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UPC new speeds and cheaper prices. 25mb/50mb/100mb

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Comments

  • #252
    Crackity Jones
    Closed Accounts Posts: 713 ✭✭✭Crackity Jones


    Ok so I'm getting told that my 30Mb connection can't be upgraded to 50Mb because it isn't available in my area. Is this bullsh1t anyone know?? Its a newly cabled area and I would have thought that if I can get 30Mb I could get 50Mb or does that not follow?


  • #253
    fionny
    Registered Users, Registered Users 2 Posts: 2,367 ✭✭✭fionny


    Doubt it Crakity, they are in the process of upgrading all the points around the place... I dont see why they'd lie to you being honest.


  • #254
    shinzon
    Registered Users, Registered Users 2 Posts: 5,463 ✭✭✭shinzon


    Crackity Jones wrote: »
    Ok so I'm getting told that my 30Mb connection can't be upgraded to 50Mb because it isn't available in my area. Is this bullsh1t anyone know?? Its a newly cabled area and I would have thought that if I can get 30Mb I could get 50Mb or does that not follow?

    It isnt available in waterford yet either asked to be upgarded to 50 meg, sales person was about to put through order and she checked and said no it wasnt available as of yet, she said middle of summer but didnt say which year :(

    Shin


  • #255
    bonoman66
    Registered Users, Registered Users 2 Posts: 618 ✭✭✭bonoman66


    Thor wrote: »
    On 30Mb, I know what you are thinking, The installation of the new router, I didn't think that could be done by the customer and taught it had to be installed by the engineer.

    Guess we will find out soon.


    When I was putting my order in (upgrading from 30Mb only to 100Mb+Phone Anytime World), I asked if I could be sent the equipment & I was told it was possible for self installs up to & including 50Mb BB but that the 100Mb BB was not self install at this point & an engineer had to call out.

    I would have preferred the self install but I'm happy to go from 30Mb to 100Mb at the bundle price. Its not a 'show stopper' for me to have to get an eingineer install for the sake of €40. I know if you order online you get it for €20 I think, but because I had so much hassle initially with sales (them telling me I couldn't avail of the new bundle pricing), I ended up putting the order in over the phone with the Customer Loyalty Team.


  • #256
    Snake Plisken
    Registered Users, Registered Users 2 Posts: 13,317 ✭✭✭✭Snake Plisken


    just rang them there and the area I'm in Lucan South you can't get the 50 or 100 Mb packages as area hasn't been upgraded, and couldn't give me a timeline on when it will be done :( Any idea what they need to upgrade to make these speeds available?


  • #257
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Fact based, non rumour, thread can be found here. All discussion should continue there now.
    http://www.boards.ie/vbulletin/showthread.php?t=2056262789


This discussion has been closed.
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