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Cancel 3 contract for everyone!

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Comments

  • #1172
    neonsofa
    Registered Users, Registered Users 2 Posts: 5,476 ✭✭✭neonsofa


    dodzy wrote: »
    For the millionth time....YES.

    Yes to which one? :pac:


  • #1173
    masculinist
    Closed Accounts Posts: 1,616 ✭✭✭masculinist


    whats the average time spent on hold ? Ive been on hold for 15 mins now - with crappy annoying music and insincere platitudes about how important my call is . Im starting to hate them now.


  • #1174
    quarryman
    Registered Users, Registered Users 2 Posts: 7,498 ✭✭✭quarryman


    masculinist wrote: »
    whats the average time spent on hold ? Ive been on hold for 15 mins now - with crappy annoying music and insincere platitudes about how important my call is . Im starting to hate them now.

    At least you're on hold. Getting to that point is the challenge...


  • #1175
    dodzy
    Registered Users, Registered Users 2 Posts: 10,327 ✭✭✭✭dodzy


    neonsofa wrote: »
    Yes to which one? :pac:

    Hats off sir, I asked for that :p

    New SIM needed for PAYG.


  • #1176
    kleefarr
    Registered Users, Registered Users 2 Posts: 5,732 ✭✭✭kleefarr


    I have €83.58 credit on my 3 account. Am I entitled to have that refunded?

    Ok, just got off chat. No need to cancel, but will lose my €83.58 if I port to another provider. :mad:


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  • #1177
    god's toy
    Registered Users, Registered Users 2 Posts: 4,242 ✭✭✭god's toy


    JamesBond2010 wrote: »
    My bill decreased & I get unlimited calls & texts which I never had before so it's a win for me. I am sim only by the way.

    Same here (happy days as more for less FTW!) but as my SIM was 7 plus years old I had tethering guaranteed and i've lost that now.

    As soon as three bring in packet sniffing into the billing department I'm out!


    Thing is, I would pay more just to hold on to what I had...


  • #1178
    my3cents
    Closed Accounts Posts: 9,762 ✭✭✭my3cents


    kleefarr wrote: »
    I have €83.58 credit on my 3 account. Am I entitled to have that refunded?

    Ok, just got off chat. No need to cancel, but will lose my €83.58 if I port to another provider. :mad:

    You could knock yourself out in the Google Play Store.


  • #1179
    kleefarr
    Registered Users, Registered Users 2 Posts: 5,732 ✭✭✭kleefarr


    my3cents wrote: »
    You could knock yourself out in the Google Play Store.

    Wouldn't waste it like that and I have a Windows 10 Phone. :)

    I'll just keep using it until it goes. Won't take long when on the internet.


  • #1180
    L1011
    Registered Users, Registered Users 2 Posts: 73,790 ✭✭✭✭L1011


    Sexual Chocolate wrote: »

    I did ask them if people who cancel will be black listed from bill pay in the future. He was unsure but said likely not, but not to quote him.....

    They aren't. There is no legal reason they could do this, and spite is a quick way to go out of business.


  • #1181
    masculinist
    Closed Accounts Posts: 1,616 ✭✭✭masculinist


    I rang to cancel today. After 20 mins with my phone on speakerphone I finally got through.

    I was told I need to give 30 days notice to cancel.

    So my account wont be closed until the 10th of April ...


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  • #1182
    L1011
    Registered Users, Registered Users 2 Posts: 73,790 ✭✭✭✭L1011


    masculinist wrote: »
    I rang to cancel today. After 20 mins with my phone on speakerphone I finally got through.

    I was told I need to give 30 days notice to cancel.

    So my account wont be closed until the 10th of April ...

    Everyone has to give 30 days notice. You can port out immediately but you'll be charged for the 30 days.


  • #1183
    brendan86
    Registered Users, Registered Users 2 Posts: 488 ✭✭brendan86


    kleefarr wrote: »
    I have €83.58 credit on my 3 account. Am I entitled to have that refunded?

    Ok, just got off chat. No need to cancel, but will lose my €83.58 if I port to another provider. :mad:

    You can buy ps4 game money called psn if you have a ps4 great way to turn your credit into cash on buygamecredit.com

    I topup monthly and with my 20euro credit I buy 20 euro psn


  • #1184
    [Deleted User]
    Posts: 4,236 ✭✭✭ [Deleted User]


    My wife cancelled her bill pay contract with 3 and signed up to Vodafone today but I think three are playing silly buggers as we are still waiting for the number to port over to Vodafone. It was requested at 3.30 today and the guy in the store said it should be done by 5.30 but as of now (8.25) it's still not done. Is this normal?


  • #1185
    BlinkingLights
    Closed Accounts Posts: 892 ✭✭✭BlinkingLights


    For some reason ports to/from Vodafone have always been more likely to glitch.
    It's possible it's nothing to do with 3. Ask Vodafone to re-start the process.


  • #1186
    kleefarr
    Registered Users, Registered Users 2 Posts: 5,732 ✭✭✭kleefarr


    brendan86 wrote: »
    You can buy ps4 game money called psn if you have a ps4 great way to turn your credit into cash on buygamecredit.com

    I topup monthly and with my 20euro credit I buy 20 euro psn

    XBOX

    Any good?

    https://www.buygamecredit.com/

    Looks like it is ok by XBOX themselves http://www.xbox.com/en-IE/promotions/buy-game-credit

    :)

    It's brilliant!!!
    Just bought 3 months xbox live €20 in the time since last post. :)
    Not the best price, but great to be able to do it.


  • #1187
    SweetCaliber
    Registered Users, Registered Users 2 Posts: 2,485 ✭✭✭SweetCaliber


    zorro2566 wrote: »
    My wife cancelled her bill pay contract with 3 and signed up to Vodafone today but I think three are playing silly buggers as we are still waiting for the number to port over to Vodafone. It was requested at 3.30 today and the guy in the store said it should be done by 5.30 but as of now (8.25) it's still not done. Is this normal?

    I thought porting only happens on working days? I ported out but requested on friday and it was done monday morning.


  • #1188
    DopeTech
    Registered Users, Registered Users 2 Posts: 7,133 ✭✭✭DopeTech


    SweetCaliber wrote: »
    I thought porting only happens on working days? I ported out but requested on friday and it was done monday morning.

    From three.ie
    Porting hours are
    8am - 6pm Monday to Friday, 10am - 4pm Saturday, Sunday and Bank Holidays

    Should go through before midday today, if not call them. I had the issues porting away from 3 after allowing the store to set up the port for me. I waited and then called customer care. There was no record of any port request on my account. The csr to be fair to him got it sorted very quickly and I was ported out within a couple of hours.


  • #1189
    retalivity
    Registered Users, Registered Users 2 Posts: 15,174 ✭✭✭✭retalivity


    Who are the best alternatives for mobile broadband? With 3 on their 60gb per mth plan, which will now cost €43pm


  • #1190
    mirrorwall14
    Closed Accounts Posts: 6,730 ✭✭✭mirrorwall14


    So I've been dying to port off three because my new house has appalling signal. However if I go with them as prepay will that prevent me from getting new customer deals when I eventually want to upgrade? And if so, is there anyone piggybacking vodafone that I could use in the meantime instead?


  • #1191
    DopeTech
    Registered Users, Registered Users 2 Posts: 7,133 ✭✭✭DopeTech


    mirrorwall14 wrote: »
    So I've been dying to port off three because my new house has appalling signal. However if I go with them as prepay will that prevent me from getting new customer deals when I eventually want to upgrade? And if so, is there anyone piggybacking vodafone that I could use in the meantime instead?

    The only network that piggyback on Vodafone is postfone afaik.


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  • #1192
    Cyclonius
    Registered Users, Registered Users 2 Posts: 269 ✭✭Cyclonius


    FrostyJim wrote: »
    The only network that piggyback on Vodafone is postfone afaik.

    I think you're right Jim. Lycamobile, iD, and Tesco Mobile are all MVNOs on the old O2 network, if memory serves. 48 are owned and operated by Three directly.


  • #1193
    crabbypaddy
    Closed Accounts Posts: 1,040 ✭✭✭crabbypaddy


    Cyclonius wrote: »
    I think you're right Jim. Lycamobile, iD, and Tesco Mobile are all MVNOs on the old O2 network, if memory serves. 48 are owned and operated by Three directly.

    48 is on the old network coverage, speeds, routing, servers are identical to tesco.


  • #1194
    vandriver
    Registered Users, Registered Users 2 Posts: 3,476 ✭✭✭vandriver


    Cyclonius wrote: »
    I think you're right Jim. Lycamobile, iD, and Tesco Mobile are all MVNOs on the old O2 network, if memory serves. 48 are owned and operated by Three directly.
    ID is on three's 4g network.


  • #1195
    DopeTech
    Registered Users, Registered Users 2 Posts: 7,133 ✭✭✭DopeTech


    vandriver wrote: »
    ID is on three's 4g network.

    and Virgin media.


  • #1196
    god's toy
    Registered Users, Registered Users 2 Posts: 4,242 ✭✭✭god's toy


    Cyclonius wrote: »
    I think you're right Jim. Lycamobile, iD, and Tesco Mobile are all MVNOs on the old O2 network, if memory serves. 48 are owned and operated by Three directly.

    What about virgin mobile ?


  • #1197
    Soccarboy11
    Registered Users, Registered Users 2 Posts: 579 ✭✭✭Soccarboy11


    god's toy wrote: »
    What about virgin mobile ?

    three's 4g network. better speeds and coverage in my experience thus far though


  • #1198
    Subcomandante Marcos
    Closed Accounts Posts: 7,682 ✭✭✭Subcomandante Marcos


    retalivity wrote: »
    Who are the best alternatives for mobile broadband? With 3 on their 60gb per mth plan, which will now cost €43pm

    Cancel your contract and get a three PAYG phone simcard and top up by €20 every 28 days for unlimited 4g access.
    Might have to pop the card into a phone to activate it at first, just send a text to yourself after you top up the account.


  • #1199
    peteeeed
    Registered Users, Registered Users 2 Posts: 13,563 ✭✭✭✭peteeeed


    i got though on 3 chat this morning ,very easy to leave , they offered me the 30 euro a month sim only deal but i'm getting 25 euro a month with virgin and first 5 month at 5 euro a month
    3 also offered me 2gb of EU roaming which is not a good deal as roaming charges are changing in june 2017 for everyone


  • #1200
    AdMMM
    Registered Users, Registered Users 2 Posts: 9,472 ✭✭✭AdMMM


    Just checking here, isn't the one month period based on the receipt of the notification? I received my notification by post on Friday the 10th March but apparently we only have until April 3rd to respond?

    There are various services available to them to ensure we received the notification on March 1st, but they chose not to avail of them, so I assume my notice period is extended?


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  • #1201
    peteeeed
    Registered Users, Registered Users 2 Posts: 13,563 ✭✭✭✭peteeeed


    AdMMM wrote: »
    Just checking here, isn't the one month period based on the receipt of the notification? I received my notification by post on Friday the 10th March but apparently we only have until April 3rd to respond?

    There are various services available to them to ensure we received the notification on March 1st, but they chose not to avail of them, so I assume my notice period is extended?

    i was giving a date of april 10th this morning when i got through


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