Three Ireland 5G

Dempo1 · 10-11-2020 10:16pm

Heraldoffreeent wrote: »

And nowhere in there does it say that while tethering/using the SIM in a router that you will have access to 5G.

My point clearly and perhaps deliberately missed by you is tethering NOT the issue, nor is it the IMEI, as for all the other awe inspiring info you've taken the time to educate us with, completely irrelevant to the basic understanding of why a ligitimate sim with a 5g bundle activated is not working in a 5g device in a stated 5g coverage area. Its simply absurd, the notion that any network are promoting a 5g network and not clearly stating restrictions and limitations to a small handful of devices. I don't recall any other network in Ireland having these issues and it certainly does not encourage confidence for those who wish to avail of said service.

So again and perhaps difficult to grasp, caution if purchasing a 5g device not flashed on 3 network and extra caution if signing into a long contract offering 5g service.

No need to get upset and No need for further enlightenment.

ED E · 10-11-2020 10:49pm

Dempo1 wrote: »

Its simply absurd, the notion that any network are promoting a 5g network and not clearly stating restrictions and limitations to a small handful of devices.

Just for clarity there was a small bit of this with early 4G until some baseband updates were pushed. Not huge, but it did happen.

Considering whats going on with OnePlus I wouldnt be surprised if this is more of an OEM issue vs an MNO side config.

westyIrl · 11-11-2020 2:02am

Dempo1 wrote: »

So tomorrow the 5g broadband launches €45 pm, fair usage policy of 1000gb and its a 24 month contract, Router free (no info on model yet)

Will be strictly sold based of coverage checked in store. I'm assuming your on your own if purchased online re coverage.

https://www.three.ie/shop/broadband/broadband-devices/ showing devices to be the HUAWEI 5G CPE H312-371 from €199 and and Huawei 5G CPE Pro 2 from €149 bill pay only. (sorry if this was previously known info)

Had recently considered purchasing the former model for mast mount for less signal losses. Nice pricey router (more radio gateway). I can only hope they will in time launch some plan that isn't a 24 month contract.

Coverage map is evidently the illusion it was assumed to be. Map shows me 5G covered but address check results in

We're still working on 5G in your area. Check out these great 4G plans with All You Can Eat Data instead.

Jim

Kenny Powers · 11-11-2020 9:14am

Incorrect you're giving alot of misleading information
since I started this thread mate, it's simple you topup and buy a 5G add on there is no new APN settings, Three don't even stock or sell the device I am using it works as long as you have coverage.

There is plenty rural coverage especially in places you least expect it ( tried and tested) infact I find their coverage map more accurate in rural locations than here in Dublin.

Anyone with a 5G phone make sure 5G is enabled and you have purchased the add on. Go to comreg site viewer and see where there is a 5G enabled mast near you and test your device near by or use an app like nPerf and go for a spin in the car it will map 5G whenever you have coverage.

My current location is covered on the Three coverage map but there is no 5G here yet give it time, they prioritised the rural roll out.

KP

Dempo1 wrote: »

Yes I'm sure, 5g services is classified as an add on and the service has to be activated, a 4g sim without 5g services activated won't work or be able to access 5g services or network.

Also, there will be specific apn settings for their 5g services. I agree its been common practice for people to purchase €20 prepay sims and put in modems but those who have any issues will soon discover 3"s attitude to this when they seek assistance.

3 can not block Services based on IMEI and never have, this would cause enormous issues for those customers who purchase their own unlocked devices. 3 only use IMEI info to blacklist a lost or stolen device but can only do so with devices purchased through them.

Tzardine · 11-11-2020 9:36am

I have tried a good few different addresses now and none of them are working, even though they are in 5g areas according to the map.

I am thinking its still not live / available for purchase.

chris_ie · 11-11-2020 10:00am

Tzardine wrote: »

I have tried a good few different addresses now and none of them are working, even though they are in 5g areas according to the map.

I am thinking its still not live / available for purchase.

Same as that, my fathers house is supposedly covered going by the map but not showing. I tried a few address in town as well where 5G is well covered and all show the same.

tiny timy · 11-11-2020 10:45am

Apparently 5g broadband is only available to businesses customers as of yet.

Tzardine · 11-11-2020 11:48am

I am entitled to get the government staff pricing. I have a contact in Three that I email for myself and my staff to get these rates.

I emailed and asked if they were doing anything for 5g broadband, I got the following response.

Hi Tzardine,

We don’t have a package available for 5G just yet but I’m sure we will in the coming months,

I can contact you when we do if that would suit

Kind Regards

Three Rep Person

Caspero · 12-11-2020 11:18am

Has anyone tested a sim-unlocked HUAWEI 5G CPE Pro2 Router H122-373 bought from somewhere other than 3 with a 3 PAYG SIM + 5G add-on yesterday or today?

I know some people tested previously and it didn't work, just wondering if 3 have since checked a box to allow that device to work on their network since they launched that router for sale on their website.

Tzardine · 12-11-2020 11:20am

From what I can see, the routers are not for sale yet on the website.

While there is a page up for each of the new routers, it is not possible to follow through and purchase one yet.

tiny timy · 12-11-2020 11:41am

Caspero wrote: »

Has anyone tested a sim-unlocked HUAWEI 5G CPE Pro2 Router H122-373 bought from somewhere other than 3 with a 3 PAYG SIM + 5G add-on yesterday or today?

I know some people tested previously and it didn't work, just wondering if 3 have since checked a box to allow that device to work on their network since they launched that router for sale on their website.

I've tested on the initial pro. Getting signal but no activation as of yet

Nuphor · 12-11-2020 12:33pm

Trying a CPE Pro 1, also see 5g/4g status, but seemingly no activation (speeds remain at 4g+ levels).

"Optimise Location" only shows 4G signal, no 5G. Am in an area 5G with coverage allegedly.

tiny timy · 12-11-2020 12:40pm

It's showing, but no go.

Tzardine · 13-11-2020 9:56am

From a webchat this morning.

SwordofLight · 16-11-2020 3:58pm

Tzardine wrote: »

From a webchat this morning.

I've had massive issues with Three since all this 5G business started.

These new 5G routers ye're talking about - are they only to impprove performance to 5G enabled phones? Or would the general service improve?

I'm just about to move provider as Three speeds have been so poor.

Heraldoffreeent · 16-11-2020 4:38pm

SwordofLight wrote: »

I've had massive issues with Three since all this 5G business started.

These new 5G routers ye're talking about - are they only to impprove performance to 5G enabled phones? Or would the general service improve?

I'm just about to move provider as Three speeds have been so poor.

No, the 5G router takes a 5g SIM and provides "Broadband" connectivity using the 5G network instead of other copper or fibre connectivity.

CyberGhost · 20-11-2020 8:55pm

1000GB is not very impressive for that price. A family of 4 with kids will easily hit 1000GB with all the YouTubbing, Netflixing, downloading games and game updates for their consoles.

Should've been 2000GB or none at all. It's the next generation future network, right?

Very interesting discussion regarding download limits here:
https://arstechnica.com/tech-policy/2020/11/broadband-power-users-explode-making-data-caps-more-profitable-for-isps/?comments=1

popkornas · 20-11-2020 9:35pm

So as I understand for now €20 top up and active 5G ad on (doesn't matter how good or bad 5g coverage) DON'T WORK on any 5G routers??

westyIrl · 20-11-2020 9:40pm

popkornas wrote: »

So as I understand for now €20 top up and active 5G ad on (doesn't matter how good or bad 5g coverage) DON'T WORK on any 5G routers??

You'll have to wait until they release a 5G broadband service which will likely only work, initially at least, with Three's own router, so yes you are correct.

Jim

CyberGhost · 20-11-2020 10:51pm

westyIrl wrote: »

You'll have to wait until they release a 5G broadband service which will likely only work, initially at least, with Three's own router, so yes you are correct.

Jim

How do they know what equipment I use my SIM in? Can they do the same with 4G SIMs?

20-11-2020 10:56pm

CyberGhost wrote: »

1000GB is not very impressive for that price. A family of 4 with kids will easily hit 1000GB with all the YouTubbing, Netflixing, downloading games and game updates for their consoles.

Should've been 2000GB or none at all. It's the next generation future network, right?

Very interesting discussion regarding download limits here:
https://arstechnica.com/tech-policy/2020/11/broadband-power-users-explode-making-data-caps-more-profitable-for-isps/?comments=1

1TB of data means too much screens and need to detox. 2TB means professional help is needed lol.

popkornas · 20-11-2020 11:25pm

CyberGhost wrote: »

How do they know what equipment I use my SIM in? Can they do the same with 4G SIMs?

I don't know how but definitely they somehow blocking 5g in routers

CyberGhost · 23-11-2020 2:27am

popkornas wrote: »

I don't know how but definitely they somehow blocking 5g in routers

That's not good. I buy a service, where I use it should not be up to three to decide.

Anybody tried those 5G booster add-ons? I wonder if I have a 4G phone and buy one of those 5G boosters, will I get better 4G speeds?

Tzardine · 23-11-2020 9:31am

CyberGhost wrote: »

That's not good. I buy a service, where I use it should not be up to three to decide.

Anybody tried those 5G booster add-ons? I wonder if I have a 4G phone and buy one of those 5G boosters, will I get better 4G speeds?

Three are perfectly entitled to block this.

People are buying one service (phone plan) and trying to use it for a different purpose (broadband)

I have no issue with people doing this, I have done it myself, but let's not pretend that we have some entitlement to do it. If they decide to block it, thems the breaks.

jdon72 · 23-11-2020 11:06am

Tzardine wrote: »

Three are perfectly entitled to block this.

People are buying one service (phone plan) and trying to use it for a different purpose (broadband)

I have no issue with people doing this, I have done it myself, but let's not pretend that we have some entitlement to do it. If they decide to block it, thems the breaks.

I thought there was new regulation coming in in December saying that Three can't stop people from using phone sims in routers

CyberGhost · 23-11-2020 11:36am

Tzardine wrote: »

Three are perfectly entitled to block this.

People are buying one service (phone plan) and trying to use it for a different purpose (broadband)

I have no issue with people doing this, I have done it myself, but let's not pretend that we have some entitlement to do it. If they decide to block it, thems the breaks.

I don't agree with that.

I buy petrol from you, why do you control what car I put it into?

I am buying a service, which they imposed limits on (which is a joke because isn't 5G supposed to be this super amazing next generation network? And yet it's limited, but that's a different topic.).

Where I hit those limits should not matter to you. If my usage is inline or at least within fair limits with others on the network then why does it matter to you where I use the SIM?

If I get a cheap 5G phone solely for tethering and start tethering to that, are they going to start blocking phones?

Look after the service and how I use it not where I use it.

EDIT: And even then I am against limits (or at least they should be way higher on this futuristic network) and especially against content blocking systems they have, I don't want my Internet censored in any way.

Tzardine · 23-11-2020 12:51pm

CyberGhost wrote: »

I don't agree with that.

I buy petrol from you, why do you control what car I put it into?

I am buying a service, which they imposed limits on (which is a joke because isn't 5G supposed to be this super amazing next generation network? And yet it's limited, but that's a different topic.).

Where I hit those limits should not matter to you. If my usage is inline or at least within fair limits with others on the network then why does it matter to you where I use the SIM?

If I get a cheap 5G phone solely for tethering and start tethering to that, are they going to start blocking phones?

Look after the service and how I use it not where I use it.

EDIT: And even then I am against limits (or at least they should be way higher on this futuristic network) and especially against content blocking systems they have, I don't want my Internet censored in any way.

Its not the same at all. You are entering into a contract when you get the sim card, and so you are agreeing not to use it for the purpose of broadband when you take it out.

To use your analogy, it would be the the same as the garage selling the petrol to you on the agreement that you only use it in your car. You agree to this and it is sold to you purely on that basis.

You then go and use it in your motorbike. Yes it will work and you may say whats the harm, but you cant blame the garage for being annoyed when you broke the agreement you had with them, or if they refuse to sell you any more petrol.

Quackster · 23-11-2020 12:57pm

jdon72 wrote: »

I thought there was new regulation coming in in December saying that Three can't stop people from using phone sims in routers

Yes, the the EECC comes into force on December 21st. From that date, mobile networks will no longer be able to restrict tethering or the use of any SIM in a router.

Tzardine · 23-11-2020 1:30pm

Quackster wrote: »

Yes, the the EECC comes into force on December 21st. From that date, mobile networks will no longer be able to restrict tethering or the use of any SIM in a router.

That looks like a very positive change, I was just reading up on it.

Please correct me if I am wrong, but from what I can see:

They can still block non-three modems (sim free ones) from using their network.
They can still network lock their equipment

Quackster · 23-11-2020 1:44pm

Tzardine wrote: »

That looks like a very positive change, I was just reading up on it.

Please correct me if I am wrong, but from what I can see:

They can still block non-three modems (sim free ones) from using their network.
They can still network lock their equipment

I'm not up on all the intricacies but I think you are correct on that. They can't restrict your device usage based on your particular plan but I assume they can still restrict the use of specific devices across their network and they can continue to network-lock devices too.

weeb · 23-11-2020 4:13pm

Did they do anything like this back when 4G was rolling out? Any idea when they'll remove the restriction on third-party 5G routers?

Tzardine · 28-11-2020 12:45am

According to a post from Three on their own online forum, you can purchase 5g broadband now in store. €149 upfront cost for the router and €45 per month.

https://community.three.ie/t5/3MadeEasy/All-About-5G-Plans-amp-Add-Ons/ba-p/768267#M401

tiny timy · 28-11-2020 7:29pm

Tzardine wrote: »

According to a post from Three on their own online forum, you can purchase 5g broadband now in store. €149 upfront cost for the router and €45 per month.

https://community.three.ie/t5/3MadeEasy/All-About-5G-Plans-amp-Add-Ons/ba-p/768267#M401

Seemingly it's not correct according to a reply they gave someone on twitter. They're making some balls of this.

Tzardine · 01-12-2020 3:33pm

This is available to purchase now over the phone. I was just speaking to them, and they will check how far you are for the nearest 5g mast. I am 18k away, so a bit too far at the moment.

fennor72 · 02-12-2020 12:01am

Tzardine wrote:

This is available to purchase now over the phone. I was just speaking to them, and they will check how far you are for the nearest 5g mast. I am 18k away, so a bit too far at the moment.

I also rang them today, it's not available for me yet, but he did tell me there will be two options, the indoor router giving a min of 80mbps or the external antenna installed by a 3 technician promising min 130mbps.
He also said they should have about 85% coverage in 6-8weeks, which seems very quick. I wonder is this achievable, he has given me hope of getting 5g much sooner than I thought

Ten Pin · 02-12-2020 12:55am

From their network speed notice....

Mobile...
5G max D/L 25Mbps

FWA...
Max D/L 150Mbps
Min D/L 25Mbps

100 Mbps for 80% of time over the whole day

https://www.three.ie/legal/terms/mobile-network-speeds.html

IMO, promises of 80 and 130 minimum is probably just sales talk unless specified in the contract...which it won't be as that would contradict their own contractual speeds indicated above.

CivilEx · 02-12-2020 11:48am

fennor72 wrote: »

I also rang them today, it's not available for me yet

Are you currently covered by 5G according to their coverage map?

So when you rang them, did they tell you that it isn't available to you because 5G mobile broadband isn't available to anyone yet, or because you are in an area that isn't currently covered, but they hope to roll out coverage to you soon.

Tzardine · 02-12-2020 1:43pm

CivilEx wrote: »

Are you currently covered by 5G according to their coverage map?

So when you rang them, did they tell you that it isn't available to you because 5G mobile broadband isn't available to anyone yet, or because you are in an area that isn't currently covered, but they hope to roll out coverage to you soon.

In my case, when I rang the guy said that they are selling it now but they check your area for coverage first.

He looked up my eircode and told me that the nearest 5g mast was 18k away, so there is no point in getting it at the moment, and to wait until closer masts were updated.

My house does show as within the 5g area on the three map, so the map is clearly crap.

fennor72 · 02-12-2020 2:17pm

CivilEx wrote:

Are you currently covered by 5G according to their coverage map?

CivilEx wrote:

So when you rang them, did they tell you that it isn't available to you because 5G mobile broadband isn't available to anyone yet, or because you are in an area that isn't currently covered, but they hope to roll out coverage to you soon.

The coverage map is showing me with 5g coverage. They did say 5g mobile broadband is available but I was in an area that wasn't covered, but they said in 6-8 weeks they hoped to have 85% nationwide coverage

fennor72 · 02-12-2020 2:24pm

I also asked him about the coverage radius of a 5g mast, I've heard there's a mast in mullingar but it only has a coverage of about 1.5 km.
He half agreed with me but said the more masts that came online the better the coverage.

tiny timy · 06-12-2020 6:29pm

It's live! https://www.three.ie/shop/broadband/broadband-devices/huawei-5g-cpe-pro-2.html?contractType=post&mobileCartItem=%7B%22selectedDevice%22%3A%7B%22id%22%3A%229076461_9076441%22%7D%7D

Tzardine · 06-12-2020 8:07pm

tiny timy wrote: »

It's live! https://www.three.ie/shop/broadband/broadband-devices/huawei-5g-cpe-pro-2.html?contractType=post&mobileCartItem=%7B%22selectedDevice%22%3A%7B%22id%22%3A%229076461_9076441%22%7D%7D

Gone again it seems.

tiny timy · 06-12-2020 8:17pm

Tzardine wrote: »

Gone again it seems.

Working for me

chris_ie · 07-12-2020 9:40am

My father was chatting to Three regarding 5G. I told him to check the price for buying the router outright, so he wouldn't be tied into a new 2 year contract, but he was told he couldn't do that, that he had to take a 2 year contract. I'm assuming there would be no issue just buying the same model online and then adding the 5G add on to avoid the new contract?

Tzardine · 07-12-2020 9:44am

I would like to upgrade to the 5g, but I have no interest in paying €150 for the router and signing a 24 month contract. Router should be free.

Gonna wait a while, I dont see too many taking up the offer at that price. I imagine the router price will fall soon.

07-12-2020 10:45am

I don't remember Three ever giving a free modem, last time I signed up for them I had to pay around the same, had no choice only 4G were I live at the time anyway. Be interesting to see if I could get 4G where I live but locked into Vodafone contract, with the missus working from home 3 was woeful so had to go to Vodafone, they're not fantastic but they're much more stable and I can get 10 Mbs at least at peak time which is fine for some netflix and some youtube.

Since 3 bought up much more 5G spectrum than any other provider they have a good chance of having the best 5G Network in Ireland.

In order to get 4G I had to buy a booster antenna and install it on a 10 foot pole on the Chimney so if I went to 5G I'd have to buy another and they're not cheap and according to the national broadband site we're supposed to be getting fibre by the end of 2021 so mobile companies can get stuffed had enough of them.

JeffKenna · 07-12-2020 10:46am

chris_ie wrote: »

My father was chatting to Three regarding 5G. I told him to check the price for buying the router outright, so he wouldn't be tied into a new 2 year contract, but he was told he couldn't do that, that he had to take a 2 year contract. I'm assuming there would be no issue just buying the same model online and then adding the 5G add on to avoid the new contract?

I dunno there seems to be confusion about this. The thread seemed to suggest back along that three have certain routers blocked so I'm not sure do you have to buy through them.

Tzardine · 07-12-2020 11:11am

Deleted User wrote: »

I don't remember Three ever giving a free modem, last time I signed up for them I had to pay around the same, had no choice only 4G were I live at the time anyway.

I have never paid for a modem with them. They have always been free when signing up to an 18 month contract.

I am in the same boat as you, mobile broadband is my only option. Have been using it the past 5 years.

Nuphor · 07-12-2020 12:47pm

Doesn't seem orderable with my address. Coverage map doesn't seem to be worth much (in coverage there):

Tzardine · 07-12-2020 12:54pm

Nuphor wrote: »

Doesn't seem orderable with my address. Coverage map doesn't seem to be worth much (in coverage there):

Same for me - coverage map shows that I am in coverage but cant order.

I spoke to them on the phone last week and they said I am 18km from the nearest mast - so the map is clearly nonsense.

Three Ireland 5G

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