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An Post

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  • #1022
    Pen Rua
    Registered Users, Registered Users 2 Posts: 2,101 ✭✭✭Pen Rua


    https://www.irishtimes.com/news/ireland/irish-news/an-post-sets-deadline-for-retailers-due-to-record-christmas-demand-1.4431858
    An Post has warned that the unprecedented volume of parcels it is handling due to the surge in online shopping means it cannot guarantee large Irish and multinational retailers pre-Christmas delivery unless it has parcels by December 14th.

    A spokeswoman said that while parcels it receives from larger companies “will probably be delivered in time” she stressed that “probably is not good enough if something has to be there for Christmas morning”.

    She added that a record volume of online shopping had prompted An Post to issue the alert that it would only be able to “guarantee pre-Christmas delivery of e-commerce parcels received into its processing system by close of business on December 14th”.

    “This deadline applies only to An Post’s large-scale ecommerce retailers and shippers. It does not affect personal customers posting parcels and packages,” she said.

    “Ireland has never seen volumes like this. We’re running a full capacity in recent weeks, delivering 3.3 million parcels, up from 1 million at the same time last year,” she continued.
    Post edited by whiterebel on


  • #1023
    Champ
    Registered Users, Registered Users 2 Posts: 677 ✭✭✭Champ


    Hi,

    I've an order from Amazon which is been delivered by An Post.

    Been delivered in theory... according to the tracking (An Post own system) it was received by An Post in Dublin and was sorted and that was the last update since the 2nd of December.

    Amazon themselves have said if it doesn't arrive today I can claim a refund.

    How's everyone else doing in terms of An Post deliveries?
    Should I write this off or still hold out some hope?
    Post edited by whiterebel on


  • #1024
    the_syco
    Registered Users, Registered Users 2 Posts: 37,316 ✭✭✭✭the_syco


    Champ wrote: »
    How's everyone else doing in terms of An Post deliveries?
    Should I write this off or still hold out some hope?
    When AnPost is delivering something, I get a text 3 days beforehand, asking if I want to change the destination address. I usually change it from work to the local post office.

    Where did the package originate from? Have had the odd thing delayed by customs.
    Post edited by whiterebel on


  • #1025
    august12
    Registered Users, Registered Users 2 Posts: 1,275 ✭✭✭august12


    the_syco wrote: »
    When AnPost is delivering something, I get a text 3 days beforehand, asking if I want to change the destination address. I usually change it from work to the local post office.

    Where did the package originate from? Have had the odd thing delayed by customs.
    I did the same, parcel sitting in Dublin since 26th Nov., Redirected it on Sunday to local post office, arrived yesterday, I feel it would never have made it without intervention.
    Post edited by whiterebel on


  • #1026
    Champ
    Registered Users, Registered Users 2 Posts: 677 ✭✭✭Champ


    the_syco wrote: »
    When AnPost is delivering something, I get a text 3 days beforehand, asking if I want to change the destination address. I usually change it from work to the local post office.

    Where did the package originate from? Have had the odd thing delayed by customs.

    Hi, just an order fulfilled by Amazon themselves (amazon.co.uk). So not from a market place seller.
    Post edited by whiterebel on


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  • #1027
    Brock Turnpike
    Registered Users, Registered Users 2 Posts: 3,892 ✭✭✭Brock Turnpike


    Champ wrote: »
    Hi,

    I've an order from Amazon which is been delivered by An Post.

    Been delivered in theory... according to the tracking (An Post own system) it was received by An Post in Dublin and was sorted and that was the last update since the 2nd of December.

    Amazon themselves have said if it doesn't arrive today I can claim a refund.

    How's everyone else doing in terms of An Post deliveries?
    Should I write this off or still hold out some hope?

    I'm having the exact same issue. Arrived in An Post facility in Dublin on Jan 4th and no updates since. Tried to do online chat today and the wait time was 18 mins. Gonna try again tomorrow.
    Post edited by whiterebel on


  • #1028
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    Spon Farmer wrote: »
    I hope you know my post was in jest.

    I have to send a parcel to the U.K.

    DPD is twice the price of An Post but considering An Post have any CDs is a Galway depot for 5 days I have a feeling something going out of the country might not arrive before Christmas.

    Is a courier a better option?

    Dpd use road/sea so no capacity constraints and service is currently 3 days for uk.

    An post received 3.6m parcels last week.

    Black Friday week 2019 was 1.3m
    Post edited by whiterebel on


  • #1029
    the_syco
    Registered Users, Registered Users 2 Posts: 37,316 ✭✭✭✭the_syco


    Champ wrote: »
    Hi, just an order fulfilled by Amazon themselves (amazon.co.uk). So not from a market place seller.
    Until recently, I had to send anything from Amazon to the post office.

    Does it give you an option to pick a "safe place"?
    Post edited by whiterebel on


  • #1030
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,272 Mod ✭✭✭✭pc7


    Absolute nightmare for businesses that they are stopping deliveries from Monday, people have been asked to shop local/buy online, absolute clusterfook.
    Post edited by whiterebel on


  • #1031
    seanin4711
    Registered Users, Registered Users 2 Posts: 3,269 ✭✭✭seanin4711


    6 items from aliexpress for Christmas
    all arrived over 2 weeks ago and with "last mile carrier".
    Do an post hold items from Asia for a couple of weeks for the craic as a rule?
    thanks
    John
    Post edited by whiterebel on


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  • #1032
    Henryq.
    Closed Accounts Posts: 134 ✭✭Henryq.


    seanin4711 wrote: »
    6 items from aliexpress for Christmas
    all arrived over 2 weeks ago and with "last mile carrier".
    Do an post hold items from Asia for a couple of weeks for the craic as a rule?
    thanks
    John

    China post is low priority

    Amazon seems to be top of the pile with an post
    Post edited by whiterebel on


  • #1033
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 14,272 Mod ✭✭✭✭pc7


    seanin4711 wrote: »
    6 items from aliexpress for Christmas
    all arrived over 2 weeks ago and with "last mile carrier".
    Do an post hold items from Asia for a couple of weeks for the craic as a rule?
    thanks
    John


    Since corona I found they have been, I got a delivery yesterday that had been in Ireland (from Ali) since the start of September
    Post edited by whiterebel on


  • #1034
    schmoo2k
    Registered Users, Registered Users 2 Posts: 1,389 ✭✭✭schmoo2k


    My DHL parcel which had been in Koln DE since Nov 28 arrived in An Post last night (09 Dec) and has been sorted!
    Post edited by whiterebel on


  • #1035
    silver2020
    Registered Users, Registered Users 2 Posts: 2,045 ✭✭✭silver2020


    Henryq. wrote: »
    China post is low priority

    Amazon seems to be top of the pile with an post

    Amazon are domestic parcels. Amazon apply domestic an post labels at the packing stage in the UK and send trucks of parcels directly to the An Post mails centre themselves. So when they say "dispatched", it is a matter of hours before the parcel is in the parcel hub in dublin, (main warehouse is about an hour from Holyhead and sailing is 2-4 hours depending on vessel), so you can't make any comparison with any other parcels from UK or any other country.
    Post edited by whiterebel on


  • #1036
    Henryq.
    Closed Accounts Posts: 134 ✭✭Henryq.


    You can make a comparison between the time it takes an post to open a container from China compare to the service they provide Amazon
    Post edited by whiterebel on


  • #1037
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,387 Mod ✭✭✭✭whiterebel


    seanin4711 wrote: »
    6 items from aliexpress for Christmas
    all arrived over 2 weeks ago and with "last mile carrier".
    Do an post hold items from Asia for a couple of weeks for the craic as a rule?
    thanks
    John

    They told a poster on here before that they have up to 4 weeks to deliver packages from China, from the time it arrives.
    Post edited by whiterebel on


  • #1038
    davetherave
    Registered Users, Registered Users 2 Posts: 3,502 ✭✭✭davetherave


    Henryq. wrote: »
    You can make a comparison between the time it takes an post to open a container from China compare to the service they provide Amazon

    An Post have a service level agreement with Amazon to provide a service.

    China is classed as a developing country by the Universal Postal Union. Meaning that comparatively with what Royal Mail, La Poste, USPS, Canada Post or anyone else has to give to An Post for delivering items, the Chinese Postal System gives feck all.

    I'd imagine when they start paying their fair share of remuneration and Terminal Dues for all the ****e that comes in from AliExpress, Banggood, Wish etc then An Post will treat them the same as everyone else.
    Post edited by whiterebel on


  • #1039
    d51984
    Registered Users, Registered Users 2 Posts: 940 ✭✭✭d51984


    I posted a letter containing a postal order last Tuesday. Standard post, Im in Dublin 5, letter was going to Dublin 9. 15 min drive max.

    Long story short, it took 7 days, normally next day.
    Post edited by whiterebel on

    Its a disgrace Joe!



  • #1040
    AutoTuning
    Closed Accounts Posts: 423 ✭✭AutoTuning


    The Universal Postal Union would want to cop on a bit. Commercial packages being shipped in bulk shouldn't be accepted for free. What's going on with China Post is totally unreasonable and unfair.
    Post edited by whiterebel on


  • #1041
    silver2020
    Registered Users, Registered Users 2 Posts: 2,045 ✭✭✭silver2020


    AutoTuning wrote: »
    The Universal Postal Union would want to cop on a bit. Commercial packages being shipped in bulk shouldn't be accepted for free. What's going on with China Post is totally unreasonable and unfair.

    It is changing next month.

    US changed it last July

    https://redstagfulfillment.com/universal-postal-union-treaty/
    Post edited by whiterebel on


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  • #1042
    Xenji
    Registered Users, Registered Users 2 Posts: 11,506 ✭✭✭✭Xenji


    After 10 days my package has finally been sorted and I should have it tomorrow, An Post are definitely prioritising Amazon as no order from them has taken longer than 3 days this month.
    Post edited by whiterebel on


  • #1043
    AutoTuning
    Closed Accounts Posts: 423 ✭✭AutoTuning


    I've had some fairly fast local business stuff arrive too. I don't think it's just Amazon.
    Post edited by whiterebel on


  • #1044
    joeysoap
    Registered Users, Registered Users 2 Posts: 6,267 ✭✭✭joeysoap


    Looks like China wanted their post delivered for nothing or next to nothing and that’s going to change.
    Post edited by whiterebel on


  • #1045
    johnnysmack
    Registered Users, Registered Users 2 Posts: 2,108 ✭✭✭johnnysmack


    Xenji wrote: »
    After 10 days my package has finally been sorted and I should have it tomorrow, An Post are definitely prioritising Amazon as no order from them has taken longer than 3 days this month.

    My package was 2 weeks waiting to get sorted. It has now been 5 days since the tracker updated to 'your package has been sorted' and still no sign of it arriving to me anytime soon though. I wouldn't hold my breath if I was you!
    Post edited by whiterebel on


  • #1046
    Noise Annoys
    Registered Users, Registered Users 2 Posts: 116 ✭✭Noise Annoys


    I have a package, sent from a Dublin retailer to my address in Dublin, stuck in the North Dublin Depot since Friday December 4th. No idea when it is going to budge.
    Post edited by whiterebel on


  • #1047
    The Continental Op
    Registered Users, Registered Users 2 Posts: 8,240 ✭✭✭The Continental Op


    joeysoap wrote: »
    Looks like China wanted their post delivered for nothing or next to nothing and that’s going to change.

    Still no reason for An Post to delay its delivery and just leave it the container.

    So An Post effectively punished the consumer for ordering stuff from China.
    Post edited by whiterebel on

    Wake me up when it's all over.



  • #1048
    joeysoap
    Registered Users, Registered Users 2 Posts: 6,267 ✭✭✭joeysoap


    The Continental Op wrote: »
    Still no reason for An Post to delay its delivery and just leave it the container.

    So An Post effectively punished the consumer for ordering stuff from China.

    I don’t think DPL or Fastway etc would deliver if for nothing either. China basically wants to pay for nothing. It’s why they’re cheap.
    Post edited by whiterebel on


  • #1049
    3marh
    Registered Users, Registered Users 2 Posts: 4 ✭3marh


    My item stuck since 30 November today already 10 December item in Dublin Ireland any idea or experience about USPS POST coming from USA I don't know if they hold it on custom but they didn't send me later ? Or maybe it's Xmas delayed ?

    Your item departed a transfer airport in DUBLIN, IRELAND on November 30, 2020 at 9:04 am. The item is currently in transit to the destination.
    Post edited by whiterebel on


  • #1050
    jmreire
    Registered Users, Registered Users 2 Posts: 8,963 ✭✭✭jmreire


    Exactly 1 month ago, I posted all the required documents for renewing my driving license, and since then nothing..nada... zilch .....anyone else have this experience???
    Post edited by whiterebel on


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  • #1051
    smurfette2212
    Registered Users, Registered Users 2 Posts: 210 ✭✭smurfette2212


    I have a slightly different issue in that the last scan on December 4th was it leaving JFK.

    Does that mean that it could have arrived in Dublin and just be waiting to be sorted? (I’ve never had anything with USPS before, so quite unsure) it seems a long enough time, but delays seem inevitable this year!
    Post edited by whiterebel on


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