Siemens SPC 4320

supershipman · 26-06-2017 12:11pm

Hi,

I have a issue with SPC 4320, when I set to FULL SET and some of the area are open, the "alarm" is not stopping arming or asking me for inhibit area - but continue to FULL SET and then the alarm is going off.

How prevent this, let say beeping a warning on keypad, like cant go into FULL SET (if a particular zone/area is open) ?

Thanks

kub · 26-06-2017 12:17pm

Sounds like a zone on your system is programmed as an Access type zone which allows you pass through it while the entry/ exit timer is active, outside of that time it is a normal zone and acts accordingly.

supershipman · 26-06-2017 1:05pm

Yes, Windows are programmed as Alarm type - this think is correct ?
But how to stop arming in FULL SET - if window is open on first floor?
now is continue arming in full set - even if window is open - and then when is time out of arming - the alarm is triggered

altor · 26-06-2017 2:23pm

supershipman wrote: »

Yes, Windows are programmed as Alarm type - this think is correct ?
But how to stop arming in FULL SET - if window is open on first floor?
now is continue arming in full set - even if window is open - and then when is time out of arming - the alarm is triggered

Are you programming the system yourself?
As Kub has said it sounds like the zone is programmed for access, alarm is the zone type.

supershipman · 26-06-2017 2:39pm

altor wrote: »

Are you programming the system yourself?
As Kub has said it sounds like the zone is programmed for access, alarm is the zone type.

Yes, im programming my self the panel

altor · 26-06-2017 2:49pm

supershipman wrote: »

Yes, im programming my self the panel

Go into the zone menu/zone attributes.
See if you have access selected for this zone.

supershipman · 26-06-2017 3:47pm

This is my current settings

http: //i1253.photobucket.com/albums/hh585/supershipman2/Areas_zpstf6qekg0.jpg
http: //i1253.photobucket.com/albums/hh585/supershipman2/user_zpsys5u2yz2.jpg
http: //i1253.photobucket.com/albums/hh585/supershipman2/Zone-Atribute_zpskwm9johf.jpg
http: //i1253.photobucket.com/albums/hh585/supershipman2/Controller_input_zps5xapx0kc.jpg

KoolKid · 26-06-2017 7:36pm

Images are easy to go through.
Is this whats happening...
You leave the window open & enter your code to set the alarm. The alarm sets as normal fully & then activates.

Does the alarm activate straightaway and display fail to set?
Is the zone set to alarm & not access?
Has your user code go inhibit & isolate permissions.?
Is the keypad assigned and located within the area you are arming?
With areas enabled>EBus> Edit Keypad.

supershipman · 26-06-2017 10:58pm

KoolKid wrote: »

You leave the window open & enter your code to set the alarm. The alarm sets as normal fully & then activates.

Yes. if window is closed - then is fine

KoolKid wrote: »

Does the alarm activate straightaway and display fail to set?

Yes

KoolKid wrote: »

Is the zone set to alarm & not access?

have access

KoolKid wrote: »

Has your user code go inhibit & isolate permissions.?

have just inhibit permission

KoolKid wrote: »

Is the keypad assigned and located within the area you are arming?

Yes

Many thanks

KoolKid · 27-06-2017 7:22am

Can you confirm the zone type and the attributes assigned to that zone.?
Does the alarm do the same with any open zone or just that one?
What software version is on the panel?

supershipman · 27-06-2017 10:35am

KoolKid wrote: »

Can you confirm the zone type and the attributes assigned to that zone.?

supershipman wrote: »

This is my current settings:
http://i1253.photobucket.com/albums/hh585/supershipman2/Zone-Atribute_zpskwm9johf.jpg

Atribute: just "Inhibit"

supershipman wrote: »

http://photobucket.com/gallery/user/supershipman2/media/cGF0aDovQ29udHJvbGxlcl9pbnB1dF96cHM1eGFweDBrYy5qcGc=/?ref=

All zones have "Alarm" type
Just door - have "Entry/Exit" type

KoolKid wrote: »

Does the alarm do the same with any open zone or just that one?

will check later today

KoolKid wrote: »

What software version is on the panel?

version is 3.6.6

KoolKid · 27-06-2017 2:00pm

Did you get the system with this version of software?
Has this problem alway been there?
I would recommend upgrade to 380.

supershipman · 27-06-2017 2:20pm

KoolKid wrote: »

Did you get the system with this version of software?

Yes

KoolKid wrote: »

Has this problem alway been there?

just, discovered

KoolKid wrote: »

I would recommend upgrade to 380.

can I have it, please

thanks

I think I will need and latest version of SPC-pro ?

KoolKid · 27-06-2017 2:27pm

We are no longer allowed use Boards.ie. You have to contact an installer or Vanderbilt.

altor · 27-06-2017 6:04pm

supershipman wrote: »

Atribute: just "Inhibit"

All zones have "Alarm" type
Just door - have "Entry/Exit" type

Zone type alarm would be correct.
Entry/exit for the entry/exit door would be correct also.

The attribute for that zone should not have access applied.

rolion · 27-06-2017 7:41pm

KoolKid wrote: »

We are no longer allowed use Boards.ie. You have to contact an installer or Vanderbilt.

For what,why !?

KoolKid · 27-06-2017 8:03pm

Copywrite concerns.
All licenced installers would be given access to this software upon release & allowed to upgrade any panels that are available to them. So contacting a licenced installer or Vanderbilt is your best bet.

supershipman · 29-06-2017 10:27am

this is like with pc/console games with PEGI-18 is not allowed for children under 18 but they are playing anyway those games

ok, Vanderbilt comeback to me really quickly with latest fw including transactional 3.7

for the moment updated to 3.7 - but didnt have a chance to test. Didint updated to 3.8 because as I understood the 3.8 is working just with web connection, and not any more with "SPC-Pro" pc app ?
is worth to update to 3.8 ?

fergalom · 29-06-2017 10:39am

supershipman wrote: »

this is like with pc/console games with PEGI-18 is not allowed for children under 18 but they are playing anyway those games

ok, Vanderbilt comeback to me really quickly with latest fw including transactional 3.7

for the moment updated to 3.7 - but didnt have a chance to test. Didint updated to 3.8 because as I understood the 3.8 is working just with web connection, and not any more with "SPC-Pro" pc app ?
is worth to update to 3.8 ?

Can you share contact details you used for Vanderbilt for getting 3.8 etc, thanks

fred funk }{ · 29-06-2017 11:06am

supershipman wrote: »

this is like with pc/console games with PEGI-18 is not allowed for children under 18 but they are playing anyway those games

ok, Vanderbilt comeback to me really quickly with latest fw including transactional 3.7

for the moment updated to 3.7 - but didnt have a chance to test. Didint updated to 3.8 because as I understood the 3.8 is working just with web connection, and not any more with "SPC-Pro" pc app ?
is worth to update to 3.8 ?

Very surprised by this.

KoolKid · 29-06-2017 11:17am

Glad to hear Vanderbilt have no problem sharing the software either.
Unless you really want to use Spc Pro I'd recommend that you upgrade to 380.

supershipman · 29-06-2017 11:24am

fergalom wrote: »

Can you share contact details you used for Vanderbilt for getting 3.8 etc, thanks

https://uk.spiap.com/about_us/contact_list.html

fred funk }{ · 29-06-2017 11:47am

KoolKid wrote: »

Glad to hear Vanderbilt have no problem sharing the software either.
Unless you really want to use Spc Pro I'd recommend that you upgrade to 380.

Are you advocating manufactures support end users directly now?

It wasn't that long ago you had a hissyfit over another manufacture doing the same.

KoolKid · 29-06-2017 12:23pm

The manufacturer in question was upgrading panels for the end user. The same manufacturer who sent out a customer of mine free equipment and gave another wholesale pricing over the phone.
We are talking about software updates here..
Do Microsoft tell you to go back to your pc supplier to get updates.?
Do Samsung send you back to Harvey Norman if there is an update for your TV?

fred funk }{ · 29-06-2017 12:31pm

KoolKid wrote: »

The manufacturer in question was upgrading panels for the end user. The same manufacturer who sent out a customer of mine free equipment and gave another wholesale pricing over the phone.
We are talking about software updates here..
Do Microsoft tell you to go back to your pc supplier to get updates.?
Do Samsung send you back to Harvey Norman if there is an update for your TV?

Lol.

You've become a parody of yourself in here. You lost your argument with boards regarding sharing copyrighted material and you just won't let it go.

KoolKid · 29-06-2017 12:34pm

fred funk }{ wrote: »

Lol.

You've become a parody of yourself in here. You lost your argument with boards regarding sharing copyrighted material and you just won't let it go.

There is no issue with copyright if the Manufacturer is sharing their own software.

fred funk }{ · 29-06-2017 12:51pm

KoolKid wrote: »

There is no issue with copyright if the Manufacturer is sharing their own software.

I'd imagine once the manufacturer is sharing it with someone then that would OK but if that person shares it then that's not ok.

You've changed your tune regarding manufacturers dealing direct with end users. Nice to see you're not as stubborn as we thought.

KoolKid · 29-06-2017 1:02pm

I never had a problem sharing software as I explained in my reasoning above.

fred funk }{ · 29-06-2017 1:12pm

KoolKid wrote: »

I never had a problem sharing software as I explained in my reasoning above.

So, to be clear. You're ok with them supporting end users to upgrade their panels but not anything else? Are you serious? You have to be having me on at this stage.

KoolKid · 29-06-2017 1:20pm

I am OK with what's been agreed. That is that manufacturers have the right to share their own material. If you still have an issue with that then you need to take it up with others not me.

fred funk }{ · 29-06-2017 1:27pm

KoolKid wrote: »

I am OK with what's been agreed. That is that manufacturers have the right to share their own material. If you still have an issue with that then you need to take it up with others not me.

You're being deliberately obtuse and coming across like a bad politician. I'm not talking about copyright, I'm talking about manufacturers directly supporting end users. Something that is heavily frowned upon in the industry and you were at the forefront of that yourself and it seems you have rolled back on that as a way of rebelling against the copyright issue a few weeks back.

Can you please answer this question that I asked, just for clarity so I know where you're at with this scenario in the future.

So, to be clear. You're ok with them supporting end users to upgrade their panels but not anything else?

KoolKid · 29-06-2017 1:38pm

I am happy to go with whats already been agreed. If you want to continue on with the same old rows I'm not interested.

fred funk }{ · 29-06-2017 3:23pm

KoolKid wrote: »

I am happy to go with whats already been agreed. If you want to continue on with the same old rows I'm not interested.

Another week another row - Hey?

There's a common denominator.

Evolution1 · 29-06-2017 3:24pm

This is funny. It's not ok for HKC to support end users but it's ok for any other manufacture to.

KoolKid · 29-06-2017 3:49pm

Does everyone complaing about software updates go back to PC world for software updates for a PC, laptop or tablet or goto to Harvey Norman's to update the software on their TV.????

kub · 29-06-2017 4:09pm

KoolKid wrote: »

Does everyone complaing about software updates go back to PC world for software updates for a PC, laptop or tablet or goto to Harvey Norman's to update the software on their TV.????

Absolutely, if they brought them there, what end user of an alarm panel buys it from a manufacturer?

You are a funny man, not so long ago you were bitching about HKC supporting end users but it is ok for their competition to be doing it :rolleyes:

johnny_adidas · 29-06-2017 4:39pm

Lads/ladies, as the OP, there are people getting help via this thread for the SPC 4320. KoolKid has generally responded pretty quickly to queries and helped me out in the past with other topics.

Can ye take your sniping & off topic issues to your own thread if you wish to continue bringing them up as it's very childish & growing tiresome

kub · 29-06-2017 5:08pm

johnny_adidas wrote:

Lads/ladies, as the OP, there are people getting help via this thread for the SPC 4320. KoolKid has generally responded pretty quickly to queries and helped me out in the past with other topics.

johnny_adidas wrote:

Can ye take your sniping & off topic issues to your own thread if you wish to continue bringing them up as it's very childish & growing tiresome

The only issue there is KoolKid refuses to debate with us in there so sorry that it must be tiresome and boring for general viewing.

Stoner · 29-06-2017 5:20pm

OK guys we are set on the copyright issue it's all cleared up now so if we all just follow the charter we'll be fine and won't need to debate it anymore.

supershipman · 01-07-2017 9:08pm

supershipman wrote: »

Hi,

I have a issue with SPC 4320, when I set to FULL SET and some of the area are open, the "alarm" is not stopping arming or asking me for inhibit area - but continue to FULL SET and then the alarm is going off.

How prevent this, let say beeping a warning on keypad, like cant go into FULL SET (if a particular zone/area is open) ?

Thanks

Finally solved:
"Bell on Fail to Set" - should be unchecked
"Strobe on Fail to Set" - can be unchecked as well

supershipman · 01-07-2017 9:11pm

Now for me is not working "PARTSET A" let say as all areas from first floor.
I created areas, grouped them, I checked user permission - but "PARTSET A" option is not active

Is any help step by step?
Thanks

KoolKid · 01-07-2017 10:40pm

Areas & zones omitted for part sets are 2 different things.
Think of each Area as a virtual separate system that can be armed independent of each other area.
Each of these areas can then have zones included or omitted for both part set A & B.
Once areas are enabled then the part set options have to be enabled in edit area.
Engineer
Configuration
Areas
Edit Area
Part Set Options.

bittihuduga · 14-07-2017 7:11am

Can spc be connected to ifttt or Alexa for arming and disarming?

KoolKid · 14-07-2017 10:24am

It has a lot of built in ways to define triggers and virtual outputs etc. What are you wanting it to do?

fergalom · 14-07-2017 2:35pm

bittihuduga wrote: »

Can spc be connected to ifttt or Alexa for arming and disarming?

possible also this way but its definitely DIY

SPC Panel -> SPC Gateway -> MQTT -> Nodered -> Alexa Home Skill
or
SPC Panel -> SPC Gateway -> MQTT -> Domoticz (or other HA) -> Alexa Home Skill
Middle elements above would run on a local linux machine.

Result = "Alexa, turn off alarm" etc.
don't use ifttt so no idea.

Stoner · 16-07-2017 6:49am

bittihuduga wrote:

Can spc be connected to ifttt or Alexa for arming and disarming?

If you get text messages from your inturder alarm you can use the Android SMS detector as the IF statement on IFTTT to do something.

Similarly if your panel can receive a text to srm or disarm etc (as SPC can) then you can use the SMS generator as the that statement. It's very doable.

bittihuduga · 18-07-2017 10:36am

thanks for inputs.
i was thinking:
if my phone is not connected to house wifi, trigger ifttt to alarm on.
or
me saying alexa alarm ON or alarm OFF
i have wifi module, no gsm module on it.

bittihuduga · 25-07-2017 2:48pm

one more question - when the alarm goes off, i get an email notification.
is it possible to get app notification on the phone?

KoolKid · 25-07-2017 2:55pm

No on the current version of SPC Connect.
We use Gmail which gives a push notification to your phone anyway.

altor · 25-07-2017 4:59pm

bittihuduga wrote: »

one more question - when the alarm goes off, i get an email notification.
is it possible to get app notification on the phone?

No, the app is limited to remote access to the alarm.
You wont get push notifications using same.

Siemens SPC 4320

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