Tesco Mobile 3g - Anyone having Problems

Tesco Mobile: Paul · 01-03-2011 5:15pm

Silverblack wrote: »

I get this message all the time " 408 Request Time Out ".
I have to cancel the page and hit the link at least twice more before it does anything.It's definitely a Tesco/O2 problem as a tmobile sim works fine.

Hi there,

Yes, we have a handle on the issue and should be resolved soon. If you stay on Edge it will work fine in the meantime.

regards
Paul

Silverblack · 02-03-2011 12:53am

Tesco Mobile: Paul wrote: »

Hi there,

Yes, we have a handle on the issue and should be resolved soon. If you stay on Edge it will work fine in the meantime.

regards
Paul

Is this a fix for IE only or the UK ?
The reason i ask is im in Scotland but a google search comes up with this problem here on this forum.

jay93 · 02-03-2011 1:09am

The fixes for the network are for ireland only as this is a tesco mobile ireland thread you will probably have to keep at tesco mobile UK to help fix the issue for you

Tesco Mobile: Paul · 02-03-2011 10:04am

Hi There, this is Ireland only regards Paul

Silverblack · 02-03-2011 1:27pm

Tesco Mobile: Paul wrote: »

Hi There, this is Ireland only regards Paul

Is there a UK version of this board ?
If there is i can't find it.

Tesco Mobile: Paul · 02-03-2011 1:35pm

Silverblack wrote: »

Is there a UK version of this board ?
If there is i can't find it.

I don't think so but if you contact Tesco Mobile UK support via http://www.tescomobile.com they will be able to help

regards
Paul

ubuntulinux · 02-03-2011 8:33pm

Silverblack wrote: »

Is there a UK version of this board ?
If there is i can't find it.

Try..:)

http://www.digitalspy.co.uk/forums/forumdisplay.php?f=1

ubuntulinux · 02-03-2011 8:50pm

Paul

Will O2 not give Tesco access to their HSPA network.

And what about some decent Tesco mobile pay as you go smartphone handsets for Ireland.

wilford · 02-03-2011 10:24pm

Just a quick q Paul,I've a iphone 3gs(unlocked using ultrasnow) which works fine with a meteor sim however I keep losing the signal intermittently when I put my tescomobile sim in although I can still access internet etc as the 3g stays on,could this be a sim problem?

paddins · 02-03-2011 11:36pm

Hi - Anyone have info on Ipad on Tesco Network? - Will the Tesco Data bundle work on the Ipad2?

Tesco Mobile: Paul · 02-03-2011 11:48pm

ubuntulinux wrote: »

Paul

Will O2 not give Tesco access to their HSPA network.

And what about some decent Tesco mobile pay as you go smartphone handsets for Ireland.

Hi Ubuntu,

We run on a different core network so its not that straightforward.

On Tesco Mobile smartphones, all I can say is keep an eye out over the next few weeks

regards
Paul

Tesco Mobile: Paul · 02-03-2011 11:50pm

wilford wrote: »

Just a quick q Paul,I've a iphone 3gs(unlocked using ultrasnow) which works fine with a meteor sim however I keep losing the signal intermittently when I put my tescomobile sim in although I can still access internet etc as the 3g stays on,could this be a sim problem?

Hi Wilford,

There is an intermittent 3G issue we are working through as a priority. While not ideal, if you leave the phone on EDGE (turn 3G off) it will work fine although obviously at slower speeds.

regards
Paul

Tesco Mobile: Paul · 02-03-2011 11:51pm

paddins wrote: »

Hi - Anyone have info on Ipad on Tesco Network? - Will the Tesco Data bundle work on the Ipad2?

Hi Paddins

There is no reason why it wouldnt work...

regards
Paul

whowantstwoknow · 03-03-2011 2:25pm

Hi,

I switched to tesco mobile and setup the android APN as described in this thread. After the reboot, I'm not sure if:

1) there is 3g in my area?
2) or if I've set it up wrong or its another issue.

The about phone settings it says:

1) Mobile network type=HSDPA, The notification bar shows the H symbol
2) Roaming=Roaming, The signal strength has a R symbol

Location is around Naas, Kildare.

PS: havent subscribed to any data bundle yet...

Thanks
W.

Tesco Mobile: Paul · 03-03-2011 3:08pm

whowantstwoknow wrote: »

Hi,

I switched to tesco mobile and setup the android APN as described in this thread. After the reboot, I'm not sure if:

1) there is 3g in my area?
2) or if I've set it up wrong or its another issue.

The about phone settings it says:

1) Mobile network type=HSDPA, The notification bar shows the H symbol
2) Roaming=Roaming, The signal strength has a R symbol

Location is around Naas, Kildare.

PS: havent subscribed to any data bundle yet...

Thanks
W.

Hi W,

What is your experience>? Is data working for you? What kind of device have you got?

We are having an intermittent 3G issue that we are looking at so i would recommend that you switch off 3G data for the moemnt. Note also that Data Roaming as a setting needs to be on.

regards
Paul

paddins · 03-03-2011 10:53pm

Tesco Mobile: Paul wrote: »

Hi Paddins

There is no reason why it wouldnt work...

regards
Paul

Thanks Paul

Tesco Mobile: Paul · 04-03-2011 1:44pm

Hi All,

Our intermittent 3G issue should now be resolved. Open data should now work on 2G and 3G as expected.

thanks
Paul

jay93 · 05-03-2011 6:35am

Hi paul I have been having issues with 3G since november before that it was fine I have not tested it on 3G in a while if it works ill reply to your PM and post back here also really hoping the 3G issue is gone as it will work for about 1-2minutes then wont work after that I have tried it in differant areas and its the same .however it worked perfect in dublin city couple of months ago

Tesco Mobile: Paul · 05-03-2011 7:27am

Thanks Jay. I have had quite a few people test now and all are reporting that Tesco Mobile 3G is working well now. Hopefully you are seeing the same.

Tmpj · 05-03-2011 2:07pm

Heh, after some 6 months of waiting my 3g seems to be working fine on the Desire, all apps that I have tried work:)

Big thanks for Tescomobile for a reasonably priced mobile call and data plan (for a prepay mobile)!

I have one question to Paul from Tescomobile. Do we get a notification when the data limit is about to be reached for the current add on (I'm only talking about prepay add ons here). For instance, if I buy the 350MB add on, I do get a notification when the 7 days is due. However, will I be getting a notification if the MBs used is close to the 350MB??

It's quite dear to be using the out of bundle data thus it would be nice to get a note for this.

BR
Tmpj

Tesco Mobile: Paul · 05-03-2011 3:57pm

Hi Tmpj, unfortunately we don't have that feature. But you can check the allowance remaining by using the code *100*6# this will tell you expiry date and allowance remaining. If you buy another bundle before the first one expires you get a bonus of extending both the time AND the allowance e.g. If you have 2 days and 100mb allowance remaining when you purchase another 7 day bundle you will then have 9 days with 450 mb allowance. This 'stacking' of bundles allows you to manage your data use more easily.

Hope this helps

Regards
Paul

TotallyEpic · 06-03-2011 5:10am

Is it possible to buy multiple 30 day bundles for €6.99?

E.G, if I have used 900MB 15 days in, can I get another bundle and have 1100MB left with 45 days left to use it?

Thanks!

Tesco Mobile: Paul · 06-03-2011 10:21am

TotallyEpic wrote: »

Is it possible to buy multiple 30 day bundles for €6.99?

E.G, if I have used 900MB 15 days in, can I get another bundle and have 1100MB left with 45 days left to use it?

Thanks!

Yes, exactly. You don't lose the allowance if you buy another before the first expires.

ubuntulinux · 06-03-2011 8:19pm

Paul

Data over 3G working perfect all weekend,problems solved.Now what about some 3G Smartphone handsets from Tesco.

Tesco Mobile: Paul · 06-03-2011 8:36pm

ubuntulinux wrote: »

Paul

Data over 3G working perfect all weekend,problems solved.Now what about some 3G Smartphone handsets from Tesco.

Great to hear! Keep an eye out for additions to the range over the next few weeks.

Thanks
Paul

jay93 · 06-03-2011 8:45pm

Hiya paul it seems to be working properly again just have one issue it wont connect unless the proxy is enabled seems odd as it was connecting witout it last week
ill keep testing to see if i can get it to work witout the proxy but so far no such luck.its good tough now that i can at least buy a data add on and use it over the 3G network instead of having to switch my phone over the the 2G (EDGE) network the whole time.
Really happy with how quick that tescomobile are sorting out issues and are actually listening to customers my experiance with o2 was the opposite they didn't seem to care .keep up the good work
also just a quick question are tesco going to be bringing in some 3G enabled phones and smartphones?your phone range seems to be only 2G enabled handsets..
thanks :D

Tesco Mobile: Paul · 06-03-2011 9:02pm

Hi Jay,

What phone do you have? You definitely don't need the proxy for internet anymore. As mentioned additions to the phone range are on the way over the next few weeks.

Regards
Paul

TotallyEpic · 06-03-2011 9:35pm

Can anyone confirm if a Tesco Mobile SIM will work in a locked O2 phone?

Tesco Mobile: Paul · 06-03-2011 9:49pm

TotallyEpic wrote: »

Can anyone confirm if a Tesco Mobile SIM will work in a locked O2 phone?

Hi Epic,

No it won't. We use our own SIMs totally separate from O2.

Regards
Paul

TotallyEpic · 06-03-2011 10:09pm

Tesco Mobile: Paul wrote: »

Hi Epic,

No it won't. We use our own SIMs totally separate from O2.

Regards
Paul

Thanks, I just heard reports claiming otherwise. Cheaper to get an iPhone locked to O2, than to buy one from Apple.

Tesco Mobile 3g - Anyone having Problems

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