Computer questions you'd be embarrassed to ask any where else!

Johnboy1951 · 09-08-2018 3:45pm

cnoc wrote: »

It's me again! Does anybody know of an email address for Google mail?

You should find something here

https://www.google.com/contact/

DJIMI TRARORE · 15-08-2018 12:55pm

About 18 months ago i bought a lenovo laptop, everything continues to work perfectly. however recently "Activate Windows" has appeared on screen continuously and when i go to settings to activate it they are looking for a code,how do i get a number? all packaging is long gone.Any help appreciated,and what could/would happen if i cant get one. TIA

uch · 15-08-2018 4:03pm

There might be a serial number under the Battery, try there

Have a look Here

https://support.lenovo.com/ie/en/solutions/ht103102

Spook_ie · 15-08-2018 4:11pm

Ignore this just read the Lenovo link provided by UCH

looksee · 12-10-2018 10:02pm

Just running Malwarebytes and its found 20 'potentially unwanted' programs. One of these is HKLM\software\microsoft\windows\current version\ uninstall. Its calling them all a threat (PUP.optional.winyahoo.tsklnk) and offering to quarantine. Does this seem reasonable?

Asking for a friend

bonzodog2 · 12-10-2018 10:12pm

looksee wrote: »

Just running Malwarebytes and its found 20 'potentially unwanted' programs. One of these is HKLM\software\microsoft\windows\current version\ uninstall. Its calling them all a threat (PUP.optional.winyahoo.tsklnk) and offering to quarantine. Does this seem reasonable?

Asking for a friend

https://blog.malwarebytes.com/detections/pup-optional-winyahoo/

This detection is for a potentially unwanted program (PUP) that performs changes on popular browsers installed on affected systems. Particularly, it modifies the user’s default home, start, and search pages for their Chrome, Firefox, Internet Explorer, and Safari browsers. This PUP also performs redirects to unwanted sites.

Furthermore, it installs browser extensions / add-ons / plug-ins.

Safe enough to let MWB quarantine it. Careful what you your friend :-) install!

New Home · 12-10-2018 10:12pm

Not to me, going by this, unless some virus managed to write some unwanted stuff into that program, but how are you to know?

Anyway, hopefully you'll get a better, clearer, more educated answer from someone else.

looksee · 12-10-2018 10:22pm

You'd be a bit nervous of it apparently being microsoft\windows\current version, like might wipe the operating system - they might of course!

Edit: Seems to be ok, Malwarebytes quarantined it automatically and all the fingers and toes are still wiggling. Friend says thank you.

Steve · 12-10-2018 11:00pm

I would tend to trust MBAM when it wants to remove something.

Historically, it was one of the few anti malware apps that could remove some of the more 'dug in' malware.

If you google what it is flagging, it's a good way to find out that the malware does. As said, most of it hijacks your homepage or displays ads as you browse, some of the more malicious ones can harvest passwords.

cnoc · 22-11-2018 6:05pm

My Dell Vostro 3550 Laptop is losing time and date is 1 day behind since yesterday. 99% of the time it is plugged into the mains. Laptop is about 7 years old. Any suggestions please?

Captcha · 22-11-2018 6:07pm

cnoc wrote: »

My Dell Vostro 3550 Laptop is losing time and date is 1 day behind since yesterday. 99% of the time it is plugged into the mains. Laptop is about 7 years old. Any suggestions please?

This happened to an old computer of mine when the motherboard battery was dying.

Johnboy1951 · 22-11-2018 6:20pm

cnoc wrote: »

My Dell Vostro 3550 Laptop is losing time and date is 1 day behind since yesterday. 99% of the time it is plugged into the mains. Laptop is about 7 years old. Any suggestions please?

Replace the BIOS battery on the motherboard would be first guess.

Boardnashea · 23-11-2018 5:45pm

It is usually a large watch battery on the board. Easy fix if you can open the box.

Rubecula · 23-11-2018 5:47pm

strange how forgetful you can become, I have an issue with my 'puter.

you know every time you open a new tab in the window you get a label at the top of the screen?

I have massive ones, and I can not remember how to get back to normal.. help

cnoc · 23-11-2018 5:50pm

Boardnashea wrote: »

It is usually a large watch battery on the board. Easy fix if you can open the box.

I believe the Keypad in a Vostro 3550 has to be removed in this model?

New Home · 23-11-2018 6:11pm

Rubecula wrote: »

strange how forgetful you can become, I have an issue with my 'puter.

you know every time you open a new tab in the window you get a label at the top of the screen?

I have massive ones, and I can not remember how to get back to normal.. help

Do you mean on the internet? Are you using Firefox, Vivaldi, or something else?

Rubecula · 24-11-2018 8:15pm

I use something else newy but I am on windows 10

ytpe2r5bxkn0c1 · 24-11-2018 8:19pm

Rubecula wrote: »

I use something else newy but I am on windows 10

Is there a ^ beside the tabs? If so click it.

Rubecula · 24-11-2018 8:22pm

I knew that he lied

DJIMI TRARORE · 10-12-2018 3:51pm

The cursor on my Lenovo has disappeared,how to I get it back,it is it possible to click some other way

10-12-2018 3:55pm

DJIMI TRARORE wrote: »

The cursor on my Lenovo has disappeared,how to I get it back,it is it possible to click some other way

As in the little white arrow pointer has disappeared entirely?

ytpe2r5bxkn0c1 · 10-12-2018 4:07pm

Try using Mouse Properties Pointers or Pointer Options to see how you could change it.

New Home · 10-12-2018 4:15pm

Ivanna Moldy Rabbit wrote: »

Try using Mouse Properties Pointers or Pointer Options to see how you could change it.

....using your keyboard and arrows and tabs to get there.

DJIMI TRARORE · 10-12-2018 4:28pm

Deleted User wrote:

As in the little white arrow pointer has disappeared entirely?

Yes

New Home · 10-12-2018 4:32pm

Weird question, but, are you looking at something in full screen? Sometimes that makes the cursor disappear. If you are, try pressing F11, it should resize the windows, and, theoretically, it should bring back the cursor.

TomOnBoard · 10-12-2018 7:27pm

It's possible that
a) a driver has become corrupt
b) a driver has been overwritten
c) the pointer/track pad has failed
d) somethingb else entirely.

Get/plug in a usb mouse and work from there.

Boardnashea · 17-12-2018 5:04pm

Were you using a second display recently and it's displaying the cursor on a second screen that isn't there anymore?

uch · 17-12-2018 5:08pm

This is a bug, your Mouse driver is disabling itself, you need to find it in settings and enable it, happens a lot with Windows 10

PMBC · 22-12-2018 11:41am

I've had so many hiccups over the last few days, and general problems for months, that rather than cursing and sighing I've decided to learn this stuff.
Ok I know its Christmas but better to start now than put it off for the NY.

My plan is
1. Read this thread from start to finish or actually from finish back to start. Started that today.
2. Do some online learning about the OS which is Windows 10; Ive read a third of TutorialsPoint Windows 10 Beginners this morning (OK I am an a early riser 'cos when you're 67 there isn't a lot of time left).
Thats it.
Any other suggestions? TIA

New Home · 22-12-2018 1:41pm

Maybe take a look on YouTube, they often have tutorials of people explaining things step by step (for instance, thanks to one of those I was able to disassemble, clean and reassemble my laptop, which is something I would have never done alone. It was still working after that, too!). The only thing is, some people are more knowledgeable than others, so it can be a bit of a hit and miss.

Johnboy1951 · 22-12-2018 1:58pm

PMBC wrote: »

I've had so many hiccups over the last few days, and general problems for months, that rather than cursing and sighing I've decided to learn this stuff.
Ok I know its Christmas but better to start now than put it off for the NY.

My plan is
1. Read this thread from start to finish or actually from finish back to start. Started that today.
2. Do some online learning about the OS which is Windows 10; Ive read a third of TutorialsPoint Windows 10 Beginners this morning (OK I am an a early riser 'cos when you're 67 there isn't a lot of time left).
Thats it.
Any other suggestions? TIA

Good luck to you in your learning.
You will meet some obstacles on the way ..... completely not understanding things that you believe should be simple, but perseverance is the key.
When reading about some new concept read through first to get an 'overall' impression of what it is all about.
You can then go back and read again to get more understanding of it, and eventually you will find you understand quite a bit of it.
Reading different articles about the same subject can oftentimes provide an 'eureka moment' in your understanding.

One aspect I would encourage ..... do not ignore the hardware.
For better understanding of what is going on you should have an appreciation of the hardware used and how it all works together.

Last but not least ..... try to find someone more knowledgeable than you locally and 'pick their brains' at every opportunity.

Most of all ...... have fun while learning!

PMBC · 22-12-2018 5:16pm

Thanks John Boy and New Home and points taken. I have used YouTube for various bits and other learning sites like (?) gfc. In the distant past myself and son replaced memory in an old PC and he is my tech adviser now, thats when I can get hold of him.
My experience with IT has been learning by doing and iterative approach. Alos making up Dummy Cards until the topic/problem is well embedded - embedded in my head that is.
One of the most useful things I ever found was Ctrl + C etc for copying pasting. So here goes. This afternoon's visit to the local library just resourced me with Win 10 for Seniors so Im on the way!

Johnboy1951 · 22-12-2018 5:22pm

PMBC wrote: »

Thanks John Boy and New Home and points taken. I have used YouTube for various bits and other learning sites like (?) gfc. In the distant past myself and son replaced memory in an old PC and he is my tech adviser now, thats when I can get hold of him.
My experience with IT has been learning by doing and iterative approach. Alos making up Dummy Cards until the topic/problem is well embedded - embedded in my head that is.
One of the most useful things I ever found was Ctrl + C etc for copying pasting. So here goes. This afternoon's visit to the local library just resourced me with Win 10 for Seniors so Im on the way!

I do so hate titles like that.
Bloody unnecessarily ageist IMO. :mad:

Hopefully the content is good

Kat1170 · 21-03-2019 10:18am

I have a new to me (2nd hand) laptop on the way. It is running Windows 10. What's the best way to give it a clean* before using it. It has lots of utilities on it but nearly all are free so I don't mind loosing them. Just want to be safe security wise.

TIA. Kat1170

No, not the dishwasher type of clean lol

Esel · 21-03-2019 10:29am

Kat1170 wrote: »

I have a new to me (2nd hand) laptop on the way. It is running Windows 10. What's the best way to give it a clean* before using it. It has lots of utilities on it but nearly all are free so I don't mind loosing them. Just want to be safe security wise.

TIA. Kat1170

No, not the dishwasher type of clean lol

I find Advanced Uninstaller Pro good. It has a lot of tools besides the uninstaller function (e.g. Registry Cleaner, Registry Optimizer). Just ignore the Daily Health Check prompts that pop up occasionally.

Switch Microsoft Security Essentials on (if it's still called that). With that running, you don't really need a third-party antivirus suite.

After your clean-up, defragment the hard drive.

vargoo · 21-03-2019 5:11pm

Esel wrote: »

I find Advanced Uninstaller Pro good. It has a lot of tools besides the uninstaller function (e.g. Registry Cleaner, Registry Optimizer). Just ignore the Daily Health Check prompts that pop up occasionally.

Switch Microsoft Security Essentials on (if it's still called that). With that running, you don't really need a third-party antivirus suite.

After your clean-up, defragment the hard drive.

Factory wipe???

That's what I'd do.

OUTDOORLASS · 05-04-2019 8:59am

Hi and Help....
My daughter has a Fujitsu laptop, and she needs microsoft for school work. I did a quick google search and saw lots of different
options of how to buy it. Need advise on where to source the package please.
Its a Fujitsu laptop, bought in 2016. The only stickers on it are Intel inside Core i3. and livebook A Series.
(have.nt a clue what these mean.....LOL....)

Thanks in advance......

Esel · 05-04-2019 9:15am

You might get more answers if you post the question here:

https://touch.boards.ie/forum/9

OUTDOORLASS · 05-04-2019 9:16am

Thanks Esel.

theteal · 05-04-2019 9:17am

OUTDOORLASS wrote: »

Hi and Help....
My daughter has a Fujitsu laptop, and she needs microsoft for school work. I did a quick google search and saw lots of different
options of how to buy it. Need advise on where to source the package please.
Its a Fujitsu laptop, bought in 2016. The only stickers on it are Intel inside Core i3. and livebook A Series.
(have.nt a clue what these mean.....LOL....)

Thanks in advance......

Microsoft Office? For writing, maths calculations etc?

Personally I'd just get LibreOffice for free. You can save anything in the usual file types.

If it must be MS Office, I'm sure you can get a Office365 subscription direct from microsoft, student version is often cheap/free if I remember correctly

Info here

OUTDOORLASS · 05-04-2019 9:22am

Unfortunately, she has to get the microsoft, some of the teachers use it for corrections. Daughter submits homework,via microsoft, and
it is corrected in that software.
Thanks for link.....

FishOnABike · 05-04-2019 9:23am

OUTDOORLASS wrote: »

Hi and Help....
My daughter has a Fujitsu laptop, and she needs microsoft for school work. I did a quick google search and saw lots of different
options of how to buy it. Need advise on where to source the package please.
Its a Fujitsu laptop, bought in 2016. The only stickers on it are Intel inside Core i3. and livebook A Series.
(have.nt a clue what these mean.....LOL....)

Thanks in advance......

Check with the school, they may have a site licence or student discount available for whatever your daughter needs for schoolwork.

What does she need? Is she learning his to use specific Microsoft applications as part if her schoolwork or us it just needed for doing up projects, reports and presentations?

If the latter there are free open source alternatives such as LibreOffice available or google docs which is useful if she nerds to share or collaborate with classmates.

OUTDOORLASS · 05-04-2019 9:33am

Hi FishOnABike,
Unfortunately, it has to be microsoft....some teachers are using it for homework corrections, and for projects.
Thanks for advise......

FishOnABike · 05-04-2019 9:33am

OUTDOORLASS wrote: »

Unfortunately, she has to get the microsoft, some of the teachers use it for corrections. Daughter submits homework,via microsoft, and
it is corrected in that software.
Thanks for link.....

Has the school listed exact requirements for what is needed? If students are expected to conform to the schools requirements the school needs to specify its requirements properly, down to application, version and, if formatting is important in any documents submitted what fonts to use.

It can only be guessed what the school means by saying the students need the Microsoft.

OUTDOORLASS · 05-04-2019 9:36am

I.l email teacher and ask for specs........

FishOnABike · 05-04-2019 9:50am

OUTDOORLASS wrote: »

I.l email teacher and ask for specs........

If it's Office 365 Education, (office suite of applications - Word, Excel, PowerPoint, OneNote and Microsoft Teams) then you can download that for free from
https://products.microsoft.com/en-ie/student/office-in-education
but that's the sort of information I would expect a school to provide upfront, together with the school email address needed to sign up to it if that's what they're using.

My own children's school used moodle and gave out a detailed step by step handout on how to install and setup whatever was needed.

theteal · 05-04-2019 9:54am

Just to try help clear this up a bit, OUTDOORLASS. Microsoft Office is just an Office application/program that's used to create, open and edit certain types of files.

It's the types of files that is the important bit.

Myself and FishOnABike have both mentioned LibreOffice which is another Office application, there are a few others too. All of these Office applications will enable you to create, open and edit nearly all of the same file types. So with that in mind, you can create a new writing document file with LibreOffice at home and save it as a .doc or .docx (these are the file types) etc. This file can then be opened by somebody (teacher) using Microsoft Office and they won't know a different application was used to create it.

If I remember correctly, MS Office is now a monthly subscription of about €7. LibreOffice is €0.

OUTDOORLASS · 05-04-2019 9:58am

Thanks theteal, one of the teachers for LCVP, has told me daughter that she will fail this project in her Leaving if she does.nt have
Microsoft, because that is what she uses for corrections for the LCVP project. So it.l have to be microsoft. The work is sent to the
teacher, she corrects it, and when you get it back, you can see the corrections.
My daughter did the homework the other day, sent it to the teacher, who sent it back, but because we did.nt have microsoft onthe
laptop, we could.nt see where the corrections had been made.

Duane Dibbley · 05-04-2019 10:03am

Best to get a microsoft office subscription, It can be installed on up to 6 machines I think for the same price per month

https://www.microsoft.com/en-ie/p/office-365-home/cfq7ttc0k5dm?activetab=pivot%3aoverviewtab

muffler · 05-04-2019 10:09am

Go to ebay and search for "Microsoft Office" and a copy can be got for a few Euros

Computer questions you'd be embarrassed to ask any where else!

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