Eir rural FTTH thread II

peddlelies

Hi guys , I think this is the more appropriate thread to post this.

Is anyone having issues lately with their Eir FTTH/VDSL or similar? 0.12 down.. Synced at 50/15

Is the issue between the 3rd and 4th hop?

1 <1 ms <1 ms 2 ms pool-ipv6-pd.agg3.kny.prp-wtd.eircom.net [2001:bb6:b400:827a::1]
2 14 ms 5 ms 7 ms 2001:bb0:6:a15a::1
3 8 ms 8 ms 8 ms br1.csg.border.eircom.net [2001:bb0:6:a127::1]
4 * 371 ms 370 ms inex2.as13335.net [2001:7f8:18:12::61]
5 369 ms 367 ms * 2606:4700:10::6814:4660
6 367 ms 367 ms * 2606:4700:10::6814:4660
7 366 ms 366 ms * 2606:4700:10::6814:4660
8 367 ms * 370 ms 2606:4700:10::6814:4660

Marlow

The Cush wrote: »

This from eir's third quarter and nine months ended 31 March 2019

- 337,000 total FTTH premises passed, 275,000 as part of rural rollout


https://www.eir.ie/pressroom/eir-announces-third-quarter-FY19-results-to-31-March-2019/

Dominique Loud Waistband wrote: »

It would be interesting to see what they deem passed to mean as their APQ had only 305000 premises available two weeks ago.

And that figure has only increased by a few hundred since then. Still sub 306k available to order. And that is counting the ones they have eircodes for and the ones they don't have eircodes for.

/M

Gilbey

where do they bring the fibre into the house, does it come to the center of the house where i have a phone socket, or do they just bring it in through the wall from where the duck comes up outside?

Headshot

Gilbey wrote: »

where do they bring the fibre into the house, does it come to the center of the house where i have a phone socket, or do they just bring it in through the wall from where the duck comes up outside?

Watch this video, gave me some answers to the questions I had

https://www.eir.ie/support/just-joined/preparing-for-your-upcoming-appointment/

Gilbey

Headshot wrote: »

Watch this video, gave me some answers to the questions I had

https://www.eir.ie/support/just-joined/preparing-for-your-upcoming-appointment/

watched it already, doesn't really answer my question, anyone whom got FTTH installed able to shed some light

tsue921i8wljb3

Gilbey wrote: »

watched it already, doesn't really answer my question, anyone whom got FTTH installed able to shed some light

How does your phone line come in? You mentioned a duct. Do you have a small white box on an exterior wall of your house?

Gilbey

Dominique Loud Waistband wrote: »

How does your phone line come in? You mentioned a duct. Do you have a small white box on an exterior wall of your house?

yes small white box with a door on it, do they feed the fibre from that into the house to a phone socket, or do they drill a hole in the wall at the outside box? into the house

tsue921i8wljb3

Gilbey wrote: »

yes small white box with a door on it, do they feed the fibre from that into the house to a phone socket, or do they drill a hole in the wall at the outside box? into the house

He will likely want to drill through the back of that box and install the equipment on the interior wall on the other side. You could ask him to bring the cable out of the box and route it on the exterior of your house to a more suitable spot but that would be at the installer's discretion.

Gilbey

Dominique Loud Waistband wrote: »

He will likely want to drill through the back of that box and install the equipment on the interior wall on the other side. You could ask him to bring the cable out of the box and route it on the exterior of your house to a more suitable spot but that would be at the installer's discretion.

thanks , sounds like the lazy way, and not the best for the home owner!!!, ill wait and see when they come

human 19

FTTH enabled a couple of weeks ago here. A couple of Eir guys called in the other night to sell me the service. When I was hedging , I was offered a once-off today-only discount, so I plumped for it. Then saw my order via email and , lo and behold, the discount was not showing. Rang Eir and was told there was no note against my account. So I cancelled the order and contacted Nightline to cancel delivery of the router.

They would still be the cheapest even without the discount, but its the principle of the thing. If that's the result of my 1st ever contact with the company I will look elsewhere. The woman on the phone suggested I get the installation done and then follow up with them afterwards but I told her I was not going to go jumping through all those hoops, just to be told again that there is no note against the account.

I am now mulling over going with another provider, partly to keep the port. I decided to check my mobile BB speeds with 3 mobile BB and for the 1st time ever I got
speedofme: 29Mbps down, 5.5 up ,k Lat 56ms
speedtest 19 down, 11 up, ping 30ms
Typical! I dont think I have ever seen it going above 5Mbps down before. Coincedence? I wonder would it drop down again in a few months
Decisions, decisions.

manshay

Grab All Association wrote: »

That picture is outdated. The ONT is now smaller than the ODP.

See attached

I had my install two weeks ago.
This is the equipment installed.
(Note it doesn’t work yet, the PON light is flashing, another OpenEir visit booked by Airwire for next week)

tsue921i8wljb3

manshay wrote: »

I had my install two weeks ago.
This is the equipment installed.
(Note it doesn’t work yet, the PON light is flashing, another OpenEir visit booked by Airwire for next week)

That still not fixed? I'd be interested to hear what the solution was when you finally get online.

cnocbui

Gilbey wrote: »

thanks , sounds like the lazy way, and not the best for the home owner!!!, ill wait and see when they come

If you make doing it your way, the easiest way, then you might get your way. If the existing phone line runs through an attic and down through a conduit in the wall to the socket, then offering to be the one to pull the cable through the attic and feed it down the conduit in the wall might be positively received. If the existing phone comes through a conduit, checking that is clear and unblocked first would be an idea.

I got my install done in the attic by having power sockets, a floodlight and pulling the cable through to the well lit standing area.

Headshot

Looks like I fell at the first hurled so far

So if you remember I previously sent on a picture of the cable going into a duct at the eir pole, this travels under the garden and into main socket at the main door.

I open the main docket and see the same black cable from the duct at the Eir pole but feck it, it's coming up from trunken which seems to small for fibre I think



I'm getting a cobra reel on Friday so that will help me to get a better idea too

tsue921i8wljb3

The fibre cable should fit through that gap. Get the smallest diameter rod you can.

tsue921i8wljb3

Although in saying that you may have issues where the black duct meets the white conduit. You might not be able to get the rod through if they are not joined correctly. What kind of floor do you have because you may need to lift part of it?

Headshot

Dominique Loud Waistband wrote: »

The fibre cable should fit through that gap. Get the smallest diameter rod you can.

Hi Navi.

When you mean "diameter rod" I presume you mean a reel like this?
https://www.mwhire.com/equipment/cobra-reel/

Dominique Loud Waistband wrote: »

Although in saying that you may have issues where the black duct meets the white conduit. You might not be able to get the rod through if they are not joined correctly. What kind of floor do you have because you may need to lift part of it?

Concrete floor

tsue921i8wljb3

Headshot wrote: »

Hi Navi.

When you mean "diameter rod" I presume you mean a reel like this?
https://www.mwhire.com/equipment/cobra-reel/



Concrete floor

Yeah. Rod = reel. I'd try to get the reel through first and if that works great, put a pull rope in.

If you can't get it through you're going to have to look at other options. Overhead installation, digging through your floor or even using the copper as a pull rope though if that fails you're going to be left with no fibre and no phone line.

babi-hrse

Gilbey wrote: »

thanks , sounds like the lazy way, and not the best for the home owner!!!, ill wait and see when they come

He brings through the wall phone socket is in middle of hall usually running on a 2 pair cat5 cable fibre cable cannot be brought more than 1 meter inside of a living space living space is to mean if it's in a room where you move about and breathe the air in the fibre is not allowed to exceed 1meter into. Hot press wardrobes utility closet attic spaces and conduits are not living spaces and fibre can exceed 1 meter in.

babi-hrse

Headshot wrote: »

Looks like I fell at the first hurled so far

So if you remember I previously sent on a picture of the cable going into a duct at the eir pole, this travels under the garden and into main socket at the main door.

I open the main docket and see the same black cable from the duct at the Eir pole but feck it, it's coming up from trunken which seems to small for fibre I think



I'm getting a cobra reel on Friday so that will help me to get a better idea too

Reels not gonna fit through that with cable in you can buy these skinny fishing rods. Think in an electrical wholesalers. Theyre a diameter of 4mm and should move through that.

Johnboy1951

Headshot wrote: »

Looks like I fell at the first hurled so far

So if you remember I previously sent on a picture of the cable going into a duct at the eir pole, this travels under the garden and into main socket at the main door.

I open the main docket and see the same black cable from the duct at the Eir pole but feck it, it's coming up from trunken which seems to small for fibre I think



I'm getting a cobra reel on Friday so that will help me to get a better idea too

It might be easier to push the rod through from inside where the pic shows, as I reckon it would have a better chance of continuing past the joint it will surely meet under the floor.

If you get it through to the other end, use it to pull back a pull rope to help bring in the fibre cable.

If you have to dig up the floor you will need to make a smooth joint with a large radius so the cable can go around it.

Headshot

Thanks guys for all the advice.

I think the best solution here will be the overhead installation, probably easier for all the parties involved in this.

How stringent are Eir/KN networks going into an attic and it's a converted attic

manshay

Headshot wrote: »

Thanks guys for all the advice.

I think the best solution here will be the overhead installation, probably easier for all the parties involved in this.

How stringent are Eir/KN networks going into an attic and it's a converted attic

It depends on the technician. They don’t *have* to do installs in attics. The KN guy who came to me was more than happy to install in the attic.

manshay

Dominique Loud Waistband wrote: »

That still not fixed? I'd be interested to hear what the solution was when you finally get online.

Another update.....
KN phoned Friday pm to cancel Tuesdays appointment because the DP on the pole is not active.

According to the openeir trouble shooting document a flashing green PON light indicates either
Incorrect ONT serial number
Or
Incorrect/rogue ONT.

Does this tally with KN telling me the DP is not active?
(I don’t think it does)
Airwire are raising/updating the ticket with openeir.

babi-hrse

manshay wrote: »

Another update.....
KN phoned Friday pm to cancel Tuesdays appointment because the DP on the pole is not active.

According to the openeir trouble shooting document a flashing green PON light indicates either
Incorrect ONT serial number
Or
Incorrect/rogue ONT.

Does this tally with KN telling me the DP is not active?
(I don’t think it does)
Airwire are raising/updating the ticket with openeir.

No this can be poor light too say someone is on a 1000mpbs profile and light coming through is about -28dbm that won't show a red Los light but will keep blinking and sporadically connect for a second or two. Poor light on cable or from dp back.

Or the ont isn't registered to the line.
Are you the one who had an install with no light then they did some work on line and it started blinking after that. If so you need to get your ont registered. Baffling that it was not done yet as it literally takes 6seconds to port up on it.

tsue921i8wljb3

manshay wrote: »

Another update.....
KN phoned Friday pm to cancel Tuesdays appointment because the DP on the pole is not active.

According to the openeir trouble shooting document a flashing green PON light indicates either
Incorrect ONT serial number
Or
Incorrect/rogue ONT.

Does this tally with KN telling me the DP is not active?
(I don’t think it does)
Airwire are raising/updating the ticket with openeir.

If the ONT were rogue both the PON and LOS would be flashing.

If the DP was inactive the LOS would be flashing.

The OLT in the exchange is not recognising your ONT because, I presume, your serial number has not been registered correctly. Another failure for "no light" installations.

Headshot

I rented out a cobra reel today to see could I run the fibre cable from the duct at the Eir pole into the house, unfortunately it's a no go. I ran into somethings stopping it coming into the house.

So i'm happy enough in a sense that I can now concentrate on an overhead solution.

babi-hrse

Headshot wrote: »

I rented out a cobra reel today to see could I run the fibre cable from the duct at the Eir pole into the house, unfortunately it's a no go. I ran into somethings stopping it coming into the house.

So i'm happy enough in a sense that I can now concentrate on an overhead solution.

If you have a converted attic you could get the fibre attached to gable end of house and brought in through the eaves across loft and onto wall of attic next to a power socket

Openeir just want ont in a location where you can keep an eye on it. I really don't know what they expect to happen. Leaking roof dripping on it and causes electrical short or being installed covered in fibreglass causing thermal runaway.
In essence they just want the fibre not in a living space but the ont in one. Having said that most techs will install on a board that you can mount to the battens with power over the attic hatch. It's just quicker than trying to bring it all the way around the house on soffit and fascia so like others said if you've prepared and make it the easiest option you'll get your install done that way if you wish.
My advice if so is to put a hole in soffit and fascia with builders rope coming through it to the loft to a floored area.
Save a bit of rattling and poking with the cable trying to find it in the dark.

cnocbui

babi-hrse wrote: »

...
Openeir just want ont in a location where you can keep an eye on it. I really don't know what they expect to happen. Leaking roof dripping on it and causes electrical short or being installed covered in fibreglass causing thermal runaway...

If that is their thinking, then perhaps someone should show them how much 230v AC wiring and junctions there are in an average loft.

If my router crashes (in the loft) and I can't do a reset over wifi, I just go and flip the circuit breaker off and on again. Don't need to get the ladder. :cool:

Andy From Sligo

after waiting for what seems eternity this finally shows up now when i put my eircode into the eircom broadband checker! - certainly moving in the right direction now it seems and i am getting very excited!