E global central

DayTraderTy · 16-10-2018 11:45am

Ok that's a relief.

I am trying to work out if it's actually in the UK now (well, was, as it's now in the "container") simply because they use British Standard Time on their updates.

Stephend.1 · 16-10-2018 11:50am

DayTraderTy wrote: »

Ok that's a relief.

I am trying to work out if it's actually in the UK now (well, was, as it's now in the "container") simply because they use British Standard Time on their updates.

I think what happens is multiple items are shipped to wd in England in a container or crate then each package is sent from England by post from there.

jamieshizz · 16-10-2018 6:56pm

I ordered a galaxy tab last Wednesday, it says its now with wnd last scan says DBY_IRL_UND followed by a few numbers hard to make out where it actually is

DayTraderTy · 16-10-2018 7:02pm

jamieshizz wrote: »

I ordered a galaxy tab last Wednesday, it says its now with wnd last scan says DBY_IRL_UND followed by a few numbers hard to make out where it actually is

That what mine says. I think DBY is Derby, so I assume it's between there and here somewhere.

jamieshizz · 16-10-2018 7:30pm

DayTraderTy wrote: »

That what mine says. I think DBY is Derby, so I assume it's between there and here somewhere.

Let's hope so we might have our items by the wknd how long have you been waiting today is only my 6th day

jamieshizz · 17-10-2018 4:26pm

DayTraderTy any movement on yours? Mine still same as yesterday not showing up with an post tracking

dan786 · 17-10-2018 6:43pm

jamieshizz wrote: »

I ordered a galaxy tab last Wednesday, it says its now with wnd last scan says DBY_IRL_UND followed by a few numbers hard to make out where it actually is

Takes around 2 days after it. My order arrived last Friday after being at exact same status on Wednesday night.

jamieshizz · 17-10-2018 8:09pm

dan786 wrote: »

Takes around 2 days after it. My order arrived last Friday after being at exact same status on Wednesday night.

Just checked on an post tracking and it's in dublin so hopefully might come tomor was your order OK and did you have to pay any customs

dan786 · 17-10-2018 8:22pm

jamieshizz wrote: »

Just checked on an post tracking and it's in dublin so hopefully might come tomor was your order OK and did you have to pay any customs

No customs. They ship from Hong Kong to UK. Then from UK to customer so the origin of parcel is UK so no customs.

jamieshizz · 17-10-2018 8:29pm

dan786 wrote: »

No customs. They ship from Hong Kong to UK. Then from UK to customer so the origin of parcel is UK so no customs.

Good stuff, as long as this tablet is OK I think il chance a phone next

tedpan · 17-10-2018 11:23pm

jamieshizz wrote:

Just checked on an post tracking and it's in dublin so hopefully might come tomor was your order OK and did you have to pay any customs

There's never any customs on eglobal

jamieshizz · 18-10-2018 8:20pm

Came earlier anyways all good seals not broke very happy with it so far I know people have had bad experiences but I can only go off my own order and 8 days for delivery Is very good considering where its coming from

DayTraderTy · 22-10-2018 9:53am

jamieshizz wrote: »

DayTraderTy any movement on yours? Mine still same as yesterday not showing up with an post tracking

The scary thing is that mine has gone completely "cold".

The last "tracking" I have, as in the generic eGlobal tracking, ended on the 19th with the usual "We apologise for the delay, we are following up your order to get it delivered to you as soon as possible."

So no I have no idea what to think. Maybe there's a change coming with a real tracking number or something, but I'm not very hopeful.

DayTraderTy · 22-10-2018 9:54am

jamieshizz wrote: »

Came earlier anyways all good seals not broke very happy with it so far I know people have had bad experiences but I can only go off my own order and 8 days for delivery Is very good considering where its coming from

Really glad!

I'll never use them again, whether the order comes or not, and would rather buy from e-Infinity as I only really buy photo gear.

Mr Crispy · 25-10-2018 8:57pm

Sorry if already discussed, but I see they're not currently stocking Nikon or Canon DSLRs? Just out of stock, or is it a permanent move does anyone know?

Kenny Logins · 26-10-2018 9:04am

Darch Nemesis wrote: »

Sorry if already discussed, but I see they're not currently stocking Nikon or Canon DSLRs? Just out of stock, or is it a permanent move does anyone know?

Interesting. I wouldn't be surprised if manufacturers are cracking down on companies like this selling grey imports and cutting off their supply somehow.

vectra · 26-10-2018 9:21am

Darch Nemesis wrote: »

Sorry if already discussed, but I see they're not currently stocking Nikon or Canon DSLRs? Just out of stock, or is it a permanent move does anyone know?

Have you looked on E-Infinity ?

DayTraderTy · 26-10-2018 10:04am

Darch Nemesis wrote: »

Sorry if already discussed, but I see they're not currently stocking Nikon or Canon DSLRs? Just out of stock, or is it a permanent move does anyone know?

They still do Canon, but Nikon pulled the plug on them a while back.

Please, whatever you do though, stay away from eGlobal.

I have just had the PayPal case ruled against me because the supplier (eGlobal) had supposedly sent on satisfactory evidence of tracking (they didn't), meaning that eGlobal just took me for EUR 500.00 and I'm getting nothing in return.

E-Infinity are always good. Never had any issues when purchasing from them. They're 99% camera gear oriented though, so no phones, tablets etc. if that's what you (or others) are into.

There's a new crowd in Cork doing some good business by the looks of it - Prima Photo & Video. Good prices, all online, with local support. Some good reviews and prices. Might look into them myself.

jamieshizz · 26-10-2018 10:46am

DayTraderTy wrote: »

They still do Canon, but Nikon pulled the plug on them a while back.

Please, whatever you do though, stay away from eGlobal.

I have just had the PayPal case ruled against me because the supplier (eGlobal) had supposedly sent on satisfactory evidence of tracking (they didn't), meaning that eGlobal just took me for EUR 500.00 and I'm getting nothing in return.

E-Infinity are always good. Never had any issues when purchasing from them. They're 99% camera gear oriented though, so no phones, tablets etc. if that's what you (or others) are into.

There's a new crowd in Cork doing some good business by the looks of it - Prima Photo & Video. Good prices, all online, with local support. Some good reviews and prices. Might look into them myself.

Really I'd keep at PayPal if I was you iv seen others say that once they disputed PayPal siding with eglobal they then got there money back

DayTraderTy · 26-10-2018 1:41pm

jamieshizz wrote: »

Really I'd keep at PayPal if I was you iv seen others say that once they disputed PayPal siding with eglobal they then got there money back

They ruled against me on Wednesday, so I appealed it.

The case was reopened on Wednesday after my appeal.

Then yesterday I received notice that it was again decided against me.

Can't help but think that the two companies are up to no good.

Kenny Logins · 26-10-2018 8:36pm

That's no good. Does the tracker say it was delivered somewhere?

Mr Crispy · 27-10-2018 11:18pm

vectra wrote: »

Have you looked on E-Infinity ?

Yeah, have dealt with them (E-infinity) before without issue. Just wanted to compare prices between the two but was surprised to see E Global not listing Canon/Nikon DSLRs.

Can someone tell me what the deal is with warranties etc when buying from E-Infinity and the likes?

tedpan · 29-10-2018 3:34pm

DayTraderTy wrote:

Then yesterday I received notice that it was again decided against me.

DayTraderTy wrote:

Can't help but think that the two companies are up to no good.

What was their reasoning? So weird, what does the tracking say now?

Hope you sort this..

spix · 30-10-2018 10:58pm

spix wrote: »

I just got a phone delivered from them, box was not sealed and has scratches on the back of it.

Trust me, stay away from eglobal central and their sister company toby deals.

This phone I got which was not sealed has been sitting in its box since I posted this. It took them 1 month to reply to my email.

Now I turned on the phone and noticed a green line down the left side of the screen. There is zero chance I damaged the phone in any way as it wasn't used. I don't know if I missed that upon initial setup or it was badly repaired and reappeared randomly. Its only visible on dark backgrounds. They clearly sent me a dodgy phone on purpose.

Stay far away.

spix · 01-11-2018 1:39pm

spix wrote: »

Trust me, stay away from eglobal central and their sister company toby deals.

This phone I got which was not sealed has been sitting in its box since I posted this. It took them 1 month to reply to my email.

Now I turned on the phone and noticed a green line down the left side of the screen. There is zero chance I damaged the phone in any way as it wasn't used. I don't know if I missed that upon initial setup or it was badly repaired and reappeared randomly. Its only visible on dark backgrounds. They clearly sent me a dodgy phone on purpose.

Stay far away.

I found out why I didn't notice it at first, the line gets worse as battery percentage gets lower. It was at 75% battery when first turned on so was very faint, that photo was taken at 30%. Never buying from there again, didn't even get a great deal, was the same price as buying from any other xiaomi reseller so being sent an unsealed repaired/faulty phone is ridiculous. Lets see how the paypal dispute goes.

bogman · 02-11-2018 12:14am

Have made several purchases on Eglobal and have not had a single issue, several of my friends have had no issues either.

spix · 02-11-2018 1:55am

bogman wrote: »

Have made several purchases on Eglobal and have not had a single issue, several of my friends have had no issues either.

Well this was my first and last time. They 100% sent me a dodgy or repaired phone, no reason for global version of xiaomi phones to arrive unsealed with signs of use and then end up having a faulty display. No trustworthy seller would do that. Doesn't mean everyone is going to have issues but they cannot be trusted in my honest opinion. They likely frequently sell refurbs or items with minor faults as new and hope the buyer doesn't notice anything.

spix · 05-11-2018 1:06pm

Their RMA team is a joke. They reply acting like robots who didn't even read my message, different person responds each time and they always contradict each other. Just going to escalate with paypal.

Micky 32 · 05-11-2018 1:10pm

bogman wrote: »

Have made several purchases on Eglobal and have not had a single issue, several of my friends have had no issues either.

I bought a S9+ and a Note 9 for a great price too, no issues.

spix · 05-11-2018 1:15pm

Micky 32 wrote: »

I bought a S9+ and a Note 9 for a great price too, no issues.

Well they have to be legitimate sometimes to counter complaints, if its just all complaints nobody will use them, but if you read review sites they are definitely intentionally sending faulty/repaired goods to many people including me. They could do this to a certain percentage of customers and that lets them offer lower prices, you never know what they could be doing. There's also a chance that alot of the faults are minor so some customers don't notice them.

I've bought several global version xiaomi phones before, always sealed. This one unsealed with a faulty display, their excuse - inspection. They took 30 days to reply to my email so that 14 days money back was passed, now they want me to pay to send it back tracked to hong kong (at least 50 euro insured) and then they deduct 25 euro admin fee if I get a refund... that's if they actually admit they got it back. Several reviews said tracking showed delivered when they returned something but they denied they received it. Or that they claimed there was no fault then asked to be paid shipping to return the faulty item back or they keep it and your money.

tedpan · 07-11-2018 8:39am

spix wrote:

Trust me, stay away from eglobal central and their sister company toby deals.

Did you buy from Toby deals or eglobal?

Kenny Logins · 07-11-2018 10:15am

bogman wrote: »

Have made several purchases on Eglobal and have not had a single issue, several of my friends have had no issues either.

Hard to judge a company on their customer service when everything goes well. It's when it goes wrong you find out what they are really like to deal with.
There is a bit of a gamble ordering from eGlobal, and people should be aware of this. My first order was flawless, the second one went missing for a month (I have no idea what would happen if it had got lost indefinitely). Not great odds for me personally.

https://ie.trustpilot.com/review/eglobalcentral.eu

spix · 07-11-2018 11:11am

Kenny Logins wrote: »

Hard to judge a company on their customer service when everything goes well. It's when it goes wrong you find out what they are really like to deal with.
There is a bit of a gamble ordering from eGlobal, and people should be aware of this. My first order was flawless, the second one went missing for a month (I have no idea what would happen if it had got lost indefinitely). Not great odds for me personally.

https://ie.trustpilot.com/review/eglobalcentral.eu

Crazy amount of faulty on arrival complaints, I guarantee they do it on purpose knowing they'll make it hell for you to return and if you do, they'll find another way to screw you over such as claiming its not actually faulty, charge restocking fees etc. Then they can just try sell it again to someone else until they find someone who doesn't notice the fault.

spix · 09-11-2018 8:11pm

tedpan wrote: »

Did you buy from Toby deals or eglobal?

Tobydeals, they're definitely the same company though. Video of the faulty screen https://www.youtube.com/watch?v=-HodPju1sOM

spix · 10-11-2018 12:54pm

Seems paypal buyer protection isn't what it used to be. Unless you like risking being scammed, don't touch this company.

I have 2 choices now, keep a faulty phone (sellers fault, they obviously sent it like this) Or pay out of my pocket to send it back to Hong Kong which is well over 50 euro with insurance (sellers fault again, they intentionally took 30 days to reply to my email so I would not be eligible under their terms+conditions to return it to their UK address).

Kenny Logins · 10-11-2018 2:32pm

spix wrote: »

Seems paypal buyer protection isn't what it used to be. Unless you like risking being scammed, don't touch this company.

I have 2 choices now, keep a faulty phone (sellers fault, they obviously sent it like this) Or pay out of my pocket to send it back to Hong Kong which is well over 50 euro with insurance (sellers fault again, they intentionally took 30 days to reply to my email so I would not be eligible under their terms+conditions to return it to their UK address).

Sell it with the fault. Somebody will be happy with it.

spix · 10-11-2018 2:39pm

Kenny Logins wrote: »

Sell it with the fault. Somebody will be happy with it.

At a loss though, all I wanted from the seller was a moderate partial refund, a brand new replacement device or being able to return it to the uk address for a full refund. They weren't interested in anything except 'send to hong kong for refund, you pay!! and 'send to hong kong for repair, you pay!!' They know damn well how expensive it is to send something tracked/insured from europe to hk.

Mr Crispy · 10-11-2018 3:11pm

What did PayPal actually have to say for themselves?

Kenny Logins · 10-11-2018 3:34pm

spix wrote: »

At a loss though, all I wanted from the seller was a moderate partial refund, a brand new replacement device or being able to return it to the uk address for a full refund. They weren't interested in anything except 'send to hong kong for refund, you pay!! and 'send to hong kong for repair, you pay!!' They know damn well how expensive it is to send something tracked/insured from europe to hk.

I know it's not ideal, but might be the best option given their response.

spix · 10-11-2018 3:49pm

Kenny Logins wrote: »

I know it's not ideal, but might be the best option given their response.

If I'm going to take a loss, I may as well take it by paying the shipping cost and give the faulty phone back to them. I still lose out but at least they don't succeed in making money off sending a faulty item to me.

spix · 10-11-2018 3:55pm

Darch Nemesis wrote: »

What did PayPal actually have to say for themselves?

They didn't really say anything and I didn't get to see the sellers message to them. It just said that it was decided in my favour, not really since I requested a partial refund, new replacement or return to their UK address They gave me the address to return it to, hong kong of course. So I'd get a refund but I must pay the shipping cost back to hong kong. The seller already offered me that but I declined as its very expensive with tracking/insurance.

I told paypal they have a uk address in the dispute but they either ignored it or didn't care. The seller wants to force people into deciding to either pay the large cost in returning to hk or keep the faulty product, its part of their scamming tactics and why alot of people get stuck with faulty goods from them. Thats why they replied within 1 day to my first email but 30 days to my 2nd. Then you read their reviews on trustpilot and if I do return it, they pull more tricks.

NATLOR · 10-11-2018 8:50pm

spix wrote: »

They didn't really say anything and I didn't get to see the sellers message to them. It just said that it was decided in my favour, not really since I requested a partial refund, new replacement or return to their UK address They gave me the address to return it to, hong kong of course. So I'd get a refund but I must pay the shipping cost back to hong kong. The seller already offered me that but I declined as its very expensive with tracking/insurance.

I told paypal they have a uk address in the dispute but they either ignored it or didn't care. The seller wants to force people into deciding to either pay the large cost in returning to hk or keep the faulty product, its part of their scamming tactics and why alot of people get stuck with faulty goods from them. Thats why they replied within 1 day to my first email but 30 days to my 2nd. Then you read their reviews on trustpilot and if I do return it, they pull more tricks.

Just in case you arent aware, PayPal will refund return shipping costs up to 30 euro. Should soften the blow some what

https://www.paypal.com/ie/webapps/mpp/refunded-returns

spix · 10-11-2018 9:04pm

NATLOR wrote: »

Just in case you arent aware, PayPal will refund return shipping costs up to 30 euro. Should soften the blow some what

https://www.paypal.com/ie/webapps/mpp/refunded-returns

I saw that however according to the seller paypal wont refund shipping costs after opening a dispute. Don't know if its true or not but seems like they were trying to get me not to open a dispute. Even with the 30 refunded its still losing 50 euro and ending up with nothing. The fault isn't extremely major but its still a fault, all I wanted was a bit of money back, an exchange or an easy refund but seems all they're interested in is making everything as difficult as possible.

After paypal gave me their decision, I left a message on the rma case saying I wouldn't be returning it as that will give you another chance to scam me, instead I'll keep it and name and shame you everywhere I can. After that they deleted the rma case and I cant log into my account there anymore

Guess I'm the bad guy!

_sparks · 13-11-2018 1:59pm

Hi!

I just created an account after being frustrated with eglobals delivery.

I ordered a Note 9 last Tuesday. At first it seemed like good progress was being made as the product was dispatched that same night and was already on the way to the courier's warehouse the next day.

However, recently I have been getting annoyed as their progress every 24h seems to be very little! I have searched these thread and asked others and it seemed like I should have got a courier tracking number today, instead I got another message saying it is on the way to the depot. This is really frustrating.

I have posted my tracking info I got below. Has anyone else got something similar and have an idea of when I'd get the product delivered?

All replies will be greatly appreciated as I am tired of being eager everyday!

7 2018-11-13 Your parcel will arrive shortly at the courier depot.
6 2018-11-12 Shipment is on its way to the local depot.
5 2018-11-11 Your parcel has arrived at a sort facility.
4 2018-11-10 Shipment will arrive at courier depot for sorting shortly.
3 2018-11-09 Shipment is en-route to courier depot.
2 2018-11-08 In transit.
1 2018-11-07 The parcel has been picked by the courier; The parcel has left the courier's warehouse.

spix · 13-11-2018 2:11pm

_sparks wrote: »

Hi!

I just created an account after being frustrated with eglobals delivery.

I ordered a Note 9 last Tuesday. At first it seemed like good progress was being made as the product was dispatched that same night and was already on the way to the courier's warehouse the next day.

However, recently I have been getting annoyed as their progress every 24h seems to be very little! I have searched these thread and asked others and it seemed like I should have got a courier tracking number today, instead I got another message saying it is on the way to the depot. This is really frustrating.

I have posted my tracking info I got below. Has anyone else got something similar and have an idea of when I'd get the product delivered?

All replies will be greatly appreciated as I am tired of being eager everyday!

All that tracking is fake to stop the buyer from nagging them whilst its in transit to uk with a bundle of other items. Until you get the tracking number from the local courier there is a chance nothing was even sent yet. The tracking tomorrow will be an apology for the delay and that will repeat itself every 24hrs

_sparks · 13-11-2018 2:19pm

spix wrote: »

All that tracking is fake to stop the buyer from nagging them whilst its in transit to uk with a bundle of other items. Until you get the tracking number from the local courier there is a chance nothing was even sent yet. The tracking tomorrow will be an apology for the delay and that will repeat itself every 24hrs

Ah I thought that might be the case, as everyone's trackings are quite similar! This is really disappointing. So is there a chance that I can get it delivered tomorrow or any other day of this week?

Kenny Logins · 13-11-2018 2:44pm

_sparks wrote: »

Ah I thought that might be the case, as everyone's trackings are quite similar! This is really disappointing. So is there a chance that I can get it delivered tomorrow or any other day of this week?

It could still be in Hong Kong. That tracker means nothing until it shows local courier (which could be UK) and then it'll be a day or three.

spix · 13-11-2018 2:57pm

_sparks wrote: »

Ah I thought that might be the case, as everyone's trackings are quite similar! This is really disappointing. So is there a chance that I can get it delivered tomorrow or any other day of this week?

Friday the soonest but you'll have to get the tracking number tomorrow. I wouldn't count on it.

Shifty Shellshock · 13-11-2018 6:43pm

I wish people would stop using E global. It's Russian roulette.

bogman · 14-11-2018 2:44pm

Eglobal is great, made several purchases there, never a problem, takes around 9 or 10 days, and at 2/3 of the Irish prices its no wonder that dealers often come on here incognito & bad mouth them, im in a camera club and several have used Eglobal, none have had problems, have patience...

E global central

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