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Eir rural FTTH thread
Comments
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Allison Puny Appetite wrote: »Paul, on Gonzo's points about caps. Would it be fair to say that ISPs don't want heavy users on their network? You say at the minute your company has no such policy. As you add more and more FTTH customers would there come a time if you got enough heavy users that you may have to reassess this? Surely there comes a point where it begins eating into your profit margin?
It's not an easy question to answer, as there are many, many variables involved. All I can do is give you a sense of our decision-making process, but remember that other ISPs will make different decisions for different reasons.
The first thing to understand is that the architecture of our network is based on the idea of being a regional ISP. Our core routing happens in Castlebar. All our VDSL and FTTH customers, as well as all our legacy FWA customers, are handed off to us in Castlebar. This means that we're not paying national transport charges for the data our customers use, which means in turn that a heavy user doesn't cost us any more than a light one to connect to our own data centre.
Now, we still need to get that data to and from the Internet, which currently means getting it to and from Dublin, so we have fat pipes from Castlebar to Dublin. As long as we keep plenty of headroom on those pipes, our FTTx customers won't experience congestion.
If we were to add a lot of very heavy users, it would push us to the point where we need to upgrade our national transit sooner than otherwise. So far, our experience has been that most people only use a fraction of the bandwidth that's available to them, so the growth in traffic - while still exponential - doesn't really look all that different from what it did when we only had FWA customers.
It's reasonable to expect that there will be a higher percentage of heavy users as people adapt to new technologies. Offset against that is the fact that we expect national transit to get cheaper (for various complicated reasons, it's exceptionally expensive to transit out of Castlebar at the moment), and we hope to be able to leverage economies of scale, edge caching, that sort of thing.
At the end of the day, we need to differentiate what we offer from the other players. We're aiming to do that with free installation, reasonable contract terms, attractive pricing and outstanding customer service. People like to know that they don't have to worry about how much data they're using, even if they end up not using a lot.
Obviously we'll need to keep it under review, but unless the picture changes dramatically, I expect we'll be sticking to our current policy.
tl;dr: be grand
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Westnet: Paul wrote: »It's not an easy question to answer, as there are many, many variables involved. All I can do is give you a sense of our decision-making process, but remember that other ISPs will make different decisions for different reasons.
The first thing to understand is that the architecture of our network is based on the idea of being a regional ISP. Our core routing happens in Castlebar. All our VDSL and FTTH customers, as well as all our legacy FWA customers, are handed off to us in Castlebar. This means that we're not paying national transport charges for the data our customers use, which means in turn that a heavy user doesn't cost us any more than a light one to connect to our own data centre.
Now, we still need to get that data to and from the Internet, which currently means getting it to and from Dublin, so we have fat pipes from Castlebar to Dublin. As long as we keep plenty of headroom on those pipes, our FTTx customers won't experience congestion.
If we were to add a lot of very heavy users, it would push us to the point where we need to upgrade our national transit sooner than otherwise. So far, our experience has been that most people only use a fraction of the bandwidth that's available to them, so the growth in traffic - while still exponential - doesn't really look all that different from what it did when we only had FWA customers.
It's reasonable to expect that there will be a higher percentage of heavy users as people adapt to new technologies. Offset against that is the fact that we expect national transit to get cheaper (for various complicated reasons, it's exceptionally expensive to transit out of Castlebar at the moment), and we hope to be able to leverage economies of scale, edge caching, that sort of thing.
At the end of the day, we need to differentiate what we offer from the other players. We're aiming to do that with free installation, reasonable contract terms, attractive pricing and outstanding customer service. People like to know that they don't have to worry about how much data they're using, even if they end up not using a lot.
Obviously we'll need to keep it under review, but unless the picture changes dramatically, I expect we'll be sticking to our current policy.
tl;dr: be grand
Thanks very much for the considered response Paul.0 -
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Westnet: Paul wrote: »It's not an easy question to answer, as there are many, many variables involved. All I can do is give you a sense of our decision-making process, but remember that other ISPs will make different decisions for different reasons.
The first thing to understand is that the architecture of our network is based on the idea of being a regional ISP. Our core routing happens in Castlebar. All our VDSL and FTTH customers, as well as all our legacy FWA customers, are handed off to us in Castlebar. This means that we're not paying national transport charges for the data our customers use, which means in turn that a heavy user doesn't cost us any more than a light one to connect to our own data centre.
Now, we still need to get that data to and from the Internet, which currently means getting it to and from Dublin, so we have fat pipes from Castlebar to Dublin. As long as we keep plenty of headroom on those pipes, our FTTx customers won't experience congestion.
If we were to add a lot of very heavy users, it would push us to the point where we need to upgrade our national transit sooner than otherwise. So far, our experience has been that most people only use a fraction of the bandwidth that's available to them, so the growth in traffic - while still exponential - doesn't really look all that different from what it did when we only had FWA customers.
It's reasonable to expect that there will be a higher percentage of heavy users as people adapt to new technologies. Offset against that is the fact that we expect national transit to get cheaper (for various complicated reasons, it's exceptionally expensive to transit out of Castlebar at the moment), and we hope to be able to leverage economies of scale, edge caching, that sort of thing.
At the end of the day, we need to differentiate what we offer from the other players. We're aiming to do that with free installation, reasonable contract terms, attractive pricing and outstanding customer service. People like to know that they don't have to worry about how much data they're using, even if they end up not using a lot.
Obviously we'll need to keep it under review, but unless the picture changes dramatically, I expect we'll be sticking to our current policy.
tl;dr: be grand
Any update when ye as in westnet gets to rool out there ftth in Castlebar0 -
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Johnboy1951 wrote: »getting frustrating here now knowing I have at least another year to wait ......
Imagine how I feel ??
Exchange enabled, some of the area has FTTH for a month.. Pole outside my door with fiber on it. Splitter 15 yards up the road open aier are sayign II have an expected availability date of first half 2017...0 -
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This discussion has been closed.
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