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Aer Lingus Guest Service Agent Recruitment

13

Comments

  • Registered Users Posts: 15 Tina Sparkle


    Thanks guys, I appreciate you taking the time to reply. I'm just very nervous as it's about 15years since I've been through an application process


  • Registered Users Posts: 74 ✭✭luj


    Thanks guys, I appreciate you taking the time to reply. I'm just very nervous as it's about 15years since I've been through an application process

    Well your not alone there!! You'll be grand


  • Registered Users Posts: 30 TheLass


    I applied for a role a few weeks back (not one of the ones mentioned here) and I received an email link for an online assessment. I haven't logged in to do it yet, as I want make sure I have some quiet time to do it.
    Can anybody give me any tips or advice on the test? What sorts of questions? Is it difficult? I'm really nervous of failing

    You won't fail - It's as the others said have a quiet space, take your time to read and just go for it - Good Luck


  • Registered Users Posts: 74 ✭✭luj


    TheLass wrote: »
    You won't fail - It's as the others said have a quiet space, take your time to read and just go for it - Good Luck

    Hi TheLass,
    Are you on the panel the same as me? Any luck yet ??


  • Registered Users Posts: 30 TheLass


    luj wrote: »
    Hi TheLass,
    Are you on the panel the same as me? Any luck yet ??

    Yes, patiently waiting in hope.
    I thought when I got the notification for this thread that someone had got an offer.
    I have a colleague who was on a panel for another position and did get called for the role so fingers crossed for us.


  • Registered Users Posts: 74 ✭✭luj


    TheLass wrote: »
    Yes, patiently waiting in hope.
    I thought when I got the notification for this thread that someone had got an offer.
    I have a colleague who was on a panel for another position and did get called for the role so fingers crossed for us.

    Did your email say that your on the panel until August? But I suppose we can't wait forever if another job offer comes up.... :-(


  • Registered Users Posts: 30 TheLass


    luj wrote: »
    Did your email say that your on the panel until August? But I suppose we can't wait forever if another job offer comes up.... :-(

    Yes I am on the panel till August too, It's good to have an end date you couldn't wait indefinitely. I'm loving the thread, it's good to know others are in the same boat


  • Registered Users Posts: 15 Tina Sparkle


    Well, got through the online tests. I'm just wondering from people's experiences, what happens next in the process?


  • Registered Users Posts: 30 TheLass


    Well, got through the online tests. I'm just wondering from people's experiences, what happens next in the process?

    If you are successful with the online then you will get a telephone call, they will ask a few questions the phone (telephone interview) and if thats all ok then they will arrange to have a face to face interview. (I did my online tests in Nov and the face to face interview interview was Jan so don't worry if it takes a little while) (That was for guest service agent, I'm sure the process is the same for most positions)
    Good Luck with it


  • Registered Users Posts: 66 ✭✭corkonian41


    Starting Monday (Cork)


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  • Registered Users Posts: 30 TheLass


    Starting Monday (Cork)
    Brilliant, Well Done


  • Registered Users Posts: 66 ✭✭corkonian41


    Tks, 6 month contract.


  • Registered Users Posts: 74 ✭✭luj


    Starting Monday (Cork)

    Great news! Congratulations


  • Registered Users Posts: 66 ✭✭corkonian41


    Tks luj, best of luck to everyone on the panel!


  • Registered Users Posts: 74 ✭✭luj


    Tks luj, best of luck to everyone on the panel!

    Keep me updated how it it going for you. Did you have your medical ?


  • Registered Users Posts: 66 ✭✭corkonian41


    Medical today, contacting references and apply for security pass.


  • Registered Users Posts: 74 ✭✭luj


    Hey, I got the call yesterday starting in May pending passing medical & Garda check... any one else from the panel get the call?? :)


  • Registered Users Posts: 66 ✭✭corkonian41


    Congrats.:D


  • Registered Users Posts: 74 ✭✭luj


    Congrats.:D

    Thanks !! Can I ask you what the medical consists of ? ðŸ˜႒


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  • Registered Users Posts: 66 ✭✭corkonian41


    Hearing, eyes, blood pressure, urine sample and medical history.


  • Registered Users Posts: 66 ✭✭corkonian41


    You must also call to the Airport to personally hand in Security form, bring 2 Photo ids and a bill.


  • Registered Users Posts: 74 ✭✭luj


    Hearing, eyes, blood pressure, urine sample and medical history.

    Great thanks for the info ðŸ‘


  • Registered Users Posts: 66 ✭✭corkonian41


    No prob. Best of luck!


  • Registered Users Posts: 30 TheLass


    luj wrote: »
    Hey, I got the call yesterday starting in May pending passing medical & Garda check... any one else from the panel get the call?? :)

    Thats brilliant well done.
    I got a call too Yay, worth waiting for.
    Sounds the same starting mid May pending medical etc

    Best of luck with the process


  • Registered Users Posts: 74 ✭✭luj


    TheLass wrote: »
    Thats brilliant well done.
    I got a call too Yay, worth waiting for.
    Sounds the same starting mid May pending medical etc

    Best of luck with the process

    Yes worth waiting for!

    Did you get any confirmation letter or email?


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  • Registered Users Posts: 30 TheLass


    luj wrote: »
    Yes worth waiting for!

    Did you get any confirmation letter or email?

    No, not yet, but he did say he would send it over the next day or two, so I'm not worried yet but will let you know when I do it.


  • Registered Users Posts: 74 ✭✭luj


    TheLass wrote: »
    No, not yet, but he did say he would send it over the next day or two, so I'm not worried yet but will let you know when I do it.

    Thanks & vice versa !


  • Registered Users Posts: 28 cianm


    luj wrote: »
    Thanks & vice versa !
    I'm in the same position as you guys! Got the call on Tuesday. Well done to you both and best of luck with the medical. Would appreciate if you post here when you receive the confirmation e-mail and I'll do the same! Thanks.


  • Registered Users Posts: 74 ✭✭luj


    cianm wrote: »
    I'm in the same position as you guys! Got the call on Tuesday. Well done to you both and best of luck with the medical. Would appreciate if you post here when you receive the confirmation e-mail and I'll do the same! Thanks.

    Ah fantastic news!! Well done too :)


  • Registered Users Posts: 30 TheLass


    cianm wrote: »
    I'm in the same position as you guys! Got the call on Tuesday. Well done to you both and best of luck with the medical. Would appreciate if you post here when you receive the confirmation e-mail and I'll do the same! Thanks.

    Brilliant, I'm really happy for you. I'm delighted we all got called, and thank you guys, this thread has been real helpful.


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  • Registered Users Posts: 28 cianm


    Has anyone received any confirmation e-mail or anything?


  • Registered Users Posts: 74 ✭✭luj


    cianm wrote: »
    Has anyone received any confirmation e-mail or anything?

    No word yet. Seems to be a waiting game again! Will post if I hear anything & will you do the same.
    Thanks :-)


  • Registered Users Posts: 28 cianm


    luj wrote: »
    No word yet. Seems to be a waiting game again! Will post if I hear anything & will you do the same.
    Thanks :-)

    Of course I will! Waiting again is great...


  • Registered Users Posts: 30 TheLass


    cianm wrote: »
    Has anyone received any confirmation e-mail or anything?

    Not yet - will post when I do


  • Registered Users Posts: 28 cianm


    TheLass wrote: »
    Not yet - will post when I do

    I have received e-mails regarding airport permits & ID etc. Has anyone else?


  • Registered Users Posts: 74 ✭✭luj


    cianm wrote: »
    I have received e-mails regarding airport permits & ID etc. Has anyone else?

    No I haven't received anything at all. :-(


  • Registered Users Posts: 28 cianm


    luj wrote: »
    No I haven't received anything at all. :-(

    I would assume that they may be sent tomorrow because I only received mine today just after 5pm. Best of luck and hope you receive them tomorrow! :)


  • Registered Users Posts: 30 TheLass


    cianm wrote: »
    I have received e-mails regarding airport permits & ID etc. Has anyone else?

    I haven't received anything yet either : (


  • Registered Users Posts: 30 TheLass


    luj wrote: »
    No I haven't received anything at all. :-(

    I just got my emails, they are in the process of sending them out.


  • Registered Users Posts: 74 ✭✭luj


    Got my emails a while ago!


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  • Registered Users Posts: 28 cianm


    luj wrote: »
    Got my emails a while ago!

    Just wondering what all you're start dates are? What e-mails have ye received?


  • Registered Users Posts: 30 TheLass


    cianm wrote: »
    Just wondering what all you're start dates are? What e-mails have ye received?

    I got the emails looking for your 5 year background last week.
    Since then I received one to say they have received that information and a ref no. for me to quote on the garda vetting form.
    I've not received the vetting email yet.

    My start date will be 15th May - Do you know yours?


  • Registered Users Posts: 28 cianm


    TheLass wrote: »
    I got the emails looking for your 5 year background last week.
    Since then I received one to say they have received that information and a ref no. for me to quote on the garda vetting form.
    I've not received the vetting email yet.

    My start date will be 15th May - Do you know yours?

    Okay brilliant, I received the same e-mails!

    I'll be starting on the 29th May, best of luck!


  • Registered Users Posts: 74 ✭✭luj


    TheLass wrote: »
    I got the emails looking for your 5 year background last week.
    Since then I received one to say they have received that information and a ref no. for me to quote on the garda vetting form.
    I've not received the vetting email yet.

    My start date will be 15th May - Do you know yours?

    Same here and I'm starting on the 15th May also.


  • Registered Users Posts: 74 ✭✭luj


    cianm wrote: »
    Okay brilliant, I received the same e-mails!

    I'll be starting on the 29th May, best of luck!

    Best of luck as well :-)


  • Registered Users Posts: 30 TheLass


    I got an email today to do the bsat training and test.
    Done and sent in.
    It's not difficult but give yourself time to note the info and time to pick the right answer. If you don't get it first time around you can do it again.

    Good Luck


  • Registered Users Posts: 74 ✭✭luj


    TheLass wrote: »
    I got an email today to do the bsat training and test.
    Done and sent in.
    It's not difficult but give yourself time to note the info and time to pick the right answer. If you don't get it first time around you can do it again.

    Good Luck

    Got mine too and it's all done as well :-)

    Good luck all


  • Registered Users Posts: 35 Aviationman


    so i finished my training about 4 weeks ago, the training is fine just need to keep up on your work! there has been already 3 groups training and rumour has it there is another 2 groups coming. Trainer is lovely and all the staff are really nice too! your trained for check in during the two weeks training and i already got training for boarding a few weeks ago but i hear they're not doing any more boarding training as there are too many new people at boarding and they want to concentrate on getting them
    experience as it's more difficult up there. most shifts start at 3am/3:30am/4am which is tough but you get use to it! there are later shifts too like 1pm
    etc! your either rosterd 4,6,8 or 10
    hour shifts! you get a monthly roster which is great!! contracts are a minimum of 20 hours and they can roster you a maximum of 40 hours a week. So much over time going people generally come out with up to 50 odd hours a week if you want woth over time! swapping shifts is so easy and flexible so if you have holidays or plans don't worry as they're helpful! good luck with the training enjoy it don't worry about it it's not overly difficult! see ya'll up in the station soon! :)


  • Registered Users Posts: 74 ✭✭luj


    so i finished my training about 4 weeks ago, the training is fine just need to keep up on your work! there has been already 3 groups training and rumour has it there is another 2 groups coming. Trainer is lovely and all the staff are really nice too! your trained for check in during the two weeks training and i already got training for boarding a few weeks ago but i hear they're not doing any more boarding training as there are too many new people at boarding and they want to concentrate on getting them
    experience as it's more difficult up there. most shifts start at 3am/3:30am/4am which is tough but you get use to it! there are later shifts too like 1pm
    etc! your either rosterd 4,6,8 or 10
    hour shifts! you get a monthly roster which is great!! contracts are a minimum of 20 hours and they can roster you a maximum of 40 hours a week. So much over time going people generally come out with up to 50 odd hours a week if you want woth over time! swapping shifts is so easy and flexible so if you have holidays or plans don't worry as they're helpful! good luck with the training enjoy it don't worry about it it's not overly difficult! see ya'll up in the station soon! :)

    Thanks for the heads up and all the information!! Your very good.
    Think I'm just waiting to be called for the medical now. So far my training starts on May 15th. Looking forward to the 3am starts ha ha :-)


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  • Registered Users Posts: 28 cianm


    so i finished my training about 4 weeks ago, the training is fine just need to keep up on your work! there has been already 3 groups training and rumour has it there is another 2 groups coming. Trainer is lovely and all the staff are really nice too! your trained for check in during the two weeks training and i already got training for boarding a few weeks ago but i hear they're not doing any more boarding training as there are too many new people at boarding and they want to concentrate on getting them
    experience as it's more difficult up there. most shifts start at 3am/3:30am/4am which is tough but you get use to it! there are later shifts too like 1pm
    etc! your either rosterd 4,6,8 or 10
    hour shifts! you get a monthly roster which is great!! contracts are a minimum of 20 hours and they can roster you a maximum of 40 hours a week. So much over time going people generally come out with up to 50 odd hours a week if you want woth over time! swapping shifts is so easy and flexible so if you have holidays or plans don't worry as they're helpful! good luck with the training enjoy it don't worry about it it's not overly difficult! see ya'll up in the station soon! :)

    Thank you very much for the info! I start training on the 29th. I'm looking forward to working alongside everyone then. Also waiting to be called for medical. Best of luck :)


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