Sky Price increase

Wanderer78

https://www.boards.ie/discussion/comment/118126975#Comment_118126975

theres various reasons why people stay, from the serious lack of true alternatives, and the fact, skys service is fantastic

https://www.boards.ie/discussion/comment/118127043#Comment_118127043

id definitely look into 'alternatives' then, you definitely wont have any issues with those speeds

Fr Tod Umptious

https://www.boards.ie/discussion/comment/118127043#Comment_118127043

Out of curiosity, how much a month is all that.

Fr Tod Umptious

https://www.boards.ie/discussion/comment/118127649#Comment_118127649

This is the thing, Sky's service is probably the most complete all in one service out there.

To get rid of Sky and try and recreate the quality of offering is not easy.

Firstly you need a STB that will allow you to record and watch at the same time, that's the best part of €300 for a good one.

Then you need an aerial to get the Irish stations on that STB, that could be up to €30 and more if you need to get someone to install it outside and cable it in.

So you could spend up to €400 in setup costs as soon as you get rid of Sky, for a smaller channel selection.

That's 10 months of €40 a month Sky.

It's not an easy choice.

We got rid of Sky 6 months ago, it was based on threatening to do so for years and having a STB I got second hand for €30.

The STB is flakey and frustrating at times, but we are not shelling out €300 for a new one.

I was lucky that I could stick the aerial in the attic and the cabling was already in place.

We now use that and get Netflix or Disney the odd month and use it on a Now stick.

The Now stick is handy, you can get Sky stations on it without the commitment.

jelutong

€8.99 per month paid from surplus 3 credit. Netflix and Amazon shared with family members.

Over the years I’ve picked up 2 Humax Freesat boxes, 1Tb and a 500 GB. 2 Samsung Freeview boxes both 1TB.

Total cost approximately €250. Less than a 6 month subscription to the most basic Sky package.

GIMP

Rang Sky the other day after receiving the increase letter, I cancelled Kids package 8e saving. Rang again as I wanted to cancel everything, they offered 31.50 per month for Signature and multi room 12 month contract, so a decent discount from 64e I was paying and it was to increase to 68e. Can cancel multiroom at any stage. I am happy enough with Sky for the moment.

Peig Sayers

Spent a few hours back and forth on text messaging them today to cancel. So Slow to reply. Stuck to my guns and said no to everything, just cancel. Didn't engage in any conversation and kept saying cancel. Eventually they gave me the offer of Sky Signature for €22.60 for 12 months which I accepted. Was paying €36 which was going up to €38.50 next month. I'm happy with that. I have the Sky Q box which I got free last year so I think that's a good deal I got.

benny79

You dont own the Sky Q box. I have cancelled my Sky was paying €92 for family pack, sports and internet (which is brutal by the way)

They send me out a box to pack the sky Q box and internet router into. I was a bit shocked as the usually ring to offer you a deal to stay not this time. To be honest I couldn't care dont watch much live telly. Getting virgin broadband which is fibre and will just continue with Netflixs and use now TV if theres something I really want to see. Less hassle and cheaper in the long run.

Peig Sayers

https://www.boards.ie/discussion/comment/118137303#Comment_118137303

I'm well aware I don't own the Sky Q box! I'm happy with the deal I got. We record a lot of programs so it's good for us.

I cancelled sky a couple of weeks ago. It wasnt easy but I stuck to my guns. Through the back n forth and sticking to my guns (can’t afford it, worrying about rent increases, electricity, etc,) I somehow ended up having my package cancelled immediately and being put onto the covid ten euro a month for free to air channel deal.

As I pay upfront for my monthly subscription, I was 70 euro in credit. So for the next 7 months I’m using the SkyQ box to watch these channels. Tbh, I’m not missing the sky channels…. Yet

Peig Sayers

https://www.boards.ie/discussion/comment/118137380#Comment_118137380

Wait, what? There's a €10 deal?

It was news to me too. You don’t get any of the sky channels. It’s like using an old sky box with no card in it but you receive all the Irish channels.

Butson

Hilarious thing about HD is when you buy a Sky Sports subscription in the UK, it comes as HD standard, no extra cost.

Paying for HD in 2021 is absolutely ridiculous, especially sports in SD in barley watchable.

Peig Sayers

https://www.boards.ie/discussion/comment/118137437#Comment_118137437

Sounds good to me! I presume you can't record?

https://www.boards.ie/discussion/comment/118137624#Comment_118137624

Just pressed R and the rd light came on.

So I started off thinking I would be giving my 30 days notice and paying for any extra days after my usual billing date. Now I can stop this at any time (I’m sure I’ll have to give 30 days) and then request a refund of any monies in my account.

Peig Sayers

https://www.boards.ie/discussion/comment/118137669#Comment_118137669

Wow, jealous! Can you still get the apps on the remote?

https://www.boards.ie/discussion/comment/118137690#Comment_118137690

No idea. I hate the SkyQ remote. I’d only had it a year but my god, it’s bad. How do you even find out what time it is???

Peig Sayers

https://www.boards.ie/discussion/comment/118137705#Comment_118137705

I like it! Home button, scroll down to apps. There should be a list of apps available - netflix, prime video disney etc?

https://www.boards.ie/discussion/comment/118137726#Comment_118137726

Yep, apps still there. It’s asking me to sign in to Netflix. I’m not signing in though as I use my tv remote for Netflix, prime, Spotify.

Peig Sayers

https://www.boards.ie/discussion/comment/118137743#Comment_118137743

That's good to know! When I cancel for good this time next year, I'll go for this deal!

Gerry Wicklow

https://www.boards.ie/discussion/comment/118137380#Comment_118137380

So your paying €10 for FREE channels using an interface you don't like?

🤔

https://www.boards.ie/discussion/comment/118137759#Comment_118137759

Read on. I now have 70 credit, I pay ten a month but can cancel at any time and have the balance refunded.

When I started the call, I was expecting to give my 30 days notice plus pay for any days over my billing period. They stopped the subscription with immediate effect without penalty

muffler

https://www.boards.ie/discussion/comment/118137788#Comment_118137788

You can fool some of the people some of the time ....

https://www.boards.ie/discussion/comment/118138355#Comment_118138355

How so? What am I missing?

redunited

https://www.boards.ie/discussion/comment/118138425#Comment_118138425

Because Sky Owe you that 70 euro back, thus if you are letting them keep it you are literally paying them 70 euro for free channels.

Sky don't lose out, you do.

redunited

Cancelled my Sky a few weeks back, kept on the phone for about 30 mins before someone answered, got the usual messing about, transferred to a different agent to try and keep me. Told them it wasn't worth the money anymore, they aske3d did I watch the Sky Channels, I said nope, it's all repeats.

I told them it was only the FTA channels we watched and I had actually unplugged the SKy Box 2 months previous and swapped it over. ( Which is true)

They didn't offer me any more and said they would send out the box for me to return the equipment.

I noticed on my billing they have invoiced me for this month and given me a credit for next month, I'm not paying for this month, ill just let the credit come off next month.

I only received the price increase letter this morning, I had to laugh. What a joke they are and I'm delighted to be leaving them. Should have done it years ago.

G

https://www.boards.ie/discussion/comment/118140847#Comment_118140847

The only reason I have the 70 euro is because sky cancelled my account as from the time of the telephone call. Otherwise, the 70 euro would never exist. I paid my monthly subscription then some time in that month I ring up to cancel believing I would be a subscriber for the next 30 days. In that scenario I would have a smaller bill next time to cover the days I hadn’t already paid for on my last bill.

My account wouldn’t have been in credit. Granted I would have had the channels to watch for those 30 days but I was getting rid so losing the service earlier wasn’t a problem. That’s why I ended up in credit and that why I can now cancel and request a refund. Cancelling is costing me a tenner rather than the 70 plus whatever days I would owe them to add up to 30 days.

redunited

https://www.boards.ie/discussion/comment/118140997#Comment_118140997

You do understand that the 70 Euro credit is your money? You can ask Sky to refund it to you.

Anyhow, if you are happy with your setup then there is no argument.

https://www.boards.ie/discussion/comment/118141088#Comment_118141088

I don’t think you’re getting it - I am obliged to give them 30 days notice of cancelling. That would cost me 30 days subscription (120 euro ish). They waivered the 30 days notice and put me on a package that would cost me a tenner and allow me to request a refund of any credit left on my account. There is only credit because they cancelled with immediate affect.

redunited

https://www.boards.ie/discussion/comment/118141130#Comment_118141130

Ok, that makes sense. Naturally, it worked out best for you with no extra cost involved.

clansman

I am still in contract till next mid year, can I cancel due to the price change?

coolisin

To be honest this is probably going to push me over the edge with sky!!

I have two reasons for holding on the Formula 1 coverage and our sketchy internet meant sometimes Netflix etc would barely work.

Id forgotten how annoyed I got about paying a premium for HD, in this day and age.

I'll be looking for recommendations of a Freesat box now I think!

KildareP

https://www.boards.ie/discussion/comment/118150049#Comment_118150049

No, their T&C's allow them to increase their prices by up to 10% or the UK RPI (even in Ireland), whichever is the higher figure during your minimum term.

benny79

When you get sky at the start dont you pay 2 months up front?

muffler

https://www.boards.ie/discussion/comment/118150465#Comment_118150465

No, 1 month.

johnire

I’ve cancelled Sky after being with them for nearly 15 years. I’m going with Saorview It’ll be worth the initial investment.

Masala

https://www.boards.ie/discussion/comment/118153301#Comment_118153301

I've dropped right back to a basic package + Multiroom for kitchen. Dropped Sports, Movies, HD, Kids etc over a year ago,,,,, and to be honest have survived perfect without them. No-one bothered me from Sky to go back up a few packages and am happy with my lot!! Saving €70 a month....

DaveyDave

https://www.boards.ie/discussion/comment/118150170#Comment_118150170

Should be able to cancel after any price increases. Last year they had loads of deals so I'm sure they got a lot of customers. We were paying €57 for Signature, Cinema and UHD as opposed to €82 now we're paying €41 for Signature and HD. A whopping €8 discount, which is now reduced to a €4 discount. I regret renewing as we've barely watched anything since and I initially wanted to cancel as it was too expensive.

Their price increase means nobody can cancel then?

Might have to turn up the sob story about seeing if they'll waive the cancellation fees...

callaway92

Home TV is Sky Q with Sky Original and then Sports

Signature has better channels - is there much of a cost difference? Original not worth the €35 a month

quinnd6

I got the letter today 2.69 increase. I'll be paying over 47 euros a month for what they now call the signature pack ie. the basic pack with music, kids and docs. I'm fed up of Sky price increases. Its too expensive and I don't have HD, they charge 8 extra for HD. It's ridiculous now. They've got away with this for far too long. Anyway what are my options with regards a free to air box? I have a Sky Q box. I got Sky Q in early 2020 when my Satellite dish went bust and they replaced it. I'd like to get a free to air box that allows me to have Rte channels and the free to air channels on the one input and be able to record programs on a different channel to the one I'm watching. I'll have to get an effing saorview aerial installed aswell but after I buy that and get it installed I'll be saving money.

Fr Tod Umptious

https://www.boards.ie/discussion/comment/118173475#Comment_118173475

You will need a triple tuner at minimum, that will be two sat inputs and one Digital TV (Saoirview) input.

That will give you the ability to do the following

• Record one sat station while watching another sat or Saoirview station
• Record two sat stations while watching a Saoirview station
• Record one Saoirview station while watching a sat station
• Record one Saoirview with watching another Saoirview station depending on which MUX the station is on *

You will no longer be able to get the Irish channels via the satellite thus you will also need an aerial for the Saoirview channels.

It will also need a hard drive (HDD) to record, but equally you could just use a high capacity USB drive for that.

You are talking about something like this for €244.95 with the HDD included

https://freesat.ie/collections/satellite-receiver/products/tiva-500hdd

A aerial for the Saoirview will set you back about €30, but you will also have to install it and make sure it can be cabled back to where youa re locating the box.

Most houses would have all their TV points caballed back to a spot in the attic, so if you can access that you maybe be able to connect the aerial there, alternatively it may have to go outside.

In the best case scenario a set of "rabbit ears" straight into the box might do the trick just as good.

Just another thing to note, I believe that Sky Q uses a different type of LNB (a quad LNB) on the satellite dish that the older regular Sky+ do not.*

You would need to check with the supplier of the combo box if it is compatible with a quad LNB or you many need to change you LNB back.

*Tech stuff I don't fully understand.

callaway92

Ringing now to ‘cancel’ to see if they can give me a reduction on my Sky Original and Sky Sports Pack with these increases.

Need something good.

AdpRo

What number can you contact them on to actually speak to someone?

Skipduke

can someone let me know a contact number for sky? need to cancel but it is incredibly hard to find the number

TheW1zard

https://www.boards.ie/discussion/comment/118174065#Comment_118174065

Let us know how you get on

Last few years I have cancelled and my wife has got the new customer deal and vice versa.

My turn coming up shortly

muffler

https://www.boards.ie/discussion/comment/118174558#Comment_118174558

Whats wrong with looking it up yourself? You would have it in your contract documents and apart from that Google is your friend.

Skipduke

https://www.boards.ie/discussion/comment/118174950#Comment_118174950

Believe it or not the contact number is not advertised. Hence why I asked. Go have a shower and F off.

callaway92

https://www.boards.ie/discussion/comment/118174684#Comment_118174684

They gave Sports €10 off for 6 months and upgraded our old Sky Original pack to Signature Pack at no extra cost, so overall about a 13% reduction for 6 months with a few extra channels there now (Nat Geo etc)

I likely could’ve pushed for more but was satisfied with that.

They tried to push movies on to me but zero interest in it

Was really no effort on my end bar a ‘pack too expensive for what I’m getting, not getting the value so looking to cancel’

muffler

https://www.boards.ie/discussion/comment/118176228#Comment_118176228

Charming.

icdg

Shipduke, as much as I sympathised with your predicament (the Sky CS phone number is hard to find, even with Google’s help, and in my view deliberately so) that kind of language is not welcome here and you can take an infraction.

byte

https://www.boards.ie/discussion/comment/118174558#Comment_118174558

Don't know if it changed, but it was 0818 719 819 for Customer Services.