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UPC - Channel Line Up and Package Changes from 4th January 2010 [Merged]

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Comments

  • Closed Accounts Posts: 882 ✭✭✭fulhamfanincork


    Has anyone got ESPN unlocked yet?


  • Registered Users, Registered Users 2 Posts: 9,153 ✭✭✭everdead.ie


    angel01 wrote: »
    So the only difference is that we will get ESPN free?
    you get the 9 HD channels too


  • Closed Accounts Posts: 1,960 ✭✭✭Ranicand


    Has anyone got ESPN unlocked yet?

    The MY UPC part of their site is down now they have a lot of work to do.

    Value pack will not get ESPN so they will have to add it to everybody else's pack account by account so it may take some time.

    Edit I already had the ESPN pack so now it's free nice.


  • Registered Users, Registered Users 2 Posts: 412 ✭✭IrlJidel


    Ranicand wrote: »
    The MY UPC part of their site is down now they have a lot of work to do.
    .

    The MY UPC page works, but you have to scroll down the page. They are displaying two bad Error 404 page "headers".


  • Closed Accounts Posts: 248 ✭✭Cupart


    yom 1 wrote: »
    Just spoke to helpful lady there........

    Told me that as an existing Max customer I will now get digital plus free on the Max package.......so thats €39 down to €34, if on Select it will now be €2 a month.

    Increase will be done automatically on broadband speeds for all existing customers between March and April

    Said she will ring me back with regards to my current Multiroom fee of €8.50 a month as its being disputed all morning as new customers get it for €4.25, website says its now €5 yet we are still being charged €8.50 so when she gets the final word on the pricing this afternoon she will ring me back to confirm it

    Also told me that under the new pricing I can change my old pace box which is my multiroom box upstairs to a Digital + box for a once off activation fee of €20 and no monthly subscription as it will also fall under the Digital Max + package of €34

    Cheers yom...

    Did your billing amounts change (if you check it online) or does it still show the old EUR 39 pr month?


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  • Registered Users, Registered Users 2 Posts: 174 ✭✭surf board


    i was told that the 8.50 will remain for all existing customers with multiroom & only new customers will be charged 5Euro!?


  • Registered Users, Registered Users 2 Posts: 9,153 ✭✭✭everdead.ie


    Im getting the extra points diabled and moving my phone to ntl meaning its basically free with the €5 less on the dvr now too


  • Registered Users, Registered Users 2 Posts: 1,263 ✭✭✭yom 1


    Cupart wrote: »
    Cheers yom...

    Did your billing amounts change (if you check it online) or does it still show the old EUR 39 pr month?

    Not sure havent registered for online e-billing.......must do it when I get home to check though


  • Closed Accounts Posts: 1,960 ✭✭✭Ranicand


    surf board wrote: »
    i was told that the 8.50 will remain for all existing customers with multiroom & only new customers will be charged 5Euro!?

    Can't see that happening.

    A lot of things have changed today I don't think we have the full picture yet.


  • Closed Accounts Posts: 7,030 ✭✭✭angel01


    Shame that existing customers can't get the really good tv deals :o:(


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  • Closed Accounts Posts: 248 ✭✭Cupart


    angel01 wrote: »
    Shame that existing customers can't get the really good tv deals :o:(

    How is that?

    I thought the new pricing structure would change over to current customer as well... I can understand new customers getting nice deals on free Sports for a couple of months free installation etc but when pricing of the core products changes, it changes for everyone I believe :eek:


  • Registered Users, Registered Users 2 Posts: 3,367 ✭✭✭campo


    Cupart wrote: »
    How is that?

    I thought the new pricing structure would change over to current customer as well... I can understand new customers getting nice deals on free Sports for a couple of months free installation etc but when pricing of the core products changes, it changes for everyone I believe :eek:


    ditto existing customers price will also have to change I believe
    existing customers already are getting the extra channels so should only be a matter of time before the price also changes


  • Closed Accounts Posts: 7,030 ✭✭✭angel01


    Cupart wrote: »
    How is that?

    I thought the new pricing structure would change over to current customer as well... I can understand new customers getting nice deals on free Sports for a couple of months free installation etc but when pricing of the core products changes, it changes for everyone I believe :eek:

    I thought that the only change would be to the DVR & ESPN. Its just a shame that we can't swap to other deals.


  • Closed Accounts Posts: 248 ✭✭Cupart


    angel01 wrote: »
    I thought that the only change would be to the DVR & ESPN. Its just a shame that we can't swap to other deals.

    I'm made to believe that you get the same number of channels as before + the ITV's, FX and two ESPN's on top of that. Also you no longer pay EUR 5 pr month for the digital+ hence the new price of EUR 34.00

    Please someone correct me if I'm wrong :)


  • Moderators, Motoring & Transport Moderators Posts: 11,837 Mod ✭✭✭✭devnull


    I'm currently paying 103.99 for:
    10MB Broadband (32) + Digital Plus (5) + Sky Sports (30) + Digital Select (26.99) + ESPN (10) right now.

    I see they are now offering for 95 Euro
    15MB Broadband + Digital Plus HD + Sky Sports + ESPN + Digital Max + Home Phone + Anytime World

    Would love to get that, not interested in the two months free sky sports or the free router or free phone.


  • Registered Users, Registered Users 2 Posts: 9,153 ✭✭✭everdead.ie


    devnull wrote: »
    I'm currently paying 103.99 for:
    10MB Broadband (32) + Digital Plus (5) + Sky Sports (30) + Digital Select (26.99) + ESPN (10) right now.

    I see they are now offering for 95 Euro
    15MB Broadband + Digital Plus HD + Sky Sports + ESPN + Digital Max + Home Phone + Anytime World

    Would love to get that, not interested in the two months free sky sports or the free router or free phone.
    You can get the deal but you dont get the skysports you get everything else for 95 so you would pay €125 for that with the skysports


  • Registered Users, Registered Users 2 Posts: 359 ✭✭dubber


    Digital Max + Sports + 15Mbps broadband = €96
    http://www.upc.ie/tvandbroadband/option2/

    As above, but with phone (and free calls) = €95
    http://www.upc.ie/deals/new_customers/fibreultimate/

    :confused:


  • Moderators, Motoring & Transport Moderators Posts: 11,837 Mod ✭✭✭✭devnull


    I did think Fibre ultimate was a bit cheap!


  • Registered Users, Registered Users 2 Posts: 1,575 ✭✭✭brick tamland


    I have ESPN on top of my value pack and Sky Sports Pack for which i'm paying 9 euro a month

    So if I upgrade to the select pack I'll get the ESPNs and more channels for the same price I'm paying at the moment for just ESPN

    Unless i'm getting the wrong end of the stick?


  • Moderators, Motoring & Transport Moderators Posts: 11,837 Mod ✭✭✭✭devnull


    You can get the deal but you dont get the skysports you get everything else for 95 so you would pay €125 for that with the skysports

    According to this Sky Sports is included:
    http://www.upc.ie/deals/new_customers/fibreultimate/

    But the first few months it is free, saving you even more which indicates you get the sky sports part of the package for free for the first two months making it 67?


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  • Registered Users, Registered Users 2 Posts: 9,153 ✭✭✭everdead.ie


    devnull wrote: »
    According to this Sky Sports is included:
    http://www.upc.ie/deals/new_customers/fibreultimate/

    But the first few months it is free, saving you even more which indicates you get the sky sports part of the package for free for the first two months making it 67?
    Customer Service told me sky sports is free for two months only if you are a new customer and that it is 30 on top of that :confused: I dunno i hate there customer service


  • Moderators, Motoring & Transport Moderators Posts: 11,837 Mod ✭✭✭✭devnull


    Customer Service told me sky sports is free for two months only if you are a new customer and that it is 30 on top of that :confused: I dunno i hate there customer service

    UPC bring a lot of this confusion on themselves, the easy way to do it, would be to list the price for the two months when Sky Sports is free, and then the price when it is not free on the same package to avoid ALL confusion.


  • Closed Accounts Posts: 1,960 ✭✭✭Ranicand


    I have ESPN on top of my value pack and Sky Sports Pack for which i'm paying 9 euro a month

    So if I upgrade to the select pack I'll get the ESPNs and more channels for the same price I'm paying at the moment for just ESPN

    Unless i'm getting the wrong end of the stick?

    No you have it correct.


  • Registered Users, Registered Users 2 Posts: 243 ✭✭NU8


    I have ESPN on top of my value pack and Sky Sports Pack for which i'm paying 9 euro a month

    So if I upgrade to the select pack I'll get the ESPNs and more channels for the same price I'm paying at the moment for just ESPN

    Unless i'm getting the wrong end of the stick?

    Nope, you're right; ESPN and ESPN America now come with both the Select and Max packs.


  • Registered Users, Registered Users 2 Posts: 1,575 ✭✭✭brick tamland


    Ranicand wrote: »
    No you have it correct.


    Cheers

    Jut been on to UPC and changed it


  • Registered Users, Registered Users 2 Posts: 243 ✭✭NU8


    On the subject of changing channel packs, can it be done immediately once you contact UPC or do they have to issue you with a new viewing card?


  • Closed Accounts Posts: 248 ✭✭Cupart


    surf board wrote: »
    just off the phone to a csr in UPC. the additional channels to the itv's are; FX, Watch, Yesterday & Good Food. these won't be added till later in the month.

    Sweet... Finaly a food channel and otherwise a nice selection of channels. Don't care for FX and Watch, but could imagine loads of people would.

    I'm quite sure I read somewhere else on Boards.ie that Sky Arts, Sky Real Lives and Sky 3 were all in the pipeline as well... This could turn out to be a very happy new year after all as I think the channel line up now seems more versetile :-)


  • Registered Users, Registered Users 2 Posts: 3,681 ✭✭✭decies


    Am in waterford with cable digital max ,digital sports and setanta premium pack,will i get espn and espn america for free now.At the moment espn classic not coming through.Thanks


  • Closed Accounts Posts: 248 ✭✭Cupart


    NU8 wrote: »
    On the subject of changing channel packs, can it be done immediately once you contact UPC or do they have to issue you with a new viewing card?

    No new card... Updates happen between a few seconds to hours... :)


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  • Moderators, Motoring & Transport Moderators Posts: 11,837 Mod ✭✭✭✭devnull


    Setanta Premium is a rip-off, sorry but 15 euro for the very little decent stuff they show is very steep.


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