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Virgin TV360

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Comments

  • #152
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    On the horizon box I just made all the HD channels my favourites.


  • #153
    Delta2113
    Registered Users, Registered Users 2 Posts: 2,854 ✭✭✭Delta2113


    You can set up profiles say for each household member. You could have a profile just say for all your subscribed sports channels or movie channels.

    The box will boot up with whatever profile you want. Shared profile is the default one.

    I would not throw out the Horizon box unless I had it in writing. You could get hit with a unreturned equipment charge.


  • #154
    heebusjeebus
    Registered Users, Registered Users 2 Posts: 3,783 ✭✭✭heebusjeebus


    My box arrived yesterday with a parcel motel sticker to return the old box.


  • #155
    LenWoods
    Registered Users, Registered Users 2 Posts: 617 ✭✭✭LenWoods


    Delta2113 wrote: »
    The rep told you they had no idea because they probably had no idea.

    Your timing couldnt have been much worse getting a Horizon box but it's not the reps fault.

    +1 Don't Hate the Player


  • #156
    towger
    Registered Users, Registered Users 2 Posts: 440 ✭✭towger


    heebusjeebus wrote: »
    My box arrived yesterday with a parcel motel sticker to return the old box.

    I was told to dispose of all the old equipment, which includes a Horizon box. I asked specifically what to do with it.


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  • #157
    bennyl10
    Registered Users, Registered Users 2 Posts: 5,591 ✭✭✭bennyl10


    Delta2113 wrote: »
    - Yes.

    So when you order the new box, you get a new hub with it?


  • #158
    Kurn
    Registered Users, Registered Users 2 Posts: 879 ✭✭✭Kurn


    Any pics or videos - anyone that has the new box? There's just the one on YouTube so far. Would be interested in the menus, recording screens, on demand interface etc


  • #159
    lertsnim
    Registered Users, Registered Users 2 Posts: 9,916 ✭✭✭lertsnim


    No more horizon boxes for new signups?


  • #160
    Delta2113
    Registered Users, Registered Users 2 Posts: 2,854 ✭✭✭Delta2113


    bennyl10 wrote: »
    So when you order the new box, you get a new hub with it?

    - They may still be giving out the Compal modem which by the way is excellent.


  • #161
    bennyl10
    Registered Users, Registered Users 2 Posts: 5,591 ✭✭✭bennyl10


    Delta2113 wrote: »
    - They may still be giving out the Compal modem which by the way is excellent.

    Ya I’ve a compal at the moment was more out of curiosity

    Have the new box due to come tomorrow, delighted to be rid of horizon


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  • #162
    Mearings
    Registered Users, Registered Users 2 Posts: 558 ✭✭✭Mearings


    bennyl10 wrote: »
    Ya I’ve a compal at the moment was more out of curiosity

    Have the new box due to come tomorrow, delighted to be rid of horizon


    Will you have to pay €15 extra per month for the new V360 box or have I misread the VM online ad? Thanks.


  • #163
    bennyl10
    Registered Users, Registered Users 2 Posts: 5,591 ✭✭✭bennyl10


    I wasnt on any offer, so im paying an extra 7/8 euro, under a 10er, and its worth it to be rid of horizon in my books


  • #164
    Mearings
    Registered Users, Registered Users 2 Posts: 558 ✭✭✭Mearings


    I remember when the Horizon was introduced they were practically begging me to change to one but they seem so sure of the efficiency of the V360 box that they are able charge for it.


  • #165
    Thomas
    Registered Users, Registered Users 2 Posts: 169 ✭✭Thomas


    The one useful thing about Horizon was that you didn’t need line of sight for the remote to work - how does 360 compare?

    Cheers
    T


  • #166
    Wabbit Ears
    Registered Users, Registered Users 2 Posts: 3,046 ✭✭✭Wabbit Ears


    Thomas wrote: »
    The one useful thing about Horizon was that you didn’t need line of sight for the remote to work - how does 360 compare?

    Cheers
    T

    its also a RF remote so no line of sight. its also smaller so can sit behind the telly etc.


  • #167
    evostic
    Registered Users, Registered Users 2 Posts: 10 ✭evostic


    Enjoying my new fangled 360 box as we speak. Does anyone know if it is possible to enter pairing codes on the remote so that I may control the volume / power on my Hitachi TV as per previous Horizon box? The auto-pairing feature seems to be detecting a non existent Philips TV.... at least not at my address, I assume this is using Bluetooth.. or it could be detecting my Philips soundbar but I have since switched this off and still the system tells me it is paired with a Philips TV !


  • #168
    Delta2113
    Registered Users, Registered Users 2 Posts: 2,854 ✭✭✭Delta2113


    You can pair them at any time by holding down the “TV” ( to the right of the Home button) and “0” buttons for 10 seconds. The light on the front panel will flash and the remote should now be paired with the Virgin TV 360 box and TV.


  • #169
    evostic
    Registered Users, Registered Users 2 Posts: 10 ✭evostic


    Delta2113 wrote: »
    You can pair them at any time by holding down the “TV” ( to the right of the Home button) and “0” buttons for 10 seconds. The light on the front panel will flash and the remote should now be paired with the Virgin TV 360 box and TV.
    Thanks, though this is not working for me from the TV pairing angle. Also tried my second 360 box with a new Sharp TV, it says it is paired but Volume and Power buttons do nothing. Could really do with being able to enter the coded the old way I think, unless I’m missing something !


  • #170
    patrickmooney
    Registered Users, Registered Users 2 Posts: 1,032 ✭✭✭patrickmooney


    I ordered mine on Thursday. One email confirming then nothing. I guess there are backlogs. Anyone else waiting.....


  • #171
    bennyl10
    Registered Users, Registered Users 2 Posts: 5,591 ✭✭✭bennyl10


    patrickmooney wrote: »
    I ordered mine on Thursday. One email confirming then nothing. I guess there are backlogs. Anyone else waiting.....

    ordered friday, came just over lunch...

    I'd almost follow up with VM


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  • #172
    evostic
    Registered Users, Registered Users 2 Posts: 10 ✭evostic


    evostic wrote: »
    Thanks, though this is not working for me from the TV pairing angle. Also tried my second 360 box with a new Sharp TV, it says it is paired but Volume and Power buttons do nothing. Could really do with being able to enter the coded the old way I think, unless I’m missing something !
    Solved. There is an option in Settings called “Pair remote sound system” that also allows pairing of the TV (though it is not obvious). Everything working really sweetly now, one remote controls everything, er just like Sky !


  • #173
    Delta2113
    Registered Users, Registered Users 2 Posts: 2,854 ✭✭✭Delta2113


    That's great to hear evostic. Thanks for the update.


  • #174
    heebusjeebus
    Registered Users, Registered Users 2 Posts: 3,783 ✭✭✭heebusjeebus


    Only set my 360 up this afternoon and it's great. So much quicker.
    Just have a single profile setup with only the channels we are interested in.
    Navigation is quick and even the source select button seems so much quicker to use on the same TV.
    Not tried any other features yet but happy with the general responsiveness.


  • #175
    coolperson05
    Registered Users, Registered Users 2 Posts: 280 ✭✭coolperson05


    Hey,

    Just signed up to virgin media at start of July. Full house package 75 for 6months I think - anyway I can upgrade to this? Hate horizon! But it’s a big jump to
    105 for the 360 ad shown online? Anyone keep their discount for 6 months?


  • #176
    Shamrock 64
    Registered Users, Registered Users 2 Posts: 101 ✭✭Shamrock 64


    bennyl10 wrote: »
    ordered friday, came just over lunch...

    I'd almost follow up with VM

    Ordered Friday,still waiting,was told I'd have it Tuesday with 24hr delivery.Still nothing Wednesday,got no email either.Will ring tomorrow if still nothing.


  • #177
    YellowBucket
    Closed Accounts Posts: 491 ✭✭YellowBucket


    Absolute joke of a service on the original Horizon system. If they’re going to charge me a premium for this box, I’m gone.


  • #178
    CoBo55
    Registered Users, Registered Users 2 Posts: 10,036 ✭✭✭✭CoBo55


    Just got a text promoting tv 360


  • #179
    towger
    Registered Users, Registered Users 2 Posts: 440 ✭✭towger


    Ordered on Friday. Arrived today.
    However someone did not do their Job and my account was not updated and the box will not work.
    Onto support by chat all day, promised to resolve it, didn’t , ignored me then for several hours until they all rocked off home for the day.
    Without fail every time I order any new or updated service they screw it up and leave me disconnected for days. Why can’t people just do their job.


  • #180
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    towger wrote: »
    .... Why can’t people just do their job.

    I bet billing did their job. You might want to keep an eye on that


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  • #181
    bennyl10
    Registered Users, Registered Users 2 Posts: 5,591 ✭✭✭bennyl10


    towger wrote: »
    Ordered on Friday. Arrived today.
    However someone did not do their Job and my account was not updated and the box will not work.
    Onto support by chat all day, promised to resolve it, didn’t , ignored me then for several hours until they all rocked off home for the day.
    Without fail every time I order any new or updated service they screw it up and leave me disconnected for days. Why can’t people just do their job.

    Exact same
    Box not provisioned


    Same thing happened me last year with horizon

    They’re a joke shop in every way


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