Cancel 3 contract for everyone!

ffocused · 04-03-2017 10:06PM

Has anyone who cancelled seen their contract end date change on mythree website?
I cancelled yesterday & opted to switch to payg at the end of this month. Contract still shows minimum term until 2018 on mythree.

my3cents · 04-03-2017 10:17PM

ffocused wrote: »

Has anyone who cancelled seen their contract end date change on mythree website?
I cancelled yesterday & opted to switch to payg at the end of this month. Contract still shows minimum term until 2018 on mythree.

I'm not doing it for you but if you go back a few (or more) pages you'll find that one poster posted a screen shot of exactly what you are asking for.

twirlagig · 04-03-2017 10:30PM

I eventually got through this morning after maybe 30 attempts at ringing... was on hold for 40 minutes but finally got through. My bill was to go up to €30 which I didn't mind too much as in fairness I'm blessed to have great coverage where I am. Switched to the 30 day sim plan - same price - €30. I won't be saving anything as such but will have the advantage of unlimited calls which I wouldn't have had on the other contract.
Super nice girl on the phone, had it all sorted in minutes.

Cee-Jay-Cee · 04-03-2017 10:41PM

I currently have a 20% friends and family discount, it means my €40 flexi 350 plan costs me €32 a month. Anyone know if I'd lose it if I were to cancel my contract and switch to sim only plan?

evlgmaojr27ypu · 04-03-2017 10:46PM

ffocused wrote: »

Has anyone who cancelled seen their contract end date change on mythree website?
I cancelled yesterday & opted to switch to payg at the end of this month. Contract still shows minimum term until 2018 on mythree.

Mine has changed and shows the contract end date as - 03/03/2017 (minimum term)

uncle_sam_ie · 04-03-2017 10:46PM

ffocused wrote: »

Has anyone who cancelled seen their contract end date change on mythree website?
I cancelled yesterday & opted to switch to payg at the end of this month. Contract still shows minimum term until 2018 on mythree.

Go to the Three website login and see if can upgrade. This will tell you the date your contract ends.

CIP4 · 04-03-2017 10:52PM

twirlagig wrote: »

I eventually got through this morning after maybe 30 attempts at ringing... was on hold for 40 minutes but finally got through. My bill was to go up to €30 which I didn't mind too much as in fairness I'm blessed to have great coverage where I am. Switched to the 30 day sim plan - same price - €30. I won't be saving anything as such but will have the advantage of unlimited calls which I wouldn't have had on the other contract.
Super nice girl on the phone, had it all sorted in minutes.

Done the exact same myself this afternoon only took me 20 minutes to get through

The guy on the other end was sound about it and sorted it quickly. It has kind of worked out well as I only signed up 3 months ago. So this way for a few euro extra a month I get unlimited calls and I am not tied into a contract plus they are unlocking the Iphone I got as well. Overall I am happy enough.

ffocused · 04-03-2017 10:54PM

Sadie Savory Trooper wrote: »

Mine has changed and show the contract end date as - 03/03/2017 (minimum term)

When did you cancel?

ffocused · 04-03-2017 10:55PM

my3cents wrote: »

I'm not doing it for you but if you go back a few (or more) pages you'll find that one poster posted a screen shot of exactly what you are asking for.

I scanned back as far as page 30 & didn't see any relevant screenshots!

PucaMama · 04-03-2017 10:55PM

my3cents wrote: »

Lets face it for a lot of three customers there's a good chance of a disconnect during a long call.

I'm sure some people have never had that happen to them but for others its been part and parcel of three's service for years.

I regularly get calls dropped. This time I could clearly hear the sounds of a call centre in the background before the call was ended.

my3cents · 04-03-2017 10:58PM

ffocused wrote: »

I scanned back as far as page 30 & didn't see any relevant screenshots!

Might have been a thread in the Talk to three forum then but someone definitely posted a pic of the dates in My3 and iirc they even ringed in red the relevant dates.

evlgmaojr27ypu · 04-03-2017 11:01PM

ffocused wrote: »

When did you cancel?

Yesterday

chicorytip · 04-03-2017 11:02PM

3 have written to all relevant account holders notifying them of price increases and of their right to cancel, without penalty, before the 3rd of April. The letter is dated March 1st.

my3cents · 04-03-2017 11:03PM

ffocused wrote: »

I scanned back as far as page 30 & didn't see any relevant screenshots!

OK so that was easier than I thought - sort of.

Go back to the Bargain alerts page then where you see this thread listed click on the paper clip and you get the attachments in the thread one is the one you want.

Guess it must have been back before page 30

ffocused · 04-03-2017 11:05PM

my3cents wrote: »

OK so that was easier than I thought - sort of.

Go back to the Bargain alerts page then where you see this thread listed click on the paper clip and you get the attachments in the thread one is the one you want.

Guess it must have been back before page 30

I love a good treasure hunt!

sheepy01 · 04-03-2017 11:11PM

Time to change! meteor maybe? hmm

my3cents · 04-03-2017 11:12PM

ffocused wrote: »

I love a good treasure hunt!

So I did just have to go back and find it, but you missed it. Page 37 post 542

jimmycrackcorm · 04-03-2017 11:18PM

Cee-Jay-Cee wrote:

I currently have a 20% friends and family discount, it means my â‚¬40 flexi 350 plan costs me â‚¬32 a month. Anyone know if I'd lose it if I were to cancel my contract and switch to sim only plan?

I have the same. I don't think it will change as I've always had the discount whenever I changed plans. Its tied to your account and not the plan.

ffocused · 04-03-2017 11:31PM

my3cents wrote: »

So I did just have to go back and find it, but you missed it. Page 37 post 542

It's actually post #253 on page 17, I did not miss it!
Do I get a prize?

Looks like I'll have to call again as my contract end date didn't change&#55357;&#56868;

TallGlass · 04-03-2017 11:37PM

dodzy wrote: »

You guess correctly. You are not on a contract. You are on prepay, so not affected.

Wrong. Pre pay is affected.

SweetCaliber · 04-03-2017 11:49PM

ffocused wrote: »

It's actually post #253 on page 17, I did not miss it!
Do I get a prize?

Looks like I'll have to call again as my contract end date didn't change��

Yeah, mine still shows 2018, getting worried now, however when I call up they say 1st april.

my3cents · 04-03-2017 11:51PM

ffocused wrote: »

It's actually post #253 on page 17, I did not miss it!
Do I get a prize?

Looks like I'll have to call again as my contract end date didn't change��

My bad, there should be away of linking the attachments back to the posts

Your prize is getting out of contract

Tin Foil Hat · 04-03-2017 11:55PM

chicorytip wrote: »

3 have written to all relevant account holders notifying them of price increases and of their right to cancel, without penalty, before the 3rd of April. The letter is dated March 1st.

My wife or I haven't received any letters yet. Strange! We're hardly off the hook for the increases?

SweetCaliber wrote: »

Yeah, mine still shows 2018, getting worried now, however when I call up they say 1st april.

I had to return a Note 7 a few months ago. It did take a few days for the contract date to be updated on my account page.

jca · 05-03-2017 12:11AM

I got that letter yesterday. Where on the my three site does it tell me when my contract expires? I searched all over it but couldn't find the date. Anyone thinking of going to post phone? They seem to have good deals.

SweetCaliber · 05-03-2017 12:17AM

SweetCaliber wrote: »

Yeah, mine still shows 2018, getting worried now, however when I call up they say 1st april.

Nevermind, was on to three chat and he said my account is pending termination on 1st april to ignore the page that says minimum term as its being done manually.

Tin Foil Hat · 05-03-2017 12:19AM

jca wrote: »

I got that letter yesterday. Where on the my three site does it tell me when my contract expires? I searched all over it but couldn't find the date. Anyone thinking of going to post phone? They seem to have good deals.

My3 - Check upgrade eligibility

tritium · 05-03-2017 10:45AM

Can i check a couple of things

1 can i just stop my 30 day sim only plan and move to vodafone without giving 30 days notice?

2 what the sequence to keep my number so. Port to vf first then ring and cancel straight away?

my3cents · 05-03-2017 10:50AM

tritium wrote: »

Can i check a couple of things

1 can i just stop my 30 day sim only plan and move to vodafone without giving 30 days notice?

2 what the sequence to keep my number so. Port to vf first then ring and cancel straight away?

Don't bother talking to three, you just tell vodafone you are porting and away you go. Three will send out a final bill, probably a good idea to cancel the DD after they take their money.

jca · 05-03-2017 11:14AM

Tin Foil Hat wrote: »

My3 - Check upgrade eligibility

Thanks for that. Contract not finished until 8th September, time to grind it out on the phone:mad:

Richardsons Muff · 05-03-2017 12:41PM

that 1800 phone line is impossible to get through to. It's either engaged or saying the number doesn't exist.

Cancel 3 contract for everyone!

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