfortunately, I've only been to the house once. Moving in next week.



  • Registered Users, Registered Users 2 Posts: 1,803 ✭✭✭lintdrummer



    This is a view of the outside of the house if it helps... nothing visible in the other direction.



  • Registered Users, Registered Users 2 Posts: 1,803 ✭✭✭lintdrummer


    Just to follow up on my own question:

    I spoke to Digiweb, customer service who, at least in sales, seemed pretty good. They advised that FTTH is available to me and that if I order an engineer would come out to install and he may discover issues that would need to be dealt with. Primarily blocked ducting. They were advising that if there is a duct on my property, and the engineer says it's blocked, they can unblock it there and then for €100. Alternatively I could hire my own contractor to unblock it but that would cost much more so they were strongly advising that if it's blocked, pay the €100 to get it sorted there and then.

    There was a whiff of shenanigans off this, who is anyone to say that the duct isn't blocked if they tell you it is? But I knew this house has no ducts anyway so it made no difference to me.

    So I placed the order for 500mb on a Friday. Had the router/modem out in the post on Tuesday and the engineer called out last Friday morning.

    The house is about 100m down from a crossroads. The fibre is on a pole the far side of the crossroads. Engineer says the fibre has to go from that pole, via a duct, to a pole across the road from my house. This pole is currently supporting the copper line that comes into the house through the fascia on the gable.

    2 problems he says. First, the duct on the road is narrow and blocked. Second, they can't run the fibre to the fascia like the copper line is, it has to go to the concrete on the gable. The height distance (it's a bungalow) could leave the cable too low over the road. Also, if it was connected through the fascia there is a risk of it becoming detached and causing damage to passing traffic.

    Solutions: Eir will have to come out and unblock the duct.

    Then a pole will have to be erected on our side of the road to support the line. He said there may be a workaround for this by using a goose neck off the gable to support the cable up higher as it enters the house.

    He says they can't log two problems at once so first thing is to get Eir out to unblock the duct.

    Rang Digiweb for an update today as I hadn't heard anything since. They say that Eir have scheduled to get the duct unblocked no later than the 21st of October. Apparently this can take so long because it may necessitate obtaining a permit for road obstruction/closure.

    PITA having to wait so long to get it all sorted but hopefully it'll be worth it in the end.

    Oh, and it's all at no extra cost to me because the problems are not on my property.



  • Registered Users, Registered Users 2 Posts: 1,114 ✭✭✭user1842


    Good luck, a neighbour of my parents is waiting 6 months now for a duct to be cleared. Eir are blaming delays on getting road permits.

    Post edited by user1842 on


  • Registered Users, Registered Users 2 Posts: 1,803 ✭✭✭lintdrummer


    Jesus, that is shocking. I won't be waiting that long anyway. I'll give them until the 21st and if there's no progress at that stage I'll cancel it.



  • Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    The communication typically hangs on OpenEIRs side, when it comes to permits, because they simply don't follow up. So if anything glitches in the council, OpenEIR won't check up on it. That's the norm.

    /M



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  • Registered Users Posts: 8,239 ✭✭✭Pussyhands


    Well folks, trying to learn a bit about fibre and all that jazz.

    There's one of those black boxes on a pole just up the road. Does this have to be wired to the house in a duct? I have copper already through the phone line so does this mean there's no ducts in the ground?

    A family member bought a house a few years ago and recently tried to get fibre, were told the ducts were blocked. When were these ducts installed and for what purpose? Would it be a fair assumption that any house with copper broadband wouldn't have ducts?

    I put my eircode into the broadband checker and it says my nearest connection point is 10km away despite that black box only being a few hundred metres away and a neighbour in a different direction having fibre through that.



  • Registered Users, Registered Users 2 Posts: 15,659 ✭✭✭✭The Cush


    Broadband Connection Points (BCPs) have nothing to do with connecting your home to fibre broadband. They are temporary hi-speed WiFi broadband points located in public locations that the public can freely access from their car etc. They are a temporary hi-speed broadband solution for an area until the government's national broadband plan is rolled out to an area by NBI. Under the tender they will remain active at a location for an initial 3 years if I remember correctly, or longer probably, depending on when NBI fibre is available in an area. See Broadband Connection Points | NBI for more info.

    The next question is which operator owns the fibre DP (drop point), the black box on the pole?

    At a guess the DP is part of the open-eir fibre network (see their NGA fibre broadband network map) and not the NBI fibre network? A few years ago open-eir rolled out their own rural fibre network to approx. 330k rural premises (the subject of this thread), unfortunately they left lots of premises beyond the final DP out. These premises were considered uneconomic for them to continue rollout further. The rural rollout was completed about 2 years ago. open-eir eircode checker here - open eir broadband checker (arcgis.com).

    This is where the government's national broadband plan comes in, where it's uneconomic for a commercial operator to rollout fibre the government will cover the rollout cost to these intervention areas, the contract for this was awarded to NBI back in late 2019. The rollout to these intervention areas will take a number of years - Where are we working | NBI.

    What does the NBI eircode checker say for your location? If you're in an NBP intervention area this is the discussion thread here on boards - National Broadband Ireland : implementation and progress — boards.ie - Now Ye're Talkin'

    Regarding ducts etc. a fibre connection to a premises will generally follow the same route as the existing copper line, overhead or ducted. This is from the NBI website - Connecting your premises | NBI

    eir ducting guidelines here - Support | Ducting | eir.ie



  • Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    If you haven't noticed a phone line strung through the air to the house, then it's coming through a duct. It seems very rare that ducts aren't blocked because the people who install via them originally, all never seem to think it might be a good idea to seal the ends after running the original cable.

    BB providers all have a checker where you put in your eircode and they tell you what services you can get and what speeds. Fibre broadband isn't FTTH but if they can offer up to 1000 Mbps, then FTTH is available.

    I have fibre and would say it is well worth getting ducts unblocked in order to get it, just seal the ends after they have finished. EVA foam wrapped tightly around the cable then compressed and pushed into the end of the duct is one very easy way.



  • Registered Users Posts: 8,239 ✭✭✭Pussyhands


    Thanks for the info, still a bit lost on what the black box is though. It's not fibre? It's just regular broadband that's faster than copper? Is that right? How does a house physically get connected to the box?

    As far as I know, the neighbour that is using the internet from the black box is contracted to Eir.



  • Registered Users, Registered Users 2 Posts: 15,659 ✭✭✭✭The Cush


    This is a FTTH fibre DP, the upper box with a loop of fibre optic cable behind it. A fibre optic drop cable is connected to your premises from this box, spliced into the main cable from the exchange in the box. Speeds are up to 1 or 2 Gbps depending on the provider. Generally the DP must be within 100-150m of your premises to be connected and your premises must be part of their rollout plan.

    Regarding your neighbour, are they on copper or fibre direct to the home (FTTH)? What speed is your neighbour getting? Can you post a pic of your neighbour's black box?

    The fibre cables and infrastructure are owned by wholesale providers, there are 3 of them - open-eir, SIRO and NBI. They do not sell direct to the public, only via retail providers such as eir, vodafone, Sky, etc. etc., examples -

    NBI retailers Who can I buy from? | NBI,

    SIRO retailers SIRO – Ireland’s Ultrafast 100% Fibre Broadband, Built on ESB Network



  • Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    If the black box looks like this:

    Then it's likely fibre, but there should be more than just one along the road. The connection is via a black cable that runs from the DP box to the house, terminating in small box with a short fibre patch cable from that box to another one which has an ethernet port and which is powered by a small wall adapter. In that box, is a transceiver that converts the incoming laser light to an electrical ethernet signal and outgoing ethernet electrical signals into laser light which travels through the fibre back to the exchange. An ethernet cable connects that second box to a router, which provides your service.



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  • Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭keano25


    My 150mb package is coming to an end.. thinking of upgrading to 1gb.. anyone have it and what speeds are you actually getting?


    Thanks



  • Registered Users, Registered Users 2 Posts: 4,036 ✭✭✭BArra


    maxes out at 930mb



  • Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭keano25


    Thanks Barra.. that's good, must be unbelievable for downloading files



  • Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    That entirely depends on where you are downloading them from. It's rare for me to find sites that max my 150 Mbps connection



  • Registered Users, Registered Users 2 Posts: 4,036 ✭✭✭BArra


    game hosts like battle.net can saturate it fully but as you mention it varies from who you are downloading



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  • Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    Yes, Valve can likely saturrate it, too as can a few usenet providers - probably, but I personally wouldn't consider for one second, paying €168 extra a year to save a few minutes a year on a few big downloads. In 4 years, that's a flagship phone's worth of savings.

    Most websites and such, don't operate at saturation speeds.



  • Registered Users, Registered Users 2 Posts: 4,036 ✭✭✭BArra


    that depends on the first year cost, how many users in household, type of bandwidth requirements etc

    also, you can get 1gb for first year for 40e, so not sure if thats 168e of saving versus slower speeds



  • Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    I'm not trying to stop anyone paying for what they want. OP asked a question and I gave my perspective.



  • Registered Users, Registered Users 2 Posts: 569 ✭✭✭EarWig


    Except there is a big cost. The time and stress when trying to cancel at the end of the first year has to be factored in.



  • Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭keano25


    Current offer is €50 a month for 1GB.



  • Moderators, Technology & Internet Moderators Posts: 17,135 Mod ✭✭✭✭cherryghost


    Hi,


    Hope someone can help as I was left awfully confused today. We are moving house and KN came out this morning to install our fibre line. They refused to do it. The fibre lines were on the other side of the road of the house, and overhanging cables over our property being the reason.


    They now want to install a pole within farmers land next to our property (in blue), and then for me to run duct down to the house. I'm not really sure what that solves because the overhanging cables keep going up over that field and onwards! Am I being an idiot/unreasonable not accepting this solution. Pic attached. You can see the overhanging cables and the telephone poles across the road.




  • Registered Users, Registered Users 2 Posts: 15,659 ✭✭✭✭The Cush


    I assume they are electric lines passing in front of your house and your house is a bungalow/single story?

    Looks like the fibre line to your house from the pole across the road could intersect with the power lines as it dips towards the house. The new pole in the field would allow it to cross the powerlines above or below at a safe distance without the possibility of touching.

    Difficult to see a famer allowing a pole to be placed there and then ducting from there to house, could the new pole be placed at the corner of your lawn with a duct from there to the house?



  • Moderators, Technology & Internet Moderators Posts: 17,135 Mod ✭✭✭✭cherryghost


    I suggested the pole at the corner of the lawn but they said no. Not really sure why.

    There's already a pole in that farmers field so not sure if its much difference for a second one but I understand completely if he didnt want it.

    It's left me a deal of stress as its required for work so needless to say I need to find some solution. The farmer is not around at the moment so will get back to me in a few days.



  • Registered Users, Registered Users 2 Posts: 12,136 ✭✭✭✭KCross


    Seems reasonable to me.

    They need to get the cable across the road. They cant do that directly to your house with live electricity cables runing across your property so they need a pole on that boundary so that they can sling the cable across the road to that pole, then go down the pole to the new duct, that you will be responsible for, which then gets them a route to your house.


    They cant sling the cable over the electricity wires.



  • Registered Users, Registered Users 2 Posts: 15,659 ✭✭✭✭The Cush


    The other pole is ESB I assume, for which they have wayleave rights, not the sane for telecom poles.

    Which pole is the DP on?

    Do they want to place the new pole at the boundary fence or in the middle of the field across from the DP?



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  • Moderators, Technology & Internet Moderators Posts: 17,135 Mod ✭✭✭✭cherryghost



    Its a few poles down. The pole will be in the middle of the field across from the DP. But our telephone wire is ducted. Can we not just clear that? Have no reason to use it.



  • Registered Users, Registered Users 2 Posts: 6,231 ✭✭✭TheRiverman


    I am a retired Eircom Technician and dealt with many situations like this during my working years.Looking at the photo I don't understand why they want to put the pole on the other side of the hedge in farmers land and not in the corner of your lawn. I suggest you follow up on that and find out the reason. What they want you to do by digging a trench and putting down ducting is the correct way to give you service, but they positioning of the pole needs to be sorted. I also suggest you put 50mm wavin pipes in the trench and not hydrodare. Cable pulls much more freely in wavin. Don't do any digging until you have the pole sorted out.



  • Moderators, Technology & Internet Moderators Posts: 17,135 Mod ✭✭✭✭cherryghost


    Cheers, that was the conclusion I came to also. I need to have them out again to survey regardless. Thanks for everyones help



  • Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    Were I you, I would do all possible to clear the existing phone line duct as that is the best solution. Perhaps some company with expertise could do it if DIY fails.



  • Moderators, Technology & Internet Moderators Posts: 17,135 Mod ✭✭✭✭cherryghost


    Thats the plan. I have the surveyor out Monday week (earliest they can do), and have someone out next week to clear out the phone line duct. So the surveyor should have plenty other options for an installation.


    Again thanks for all the help



  • Registered Users, Registered Users 2 Posts: 788 ✭✭✭babi-hrse


    At a guess it's hard to tell exactly where the ESB is in the middle of the air. But I'd say they said no to the telegraph pole being dropped at the front of the garden because the ESB line is directly overhead the desired pole location.

    Another reason may be because they need the fibre line to sling below the ESB cable as it crossed the road and putting it too close to the crossing ESB cable makes the line have to be mounted lower on the pole making it suspectible to getting caught on passing traffic whereas they are hoping for the dip in the middle to be directly below the ESB cable and not the middle of the road.



  • Moderators, Technology & Internet Moderators Posts: 17,135 Mod ✭✭✭✭cherryghost


    They've agreed to erect a pole at the front corner of the garden. But the house is too low so needs to be ducted to my house, far less of a deal had it been in the farmers field (plus I dont have the driveway tarmac'd) :)



  • Registered Users, Registered Users 2 Posts: 189 ✭✭brimur69


    Lads, has anyone here ever gotten a second phone line put in by Eir in order to get FTTH? I live in a village that will not be upgraded to FTTH anytime soon but my estate is next to a country road that has FTTH enabled. The nearest telephone pole to me, at the entrance of the estate( about 50ft from my house) does have fibre running to it, two poles away from that pole down that country road has the black DP box. I asked an Eir sales rep about it and they said they would install fibre to the house if I was to get a new line but they would not offer me the FTTH service. They then said I could not request a second phone line because that's not how it works. Not sure what they meant by that. I was hoping a new phone line, even if it meant paying for an additional phone line, would force the upgrade to FTTH



  • Technology & Internet Moderators Posts: 28,820 Mod ✭✭✭✭oscarBravo


    Sounds like a load of twaddle to me. If your Eircode isn't in the existing FTTH footprint, you won't get FTTH until NBP gets to you.



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  • Moderators, Technology & Internet Moderators Posts: 17,135 Mod ✭✭✭✭cherryghost


    2 months from now to get a pole erected! (3 from the start of the process). Surely that is not normal



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