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Nexus 4 ordering process

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  • Registered Users Posts: 59 ✭✭Pages


    anyone seeing anything different than



    Your order has been sent to Google Commerce Ltd.
    Google Commerce Ltd is responsible for charging and shipping your order. Have questions? Contact Google Commerce Ltd.

    Dec 4
    Google Commerce Ltd received your order.

    Dec 4
    You placed an order with Google Commerce Ltd on Dec 4. Google Wallet sent a copy of this receipt to xxx@gmail.com


  • Closed Accounts Posts: 9,330 ✭✭✭Gran Hermano


    Pages, mine is the same.


  • Registered Users Posts: 519 ✭✭✭CSSE09


    Just got a cancellation email, anyone that ordered with a visa debit that got cancelled did you have to mail them about them refunding or did it do it automatically?


  • Registered Users Posts: 258 ✭✭Pop'n'Fresh



    My order was cancelled using a BOI visa debit card. If you go back a few pages you'll see people saying that the same happened to them with various different visa debit cards so I don't think it's down to the type of card?

    I think everyone is trying to make sense of the cancelled orders but it might just be someone sitting at a desk scanning through orders and cancelling any that look dodgy?

    Bang on man, my order is still pending and was placed with a Visa Credit Card. Kinda crappy how some people were told their order was placed and then cancelled a few hours later :(
    I'm still dubious that this is a random act by Google, have a feeling something is automatically triggering the check. Has anyone who got cancelled first time succeeded subsequently? If so can they confirm if they did anything differently? - might help some others out.

    Use my referral link to purchase a Tesla product and we both earn free store credits!

    https://www.tesla.com/en_ie/referral/phil240753



  • Registered Users Posts: 271 ✭✭stevenf17


    WTF's going on lads??
    Just got an email from google saying "Your Google Play Order from Dec 4, 2012 Has Shipped"
    That being a second order for an 8gb I made from a new account last night at half 11 that had a 4-5 week wait.
    Haven't a clue whats going on but I like it!:D

    I set up my visa debit's billing address the second time as my home address with the parcel motel postcode. Seemed to work a charm.
    First order got cancelled btw and still haven't been refunded that either!

    Edit: Just checked my tracking info and it was picked up in Birmingham at half 10 tonight and is already in Dublin, might even get this before the weekend!


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  • Registered Users Posts: 920 ✭✭✭markad1


    I sent in the docs yesterday and received this

    "Additionally, our specialists performed a thorough investigation of your account. It appeared that your Google Account was compromised and unauthorized charges were attempted in Google Wallet. We ask that you keep in mind that your 'Transactions' page will still reflect this prior unauthorized activity"
    :rolleyes::rolleyes::rolleyes:

    My account is now back active but the original order with 1-2 week is canceled.


  • Registered Users Posts: 724 ✭✭✭GinjaNinja


    stevenf17 wrote: »
    WTF's going on lads??
    Just got an email from google saying "Your Google Play Order from Dec 4, 2012 Has Shipped"
    That being a second order for an 8gb I made from a new account last night at half 11 that had a 4-5 week wait.
    Haven't a clue whats going on but I like it!:D

    So you successfully ordered 2 nexus 4's?
    If so any chance of a sale to yours truly?


  • Registered Users Posts: 173 ✭✭Not a person


    GinjaNinja wrote: »
    So you successfully ordered 2 nexus 4's?
    If so any chance of a sale to yours truly?

    No he did not successfully order 2 devices! Read the rest of his post!


  • Registered Users Posts: 1,906 ✭✭✭EGriff


    Can someone who has one already answer this? How is the memory organised? Can you use the whole 16GB for apps if you want or is there internal and external like older android phones.


  • Registered Users Posts: 724 ✭✭✭GinjaNinja


    No he did not successfully order 2 devices! Read the rest of his post!
    sorry, i need my coffee and a slap in the face


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  • Registered Users Posts: 23 darrenkenny


    EGriff wrote: »
    Can someone who has one already answer this? How is the memory organised? Can you use the whole 16GB for apps if you want or is there internal and external like older android phones.

    It's my understanding that the whole 16Gb is available for storage, like most tablets (and many phones) are these days, but that the system files take up a section of this for the basic OS - approx 2 or 3 Gb I think, leaving about 13Gb available for apps and files.

    I'm really looking forward to this from my HTC Desire which really didn't allow for any growth at all w.r.t. apps - hence the primary reason to install Cyanogenmod, etc. on it.


  • Registered Users Posts: 8,010 ✭✭✭youcancallmeal


    markad1 wrote: »
    I sent in the docs yesterday and received this

    "Additionally, our specialists performed a thorough investigation of your account. It appeared that your Google Account was compromised and unauthorized charges were attempted in Google Wallet. We ask that you keep in mind that your 'Transactions' page will still reflect this prior unauthorized activity"
    :rolleyes::rolleyes::rolleyes:

    My account is now back active but the original order with 1-2 week is canceled.

    Still haven't received a response to the docs I sent in, I might have a chance too! Did you re-order? Is the wait still at 5-6 weeks?


  • Registered Users Posts: 4,316 ✭✭✭lafors


    EGriff wrote: »
    Can someone who has one already answer this? How is the memory organised? Can you use the whole 16GB for apps if you want or is there internal and external like older android phones.

    Same as any other android device really.
    There is an sdcard directory in the root dir as usual which it's your internal storage.
    Here's mine...
    Screenshot_2012-12-06-09-03-32.png

    I have to say I don't think the 8gb is enough. Like asphalt 7 has a 1.3gb additional file which you can't delete if you want to play it, a few games like that and your 8gb it's full.
    I know my nexus 7 doesn't like when it drops below 3gb free, not sure if it's a problem with nexus 4, haven't gotten the 16gb down to it yet. Might put a few movies on it later to get it below 3 and see how it does.


  • Registered Users Posts: 1,109 ✭✭✭user1842


    It really seems now that Google are doing random checks. When they do a random check and find a Irish credit/debit card they cancel the order. It does seem though that credit cards get checked more.

    Here's hoping my order does not get checked.


  • Registered Users Posts: 920 ✭✭✭markad1


    Still haven't received a response to the docs I sent in, I might have a chance too! Did you re-order? Is the wait still at 5-6 weeks?

    still showing 5-6 weeks. I asked could my original order be restored....not holding out much hope for that


  • Registered Users Posts: 519 ✭✭✭CSSE09


    I'm not chancing re ordering, got my refund on my debit card after I sent them 2-3 emails. Not worth the hassle


  • Registered Users Posts: 1,215 ✭✭✭harney


    I just went from a pending order with a shipping time of 5 - 6 weeks last night to a payment taken email and shipping email with tracking number this morning. Happy days.


  • Registered Users Posts: 271 ✭✭stevenf17


    CSSE09 wrote: »
    I'm not chancing re ordering, got my refund on my debit card after I sent them 2-3 emails. Not worth the hassle

    If ya change your mind the method below worked for me!
    nexus.PNG


  • Registered Users Posts: 519 ✭✭✭CSSE09


    stevenf17 wrote: »
    If ya change your mind the method below worked for me!
    nexus.PNG
    Great now I'm tempted again :P


  • Registered Users Posts: 18,272 ✭✭✭✭Atomic Pineapple


    stevenf17 wrote: »
    If ya change your mind the method below worked for me!
    https://dl.dropbox.com/u/55552276/nexus.PNG

    Can you confirm a few things?

    Is your Visa a debit or a credit card?
    Did you set up a new Google Wallet account?
    Were you using Tunnelbear/Other VPN when you created the Google Wallet account?
    Is there anything in setting up a Google Wallet account that might help?


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  • Registered Users Posts: 258 ✭✭Pop'n'Fresh


    Order got cancelled this morning and account suspended. No Nexus 4 for under the Christmas tree in this house!

    Use my referral link to purchase a Tesla product and we both earn free store credits!

    https://www.tesla.com/en_ie/referral/phil240753



  • Registered Users Posts: 1,109 ✭✭✭user1842


    PopnFresh wrote: »
    Order got cancelled this morning and account suspended. No Nexus 4 for under the Christmas tree in this house!

    What kind of card and addresses were you using ?


  • Registered Users Posts: 258 ✭✭Pop'n'Fresh


    user1842 wrote: »

    What kind of card and addresses were you using ?

    Posted the details earlier in the thread.
    Orderd on 4th at 5:06pm, Visa CC, Irish billing address with parcel motel post code, Parcel motel shipping address. Seems very late to be cancelling my order which what makes it even more disappointing. Oh well.. guess I'll have to buy another phone instead *grumbles*

    Use my referral link to purchase a Tesla product and we both earn free store credits!

    https://www.tesla.com/en_ie/referral/phil240753



  • Registered Users Posts: 6,310 ✭✭✭positron


    Just to update my story here:

    I attempted ordering 16 gb version within minutes it coming back on stock. I was using a work VPN connection, so virtually in the UK. I never had a Google Wallet before this, so when I tried ordering it, I had to set one up. I used Parcel Motel address as my address for Google Wallet. I then tried my Irish Tesco Visa credit card as payment, with billing address as a combination of my real address, with Parcel Motel post code. It failed. A few boardsies suggested I try a Irish debit card. I tried Irish Ulster Bank debit card. It came up as 'Declined'. But then I noticed I had an email from Google saying I had placed the order. And that the bank had rejected the payment, and I had 7 days to get my sh1t together. Turns out my Ulster Bank account was short of cash by about 10 euro. I added more funds there, and went back to Google Wallet this morning, and 'updated' the payment details. Order status is now 'Pending'.

    I'll update if order status changes.


  • Registered Users Posts: 442 ✭✭Incompetent


    ****, I just realised I used parcel motel as my billing address with a debit card. Will they cancel it because of that? Are addresses usually checked?


  • Registered Users Posts: 519 ✭✭✭CSSE09


    ****, I just realised I used parcel motel as my billing address with a debit card. Will they cancel it because of that? Are addresses usually checked?

    Mine was cancelled, two possibilities I can think of,
    1. I had used the visa debit card once before on an Irish registered account
    2. I had set the billing info to parcel motel, I'm thinking this is the most likely cause of the cancellation, probably should have only used it for the shipping address and just stuck my Irish address with a uk postcode, although I thought I read a few posts back someone tried this and theirs was also cancelled.


  • Registered Users Posts: 442 ✭✭Incompetent


    CSSE09 wrote: »
    Mine was cancelled, two possibilities I can think of,
    1. I had used the visa debit card once before on an Irish registered account
    2. I had set the billing info to parcel motel, I'm thinking this is the most likely cause of the cancellation, probably should have only used it for the shipping address and just stuck my Irish address with a uk postcode, although I thought I read a few posts back someone tried this and theirs was also cancelled.

    Mine was never used before with google. It's been 2 days since I placed the order though, and they've actually taken the money from my account. Seriously hoping they don't cancel it, I was in the 1-2 week shipping group :(


  • Registered Users Posts: 271 ✭✭stevenf17


    draffodx wrote: »
    Can you confirm a few things?

    Is your Visa a debit or a credit card?
    Did you set up a new Google Wallet account?
    Were you using Tunnelbear/Other VPN when you created the Google Wallet account?
    Is there anything in setting up a Google Wallet account that might help?

    Yes, its a Visa debit.
    Yes, I set up a new Google wallet account.
    Yes, I used Tunnelbear when creating the account.

    Just went through the process again and here's a few screen shots of how I set it up!
    Start up tunnelbear
    Go to wallet.google.com and click sign up
    next screen
    idcard.PNG
    when you've entered your details in click accept
    next screen
    paymentmethods.PNG
    click edit and enter your details
    address.PNG
    You should see the address like this now
    home.PNG
    Once that's all done go to the settings cog up in the top right corner
    Update the home address entry the same as your billing address
    address_2.PNG
    Then finally click on the billing and shipping address tab and add a new address
    parceladdress.PNG
    Enter the parcel motel details like above and you should be good to go!


  • Registered Users Posts: 19,945 ✭✭✭✭Cyrus


    just tried there, my own address as billing address with a uk post code and parcel motel addy for postage

    im sure it wont work but lets see:D


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  • Registered Users Posts: 519 ✭✭✭CSSE09


    Cyrus wrote: »
    just tried there, my own address as billing address with a uk post code and parcel motel addy for postage

    im sure it wont work but lets see:D

    Will you let us know what happens? Once bitten twice shy :pac:


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