200 mins, 200 texts 1gb data - €15

Kev.

darkmaster2 wrote: »

I am on a €25/month meteor package with 200min/200txt/1gb data which does me fine,
I took it out in september. Is there any way for me to get this deal or am I locked into the 18 months for 25euro ? Thanks lads

Contact @Meteor_Mobile on Twitter and you should get the answer in a few minutes

Hope this helps

Sgt Pepper 64

trying to follow this and confused!

Is it better to do this online or over the phone?

You have to show documents? Does that mean you have to go to a meteor shop anyway?

thanks!

Daniel S

Sgt Pepper 64 wrote: »

trying to follow this and confused!

Is it better to do this online or over the phone?

You have to show documents? Does that mean you have to go to a meteor shop anyway?

thanks!

Do it through Fatcheese.ie and you'll get a tenner back sometime in Janurary. You're better off doing it online.

MarkR

Just got this for my new Galaxy S II. I notice on the site it is called "Bill Pay Smart Lite EUR30 - 1 Month"

It does stay at 15 I presume?

Also, I see that I am getting some bonus data. 500mb per month on top of my 1 Gb. Nice

TheChevron

MarkR wrote: »

Just got this for my new Galaxy S II. I notice on the site it is called "Bill Pay Smart Lite EUR30 - 1 Month"

It does stay at 15 I presume?

Also, I see that I am getting some bonus data. 500mb per month on top of my 1 Gb. Nice

I got that 500mb bonus too. Are you sure you get it each month? I thought it was just a welcome bonus.

MarkR

TheChevron wrote: »

I got that 500mb bonus too. Are you sure you get it each month? I thought it was just a welcome bonus.

No idea. I tried to call them, but got bored waiting.

adamski8

anyone checked their my meteor account yet? had charged me straight away for the next month but it wasn't €15 it was €30! applied online and got the €15 deal!

G S R

adamski8 wrote: »

anyone checked their my meteor account yet? had charged me straight away for the next month but it wasn't €15 it was €30! applied online and got the €15 deal!

I think you have to pay a month in advance so this could be the pro rata amount from the day you got it to the 24th of November and then from 24th Novemeber to 24th December. It should be only €15 a month from next month on. Although in saying that, it seems odd that you were charged €30. Did you take it out on 24th of October, by any chance?

I'd leave it a week or so (until their call centre problems die down) and then give them a shout. Otherwise ring 5 minutes before their call centre closes or right on the button as they open.

zep

Have u not seen the Meteor adds, Everyone gets something for free..... so I assume with this deal the 500mb is the free bit.

dahamster

adamski8 wrote: »

anyone checked their my meteor account yet? had charged me straight away for the next month but it wasn't €15 it was €30! applied online and got the €15 deal!

did you get this resolved as the same thing seems to be happening to me.

bryaner

dahamster wrote: »

did you get this resolved as the same thing seems to be happening to me.

Same here, they gave me 15 credit instead hope its sorted next month

alanucc

For those who got the e15 deal - does your plan still show up online as "bill pay smart e30"?

vodkatime

alanucc wrote: »

For those who got the e15 deal - does your plan still show up online as "bill pay smart e30"?

yea. mine does anyway..

bryaner

alanucc wrote: »

For those who got the e15 deal - does your plan still show up online as "bill pay smart e30"?

Yup..

thebiglad

adamski8 wrote: »

anyone checked their my meteor account yet? had charged me straight away for the next month but it wasn't €15 it was €30! applied online and got the €15 deal!

Got the 1st statement and noticed the same issue, phoned expecting the usual long wait but got through in under 10 mins - that shouldn't be a result but after last couple of occasion...

Anyhow they told me that the amount on the paper statement was not what I was going to debited and that paper statement is erroneously not showing the discount, whilst their system does.

I was assured that DD will be at the correct figure (provided by them) - not convinced but will now await with interest what happens.

At least they didn't try to argue that there was no such offer I suppose!

flyandrain

got my 1st statement from meteor as well. it looks right amounts to me, as i've got 15 euro deducted from my bill. and the bill has included both Call Charges (14 Nov 2011 - 24 Nov 2011) and Min Commitment ( 25 Nov 2011 - 24 Dec 2011),

Minimum Monthly Commitment

14 November 2011 - 24 November 2011 9.0909
Bill Pay Smart Lite €30 - 1 Month

25 November 2011 - 24 December 2011 24.7934
Bill Pay Smart Lite €30 - 1 Month

Total Service Charges 33.8843

Call Charges this Month
National and UK Calls 13.0179
Messages 0.1240
Internet 0.0000

Total Call Charges this Month 13.1419

Other Credits and Charges

€5 Monthly Discount -4.1322
€10 Monthly Discount -8.2645

Total Other Credits and Charges 12.3967 CR
Total Charges this Month (excl VAT) 34.6295

johnny_adidas

thanks op. just rang about it (half hour on hold). said it was for new customers so bluffed cancelling and reduction was applied after very short wait on hold

Sneachta

Elessar wrote: »

Ok FINALLY I got clarification from customer service, after emailing stuff (at) meteor.ie.

Meteor do not require you to send in ID details (passport etc) for sim only contracts.

I encourage anyone to email the above address as each time I had a reply within an hour. I asked for a call back today and got one 30 mins after I sent the email.

what email address?

Slunk

Me and the gf missed a call last night and this morning from meteor after ordering a new sim. They left a message asking to call back but there's no answer. Anyone know if this call is essential for the order to go through?

dahamsta

Sneachta wrote: »

what email address?

It's right there in the message you quoted!

Daniel S

Slunk wrote: »

Me and the gf missed a call last night and this morning from meteor after ordering a new sim. They left a message asking to call back but there's no answer. Anyone know if this call is essential for the order to go through?

I just got it. There's a €50 deposit that you need to give them.

Slunk

That's bull****. Why didn't they just take it when i paid the one euro admin charge by credit card. Plus they have my account details for DD so can take it from that. Also no mention on signing up about it. Anyone know if they will ring back. Have no credit and don't want to top up to ring them back if ill be leaving o2

Kenny Logins

Slunk wrote: »

That's bull****. Why didn't they just take it when i paid the one euro admin charge by credit card. Plus they have my account details for DD so can take it from that. Also no mention on signing up about it. Anyone know if they will ring back. Have no credit and don't want to top up to ring them back if ill be leaving o2

You have to agree to pay the deposit before they can continue with the process. I have been asked for €300 in the past and would be pretty pissed if they just went ahead and DD'd it.

Elessar

I just got my first bill (signed up on 16th November):

€49.48!!!

They charged me €15 for the "month" of between 16th November and 4th Dec. And then almost €25 for between 5th Dec and 4th Jan. No mention of online discounts.

I'm getting onto them ASAP.

Check your bills!

Can anyone tell me is the €15/month offer inclusive of VAT? (I'm being charged VAT on top of everything else)

Slunk

Sorry i didn't mean to say the previous poster was bull ****in but its a bull**** process. Why not mention it when signing up.

vodkatime

Elessar wrote: »

I just got my first bill (signed up on 16th November):

€49.48!!!

They charged me €15 for the "month" of between 16th November and 4th Dec. And then almost €25 for between 5th Dec and 4th Jan. No mention of online discounts.

I'm getting onto them ASAP.

Check your bills!

Can anyone tell me is the €15/month offer inclusive of VAT? (I'm being charged VAT on top of everything else)

I just got the same bill as you there. I even have the same dates. My friend also got the same. They'll be get a phone call soon...

Elessar

vodkatime wrote: »

I just got the same bill as you there. I even have the same dates. My friend also got the same. They'll be get a phone call soon...

I emailed them at stuff @ meteor.ie - they usually respond pretty quick.

Let me know how you get on...

Damie

Same story regarding wrong bill. I phoned them up and sent emails on the forum. Eventually after 45min on the phone waiting, I got thru, an adjustment had been made to my bill since the one I received. Also, by querying the 15 euro charge for the '10 days', it was discounted to 9, which is still a joke but at least its sorted.....

palm

This is the reply I received when I queried the €30 / month charge

Hi **, Thank you for your email.
Having reviewed your account, l can confirm that you are on our Bill Pay Smart Lite 30. The half price discount is not applicable to your account. This discount was applicable to the Bill pay Lite 30 untill the 31st of October.
Please let me know by reply email the sales agent or store that signed you for this plan and l will be able to investigate this further.
If you have any further queries please call customer care or email info@meteor.ie and we will be delighted to assist you.

Regards,


CC Bird


Customer Care Department.
Meteor Mobile Communications
Email: info@meteor.ie
Fax: 01 4307013

eoinf

my dad always said if it seems to good to be true it probably is.

suckered into this paid €35 for the month of november to O2 and then paid €47 to meteor for 3 days of ****ty 3g coverage and a few dropped calls.

oh and i also saw the word gullible was cut from the oxford dictionary.