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UPC Downloads very slow (tethering)

  • 12-10-2010 3:24pm
    #1
    Registered Users, Registered Users 2 Posts: 943 ✭✭✭


    I already tested the downloads on the new ubuntu distro and got nearly 4meg but when I download from hotfile(have premium account) I am barely getting 300kbs
    Do I need to change something in the router settings


«134

Comments

  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    are upc traffic shaping downloads?
    can I use port forwarding like people use for torrents to correct this


  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII


    same here, extremly slow speeds.
    15MB UPC getting 225KB/s dl speeds should be 1.5mb/s


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    I was talking to the tech support and they couldn't figure it out although he did try for
    nearly an hour.
    I hope I'm not going to be stuck at these speeds
    Went and downloaded Kubuntu at nearly 4mb per second but any hotfile link is very slow and the same links are
    coming down at full speed when I use my eircom bb 1.67mb


  • Registered Users, Registered Users 2 Posts: 56 ✭✭e21man


    getting the very same issue and downloaded a microsoft file at 3.2mb so its just hotfile for me at the moment driving me nuts:mad:


  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Hotfile is one of the slower pay for hosts, even with a dl manager single files download at slow speeds, only when doing several links you'll hit the full download bandwidth, doesnt happen with megaupload for me so its probably hotfile

    Nick


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  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    yoyo wrote: »
    Hotfile is one of the slower pay for hosts, even with a dl manager single files download at slow speeds, only when doing several links you'll hit the full download bandwidth, doesnt happen with megaupload for me so its probably hotfile

    Nick

    Sorry but you're wrong.
    I tried the same set of links (Single link each time) with both Eircom and UPC
    UPC very limited download speed
    Eircom full speed


  • Registered Users, Registered Users 2 Posts: 861 ✭✭✭yawnstretch


    Same here


  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII


    my upc download speed test is coming up at 1/3rd of what it usually is. i wonder are they working on a fault somewhere??


  • Moderators, Technology & Internet Moderators Posts: 11,017 Mod ✭✭✭✭yoyo


    Rebel021 wrote: »
    Sorry but you're wrong.
    I tried the same set of links (Single link each time) with both Eircom and UPC
    UPC very limited download speed
    Eircom full speed

    Weird one, megaupload & when I had it rapidshare never had problems, and my UPC bb gets full results on speedtest.net:
    987973026.png, Since getting Hotfile I've noticed its always slower than the other 2, doesnt make sense why though. I didnt think hotfile maxed out my parents 7meg eircom broadband when I used it over there, but their internet connection is nothing short of appalling especially in the evenings, more so with the ngb crap

    Edit: looking at your previous post you said the hotfile link maxed out the 2meg eircom line, I wonder does hotfile secretly limit the bandwidth you can get downloading from their servers, I dont see why UPC would shape hotfile traffic, when rapidshare and megaupload go full whack, there also as popular

    Nick


  • Closed Accounts Posts: 98 ✭✭bestie


    UPC is awful for me tonight in Rathfarnham, think its a DNS issue as downloads (once started are fine and test well on speedtest) but loading pages via browser is just painful..

    Changed to Opendns.net ip addresses and appears to have fixed it for now..

    gosh UPC come on!


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  • Registered Users, Registered Users 2 Posts: 22,231 ✭✭✭✭Sparky


    Id say there is some DNS issues at the moment. Same issues with me


  • Registered Users, Registered Users 2 Posts: 12 spankmaster


    Have been using hotfile for a few months with UPC with no problem - very fast downloads. Now over the past 2 or 3 days I cant download anything with hotfile, well i can but its extremely slow - 20kb/ps and im on a 15mb unlimited package.

    Can upc legally deliberately restrict sites such as hotfile?


  • Registered Users, Registered Users 2 Posts: 1,281 ✭✭✭Stevek101


    Hotfile users have been complaining of slow speeds recently.


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    seems to be better today


  • Registered Users, Registered Users 2 Posts: 1,990 ✭✭✭Ziycon


    I've been getting slow speeds in general the past week or two, I would say its mostly likely to DNS issues or work on the network.


  • Registered Users, Registered Users 2 Posts: 5,356 ✭✭✭NeVeR


    Ya same here i was trying to us HF yesterday and was only getting 300kbs,, But back to normal now.


  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII


    still slow for me


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    crap speeds again


  • Registered Users, Registered Users 2 Posts: 1,055 ✭✭✭OmegaRed


    Aye4, same here. Speeds fluctuating from 20Kbps to 40Kbps.

    On UPC and going spare...

    Is this a UPC issue or a hotfile issue?


  • Registered Users, Registered Users 2 Posts: 9,936 ✭✭✭LEIN


    Having same problems with rapidshare. Not as slow though.

    Down to between 200KB/s and 300KB/s from 3.7MB/s on the 30meg package.


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  • Closed Accounts Posts: 90 ✭✭Get0fix


    I have the same issue here with DNS. Pages take a good +20 seconds to load. Basically the "lookup" process takes 18 seconds, and then the page loads fine in 2 seconds or less. Performing a speed test renders the same result, 15/30 seconds before anything happens, and then a ping reply of 18ms, and full upload and download rates!

    Been going on like this for some time now, anyone have an idea of what's going on at UPC? Will flick my router over to opendns in a minute and test that out.


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    these speeds are disgraceful


  • Registered Users, Registered Users 2 Posts: 108 ✭✭ipnface


    In the recent court case between UPC and EMI it was stated in the judgment that downloads are throttled to one third of the speed in the evenings on certain downloads:

    "The current policy is based on a general shaping of peer-to-peer traffic. This uses different levels for upstream and downstream. The shaping is applied to the total aggregated traffic and is not targeted at any individual user. The thresholds are statistically defined and can be changed through input. This shaping is applied to peer-to-peer traffic, to reduce its potential for domination of the network, during peak hours for computer usage which are daily from 17.00 to 24.00. In off peak hours, which coincide in part with business hours, no shaping occurs. "


  • Closed Accounts Posts: 90 ✭✭Get0fix


    ipnface wrote: »
    In the recent court case between UPC and EMI it was stated in the judgment that downloads are throttled to one third of the speed in the evenings on certain downloads:

    "The current policy is based on a general shaping of peer-to-peer traffic. This uses different levels for upstream and downstream. The shaping is applied to the total aggregated traffic and is not targeted at any individual user. The thresholds are statistically defined and can be changed through input. This shaping is applied to peer-to-peer traffic, to reduce its potential for domination of the network, during peak hours for computer usage which are daily from 17.00 to 24.00. In off peak hours, which coincide in part with business hours, no shaping occurs. "


    In my case, this has nothing to do with UPC shaping. It is in fact DNS related. I have just changed the nameservers on my router to OpenDNS, and the result is undeniable! Page loads and requests are snappy and quick.

    If you are having issues with ALL internet related access, not just specific sites, try changing your DNS settings and reboot your router. Worked a treat for me!


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    Didn't work for me


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    Actually it definitely seems to be traffic shaping
    Hotfile and some of the other hosts are being shaped.
    Anybody here whos having problems go to ubuntu and you will get a full speed download.


  • Registered Users, Registered Users 2 Posts: 861 ✭✭✭yawnstretch


    This is nothing to do with hotfile. I've had the same problems as ye for the last couple of days and I don't even use a pc.

    I download demos and games on my ps3 and 360 and browse via iPad and iPhone and it's been a total joke - I ran speedtest app though and it says everything is hunky dory.

    Webpages and YouTube take ages to load. Seems ok this morning but when I rang last night the dude checked my line and found no problems but they must know about this by now?

    If ye have the same problem again today will ye ring up please so they pass it on?


  • Registered Users, Registered Users 2 Posts: 1,055 ✭✭✭OmegaRed


    Get0fix wrote: »
    In my case, this has nothing to do with UPC shaping. It is in fact DNS related. I have just changed the nameservers on my router to OpenDNS, and the result is undeniable! Page loads and requests are snappy and quick.

    If you are having issues with ALL internet related access, not just specific sites, try changing your DNS settings and reboot your router. Worked a treat for me!

    For the non techies here... can you explain how to do this and what it does exactly?


  • Closed Accounts Posts: 90 ✭✭Get0fix


    OmegaRed wrote: »
    For the non techies here... can you explain how to do this and what it does exactly?

    DNS is the service that resolves hostnames to IP addresses.
    In laymans: Everything connected to the internet has an IP address (Eg. 173.194.36.104) however no one could possibly remember those, so we assign them names like Google.ie. DNS is the service that goes and finds the IP address associated to Google.ie and reports it back to your device (Xbox/Pc/Mac). Once your device knows the IP address, it can start communicating.

    I made my changes directly on my router, which worked a treat. However, I wouldnt try this unless you have had some prior experience with soho routers.

    If you use windows, you can go try the following (taken directly from Microsoft Website http://support.microsoft.com/kb/305553):

    Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.
    1. Right-click the network connection that you want to configure, and then click Properties.
    2. On the General tab (for a local area connection), or the Networking tab (for all other connections), click Internet Protocol (TCP/IP), and then click Properties
    3. If you want to manually configure DNS server addresses, click Use the following DNS server addresses, and then type the preferred DNS server and alternate DNS server IP addresses in the Preferred DNS server and Alternate DNS server boxes.
    The OpenDNS server addresses that you should enter in Step 3 are 208.67.222.222 and 208.67.220.220.

    Click OK all the way out, give your pc a few seconds to make the changes and try surfing a few pages.

    Hope this helps.


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  • Registered Users, Registered Users 2 Posts: 1,055 ✭✭✭OmegaRed


    Get0fix wrote: »
    DNS is the service that resolves hostnames to IP addresses.
    In laymans: Everything connected to the internet has an IP address (Eg. 173.194.36.104) however no one could possibly remember those, so we assign them names like Google.ie. DNS is the service that goes and finds the IP address associated to Google.ie and reports it back to your device (Xbox/Pc/Mac). Once your device knows the IP address, it can start communicating.

    I made my changes directly on my router, which worked a treat. However, I wouldnt try this unless you have had some prior experience with soho routers.

    If you use windows, you can go try the following (taken directly from Microsoft Website http://support.microsoft.com/kb/305553):

    Click Start, click Control Panel, click Network and Internet Connections, and then click Network Connections.
    1. Right-click the network connection that you want to configure, and then click Properties.
    2. On the General tab (for a local area connection), or the Networking tab (for all other connections), click Internet Protocol (TCP/IP), and then click Properties
    3. If you want to manually configure DNS server addresses, click Use the following DNS server addresses, and then type the preferred DNS server and alternate DNS server IP addresses in the Preferred DNS server and Alternate DNS server boxes.
    The OpenDNS server addresses that you should enter in Step 3 are 208.67.222.222 and 208.67.220.220.

    Click OK all the way out, give your pc a few seconds to make the changes and try surfing a few pages.

    Hope this helps.

    Great, thanks mate, i'll try that when i get home later.


  • Registered Users, Registered Users 2 Posts: 12 spankmaster


    My UPC 15mb unlimited works great for browsing and everything, but when I download a file from hotfile, its restricting it to 11-20kb/ps which basically means I cant download anything from hotfile.

    Its definitely specific to hotfile.

    Its the evening now, and i just started downloading the ubuntu operating system (around 800mbs) and it will be downloaded in 6mins.

    Just started a hotfile download of a file sized 174mbs, and it says it will take 6 hours.


  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII


    i know, its definetly only specific to hf and rs so iv heard from asking friends


  • Registered Users, Registered Users 2 Posts: 12 spankmaster


    So what are UPC up to? Or does anyone know what we can do about it? Surely they can't just selectively decide to restrict customers from using certain sites for legitimate file storage and sharing...


  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII


    i was onto them and the plum i was talking too kept getting me to run the download test on there website, then saying that all was ok


  • Registered Users, Registered Users 2 Posts: 12 spankmaster


    I havent even bothered ringing them yet, if thats all theyre saying then thats not much help. I ran that download test, sure we all have fine speeds if were on 'UPC unlimited' but its just not on the sites that we need them on the most!


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  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII


    we all need to ring them, he said no one else reported the issue.

    if everyone here rings then they will have to look into it

    its a freefone munber 1908

    ring them and lets get this sorted


  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII


    after doing a few tests, it seems this is a HF issue. can anyone confirm if RS is workign at normal speeds


  • Registered Users, Registered Users 2 Posts: 9,936 ✭✭✭LEIN


    AdrianII wrote: »
    after doing a few tests, it seems this is a HF issue. can anyone confirm if RS is workign at normal speeds


    It wasn't but is flying this evening.


  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII


    that clears that up. its defo a hotfile issue


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    AdrianII wrote: »
    that clears that up. its defo a hotfile issue
    It isn't a HF issue:rolleyes:
    I stil have my Eircom connection and that downloads at full speed from HF where upc doesn't when I connect their modem


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  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII


    upc have told me they aint throttling anything as it would cause uproar


  • Registered Users, Registered Users 2 Posts: 12 spankmaster


    This may sound strange, but I use chrome on mac, and i tried downloading the same file ive been trying to download on hotfile using firefox, and its downloading a lot faster.

    On chrome it was taking 6 hours... but now on firefox its scheduled for 13 mins. 174mb file....

    so it could be a browser issue? sounds crazy i know...


  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII


    nope doesnt matter
    i have tried safari, IE, firefox

    i got one 400mb file down in 6 minutes, but everything else is crawling between 0kb and 10kb, now its even timing out

    FFS:mad:


  • Registered Users, Registered Users 2 Posts: 1,322 ✭✭✭ian_m


    Speed has been terrible for the last two evenings from UPC. Pages failing to load, youtube videos not completing. Missing images on webpages.

    Its a pain. Seems to be worse tonight. And intermittent.

    I called them and they said someone else had also reported a problem in the D24 area. Hope they get it sorted soon. Its very frustrating.


  • Moderators, Regional South East Moderators Posts: 9,079 Mod ✭✭✭✭Aquos76


    AdrianII wrote: »
    after doing a few tests, it seems this is a HF issue. can anyone confirm if RS is workign at normal speeds

    Two identical files 1.4g in size, first off, from HF max speed is 540kbps, same file from RS, constant speed of 1.75mb. Without doubt something is going on with HF and UPC. I'm using jdownloader and download managed for the HT file, and Rapidshares own download manger for the RS file by the way

    Also on 15MB package here in Waterford City


  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII


    max 540kb id be happy with that at this stage.

    im getting 20kb at the minute

    definetly something fishy going on


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    the best I can get is about 170
    very erratic


  • Registered Users, Registered Users 2 Posts: 1,488 ✭✭✭AdrianII




  • Closed Accounts Posts: 13,126 ✭✭✭✭calex71


    Posted this in the other thread on Comp and Tech

    Speed test shows full 20MB and a ping of 35

    File from hotfile 16kbps free or premium same speed.

    Fili from Rapidshare full speed of my connection.

    Got someone to use the same file with my account on Hotfile on their Vodafone BB connection and they got full 7mb of their connection :mad:


  • Registered Users, Registered Users 2 Posts: 943 ✭✭✭Rebel021


    Its Friday morning and the best download speed I can get is 300kb.
    Pathetic
    991234351.png
    Same results from Magnet speed test


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