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Inbound and internal An Post Delays

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Comments

  • Registered Users Posts: 682 ✭✭✭ d51984


    I posted a letter containing a postal order last Tuesday. Standard post, Im in Dublin 5, letter was going to Dublin 9. 15 min drive max.

    Long story short, it took 7 days, normally next day.

    Its a disgrace Joe!



  • Closed Accounts Posts: 423 ✭✭ AutoTuning


    The Universal Postal Union would want to cop on a bit. Commercial packages being shipped in bulk shouldn't be accepted for free. What's going on with China Post is totally unreasonable and unfair.


  • Registered Users Posts: 2,046 ✭✭✭ silver2020


    AutoTuning wrote: »
    The Universal Postal Union would want to cop on a bit. Commercial packages being shipped in bulk shouldn't be accepted for free. What's going on with China Post is totally unreasonable and unfair.

    It is changing next month.

    US changed it last July

    https://redstagfulfillment.com/universal-postal-union-treaty/


  • Registered Users Posts: 11,502 ✭✭✭✭ Xenji


    After 10 days my package has finally been sorted and I should have it tomorrow, An Post are definitely prioritising Amazon as no order from them has taken longer than 3 days this month.


  • Closed Accounts Posts: 423 ✭✭ AutoTuning


    I've had some fairly fast local business stuff arrive too. I don't think it's just Amazon.


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  • Registered Users Posts: 6,003 ✭✭✭ joeysoap


    Looks like China wanted their post delivered for nothing or next to nothing and that’s going to change.


  • Registered Users Posts: 2,108 ✭✭✭ johnnysmack


    Xenji wrote: »
    After 10 days my package has finally been sorted and I should have it tomorrow, An Post are definitely prioritising Amazon as no order from them has taken longer than 3 days this month.

    My package was 2 weeks waiting to get sorted. It has now been 5 days since the tracker updated to 'your package has been sorted' and still no sign of it arriving to me anytime soon though. I wouldn't hold my breath if I was you!


  • Registered Users Posts: 116 ✭✭ Noise Annoys


    I have a package, sent from a Dublin retailer to my address in Dublin, stuck in the North Dublin Depot since Friday December 4th. No idea when it is going to budge.


  • Registered Users Posts: 3,297 ✭✭✭ The Continental Op


    joeysoap wrote: »
    Looks like China wanted their post delivered for nothing or next to nothing and that’s going to change.

    Still no reason for An Post to delay its delivery and just leave it the container.

    So An Post effectively punished the consumer for ordering stuff from China.

    Wake me up when it's all over.



  • Registered Users Posts: 6,003 ✭✭✭ joeysoap


    Still no reason for An Post to delay its delivery and just leave it the container.

    So An Post effectively punished the consumer for ordering stuff from China.

    I don’t think DPL or Fastway etc would deliver if for nothing either. China basically wants to pay for nothing. It’s why they’re cheap.


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  • Registered Users Posts: 4,568 ✭✭✭ jmreire


    Exactly 1 month ago, I posted all the required documents for renewing my driving license, and since then nothing..nada... zilch .....anyone else have this experience???


  • Registered Users Posts: 8 GreenManalshi


    dashdoll wrote: »
    I have two parcels from Zara Black Friday stuck in Dublin since 1 December. "We have your post in DUBLIN NORTH DEPOT, DUBLIN". A week with no movement...I'd expect delays but this seems a bit much. Shouldnt have bothered!

    Can I ask has there been any movement on your parcels yet? I ordered something from a store in the UK and I'm getting the same message as you "We have your post in DUBLIN NORTH DEPOT, DUBLIN", with no update since December 3rd.


  • Registered Users Posts: 3,297 ✭✭✭ The Continental Op


    joeysoap wrote: »
    I don’t think DPL or Fastway etc would deliver if for nothing either. China basically wants to pay for nothing. It’s why they’re cheap.

    It was an international postal agreement. I don't blame China for taking advantage of it. I do blame An Post management for throwing their toys out of the pram and not sorting it. They gained nothing as it all had to be delivered in the end.

    Wake me up when it's all over.



  • Registered Users Posts: 913 ✭✭✭ hdl


    Can I ask has there been any movement on your parcels yet? I ordered something from a store in the UK and I'm getting the same message as you "We have your post in DUBLIN NORTH DEPOT, DUBLIN", with no update since December 3rd.

    Similar here, parcel sitting in Park West since Dec 4th with no movement. I fully expect delays and never expected it next day, but I've had other parcels come into Dublin since then, that I've received already. Is it just the (bad) luck of the draw? Are some sorting centres slower than others?


  • Registered Users Posts: 566 ✭✭✭ Mollywolly


    An Post seem to be giving priority to Amazon packages. I was waiting on something that shipped 8th December and not due for delivery until next Tuesday, however it was delivered today, 11th December. I've never received an Amazon delivery so fast!

    Yet I'm still waiting for a package shipped from a business in Dublin on 1st December which is not showing any tracking info. According to the sender, An Post told them that it will be sorted by end of day today - we'll see :)


  • Registered Users Posts: 11,502 ✭✭✭✭ Xenji


    My package was 2 weeks waiting to get sorted. It has now been 5 days since the tracker updated to 'your package has been sorted' and still no sign of it arriving to me anytime soon though. I wouldn't hold my breath if I was you!

    Arrived this morning thankfully.


  • Registered Users Posts: 278 ✭✭ gary550


    Park west must be one hellhole for sorting, I've had customer parcels arrive there on the 5th and haven't moved since.

    I also think it's a kick in the teeth for small Irish retailers & businesses who have been loyal to An Post to be given the two fingers in favour of giving big fat amazon priority. I hope all those small irish retailers & businesses realise this and take their posting business elsewhere in the new year.

    Some people feel the rain. Others just get wet. -BM



  • Registered Users Posts: 15,430 ✭✭✭✭ odyssey06


    Small package, posted Dublin Thursday 3rd December, arrived today in Dublin.


  • Registered Users Posts: 3,818 ✭✭✭ Darc19


    gary550 wrote: »
    Park west must be one hellhole for sorting, I've had customer parcels arrive there on the 5th and haven't moved since.

    I also think it's a kick in the teeth for small Irish retailers & businesses who have been loyal to An Post to be given the two fingers in favour of giving big fat amazon priority. I hope all those small irish retailers & businesses realise this and take their posting business elsewhere in the new year.
    Amazon don't get any priority.

    Just because someone on a forum suggests that doesn't mean it's true.

    Where I am, we are a medium size customer and most parcels are delivered in 2-3 days.

    If the tracking says "your delivery has been sorted" that means it has left parkwest and is now in the local dsu waiting local delivery.

    If you have an account manager with an post they will give you all the details of what each stage is.


  • Registered Users Posts: 3,297 ✭✭✭ The Continental Op


    Darc19 wrote: »
    Amazon don't get any priority.

    Just because someone on a forum suggests that doesn't mean it's true.

    Where I am, we are a medium size customer and most parcels are delivered in 2-3 days.

    If the tracking says "your delivery has been sorted" that means it has left parkwest and is now in the local dsu waiting local delivery.

    If you have an account manager with an post they will give you all the details of what each stage is.

    Well those of us that have bought stuff from Amazon and who have bought stuff from other UK suppliers that deliver with An Post would totally disagree with you. Amazon stuff has been delivered in two days or less once its got to Dublin other companies stuff has just sat in Dublin.

    You are also talking rubbish about "your delivery has been sorted" as my car parts from Micksgarage sat in Park West for nearly a week after they reached that point in the system.

    Wake me up when it's all over.



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  • Moderators, Business & Finance Moderators Posts: 13,685 Mod ✭✭✭✭ whiterebel


    Darc19 wrote: »
    Amazon don't get any priority.

    Just because someone on a forum suggests that doesn't mean it's true.

    Where I am, we are a medium size customer and most parcels are delivered in 2-3 days.

    If the tracking says "your delivery has been sorted" that means it has left parkwest and is now in the local dsu waiting local delivery.

    If you have an account manager with an post they will give you all the details of what each stage is.

    Similarly, just because your company is getting post/parcels through doesn't mean everyone's is. Vast majority on here seem to show that once Amazon arrives it will be a max of 3 days. Domestic seems to be taking far longer in a lot of cases.


  • Registered Users Posts: 3 TheBarnacle


    Can I ask has there been any movement on your parcels yet? I ordered something from a store in the UK and I'm getting the same message as you "We have your post in DUBLIN NORTH DEPOT, DUBLIN", with no update since December 3rd.

    I'm in the same position. Ordered from UK and package in North Dublin depot since Dec 2nd. I was starting to worry but glad to know it's not an issue with my package specifically.


  • Registered Users Posts: 3,363 ✭✭✭ recyclebin


    To counter the Amazon stories, I've three or four Amazon deliveries showing as delivered on the tracker but no sign of them. They were supposed to be going to the parcel lockers in Castlebar.


  • Registered Users Posts: 128 ✭✭ user302243


    I'm in the same position. Ordered from UK and package in North Dublin depot since Dec 2nd. I was starting to worry but glad to know it's not an issue with my package specifically.

    That depot in particular seems to be struggling based on my experience. Most of my parcels have had a one day delay. Except two going through Dublin North which have been sitting there for over a week.


  • Registered Users Posts: 11,502 ✭✭✭✭ Xenji


    recyclebin wrote: »
    To counter the Amazon stories, I've three or four Amazon deliveries showing as delivered on the tracker but no sign of them. They were supposed to be going to the parcel lockers in Castlebar.

    Your best to send them to the Antrim PM address if your using Amazon, I use that locker multiple times a week and will have it within 3 days from dispatch in the locker


  • Registered Users Posts: 365 ✭✭ andrewfaulk


    It was an international postal agreement. I don't blame China for taking advantage of it. I do blame An Post management for throwing their toys out of the pram and not sorting it. They gained nothing as it all had to be delivered in the end.

    It's hardly An post throwing their toys out of the pram, it's more a case of them looking at the situation and asking "why would we work for basically nothing when there is all this better paying business sitting there needing to be done"..

    An it's not just An Post, one of the Donald's pet projects was tearing up the postal agreement so USPS stopped getting stiffed by the deal.. China Post was paying less to deliver a package(and customs Clearance) than domestic US customers were paying for the same service.. It was basically china dumping in a different format at the expense of western Post offices


  • Registered Users Posts: 3,818 ✭✭✭ Darc19


    whiterebel wrote: »
    Similarly, just because your company is getting post/parcels through doesn't mean everyone's is. Vast majority on here seem to show that once Amazon arrives it will be a max of 3 days. Domestic seems to be taking far longer in a lot of cases.

    We send about 1,000 parcels a week. We get daily csv reports. 90% are delivered within 3 days, almost all within 5 days and a few seem to take ages for no particular reason.


  • Registered Users Posts: 3,818 ✭✭✭ Darc19


    Well those of us that have bought stuff from Amazon and who have bought stuff from other UK suppliers that deliver with An Post would totally disagree with you. Amazon stuff has been delivered in two days or less once its got to Dublin other companies stuff has just sat in Dublin.

    You are also talking rubbish about "your delivery has been sorted" as my car parts from Micksgarage sat in Park West for nearly a week after they reached that point in the system.

    Amazon is domestic parcels.

    You have two scans.

    "we have your delivery in Parkwest (or Merrywell)"
    And
    "your delivery has been sorted"

    The second one is sent after it has finished being sorted and in the relevant cage for sending out to a local dsu. It can sit in a local dsu for a couple of days and gets scanned when put on the delivery route for that day.


  • Registered Users Posts: 3,297 ✭✭✭ The Continental Op


    Darc19 wrote: »
    Amazon is domestic parcels.

    You have two scans.

    "we have your delivery in Parkwest (or Merrywell)"
    And
    "your delivery has been sorted"

    The second one is sent after it has finished being sorted and in the relevant cage for sending out to a local dsu. It can sit in a local dsu for a couple of days and gets scanned when put on the delivery route for that day.

    Yep thats right two scans in Parkwest then nothing for a week.

    I didn't think the DSU were allowed to hold anything. afaik the DSU has to clear everything the day it comes in? Now I might not fully understand what a DSU is but my postman tells me that they are not allowed to leave the depot until its empty.

    Wake me up when it's all over.



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  • Registered Users Posts: 3,818 ✭✭✭ Darc19


    Yep thats right two scans in Parkwest then nothing for a week.

    Which means it is probably in your local delivery office or a holding warehouse (finglas-- former jmob bread factory, portlaoise or little island) as the local office works through their parcels.

    I'm just passing on info that I have that we get from an. No one has to accept it.


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