iD Mobile Gone bust

Got the text to say they will be providing a full service free of charge. I got in contact with their chat support to ask how will I be charged for out of bundle calls and texts and they said I won’t be charged, I asked about premium calls and texts and they said they couldn’t comment on it. So what happens if I do have a premium text or call and they aren’t going to be collecting any more payments and have advised all services are free now?

sdanseo wrote: »

You could donate it to charity by sending texts to 50300

e.g. text HOME to donate €4 to focus
WELLY to donate to RNLI

theres a list of them here https://www.irishexaminer.com/breakingnews/discover/the-easy-way-to-support-irish-charities-this-christmas-766592.html

That's a great idea,. I have about 150 euro credit. Could get tax back.

L1011 wrote: »

You won't get tax back. Its not a cash donation, its below the tax back limit and most importantly - Revenue changed it so that only the charity can get the tax some years ago.

Ah ok. Still a great idea.

with them nearly a year, irish call center, easy to read website

all ok until this week when apparently I've used 70€ of data over my 7gb allowance despite never having reached 7 GB previously.

Rang the call centre who adviced me to port across now

I thought this service was great, until today.

They rang me saying that the letters they were sending me were getting kicked back from an address as it was a library in Garristown, Finglas....my address is Garristown Kells so obviously a balls up somewhere along the lines. I signed up in CPW straight over from a three a/c so the CPW may have balls it up or someone looked up the address on EIRcode and picked the wrong one . I signed up for paperless billing so never noticed before.

They told me it was fraud to have the wrong address on my account and asked me to send proof of address. Far as I can see I am fully paid up via Direct Debit and couldn't give a monkeys if they want to send me a closure letter along with the emails and texts I have already gotten about the issue

somesoldiers wrote: »

I thought this service was great, until today.

They rang me saying that the letters they were sending me were getting kicked back from an address as it was a library in Garristown, Finglas....my address is Garristown Kells so obviously a balls up somewhere along the lines. I signed up in CPW straight over from a three a/c so the CPW may have balls it up or someone looked up the address on EIRcode and picked the wrong one . I signed up for paperless billing so never noticed before.

They told me it was fraud to have the wrong address on my account and asked me to send proof of address. Far as I can see I am fully paid up via Direct Debit and couldn't give a monkeys if they want to send me a closure letter along with the emails and texts I have already gotten about the issue

If they outright accused you of fraud and assuming you gave them the correct address I'd read them the riot act.

That said, debt it still debt and will still be enforceable even if the company is liquidated. The liquidator will rightly chase you if the sum is in any way substantial but it certainly sounds like it's not, so above advice is sound. Off to Eir or whoever and forget they ever existed.

Fred Swanson wrote: »

Tesco is now 4G and afaik does not have limits on call usage.

I must look that up, is that on prepay and billpay? it would be a good comparison for virgin media. I had some issues with tesco mobile before which they didn't resolve, I hear 48 is still about too. then 3, after that options are Eir or Vodafone, heard bad feedback and experienced myself for both regarding customer service.

Seems like I have to change numbers if I want to switch to Tesco , is there any way of keeping existing?

Porting to Tesco explained on link below
http://www.tescomobile.ie/help-centre/New-to-Tesco-Mobile#Moving-your-number

Three have a switch offee for ID customers (via them or Carphonewharehouse) - 5eur per month for 12 months!

https://www.carphonewarehouse.ie/id-switchers

TetraSonic55 wrote: »

Thanks for that!

I have family members who still haven't switched. I'll be telling them that. 5 Euro is is crazy low amount.

How the hell are they going to make money from that?

I have 3 people incl myself))

I'd say, 5eur better than nothing for them and then who knows, half of the people will never leave after 12 months.

glen123 wrote: »

Three have a switch offee for ID customers (via them or Carphonewharehouse) - 5eur per month for 12 months!

https://www.carphonewarehouse.ie/id-switchers

What's the catch? How long is the contract for, 18 months, 2 years?

TetraSonic55 wrote: »

Since it's a sim only plan, it's on a 30 day rolling contact

So it's a no brainer then unless I'm missing something.

Yes, 1st month 30eur.
5eur after that for 12 months.
Switched over myself and my son yesterday. Got 40eur worth of accessories.

Porting didnt go through, got a text to get in touch with Three. Called them this morning , they took all the details and 2 hours later the number was ported over.

30 days rolling contract. No catch really, but the only way for them to beat Eir offer, i think.