iD Mobile Gone bust

ED E

NinjaTruncs wrote: »

It is. From a mobile data point of view 1GB has always been 1000 MB.

Nah.

Networks all work a bit/byte level so the metering follows suit (ATM cells are 53 bytes for example). If you top up with Three you'll see 2097152MB for the unlimited package (2TB). I suspect VF are the exact same (UI might perform rounding).

JohnC.

ED E wrote: »

Nah.

Networks all work a bit/byte level so the metering follows suit (ATM cells are 53 bytes for example). If you top up with Three you'll see 2097152MB for the unlimited package (2TB). I suspect VF are the exact same (UI might perform rounding).

The VF app at least shows the GBs as multiples of 1024MB

Leitrim_man

Is there any way to contact the receiver? I got my update regarding the DD for the headset continuing but when the news originally broke, I cancelled my DD with the bank. Anybody else in this situation?

JCX BXC

NinjaTruncs wrote: »

It is. From a mobile data point of view 1GB has always been 1000 MB.

Talking through your arse here I'm afraid!

Lennyzip

Leitrim_man wrote: »

Is there any way to contact the receiver? I got my update regarding the DD for the headset continuing but when the news originally broke, I cancelled my DD with the bank. Anybody else in this situation?

I cancelled my DD too so don't know what the story is .

Skatedude

NinjaTruncs wrote: »

It is. From a mobile data point of view 1GB has always been 1000 MB.

Not on my network, 5Gigs topup always gives me 5120 MB balance

Lennyzip

Skatedude wrote: »

Not on my network, 5Gigs topup always gives me 5120 MB balance

1 GB = 1024 mb

1024 X 5 = 5120

GerardKeating

JCX BXC wrote: »

Talking through your arse here I'm afraid!

Different networks do it differently. some take a GB as 1024MB, other 1000MB

JCX BXC

GerardKeating wrote: »

Different networks do it differently. some take a GB as 1024KB, other 1000KB

That would be a very small gigabyte!

Show me one network that has 1GB=1000MB instead of 1024MB.

CKparklands

Hey, Anyone have an update on this. do we have to pay for the handsets or is there even a number for them for us to contact??

Lennyzip

CKparklands wrote: »

Hey, Anyone have an update on this. do we have to pay for the handsets or is there even a number for them for us to contact??

Emails sent out yesterday afaik

CKparklands

Lennyzip wrote: »

Emails sent out yesterday afaik

I got an email alright do you know if we actually have to pay that though?

Lennyzip

CKparklands wrote: »

I got an email alright do you know if we actually have to pay that though?

Well , I've discussed it with the wife . If it will affect your credit rating i would suggest you pay up . But if that doesn't bother ya , the choice is really yours .

CKparklands

Lennyzip wrote: »

Well , I've discussed it with the wife . If it will affect your credit rating i would suggest you pay up . But if that doesn't bother ya , the choice is really yours .

Thats brill Lennyzip looks like i am paying so

Seanmk1

Originally Posted by NinjaTruncs
It is. From a mobile data point of view 1GB has always been 1000 MB.
Talking through your arse here I'm afraid!

They (the IEC) had to redefine this as most people don't think in base2 numbering.

1 GB = 1000000000 bytes

1 GiB = 1073741824 bytes

Hollyandivy

Got a letter from Beauchamps today saying Tom Murray is liquidator of Carphone Warehouse looking for me to complete a DD form for the remaining €400+ in monthly payments of €30. Who do I get on to with to regard my phone Guarantee if something goes wrong with the phone now? Also there was an original message sent in early March from ID mobile for all Bill Payers that they would receive an email or letter before the end of march to arrange collection of payments for the phones. The liquidator told me I received an email the 29th of march advising my obligation to pay under clause 3.9 which I definitely never received.

Lennyzip

Hollyandivy wrote: »

Got a letter from Beauchamps today saying Tom Murray is liquidator of Carphone Warehouse looking for me to complete a DD form for the remaining €400+ in monthly payments of €30. Who do I get on to with to regard my phone Guarantee if something goes wrong with the phone now? Also there was an original message sent in early March from ID mobile for all Bill Payers that they would receive an email or letter before the end of march to arrange collection of payments for the phones. The liquidator told me I received an email the 29th of march advising my obligation to pay under clause 3.9 which I definitely never received.

Anyone get any more emails ?

CKparklands

Lennyzip wrote: »

Anyone get any more emails ?

no emails i tried getting onto beachamps i would say about 7 different occasions then one evening at 5.27 my phone rings twice they hand up i call back and the girl Ruth who is dealing with this is unavailable, tried her 3 times since still no joy,

Beachamps are worse to deal with by the looks of it than ID mobile themselves.

no more emails or no more post.

Another funny thing there collect the money for carphone warehouse, try ring them for information and they havent a clue either about it

Lennyzip

CKparklands wrote: »

no emails i tried getting onto beachamps i would say about 7 different occasions then one evening at 5.27 my phone rings twice they hand up i call back and the girl Ruth who is dealing with this is unavailable, tried her 3 times since still no joy,

Beachamps are worse to deal with by the looks of it than ID mobile themselves.

no more emails or no more post.

Another funny thing there collect the money for carphone warehouse, try ring them for information and they havent a clue either about it

Are you going to pay off the phone ?

EdgeCase

Are your handsets unlocked now?

Lennyzip

EdgeCase wrote: »

Are your handsets unlocked now?

Mine was before i ported over.

Hollyandivy

Yes handset is unlocked a good while

EdgeCase

Messy, but it does seem reasonable enough if they've unlocked the handsets and aren't charging over the odds.

Typically you don’t usually own the handset until the contract is compete.

The guarantee is very problematic and I would argue that you should be able to negotiate a discount on the basis that you’ll have no support for the handset.

Work out what they’re charging you vs the original retail price and perhaps ring the liquidator and make an offer.

Alternatively, offer to return the device.

Hollyandivy

I'm going to hold on a while yet before paying. They said to fill out and return the DD form if you cancelled the DD payment. I never cancelled the DD but it has stopped coming out of my A/C. There seems to be misalignment between ID mobile and Beachamps.

Hollyandivy

EdgeCase wrote: »

Messy, but it does seem reasonable enough if they've unlocked the handsets and aren't charging over the odds.

Typically you don’t usually own the handset until the contract is compete.

The guarantee is very problematic and I would argue that you should be able to negotiate a discount on the basis that you’ll have no support for the handset.

Work out what they’re charging you vs the original retail price and perhaps ring the liquidator and make an offer.

Alternatively, offer to return the device.

Good advice I would say. I had written my previous post before seeing above.

CKparklands

Lennyzip wrote: »

Are you going to pay off the phone ?

see i kind of have to in the middle of a mortgage application cant have anything like this go against me, but ill offer to pay 300 off it the 500 i owe.as a once of, these guys im sure are still making money from it

Buzzer2016

anyone have any luck getting a reduction in cost of handset

sarahdylan

bmm wrote: »

Well IDmobile , its not as simple as that as you have broken the contract, not me ! If you don't honour the contract, neither will I . Sue me !!

Just wondering if you have paid anything off your id mobile ? I was emailed about it in June saying I had to pay 25/month which I couldn’t do. I’m a single parent currently in uni there is no way I can afford over 60 on a phone every month! Anyway, I didn’t hear anything else back through email or letter since! Have you heard anything? Thanks!

Hollyandivy

No communication since for me or from me:D.

Buzzer2016

They threatens me 2 months ago with debt collector, I haven’t heard anything since, prob takes a while to be passed on

Buzzer2016

They threatens me 2 months ago with debt collector, I haven’t heard anything since, prob takes a while to be passed on

bada_bing

just wondering if anyone is having the same issue as me regarding the continued billing for the handset after ID Mobile went bust.
I bought the phone on Sept 30th 2017 and signed a 24 month contract which meant i was still billed €18 each month for the cost of the phone.
I was still billed in October and November and the email invoice has no contact details so i guess i'll have to deal with Carphone Warehouse to ask them nicely to refund the overpayment and then if that doesn't work, follow up with the small claims court. is anyone else having the same problem??

Also i know i could have cancelled the standing order but these things do affect the credit rating and i can't risk having my credit rating affected.

maximoose

Is it a standing order or a direct debit? Contact your bank - under SEPA you can request a refund of direct debits paid

These things don't affect your credit rating!

Grab All Association

maximoose wrote: »

Is it a standing order or a direct debit? Contact your bank - under SEPA you can request a refund of direct debits paid

These things don't affect your credit rating!

+1 and he also needs to be prepared. A lot of banking staff unbelievably still aren’t up to date on consumer rights regarding SEPA DD refunds. Best way to do this is by phone rather than branch I find. He’ll most likely be fobbed off in branch.

1874

was just thinking about following up about my phone repayments, no contact details and want to know why im still being charged and what the tally is, I managed to get in contact with someone before about this but it was ages ago, it was some receiver who was dealing with ID mobile and repayments, no statement of payments or amount due, no contact details, anyone got the name and number?

bada_bing

i contacted carphone warehouse as i bought the phone from them and they advised me to contact the Liquidators Friel Stafford info@frielstafford.ie. I'm going to send them an email now.