Eir rural FTTH thread

turbbo · 28-09-2017 03:51PM

ED E wrote: »

Just to jump back up to this for a second. I was responding on my phone and missed some stuff.

CTY is a full blown early VDSL Exchange. NGB and LLU'd. The reason the count is so low is this area is perfect for VDSL, so most get it.

There are a few satellite homes that dont quite fall under the zone of a VDSL cab or predate the cabs existence so end up with a service that doesnt qualify them as covered. The 58 PON runs fill that gap in and then its the legwork done for the NBP to pay them to run further east if required.

So you're basically telling me what I already know. The original context for this discussion was that the reason they're leaving exchange areas like this until the end of the rollout is because there is("was" - Siro have pulled out) a grab going on by openeir to cover the more rural areas first for the NBP. Perhaps this strategy can be put on hold at this point?

turbbo · 28-09-2017 03:56PM

ED E wrote: »

The reason the count is so low is this area is perfect for VDSL, so most get it.

VDSL which has very quickly become "old hat". Siro have now gone live in the area bringing full fibre.

Pangea · 28-09-2017 11:05PM

Day 8 and still no broadband. I dont know what Eir did but they really messed up, Never thought ftth would be so error ridden. We are considering cancelling our Eir account.

ED E · 28-09-2017 11:43PM

mdfire wrote: »

hi, my eir f2000 modem packed in tonight.. the lan connection between it and the white box on the wall seems to have failed. They are sending me a new one but i wont have it til Monday earliest. Question is, i have a draytek vigor 2850, will this work?

mdfire wrote: »

no its not a phone box...i have fibre to the home.. and there are two white boxes on wall. there is a thin cabke connecting these and an ethernet cable from the larger one into the f2000 wan socket

edit.. the white box is a Huawei GPON terminal

With FTTH you can use pretty much any router you want. The only problem is performance.

The firewall of the 2830 & 2850 models throughput is 90mb.

So you won't see full whack, you need something with good NAT tPut to match FTTH.

Just set your Draytek to DHCP on WAN with VLAN 10, should come straight up.

vintagevrs · 29-09-2017 12:13AM

My f2000 is also getting replaced. The wifi on it doesn't work properly. I will be connected to it but can't access Internet. Can access the router fine but not the web which is odd.i have other access points on the network and they all work fine, even another f2000. Google showed other customers with same issue.

Thankfully tech support were ok to deal with and quickly enough concluded that they would send another unit out. Here's hoping it works better.

Jpmarn · 29-09-2017 02:56AM

For anybody having difficulties in ordering from Eir would you try their web chat on the eir.ie website. Existing customers should have their recent Eir bill or have my eir account opened up. If you leaving another provider you may need account information from them such as the bill.

mdfire · 29-09-2017 06:53AM

thanks i will try that. does that mean the 2850 is just acting as a router and the internet access bit is done on the box on the wall?

addict · 29-09-2017 08:22AM

Marlow wrote: »

When you sign up with OpenEIR, the NGA group of products is one group. You automatically become a wholesales partner of FTTC and FTTH. I know this, because I actually read those contracts. Have you ?

You can choose, not to sell FTTH, but you have the products. They terminate on the same WEIL.

And Vodafone IS selling FTTH products of OpenEIR. In this case, friend of mine got offered the FTTH products.

It would be stupid, if Vodafone didn't, as SIRO and OpenEIR don't overlap on FTTH ATM and they can always swap customers to SIRO at a later point, if they opt for it.

/M

I was a Vodafone FTTC customer for 2 yrers until I got FTTH installed by Eir but cancelled Eir in cooling off period and contacted Vodafone about supply of FTTH and was told we do not sell it or no plans to sell it so I said but your losing a customer by not supplying FTTH and they said sorry they can’t sell FTTH only FTTC and Siro so went with Digiweb

garroff · 29-09-2017 08:26AM

Rang Vodafone yesterday for FTTH. Told no FTTH only FTTC.
I'm still looking for an alternative to Eir.

Blogin · 29-09-2017 08:29AM

addict wrote: »

I was a Vodafone FTTC customer for 2 yrers until I got FTTH installed by Eir but cancelled Eir in cooling off period and contacted Vodafone about supply of FTTH and was told we do not sell it or no plans to sell it so I said but your losing a customer by not supplying FTTH and they said sorry they can’t sell FTTH only FTTC and Siro so went with Digiweb

Was there a cancellation charge for cancelling in cooling off period ? Digiweb didn't charge installation charge then as fibre already installed ?

The Cush · 29-09-2017 08:30AM

addict wrote: »

so I said but your losing a customer by not supplying FTTH and they said sorry they can’t sell FTTH only FTTC and Siro so went with Digiweb

Nothing preventing them reselling open-eir's FTTH except their own decision not to do, doesn't come across as a very smart business decision, cutting yourself off from a potential customer base.

addict · 29-09-2017 08:35AM

Blogin wrote: »

Was there a cancellation charge for cancelling in cooling off period ? Digiweb didn't charge installation charge then as fibre already installed ?

No cancellation charge and digiweb no installion charge and I am on 150 package with both and funny thing was eir was max avg of 144 down but with digiweb is avg 156 and WiFi 100% better with digiweb

addict · 29-09-2017 08:48AM

garroff wrote: »

Rang Vodafone yesterday for FTTH. Told no FTTH only FTTC.
I'm still looking for an alternative to Eir.

It’s easier changing to another provider if you let eir install FTTH first free install by them

d31b0y · 29-09-2017 08:59AM

I'm amazed that they don't have condition in the contract that says if you cancel within the cooling off period you are liable for the full cost of the installation.
Seems like a major oversight.

banjopeter · 29-09-2017 09:05AM

Pangea wrote: »

Day 8 and still no broadband. I dont know what Eir did but they really messed up, Never thought ftth would be so error ridden. We are considering cancelling our Eir account.

I had months of issues since 5th May and decided to cancel my order. That's when the fun really began. Still waiting...

banjopeter · 29-09-2017 09:31AM

addict wrote: »

No cancellation charge and digiweb no installion charge and I am on 150 package with both and funny thing was eir was max avg of 144 down but with digiweb is avg 156 and WiFi 100% better with digiweb

Smart way to get free installation and go with Digiweb! Wonder will Eir try and block that loophole?

RoYoBo · 29-09-2017 10:17AM

By not acknowledging any possibility of standalone FTTH broadband and insisting on a landline deal (which they tried to do with me) Eir are making sure the phone goes in first and you're stuck with that part of the contract before you get the FTTH installed. The cooling off period has expired by then.

Also, a quick look at the Talk to Eir forum and it becomes obvious that cancellation, even within the cooling off period, is a total nightmare. Maybe this is how they're making sure that that loophole becomes unviable?

Johnboy1951 · 29-09-2017 10:57AM

The Cush wrote: »

Nothing preventing them reselling open-eir's FTTH except their own decision not to do, doesn't come across as a very smart business decision, cutting yourself off from a potential customer base.

I expect will that change now that SIro have abandoned rural fibre roll out.

addict · 29-09-2017 11:37AM

RoYoBo wrote: »

By not acknowledging any possibility of standalone FTTH broadband and insisting on a landline deal (which they tried to do with me) Eir are making sure the phone goes in first and you're stuck with that part of the contract before you get the FTTH installed. The cooling off period has expired by then.

Also, a quick look at the Talk to Eir forum and it becomes obvious that cancellation, even within the cooling off period, is a total nightmare. Maybe this is how they're making sure that that loophole becomes unviable?

One call and it was cancelled within cooling off period n labels arrived in post to send modem back and direct debit cancelled at same time so it was fast and easy

Gonzo · 29-09-2017 01:01PM

I reckon both Vodafone and Sky have lost a good deal of business in rural locations as customers change over to Eir or Digiweb for FTTH.

I too reckon that Vodafone will resell OpenEir FTTH in the not to distant future, now that Siro's plans for the NBP/rural Ireland are dead in the water.

I Don't see Sky getting involved for along time to come, they don't even have an FTTH service in the UK apart from one test location.

Blogin · 29-09-2017 01:07PM

addict wrote: »

No cancellation charge and digiweb no installion charge and I am on 150 package with both and funny thing was eir was max avg of 144 down but with digiweb is avg 156 and WiFi 100% better with digiweb

What modem did digiweb give you? Does it have 5ghz wifi? Thanks.

Blogin · 29-09-2017 01:10PM

addict wrote: »

No cancellation charge and digiweb no installion charge and I am on 150 package with both and funny thing was eir was max avg of 144 down but with digiweb is avg 156 and WiFi 100% better with digiweb

What modem did digiweb supply? Does it have 5ghz wifi ? Thanks

Gonzo · 29-09-2017 01:15PM

addict wrote: »

No cancellation charge and digiweb no installion charge and I am on 150 package with both and funny thing was eir was max avg of 144 down but with digiweb is avg 156 and WiFi 100% better with digiweb

maybe give us a few speedtest results both wired and wifi. I Don't think we've seen any digiweb FTTH speedtests here.

addict · 29-09-2017 01:15PM

Blogin wrote: »

What modem did digiweb give you? Does it have 5ghz wifi? Thanks.

Digiweb provide a Fritzbox 7560 has 5gh and very high grade German quality of modem

addict · 29-09-2017 01:56PM

Gonzo wrote: »

maybe give us a few speedtest results both wired and wifi. I Don't think we've seen any digiweb FTTH speedtests here.

WiFi speed test

Gonzo · 29-09-2017 02:14PM

addict wrote: »

WiFi speed test

so it looks like Digiweb are able to sync you at a slightly higher rate then Eir. A 150 package on Eir max's out at about 148 on speedtests.

Also the Fritz router is a million times better than the F2000 with wifi that actually works.

addict · 29-09-2017 02:27PM

Gonzo wrote: »

so it looks like Digiweb are able to sync you at a slightly higher rate then Eir. A 150 package on Eir max's out at about 148 on speedtests.

Also the Fritz router is a million times better than the F2000 with wifi that actually works.

Correct on both counts plus the fact that digiweb are friendly to deal with and pleasent at least in my case

Blogin · 29-09-2017 04:48PM

Did anyone get the 2 months free for registering interest ?
It seems impossible to get that offer on the eir sales line.
A supposed eir sales person rang me on Monday and offered, standalone 150MB for total 580.
(2 months free as per pre-registration, 4 months @ 40 euro and then 6 months at 70)
Is that a SCAM or what ? The eir sales guys cannot tell me of that is a valid offer or whether the number I was contacted from is valid (01 766 2995).

irishd · 29-09-2017 05:45PM

Blogin wrote: »

A supposed eir sales person rang me on Monday and offered, standalone 150MB for total 580.
(2 months free as per pre-registration, 4 months @ 40 euro and then 6 months at 70)
Is that a SCAM or what ? The eir sales guys cannot tell me of that is a valid offer or whether the number I was contacted from is valid (01 766 2995).

Not sure about the number, but the staggered pricing sounds close enough.

See https://www.eir.ie/broadband/1000mb-fibre/

Pricing on that page includes phone but otherwise it is similar enough.

Mind you, Digiweb sounds better at €54.95/month

https://www.digiweb.ie/product/ultrafast-150/

Avada · 29-09-2017 06:10PM

d31b0y wrote: »

I'm amazed that they don't have condition in the contract that says if you cancel within the cooling off period you are liable for the full cost of the installation.
Seems like a major oversight.

I'm pretty sure the distance selling regs prevent it, if not then I'm shocked they don't.

Eir rural FTTH thread

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